obra Electronics Corporation
500 West Cortland Street
hicago, IL 60707
bra Electronics Corp.© 2000
nted in China
t No. 480-115-P-001
Fortechnicalassistance,pleasecallourA utomatedHelpDeskwhichcanassist
youbyansw eringthemostfr equentlyaskedquestionsaboutC obraproducts.
(773) 889-3087
24 hours a day, 7 days a week.
AConsumerServiceRepresentativ ecanbereachedthr ough this same number
8:00 am - 8:00 pm, MondaythroughF riday, CST.
echnicalassistanc e is also available on-line in the FrequentlyAskedQuestions(F AQ)
f you think you need service call 1.773.889.3087
yourproductshould requirefactory service please callCobra first before sending your
nitin.This willensure the fastest turn-around time on yourrepair.”
u may be asked to send your unit to the Cobra factory.It will be necessary to furnish the follow-
g in order to have the product serviced and returned.
orWarranty Repair include some form of proof-of-purchase, such as a mechanical reproduction
or carbon or a sales receipt. If you send the original receipt it cannot be returned.
end the entire product.
Enclose a description of what is happening with the unit.Include a typed or clearly print name
and address of where the unit is to be returned.
ack unit securely to prevent damage in transit. If possible,use the original packing material.
hip prepaid and insured by way of a traceable carrier such as United Parcel Service (UPS) or First
lass Mail to avoid loss in transit to: Cobra Factory Service,Cobra Electronics Corporation,6500
W.Cortland St., Chicago,IL 60707.
f the unit is in warranty,upon receipt of your unit it will either be repaired or exchanged
depending on the model. Please allow approximately 3 to 4 weeks before contacting us for
status.If the unit is out of warranty a letter will automatically be sent informing you of the
epair charge or replacement charge.If you have any questions, please call 1.773.889.3087 for
assistance.
You Think You Need Service
