Cobalt Digital Inc RaQ XTR User manual

COBALT RaQ™ XTR
User Manual

©1998-2001 Cobalt Networks, Inc. All rights reserved.
Part Number: 070-00263-01
Date: 01-2001
he Cobalt logo, Cobalt Networks, Cube, Cobalt Qube, Qube, Cobalt RaQ, RaQ, Cobalt CacheRaQ,
Cobalt NASRaQ, Cobalt StaQware and BlueLinQ are trademarks or registered trademarks of Cobalt
Networks, Inc.
Chili!Soft and Chili!Soft ASP are trademarks or registered trademarks of Chili!Soft, Inc.
Linux is a trademark of Linus orvalds.
he RSA software and the RSA logo are trademarks of RSA Data Security Inc.
All other company, brand and product names may be registered trademarks or trademarks of their
respective companies and are hereby recognized.
his publication and the information herein is furnished “AS IS”, subject to change without notice,
and should not be construed as a commitment by Cobalt Networks, Inc. Furthermore, Cobalt
Networks, Inc., assumes no responsibility or liability for any errors or inaccuracies, makes no
warranty of any kind (express, implied or statutory) with respect to this publication, and expressly
disclaims any and all warranties of merchantability, fitness for particular purposes and
non-infringement of third-party rights.
he majority of the software used within the Cobalt RaQ X R can be freely distributed under the
terms of the BSD copyright and the GNU Public License. However, some applications remain the
property of their owners and require their permission to redistribute.
he Cobalt RaQ X R includes software developed by the Apache Group for use in the Apache H P
server project (http://www.apache.org/).
he Cobalt RaQ X R also includes Majordomo, a package for managing Internet mailing lists. he
latest version of Majordomo can be obtained from ftp://ftp.greatcircle.com/pub/majordomo/.
Sendmail is a trademark of Sendmail, Inc.
Cobalt Networks, Inc.
555 Ellis Street
Mountain View, CA 94043
www.cobalt.com
In the U.S.A.:
Phone (888) 70-COBAL
[phone]
Fax [phone]
Outside the U.S.A.:
Phone [phone]
Fax [phone]

Cobalt RaQ XTR User Manual iii
Important Safeguards
For your protection, please read and understand all of the safety and operating
instructions regarding your Cobalt RaQ X R and retain for future reference.
1. Venti ation
he Cobalt RaQ X R’s bottom vents and fan openings protect the server from
overheating. hese openings must not be blocked or covered. his product
should not be placed in a built-in installation unless proper ventilation is
provided.
2. Lithium Battery
he lithium battery on the system board provides power for the real-time clock
and CMOS RAM. he battery has an estimated useful life expectancy of 5 to 10
years. If your system no longer keeps accurate time and date settings, it may be
time to change the battery. Contact Cobalt for service information.
Warning: here is a danger of explosion if the battery is incorrectly
replaced or replaced with the wrong type of battery. Replace only
with the same or equivalent type recommended by the equipment
manufacturer. Dispose of used batteries according to
manufacturer’s instructions.
Avertissement : Il y a danger d’explosion s’il y a remplacement
incorrect de la pile. Remplacer uniquement avec une pile du même
type ou d’un type équivalent recommandé par le fabricant. Mettre
au rebut les piles usagées conformément aux instructions du
fabricant.
Achtung: Explosionsgefahr wenn die Battery in umgekehrter
Polarität eingesetzt wird. Nur mit einem gleichen oder ähnlichen,
vom Hersteller empfohlenen yp, ersetzen. Verbrauchte Batterien
müssen per den Instructionen des Herstellers verwertet werden.

