Colop digital e-mark create Operating instructions

Operating and Maintenance Manual
e-mark create
Electronic marking device

Table of Contents
1INTRODUCTION........................................................................................................................................................ 6
1.1 LEGAL DETAILS ..................................................................................................................................................................... 6
1.2 LIABILITY............................................................................................................................................................................. 7
1.3 INTENDED USE...................................................................................................................................................................... 7
1.4 PRINCIPLE ........................................................................................................................................................................... 8
2SAFETY ..................................................................................................................................................................... 9
2.1 SIGNAL WORDS USED IN SAFETY NOTICES ................................................................................................................................... 9
2.2 SYMBOLS USED IN SAFETY NOTICES......................................................................................................................................... 10
2.3 RESIDUAL HAZARDS............................................................................................................................................................. 11
2.4 GENERAL SAFETY INSTRUCTIONS AND REGULATIONS................................................................................................................... 14
2.5 SAFETY NOTICES ON THE PRODUCT ......................................................................................................................................... 14
3DESCRIPTION.......................................................................................................................................................... 16
3.1 SCOPE OF SUPPLY................................................................................................................................................................ 16
3.2 COMPONENTS.................................................................................................................................................................... 17
3.3 LAYOUT ............................................................................................................................................................................ 18
3.4 TECHNICAL SPECIFICATIONS AND DIMENSIONS .......................................................................................................................... 20
3.5 OPERATING SYSTEMS........................................................................................................................................................... 21
4INITIAL OPERATION................................................................................................................................................ 21
4.1 TRANSPORT AND UNPACKING................................................................................................................................................ 21
4.2 ASSEMBLY AND SWITCHING ON.............................................................................................................................................. 23
4.3 SOFTWARE ........................................................................................................................................................................ 27
4.4 WIFI CONNECTION ............................................................................................................................................................. 27
5OPERATION............................................................................................................................................................ 28
5.1 IMAGE TRANSFER................................................................................................................................................................ 28
5.2 PRINTING.......................................................................................................................................................................... 29
5.3 LIGHT GUIDE AND SYMBOLS.................................................................................................................................................. 33
5.4 AUTOMATIC CLEANING CYCLE................................................................................................................................................ 37
5.5 MANUAL CLEANING CYCLE.................................................................................................................................................... 38
5.6 SOFTWARE ........................................................................................................................................................................ 40
5.7 WIFI CONNECTION ............................................................................................................................................................. 43
5.8 USB CABLE CONNECTION ..................................................................................................................................................... 44
5.9 STORAGE .......................................................................................................................................................................... 44
6MAINTENANCE....................................................................................................................................................... 45
6.1 CHARGING THE BATTERY ...................................................................................................................................................... 45
6.2 CHANGING THE INK CARTRIDGE.............................................................................................................................................. 47
6.3 CLEANING ......................................................................................................................................................................... 52
6.4 TROUBLESHOOTING............................................................................................................................................................. 53
6.5 RESET............................................................................................................................................................................... 56
6.6 REPAIRS &RETURN............................................................................................................................................................. 56
6.7 SPARE AND WEAR PARTS ...................................................................................................................................................... 57
7SHUTDOWN AND DISPOSAL................................................................................................................................... 58
8APPENDIX............................................................................................................................................................... 60

Table of Figures
Fig. 1: Safety instructions on the underside of the e-mark create..............................................................................15
Fig. 2: Package content..............................................................................................................................................16
Fig. 3: e-mark create parts..........................................................................................................................................17
Fig. 4: Marking device assembly underside ...............................................................................................................18
Fig. 5: Docking station assembly top section and underside .....................................................................................19
Fig. 6: Packaging........................................................................................................................................................22
Fig. 7: Opening and removing the cover ....................................................................................................................23
Fig. 8: Opening the battery compartment and remove battery...................................................................................23
Fig. 9: Battery contact insulating tape ........................................................................................................................24
Fig. 10: Opening the sliding panel..............................................................................................................................24
Fig. 11: Ink cartridge...................................................................................................................................................25
Fig. 12: Insert ink cartridge.........................................................................................................................................25
Fig. 13: Close lower flap cover ...................................................................................................................................25
Fig. 14: Insert battery..................................................................................................................................................26
Fig. 15: Example test imprint with SSID and password..............................................................................................27
Fig. 16: On/off switch..................................................................................................................................................29
Fig. 17: Remove e-mark create from the docking station...........................................................................................30
Fig. 18: Printing from left to right ................................................................................................................................30
Fig. 19: Printing from right to left ................................................................................................................................30
Fig. 20: Multi-line imprint procedure ...........................................................................................................................31
Fig. 21: Place into docking station..............................................................................................................................31
Fig. 22: Light Guide ....................................................................................................................................................33
Fig. 23: Light Guide directions....................................................................................................................................33
Fig. 24: Colour sample released by automatic print head cleaning ...........................................................................37
Fig. 25: Do not direct towards eyes, face or skin. Light irritation possible .................................................................37
Fig. 26: Slide out print head wiper..............................................................................................................................38
Fig. 27: Clean print head with wiper ...........................................................................................................................38
Fig. 28: Clean print head with damp cloth ..................................................................................................................39
Fig. 29: Software wizard –Welcome page.................................................................................................................40
Fig. 30: Software wizard –WIFI information...............................................................................................................40
Fig. 31: Software wizard –Connection to e-mark create ...........................................................................................41
Fig. 32: Software wizard –Test imprint......................................................................................................................41
Fig. 33: “My Imprints” page.........................................................................................................................................42
Fig. 34: e-mark connect page.....................................................................................................................................42
Fig. 35: Example image of WIFI connection in the settings of the mobile device ......................................................43
Fig. 36: USB connection.............................................................................................................................................44
Fig. 37: Power plug.....................................................................................................................................................45
Fig. 38: Charge battery...............................................................................................................................................46
Fig. 39: Open and remove cover................................................................................................................................48
Fig. 40: Battery ...........................................................................................................................................................48
Fig. 41: Open battery compartment............................................................................................................................48
Fig. 42: Opening the sliding panel..............................................................................................................................49
Fig. 43: Sliding panel open.........................................................................................................................................49
Fig. 44: Pull out ink cartridge......................................................................................................................................50
Fig. 45: Ink cartridge...................................................................................................................................................50
Fig. 46: Insert ink cartridge.........................................................................................................................................50
Fig. 47: Close lower flap cover ...................................................................................................................................51

