Colop digital e-mark create Operating instructions

Operating and Maintenance Manual
e-mark create
Electronic marking device

Table of Contents
1INTRODUCTION........................................................................................................................................................ 6
1.1 LEGAL DETAILS ..................................................................................................................................................................... 6
1.2 LIABILITY............................................................................................................................................................................. 7
1.3 INTENDED USE...................................................................................................................................................................... 7
1.4 PRINCIPLE ........................................................................................................................................................................... 8
2SAFETY ..................................................................................................................................................................... 9
2.1 SIGNAL WORDS USED IN SAFETY NOTICES ................................................................................................................................... 9
2.2 SYMBOLS USED IN SAFETY NOTICES......................................................................................................................................... 10
2.3 RESIDUAL HAZARDS............................................................................................................................................................. 11
2.4 GENERAL SAFETY INSTRUCTIONS AND REGULATIONS................................................................................................................... 14
2.5 SAFETY NOTICES ON THE PRODUCT ......................................................................................................................................... 14
3DESCRIPTION.......................................................................................................................................................... 16
3.1 SCOPE OF SUPPLY................................................................................................................................................................ 16
3.2 COMPONENTS.................................................................................................................................................................... 17
3.3 LAYOUT ............................................................................................................................................................................ 18
3.4 TECHNICAL SPECIFICATIONS AND DIMENSIONS .......................................................................................................................... 20
3.5 OPERATING SYSTEMS........................................................................................................................................................... 21
4INITIAL OPERATION................................................................................................................................................ 21
4.1 TRANSPORT AND UNPACKING................................................................................................................................................ 21
4.2 ASSEMBLY AND SWITCHING ON.............................................................................................................................................. 23
4.3 SOFTWARE ........................................................................................................................................................................ 27
4.4 WIFI CONNECTION ............................................................................................................................................................. 27
5OPERATION............................................................................................................................................................ 28
5.1 IMAGE TRANSFER................................................................................................................................................................ 28
5.2 PRINTING.......................................................................................................................................................................... 29
5.3 LIGHT GUIDE AND SYMBOLS.................................................................................................................................................. 33
5.4 AUTOMATIC CLEANING CYCLE................................................................................................................................................ 37
5.5 MANUAL CLEANING CYCLE.................................................................................................................................................... 38
5.6 SOFTWARE ........................................................................................................................................................................ 40
5.7 WIFI CONNECTION ............................................................................................................................................................. 43
5.8 USB CABLE CONNECTION ..................................................................................................................................................... 44
5.9 STORAGE .......................................................................................................................................................................... 44
6MAINTENANCE....................................................................................................................................................... 45
6.1 CHARGING THE BATTERY ...................................................................................................................................................... 45
6.2 CHANGING THE INK CARTRIDGE.............................................................................................................................................. 47
6.3 CLEANING ......................................................................................................................................................................... 52
6.4 TROUBLESHOOTING............................................................................................................................................................. 53
6.5 RESET............................................................................................................................................................................... 56
6.6 REPAIRS &RETURN............................................................................................................................................................. 56
6.7 SPARE AND WEAR PARTS ...................................................................................................................................................... 57
7SHUTDOWN AND DISPOSAL................................................................................................................................... 58
8APPENDIX............................................................................................................................................................... 60

