Cobra systems Vnm neo signmaker User manual

User Manual

Updated: 1/2017

VnM SignMaker, Safety Signs & LabelsVnM SignMaker, Safety Signs & Labels

Version 1.0

VnM NEO SignMaker

TABLE OF CONTENTS

Introduction

Quick Start

Overview

Loading Ink Roll

Loading Media

Setup

Connecting to a PC

Label Design Software

Maintenance/Troubleshooting

Accessories

Frequently Asked Questions

Technical Support/Service and Repair

2

3

4

5

6

7

8

9

10

11

12

1

Thank you for purchasing the VnM® NEO SignMaker Printer by Cobra Systems, Inc.

Throughout this manual you will nd User Tips, Troubleshooting, and step-by-step instructions that

will show you how to create signs, shelf and door labels that are perfect for all of your safety and

identication requirements.

Dimensions: 8.81” (W) x 7.32” (H) x 11.57”(D)

Operating Conditions: 41°-104° F (5°-40° C )

Storage Conditions: -40°-140° F (-40°-60° C )

Resolution: 203 DPI

AC Input: 100-240V

DC Output: 24V 2.5A, 60W Internal Power Supply

Print Speed: 2” to 3”per second, optimal

Connections: USB, LPT, Ethernet 10/100

VnM® NEO SignMaker comes with a Limited Lifetime Warranty, 1-Year Print-head Warranty, and

6-Month Cutter Warranty.

The VnM® NEO SignMaker System includes:

1. NEO Industrial Sign and Label Printer (1)

2. Printer USB Cable (1)

3. Printer Power Cord (1)

4. Auto Switching Power Supply (1)

5. Ribbon Spindles (2)

6. Take-Up Core for VnM® Ink (1)

7. BarTender UltraLite Software (1)

2

Introduction

Warranty

Out of the Box

Specications

1

4

2 3

5

6

7

3

PRINTER MUST BE TURNED OFF!

1. Open printer lid by pressing down the top

cover open tabs on each side, located toward

the front of the printer.

2. Push the print head release button and slide

the ink roll onto the spindle. Attach ink ribbon

to the empty core and take up any slack before

closing clover.

3. Slide new media onto media spindle slot. 4. Feed media face up and pull under the media

bar and gap sensor. Adjust the media guides to

t the width of the vinyl.

5. With the printer powered o, plug the USB cable

and power cord into the rear of the printer.

6. Plug the power cord into a properly grounded

AC outlet.

VnM® NEO SignMaker Quickstart

NOTE: Always have the VnM printer cover closed when powering on.

4

VnM® NEO Front View

1. LED indicators

2. Feed key

3. Media exit chute

4. Top cover open tab

5. Power switch

VnM® NEO Rear View

6. Power jack socket

7. USB port

VnM® NEO Interior View

8. Print top cover

9. Ribbon rewind hub

10. Print head release button

11. Ribbon rewind spindle

12. Ribbon supply hub

13. Platen roller

14. Black mark sensor

15. Gap sensor

16. Media guide

17. Media bar

18. Media spindle slot

19. Ribbon supply spindle

20. Print head

VnM® NEO SignMaker Overview

67

1

2

5

4

3

9

10

13

15

8

12

16

17

19

20

14

11

18

5

TURN OFF

printer; open

the cover by

pressing on

the top cover

open tabs,

located on

each side of

the printer.

Insert the

left side of

the ribbon

rewind

spindle to

the ribbon

rewind hub

then insert

the ride side

to the hole.

1 2

Pull the

ribbon over

the print

head and

stick securely

onto the

ribbon rewind

paper core;

dull side of

the ribbon

will show.

Close the

print head

with both

hands and

make sure

the latches

are engaged

securely.

Insert the

left side of

the ribbon

spindle to

the ribbon

supply hub

then insert

the right side

to the hole.

Turn the

ribbon

rewind hub

until the

black section

of the ribbon

covers the

print head.

Close cover—

you’re ready

to load your

label media.

3

5

7

4

6

NOTE: Always have the VnM printer cover closed when powering on.

Loading VnM® NEO Ink Roll

6

Loading VnM® NEO Media

Always

turn o the

printer when

changing

media rolls.

Use only

VnM®4 media.

Insert the

VnM®4 media

roll into the

printers

media spindle

slot.

Pull the

media

through the

cutter.

Close the

print head

with both

hands and

make sure

the latches

are engaged

securely.

Pull the

media

under the

media bar

and gap

sensor.

Adjust

the media

guides to t

the media.

Close cover—

you’re ready

to load your

label media.

1

3

5

7

2

4

6

IMPORTANT: To prevent smudges and ngerprints, handle media on the ends of the roll.