Fig. 48: Insert battery..................................................................................................................................................51
Fig. 49: Cover closed..................................................................................................................................................51
Fig. 50: Put into docking station .................................................................................................................................52
Fig. 51: Opening for device reset ...............................................................................................................................56
Fig. 52: Cover the contacts of the battery...................................................................................................................56
Fig. 53: Remove covers..............................................................................................................................................58
Fig. 54: Remove screws.............................................................................................................................................59
Fig. 55: Open the housing ..........................................................................................................................................59

Versions
Version
Date
Description
1
19/06/2020
Final version
2
10/02/2021
Changes and adaptions
3
08/10/2021
Changes and adaptions
4
20/12/2021
Changes and adaptions
5
10/03/2022
Changes and adaptions
Copyright ©
This original documentation has copyright protection. All rights, in particular the right to reproduction and
dissemination as well as translation are reserved. No part of these instructions may be reproduced or utilized in any
form by any means, electronic or mechanical (including photocopying, microfilm, or any other process) or be saved,
processed, duplicated or distributed using any electronic system, without written permission from COLOP Digital
GmbH. Contraventions can entail prosecution under criminal law.
© 2019 COLOP Digital GmbH

e-mark create marking device Chapter 1 Introduction
CODI Standard 1.0 6/60
Operating and Maintenance Manual
1 INTRODUCTION
With the COLOP e-mark create marking device you have a product that is exemplary in terms of safety for users and
leading edge in terms of technology. In spite of this, the e-mark create may be hazardous if used incorrectly or not
as intended. We refer to potential hazards in Section 2 ‘Safety’ and with safety notices throughout the entire
documentation.
Preface
This original documentation is intended to assure safety-aware work on and with the product. It contains safety
notices that must be followed! Everybody who works with the e-mark create must have access to this documentation
and must observe the relevant specifications and instructions. The documentation must always be complete and
easily legible.
COLOP Digital GmbH is not liable for technical or printing-related defects in this documentation, nor will it accept any
liability for damage caused directly or indirectly by the delivery, performance or usage of this documentation.
Identification
The COLOP e-mark create is clearly identified on both the product and the packaging. Even if the illustrations in this
document correspond to the e-mark (an additional product within the COLOP product range) and not the e-mark
create, they are equally valid for the respective function as for the e-mark create.
CE mark in accordance with Directive 2014/35/EU (Low-Voltage Directive)
1.1 Legal details
COLOP Digital GmbH
Dr.-Arming-Straße 5
A-4600 Wels
Austria
Phone: [phone]
Fax: [phone]
E-Mail: [e-mail]
Website: https://emark.colop.com/

e-mark create marking device Chapter 1 Introduction
CODI Standard 1.0 7/60
Operating and Maintenance Manual
1.2 Liability
The details in this documentation describe the properties of the product without assuring those properties.
No liability is accepted for damages that arise from:
Unintended use of the product.
Failure to follow the documentation.
Improper work on and with the product.
Operating the product while in a defective condition.
Defective monitoring of parts of the product that are subject to wear.
Improperly conducted repair work.
Unauthorized modification of the product.
Natural disasters, the action of foreign bodies and force majeure.
1.3 Intended use
The COLOP e-mark create, hereafter referred to as e-mark create, is a battery-operated mobile marking device. The
device can be operated by smartphone, tablet or stationary computer. It can make imprints directly on a variety of
absorbent surfaces including paper or cardboard. The e-mark create is suitable for making individual imprints and for
occasional multiple use.
The multicolour ink cartridge (CMY) uses inkjet technology. Surface navigation and/or speed control is managed by
an optical sensor. The printing content is sent to the device directly from an application (app) or computer software
(SW). Transfer is via a WIFI connection from a smartphone or tablet or USB interface on a computer. Printing begins
automatically if the e-mark create is in print mode and the device is moved over the printing surface by hand. If
rotation or height of the device above the surface exceeds a maximum range, printing is interrupted. When returned
to the normal range, printing restarts.
The e-mark create must be returned to the docking station after each use. The rechargeable battery (supplied) is
recharged using the power adapter (supplied). Only use original batteries and original replacement ink cartridges.
After extended periods between uses, the ink cartridge must undergo a cleaning cycle. The e-mark create should be
used at least once a month.