Important Safeguards
iv Cobalt RaQ XTR User Manual
3. Power Cord
4. E ectrica Shock
o reduce the risk of electrical shock, do not disassemble this product. ake the
RaQ X R to a qualified service person when service or repair work is required.
Opening or removing covers may expose you to dangerous voltage or other risks.
Incorrect reassembly can cause electric shock when this product is subsequently
used.
5. Browsers
Both Netscape Navigator® and Microsoft® Internet Explorer have bugs that can
cause intermittent, unexplained failures. When using a Web browser to interact
with your Cobalt RaQ X R, you may occasionally experience a browser failure.
Released product versions of the browsers are usually more reliable than beta
versions and later versions typically work the most reliably. A browser program
failure, although annoying, does not adversely affect your Cobalt RaQ X R’s
data.
o use the RaQ X R, you need a personal computer (attached to the network)
that uses a Web browser (for example, Netscape Navigator, version 4.7 or later, or
Microsoft Internet Explorer, version 5.0 or later). o manage the RaQ X R from
the Server Desktop, you must enable cookies, cascading style sheets and
Javascript on your browser (these features are normally enabled by default).
!
Caution: he power-supply cord is used as the main disconnect
device. Ensure that the socket outlet is located or installed near the
equipment and is easily accessible.
!
Attention : Le cordon d’alimentation sert d’interrupteur général. La
prise de courant doit être située ou installée à proximité du matériel
et offrir un accès facile.
!
Achtung: Zur sicheren rennung des Gerätes vom Netz ist der
Netzstecker zu ziehen. Vergewissern Sie sich, dass die Steckdose
leicht zugänglich ist.

Cobalt RaQ XTR User Manual v
Regu ations and Information
his equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. hese limits are designed to
provide reasonable protection against harmful interference in a commercial
environment. his equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference, in which case the user
will be required to correct the interference at his/her expense.

Important Safeguards
vi Cobalt RaQ XTR User Manual

Cobalt RaQ XTR User Manual vii
Preface
List of chapters
his user manual is for anyone who will set up the RaQ X R network server
appliance for a group of users. You should be familiar with Microsoft®
Windows
™
, Macintosh® or other operating systems, and Netscape Navigator®,
Microsoft® Internet Explorer or other Web browsers.
his manual consists of the following chapters and appendices:
Chapter 1 — “Introduction” includes an overview of the RaQ X R’s features.
Chapter 2 — “Setting up the RaQ X R” describes the hardware setup of the
RaQ X R and the process of integrating the RaQ X R into a network.
Chapter 3 — “Site User” explains the features available to a site user.
Chapter 4 — “Site Management” explains the features available to the Site
Administrator.
Chapter 5 — “Server Management” explains the features available to the
RaQ X R Administrator.
Chapter 6 — “Services” includes information on configuring an email client, and
on creating and uploading Web pages.
Appendix A — “Using the LCD Console” explains the LCD console functions.
Appendix B — “Product Specifications” lists the RaQ X R technical
specifications.
Appendix C — “Upgrading the RaQ X R” explains how to upgrade the
RaQ X R hardware.
Appendix D — “Advanced Information” describes processes and options that are
outside the purview of normal operation.
Appendix E — “Domain Name System” gives an in-depth explanation of the
DNS service.

Preface
viii Cobalt RaQ XTR User Manual
Appendix F — “Disaster Recovery with hird-Party Software” explains how to
configure the server software for the third-party backup and restore solutions.
Appendix G — “Licenses” lists licensing information.
Appendix H — “Glossary” provides a glossary of terms used in the RaQ X R
manual.
Icons used on the UI and in the manua
able 1 describes the icons used by the browser-based User Interface (UI) and in
this manual. If you pass the mouse pointer over an icon, a short help message
appears at the bottom of the screen.
Tab e 1. Icons used in the user interface
Icon Description
Web Server
In the “Service Settings” table under Server Manage ent >
Control Panel ; Web Server is always on.
E ail Server
In the “Service Settings” table under Server Manage ent >
Control Panel .
FTP Server
In the “Service Settings” table under Server Manage ent >
Control Panel .
Telnet Server
In the “Service Settings” table under Server Manage ent >
Control Panel .
Si ple Network Manage ent Protocol (SNMP)
In the “Service Settings” table under Server Manage ent >
Control Panel .
Active Server Page (ASP) Ad inistrative Server
In the “Service Settings” table under Server Manage ent >
Control Panel .
Do ain Na e Syste (DNS)
In the “Service Settings” table under Server Manage ent >
Control Panel .