7

1. Place the printer on a at, secure surface.

2. Make sure power switch is OFF.

3. Connect the printer to the computer with the provided USB cable.

4. Plug the power cord into the AC power cord socket at the rear of the printer.

5. Plug the power cord into your power source, preferably using a surge protector.

6. Turn on the VnM® NEO.

VnM® NEO Setup

IMPORTANT: Keep all magnetic devices away from the VnM® NEO printer.

Power Supply

Plug to Outlet

USB

Power

Jack Socket

PC Connection for labels, signs, templates and printing options

1. Use the provide BarTender Software CD to install the VnM® NEO Driver. Select the

Window Driver Setup option and continue by selecting the TSC TA210 printer.

2. Once the Driver has been installed, go to:

Start > Control Panel > Printers and Faxes

Right mouse click on the TSC TA210 Printer icon and click on “Properties”.

3. Click on Printing Preferences, then click on the“Stock”Tab.

4. Set Stock Type to “Continuous”.

5. Set the Post-Print Action to“Cut” and the Occurrence to “After Every Page”.

6. Connect USB cable to the PC’s USB port.

7. Plug power cord into AC Power Receptacle at the rear of the printer, then plug the

power cord into a grounded AC outlet.

8. Print signs and labels on the VnM® NEO SignMaker using programs such as Microsoft

Word, Adobe Illustrator, and other popular label design software applications such as

BarTender UltraLite.*

*Please note that Cobra Systems does not support custom label design software

applications or programs. For technical support on software applications please

contact the respective software developer.

Connecting to a PC

8

Create your Signs and Labels with BarTender UltraLite.

1. Use the provide CD to install the BarTender UltaLite label design software.

Select the BarTender Software Setup option and follow the following installation

prompts to take advantage of the free software.

2. Once the software has fully downloaded, follow the next steps:

a) Go to Start > Open “BarTender UltraLite”program.

b) Select “Typical” as your Setup Type and click “Next”

c) Select “Install” to continue with installation.

d) Once your installation is complete, open “BarTender UltraLite”.

**IMPORTANT** Do NOT select option with trial features!

e) Select the “UltraLite Edition Only” option.

f) Click “OK”

3.

Once the software is fully installed, select “Start a new label format” to create a new label.

BarTender UltraLite Design Software

9

*Please note that Cobra Systems does not support custom label design software

applications or programs. For technical support on software applications please

contact the respective software developer.

Print Head Cleaning

Please order a maintenance kit for the print head. Use the cleaning pen to gently clean

the surface of the print head before each ribbon installation. Proper cleaning of the print

head will ensure a longer life span of the print head and provide you with a superior print

quality.

Opening Printer Covers

Do not open printer covers when the unit is powered on as this will cause an error. If done

accidentally, turn printer o and close covers completely, then power back on.

VnM SignMaker Troubleshooting

ISSUE: The Ink Ribbon comes out through the cutter after loading a new roll.

Remedy: The Ink Roll was changed while the printer was powered on. Turn the

printer o, re-tape the Ink Roll to the take-up core and close the printer

cover. Turn the power back on and the ink roll sensor will reset.

ISSUE: The red light on the printer is ashing.

Remedy: Turn the printer o and then on.

ISSUE: Print quality is inconsistent and blotchy after loading new media.

Remedy: Check the test print section on the VnM keyboard for the correct print

setting. For optimal print quality, and to keep the media and ribbon

ngerprint-free, minimize direct contact with the media.

Maintenance / Troubleshooting

Print Head

Element

Head Cleaner Pen

10

VnM® NEO SignMaker accessories sold separately, include:

Frequently Asked Questions

Maintenance Kit

Accessories and FAQ

Q: How do I prevent the ink ribbon from

coming out with the vinyl and being

cut?

A: Secure the ink ribbon to the take-up

core with a piece of tape; wind ribbon

on core to remove slack. Turn the

printer o and wait two seconds, then

turn it back on. Print a label.

Q: How do I correct poor print quality?

Q: I keep getting an error every time I

print a GHS label.

A: Make sure you are using the correct

print setting for the vinyl and ink

ribbon you’re printing with. (Refer

to page 8 for correct print settings.)

Also, make sure the print head is

clean. (Recommend cleaning the

print head each time vinyl media

and/or ink ribbon is installed.) Keep

skin contact to a minimum when

working with vinyl media.

A: Make sure to adjust your printers

gap sesnsor to overlap your media to

recognize the gap on your labels.

11

For support call the VnM® Service & Technical department

855.485.9343 or your local distributor.

Cobra Systems, Inc.

Phone: 714-688-7999

Fax: 714-688-7998

Email: vnm@cobrasystems.com

www.vnmsignmaker.com or

www.cobrasystems.com

____________________________________________________________

Technical Support and Notes

12

VnM SignMaker by Cobra Systems, Inc.

3521 E. Enterprise Dr.

Anaheim, CA 92807

www.vnmsignmaker.com

Toll Free: 1.855.485.9343

Cobra Systems VnM NEO SignMaker User manual

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