Table of Figures
Fig. 1: Safety instructions on the underside of the e-mark create..............................................................................15
Fig. 2: Package content..............................................................................................................................................16
Fig. 3: e-mark create parts..........................................................................................................................................17
Fig. 4: Marking device assembly underside ...............................................................................................................18
Fig. 5: Docking station assembly top section and underside .....................................................................................19
Fig. 6: Packaging........................................................................................................................................................22
Fig. 7: Opening and removing the cover ....................................................................................................................23
Fig. 8: Opening the battery compartment and remove battery...................................................................................23
Fig. 9: Battery contact insulating tape ........................................................................................................................24
Fig. 10: Opening the sliding panel..............................................................................................................................24
Fig. 11: Ink cartridge...................................................................................................................................................25
Fig. 12: Insert ink cartridge.........................................................................................................................................25
Fig. 13: Close lower flap cover ...................................................................................................................................25
Fig. 14: Insert battery..................................................................................................................................................26
Fig. 15: Example test imprint with SSID and password..............................................................................................27
Fig. 16: On/off switch..................................................................................................................................................29
Fig. 17: Remove e-mark create from the docking station...........................................................................................30
Fig. 18: Printing from left to right ................................................................................................................................30
Fig. 19: Printing from right to left ................................................................................................................................30
Fig. 20: Multi-line imprint procedure ...........................................................................................................................31
Fig. 21: Place into docking station..............................................................................................................................31
Fig. 22: Light Guide ....................................................................................................................................................33
Fig. 23: Light Guide directions....................................................................................................................................33
Fig. 24: Colour sample released by automatic print head cleaning ...........................................................................37
Fig. 25: Do not direct towards eyes, face or skin. Light irritation possible .................................................................37
Fig. 26: Slide out print head wiper..............................................................................................................................38
Fig. 27: Clean print head with wiper ...........................................................................................................................38
Fig. 28: Clean print head with damp cloth ..................................................................................................................39
Fig. 29: Software wizard –Welcome page.................................................................................................................40
Fig. 30: Software wizard –WIFI information...............................................................................................................40
Fig. 31: Software wizard –Connection to e-mark create ...........................................................................................41
Fig. 32: Software wizard –Test imprint......................................................................................................................41
Fig. 33: “My Imprints” page.........................................................................................................................................42
Fig. 34: e-mark connect page.....................................................................................................................................42
Fig. 35: Example image of WIFI connection in the settings of the mobile device ......................................................43
Fig. 36: USB connection.............................................................................................................................................44
Fig. 37: Power plug.....................................................................................................................................................45
Fig. 38: Charge battery...............................................................................................................................................46
Fig. 39: Open and remove cover................................................................................................................................48
Fig. 40: Battery ...........................................................................................................................................................48
Fig. 41: Open battery compartment............................................................................................................................48
Fig. 42: Opening the sliding panel..............................................................................................................................49
Fig. 43: Sliding panel open.........................................................................................................................................49
Fig. 44: Pull out ink cartridge......................................................................................................................................50
Fig. 45: Ink cartridge...................................................................................................................................................50
Fig. 46: Insert ink cartridge.........................................................................................................................................50
Fig. 47: Close lower flap cover ...................................................................................................................................51

Fig. 48: Insert battery..................................................................................................................................................51
Fig. 49: Cover closed..................................................................................................................................................51
Fig. 50: Put into docking station .................................................................................................................................52
Fig. 51: Opening for device reset ...............................................................................................................................56
Fig. 52: Cover the contacts of the battery...................................................................................................................56
Fig. 53: Remove covers..............................................................................................................................................58
Fig. 54: Remove screws.............................................................................................................................................59
Fig. 55: Open the housing ..........................................................................................................................................59

Versions
Version
Date
Description
1
19/06/2020
Final version
2
10/02/2021
Changes and adaptions
3
08/10/2021
Changes and adaptions
4
20/12/2021
Changes and adaptions
5
10/03/2022
Changes and adaptions
Copyright ©
This original documentation has copyright protection. All rights, in particular the right to reproduction and
dissemination as well as translation are reserved. No part of these instructions may be reproduced or utilized in any
form by any means, electronic or mechanical (including photocopying, microfilm, or any other process) or be saved,
processed, duplicated or distributed using any electronic system, without written permission from COLOP Digital
GmbH. Contraventions can entail prosecution under criminal law.
© 2019 COLOP Digital GmbH

e-mark create marking device Chapter 1 Introduction
CODI Standard 1.0 6/60
Operating and Maintenance Manual
1 INTRODUCTION
With the COLOP e-mark create marking device you have a product that is exemplary in terms of safety for users and
leading edge in terms of technology. In spite of this, the e-mark create may be hazardous if used incorrectly or not
as intended. We refer to potential hazards in Section 2 ‘Safety’ and with safety notices throughout the entire
documentation.
Preface
This original documentation is intended to assure safety-aware work on and with the product. It contains safety
notices that must be followed! Everybody who works with the e-mark create must have access to this documentation
and must observe the relevant specifications and instructions. The documentation must always be complete and
easily legible.
COLOP Digital GmbH is not liable for technical or printing-related defects in this documentation, nor will it accept any
liability for damage caused directly or indirectly by the delivery, performance or usage of this documentation.
Identification
The COLOP e-mark create is clearly identified on both the product and the packaging. Even if the illustrations in this
document correspond to the e-mark (an additional product within the COLOP product range) and not the e-mark
create, they are equally valid for the respective function as for the e-mark create.
CE mark in accordance with Directive 2014/35/EU (Low-Voltage Directive)
1.1 Legal details
COLOP Digital GmbH
Dr.-Arming-Straße 5
A-4600 Wels
Austria
Phone: [phone]
Fax: [phone]
E-Mail: [e-mail]
Website: https://emark.colop.com/