List of chapters
Cobalt RaQ XTR User Manual i
Modify
In the “Virtual Site List” table under Server Manage ent > Site
Manage ent ; used to modify settings for a virtual site.
In the “Bandwidth Limits” table under Server Manage ent >
Control Panel ; used to modify a bandwidth limit for an
IP address.
In the “User List” table under Site Manage ent (<sitena e>)
> User Manage ent ; used to modify the settings for a site user.
E ail settings
In the “User List” table under Site Manage ent (<sitena e>)
> User Manage ent ; used to modify the email settings for a site
user.
Delete
In the “Virtual Site List” table under under Server Manage ent
> Site Manage ent ; used to delete a virtual site from a
RaQ X R.
In the “Bandwidth Limits” table under Server Manage ent >
Control Panel ; used to delete a bandwidth limit for an
IP address.
In the “User List” table under Site Manage ent (<sitena e>)
> User Manage ent ; used to delete a site user from a virtual
site.
Site Ad inistrator
In the “User List” table under Site Manage ent (<sitena e>)
> User Manage ent ; indicates that the user is a Site
Administrator for the virtual site.
Telnet
In the “User List” table under Site Manage ent (<sitena e>)
> User Manage ent ; indicates that a user has telnet/shell
access.
FrontPage
In the “User List” table under Site Manage ent (<sitena e>)
> User Manage ent ; indicates that a FrontPage User Web is
enabled for a site user.
Tab e 1. Icons used in the user interface
Icon Description

Preface
Cobalt RaQ XTR User Manual
Secure POP (APOP)
In the “User List” table under Site Manage ent (<sitena e>)
> User Manage ent ; indicates that a Authentication POP is
enabled for a site user.
Suspension / Disabled
In the “Virtual Site List” table under Server Manage ent > Site
Manage ent ; indicates that a virtual site has been suspended by
the RaQ X R Administrator.
In the “User List” table under Site Manage ent (<sitena e>)
> User Manage ent ; indicates that a user has been suspended
by the Site Administrator.
In the “Site Settings” table under Site Manage ent
(<sitena e>) > Site Settings (read-only page for a Site
Administrator); indicates that a service is disabled.
Enabled
In the “Site Settings” table under Site Manage ent
(<sitena e>) > Site Settings (read-only page for a Site
Administrator); indicates that a service is enabled.
Active Monitor Status
Viewable from all of the screens. A blue icon indicates that all of
the monitored system components are functioning correctly; a
red icon indicates that a monitored component has a problem.
Log Out
Viewable from the WebMail screen; allows the user to log out of
WebMail.
New Software / Software Update
Viewable to the RaQ X R Administrator from all of the screens;
turns red when new or updated software is available.
Uninstall Software
In the Installed Software List under BlueLinQ > Installed
Software . A green icon indicates that a the software package can
be uninstalled; a gray icon indicates that the software package
cannot be uninstalled.
Tab e 1. Icons used in the user interface
Icon Description

Cobalt RaQ XTR User Manual i
Contents
Important Safeguards iii
Preface vii
List of chapters vii
Icons used on the UI and in the manual viii
Contents xi
1 Introduction 1
Levels of user 2
Organization of the user manual 2
Site User 3
Site Administrator 4
RaQ X R Administrator 5
Alternate Administrator feature 6
RaQ X R Server Desktop 7
Programs 7
Personal Profile 7
Site Management 7
Server Management 7
BlueLinQ 8
RaQ X R usage requirements 8
2 Setting up the RaQ XTR 9
General 9
Front view of the RaQ X R 10
Rear view of the RaQ X R 11
Hard disk drive bay view 12
RaQ X R setup 13

Contents
ii Cobalt RaQ XTR User Manual
Phase 1: Making the connection 13
Installing the RaQ X R 13
Connecting to the network 14
Connecting the power cord 15
Powering on the RaQ X R 15
Configuring the RaQ X R for the network 15
Using the LCD console to configure the network 16
Setting the configuration 17
Phase 2: Setting up with the Web browser 19
Support for RAID-0, RAID-1 and RAID-5 20
Active Assist — Online Help 21
Configuring the RaQ X R with the Setup Wizard 22
License agreement 23
System Settings 24
RAID Setup 27
Registration 29
Completing configuration with the Setup Wizard 30
3 Site User 33
Overview of the Site User features 35
Overview of WebMail 36
Accessing WebMail 36
Compose 37
Adding an attachment to a message39
Folder List 40
Viewing a folder 40
Messages in a folder42
Moving a message 42
Replying to a message 43
Forwarding a message 44
Deleting a message 44
Manage Folders 45
Adding a folder 45
Modifying a folder 46
Deleting a folder 46
Logging out of WebMail 46

Contents
Cobalt RaQ XTR User Manual iii
Personal profile 47
Account 47
Modifying account information 47
Email 48
Forward Email o 48
Vacation message 49
Usage Data 50
Viewing the usage data 50
Backup 51
Performing a backup 51
Restore 52
Performing a restore 52
4 Site Management 55
Organization of the Site Management tab 59
User management 60
Setting defaults for a site user 60
Modifying the default user settings 61
Adding a site user 62
Search and sort functions 64
Searching a list of site users 65
Sorting a list of site users 65
Removing a site user 65
Entering user email settings and aliases 66
Mail Forwarding and Vacation Reply 66
Email aliases 66
Adding an email alias 67
Changing user settings 68
Modify settings for a site user 68
Modify email options for a site user 69
Catch-all email account 70
Importing and exporting site users 71
Creating a SV text file 71
Importing a list of users 72
Exporting site users to a text file 73
Exporting a list of users 73

Contents
iv Cobalt RaQ XTR User Manual
Mailing list management 74
Adding a mailing list 75
Modifying a mailing list 77
Removing a mailing list 77
Site settings 78
Changing site settings 79
Suspend a virtual site 81
Soft suspension 81
Suspend a site user 82
F P settings 82
SSL settings 83
Obtain an externally signed SSL certificate 84
Enable SSL on a virtual site 85
Generate a self-signed certificate 86
SSL certificate for the main site 89
Enable the administration server for SSL 89
Submit the information to an external certification authority 89
Receive the response from the external certification authority 90
Enter the information from the external certification authority 90
Delete an SSL certificate 92
Usage statistics 93
Web 93
F P 96
Mail 98
Disk 100
Backup 101
Backup file locations 104
SMB server 104
F P server 104
NFS server 104
Restore 105
Performing a restore 105
Disaster recovery 107
Server management 108
Developing and publishing Web pages 108

Contents
Cobalt RaQ XTR User Manual v
5 Server Management 109
Alternate Administrator feature 111
Setting up an alteradmin account 111
Approaches to RaQ X R administration 112
Definition of a virtual site 113
Organization of the Server Management tab 114
Organization of the BlueLinQ tab 115
Site management 116
Search and sort functions 117
Searching a list of virtual sites 118
Sorting a list of virtual sites 119
Overview of virtual sites 120
FrontPage Server Extensions 124
Active Server Pages (ASP) 125
ASP Administrative Server 126
PHP embedded scripting 126
Automatic configuration of DNS records 127
Setting defaults for a virtual site 128
Modifying the default site settings 129
Adding a virtual site 129
Adding a name-based virtual site 130
Removing a virtual site 131
RaQ X R Administrator 132
Changing the RaQ X R Administrator password 134
Resetting the RaQ X R Administrator password 134
Control panel 134
Services 135
Web server 136
Email server 137
SM P server 137
POP-before-SM P feature 138
Email relaying 140
File transfer protocol (F P) server 142

Contents
vi Cobalt RaQ XTR User Manual
elnet server 142
Simple Network Management Protocol (SNMP) agent 143
ASP Administrative Server 144
Domain Name System (DNS) server 145
Network 145
Bandwidth 146
Bandwidth Limits table 147
Applying a bandwidth limit 148
Modifying a bandwidth limit 149
Deleting a bandwidth limit 149
ime 150
Server Usage 151
Network 151
Web 154
F P 157
Mail 158
Backup and Restore 160
Control 160
Knox Arkeia 162
Legato NetWorker 163
Veritas NetBackup 164
Maintenance 165
Storage 165
Adding a storage device 166
Suspend a virtual site 167
Hard suspension 167
Reboot 168
Shutdown 169
System Information 170
Support tools 171
Active Monitor 172
Active Monitor icon 172
Active Monitor status table 173
RAID failure 175
Fan failure 177