e-mark create marking device Chapter 1 Introduction
CODI Standard 1.0 7/60
Operating and Maintenance Manual
1.2 Liability
The details in this documentation describe the properties of the product without assuring those properties.
No liability is accepted for damages that arise from:
Unintended use of the product.
Failure to follow the documentation.
Improper work on and with the product.
Operating the product while in a defective condition.
Defective monitoring of parts of the product that are subject to wear.
Improperly conducted repair work.
Unauthorized modification of the product.
Natural disasters, the action of foreign bodies and force majeure.
1.3 Intended use
The COLOP e-mark create, hereafter referred to as e-mark create, is a battery-operated mobile marking device. The
device can be operated by smartphone, tablet or stationary computer. It can make imprints directly on a variety of
absorbent surfaces including paper or cardboard. The e-mark create is suitable for making individual imprints and for
occasional multiple use.
The multicolour ink cartridge (CMY) uses inkjet technology. Surface navigation and/or speed control is managed by
an optical sensor. The printing content is sent to the device directly from an application (app) or computer software
(SW). Transfer is via a WIFI connection from a smartphone or tablet or USB interface on a computer. Printing begins
automatically if the e-mark create is in print mode and the device is moved over the printing surface by hand. If
rotation or height of the device above the surface exceeds a maximum range, printing is interrupted. When returned
to the normal range, printing restarts.
The e-mark create must be returned to the docking station after each use. The rechargeable battery (supplied) is
recharged using the power adapter (supplied). Only use original batteries and original replacement ink cartridges.
After extended periods between uses, the ink cartridge must undergo a cleaning cycle. The e-mark create should be
used at least once a month.

e-mark create marking device Chapter 1 Introduction
CODI Standard 1.0 8/60
Operating and Maintenance Manual
Target groups and previous knowledge
Users of the e-mark create are non-professionals, aware of the hazards associated with using the device via the
safety pictograms on the e-mark create and instructions in the Quick Setup Guide and in this Operating and
Maintenance Manual. Users are able to recharge the e-mark create with the power adapter (supplied) and replace
ink cartridges. Users are not authorized to carry out repairs on the product.
Inspection and maintenance and/or repairs must only be carried out by qualified electricians.
The content and purpose of this documentation
Users can download this original Operating and Maintenance Manual at https://emark.colop.com/usermanual for
information.
This documentation contains the relevant information for e-mark create assembly, commissioning, operation,
maintenance and disposal. This documentation is intended to ensure hazard-free work with the e-mark create.
Compliance with the instructions contained within this document enables hazard-free working and avoids damaging
the e-mark create.
Limits of use
The limits of use for the e-mark create are defined as follows:
The device is intended for use in enclosed, clean and dry areas (offices, warehouses, private residences)
Horizontal place of use on level, firm ground
Ambient temperature: +15 °C to +35 °C
Humidity range 5 % to 100 % (storage 5 % to 80 %)
The e-mark create is a marking device to print imprints sent via a software application
It can print directly onto a variety of absorbent surfaces including standard paper, cardboard, fabric, wood,
cork, dry wall, high-gloss paper, photo paper and other surfaces with special coatings.
The e-mark create is fitted with an LED light strip.
The rechargeable battery of the e-mark create is recharged using the power plug.
1.4 Principle
This product incorporates state-of-the-art technology and complies with applicable health and safety regulations.
Nonetheless, the following hazards can arise as a result of incorrect transport, improper use, or failure to observe
the safety instructions contained in this Operating and Maintenance Manual or in the event of misuse:
fatal or serious injury to users or third parties
damage to the product and other items of capital equipment
impairment to the efficient operation of the product

e-mark create marking device Chapter 2 Safety
CODI Standard 1.0 9/60
Operating and Maintenance Manual
2 SAFETY
This documentation is structured in accordance with valid EU directives and contains safety notices. The user of the
e-mark create is responsible for complying with safety-related information in this documentation. This section
contains a general description of the warning and safety instructions, and important safety notices.
2.1 Signal words used in safety notices
DANGER!
A safety notice with the signal word DANGER points to an immediately threatening
hazard to the life and limb of people!
This signal word denotes a hazard with a high level of risk which, if not avoided, can
result in death or serious injury.
WARNING!
A safety notice with the signal word WARNING denotes a dangerous situation that
could cause personal injury (of a serious nature) and may also cause damage to items
of capital equipment!
This signal word denotes a hazard with a moderate level of risk which, if not avoided,
can result in death or serious injury.
CAUTION!
A safety notice with the signal word CAUTION denotes a potentially hazardous
situation that can result in slight injuries or damage to items of capital equipment!
This signal word denotes a hazard with a low level of risk which, if not avoided, can
result in minor or moderate injury.
NOTICE
A safety notice with the signal word NOTICE denotes a situation that could result in
damage to items of capital equipment!
This signal word denotes a hazard which, if not avoided, can result in damage to
items of capital equipment or damage to the device.

e-mark create marking device Chapter 2 Safety
CODI Standard 1.0 10/60
Operating and Maintenance Manual
2.2 Symbols used in safety notices
General warning symbol, this symbol warns of risks of injury. Follow all
measures designated with this warning symbol to prevent serious or fatal
injuries!
This safety notice draws attention to the possible hazards of electrical
voltage.
This safety notice draws attention to possible hazards of hot surfaces!
Reference to the obligation to read the Operating Manual!
Danger symbol for environmentally hazardous substances
Notice relating to additional information and/or to cross references!