Contents
Cobalt RaQ XTR User Manual vii
BlueLinQ 178
Software Notification icon 178
New Software 179
Check availability of new software 180
Install new software manually 181
Updates 182
Check availability of software update packages 183
Install software updates manually 184
Installed Software 185
Settings 186
6 Services 189
Using email on the RaQ X R 189
Developing Web pages 190
CGI scripts 190
Server-side scripting languages 191
Publishing Web pages using F P 191
Publishing Web pages with FrontPage for User Webs only 193
A Using the LCD Conso e 195
Locked LCD panel 196
Access to the functions 196
Set up network 196
Configure UPS 198
Verifying the UPS configuration 200
Rebooting 201
Panel 202
Set sequence 202
Lock panel 204
Unlock panel 205
Reset password 206
Clearing the password through the LCD console 206
Assigning a new password through the Server Desktop 207
Powering down 208
Server not responding 209

Contents
viii Cobalt RaQ XTR User Manual
B Product Specifications 211
Hardware 211
Software 211
General features 211
System management 212
Partner solutions 213
Physical data 213
Regulatory approvals 214
C Upgrading the RaQ XTR 215
Installing or removing a hard disk drive 216
Installing additional memory 221
Installing a PCI expansion card 224
Replacing a fan 228
D Advanced Information 233
Removing the Cobalt Server Desktop UI 233
Enabling Interbase 6.0 234
Serial console port 236
Initializing the RaQ X R through the serial console port 236
Powering down the RaQ X R server remotely 238
Removing a lock from the LCD panel 239
Development tools 240
Configuration files 241
Directory structure 242
RaQ X R home page 242
Virtual site home page 242
Customized error Web pages 243
Site user home page 244

Contents
Cobalt RaQ XTR User Manual i
E Domain Name System 245
Basic DNS 245
Enabling the DNS server feature 246
Configuring a primary DNS server 246
Specifying a Forward Address (A) record 247
Specifying a mail server (MX) record 248
Specifying an alias (CNAME) record 249
Configuring a secondary DNS server 249
Adding a secondary domain 250
Adding a secondary network 250
Advanced DNS 251
Network Mask Notation Conversion 251
Delegating a subdomain 252
Delegating a subnet 253
Configuring server settings 253
Start of Authority (SOA) configuration 254
Name server (NS) 255
Domain administrator email address 255
Refresh interval 255
Retry interval 255
Expire interval 255
ime-to-live period ( L) 255
Sample setup of DNS service 256
Reverse Address (P R) record 257
Forward Address (A) record 258
Mail Server (MX) record 259
Brief history of the Domain Name System (DNS) 260
What is a DNS record? 261
Who manages your DNS records? 261
How does DNS work? 261

Contents
Cobalt RaQ XTR User Manual
F Disaster Recovery with Third-Party Software 263
How disaster recovery works 263
Locking the UI databases 264
General steps to perform disaster recovery 265
General notes regarding backup services 265
Knox Arkeia 266
ailoring the backup service 266
Files associated with Knox Arkeia tailoring 267
Backing up a RaQ X R with Knox Arkeia 268
Performing disaster recovery of a RaQ X R with
Knox Arkeia 268
Preparing for disaster recovery 268
Performing a disaster-recovery operation 269
Legato NetWorker 271
ailoring the backup service 271
Files associated with Legato NetWorker tailoring 272
Backing up a RaQ X R using Legato NetWorker 272
Performing disaster recovery on a RaQ X R with
Legato NetWorker 273
Preparing for disaster recovery 273
Performing a disaster-recovery operation 274
echnical notes 275
Veritas NetBackup 276
ailoring the backup service 276
Basic instructions for performing a backup with
Veritas NetBackup 276
Backing up a RaQ X R with Veritas NetBackup 277
Files associated with Veritas NetBackup tailoring 278
Performing disaster recovery on a RaQ X R with
Veritas NetBackup 279
Preparing for disaster recovery 279
Performing Disaster Recovery 280