e-mark create marking device Chapter 1 Introduction
CODI Standard 1.0 8/60
Operating and Maintenance Manual
Target groups and previous knowledge
Users of the e-mark create are non-professionals, aware of the hazards associated with using the device via the
safety pictograms on the e-mark create and instructions in the Quick Setup Guide and in this Operating and
Maintenance Manual. Users are able to recharge the e-mark create with the power adapter (supplied) and replace
ink cartridges. Users are not authorized to carry out repairs on the product.
Inspection and maintenance and/or repairs must only be carried out by qualified electricians.
The content and purpose of this documentation
Users can download this original Operating and Maintenance Manual at https://emark.colop.com/usermanual for
information.
This documentation contains the relevant information for e-mark create assembly, commissioning, operation,
maintenance and disposal. This documentation is intended to ensure hazard-free work with the e-mark create.
Compliance with the instructions contained within this document enables hazard-free working and avoids damaging
the e-mark create.
Limits of use
The limits of use for the e-mark create are defined as follows:
The device is intended for use in enclosed, clean and dry areas (offices, warehouses, private residences)
Horizontal place of use on level, firm ground
Ambient temperature: +15 °C to +35 °C
Humidity range 5 % to 100 % (storage 5 % to 80 %)
The e-mark create is a marking device to print imprints sent via a software application
It can print directly onto a variety of absorbent surfaces including standard paper, cardboard, fabric, wood,
cork, dry wall, high-gloss paper, photo paper and other surfaces with special coatings.
The e-mark create is fitted with an LED light strip.
The rechargeable battery of the e-mark create is recharged using the power plug.
1.4 Principle
This product incorporates state-of-the-art technology and complies with applicable health and safety regulations.
Nonetheless, the following hazards can arise as a result of incorrect transport, improper use, or failure to observe
the safety instructions contained in this Operating and Maintenance Manual or in the event of misuse:
fatal or serious injury to users or third parties
damage to the product and other items of capital equipment
impairment to the efficient operation of the product

e-mark create marking device Chapter 2 Safety
CODI Standard 1.0 9/60
Operating and Maintenance Manual
2 SAFETY
This documentation is structured in accordance with valid EU directives and contains safety notices. The user of the
e-mark create is responsible for complying with safety-related information in this documentation. This section
contains a general description of the warning and safety instructions, and important safety notices.
2.1 Signal words used in safety notices
DANGER!
A safety notice with the signal word DANGER points to an immediately threatening
hazard to the life and limb of people!
This signal word denotes a hazard with a high level of risk which, if not avoided, can
result in death or serious injury.
WARNING!
A safety notice with the signal word WARNING denotes a dangerous situation that
could cause personal injury (of a serious nature) and may also cause damage to items
of capital equipment!
This signal word denotes a hazard with a moderate level of risk which, if not avoided,
can result in death or serious injury.
CAUTION!
A safety notice with the signal word CAUTION denotes a potentially hazardous
situation that can result in slight injuries or damage to items of capital equipment!
This signal word denotes a hazard with a low level of risk which, if not avoided, can
result in minor or moderate injury.
NOTICE
A safety notice with the signal word NOTICE denotes a situation that could result in
damage to items of capital equipment!
This signal word denotes a hazard which, if not avoided, can result in damage to
items of capital equipment or damage to the device.

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Operating and Maintenance Manual
2.2 Symbols used in safety notices
General warning symbol, this symbol warns of risks of injury. Follow all
measures designated with this warning symbol to prevent serious or fatal
injuries!
This safety notice draws attention to the possible hazards of electrical
voltage.
This safety notice draws attention to possible hazards of hot surfaces!
Reference to the obligation to read the Operating Manual!
Danger symbol for environmentally hazardous substances
Notice relating to additional information and/or to cross references!

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CODI Standard 1.0 11/60
Operating and Maintenance Manual
2.3 Residual hazards
Even when the greatest care and attention is paid to the design and build of the product, and when full account is
taken of safety-related factual content, residual hazards can still exist, which were evaluated in a risk assessment.
DANGER!
Hazard from electric shock. There is a risk of a fatal electric shock in wet
conditions.
Never handle the charger mains plug with wet hands. Never use the device in humid
areas. Never expose the battery and charger, including USB port, to water and/or rain.
WARNING!
Danger of suffocation from plastic film.
The packaging is not a toy. Dispose of packaging materials immediately and in an
environmentally appropriate manner.
WARNING!
Risk of asphyxiation from small parts for children below the age of three.
The device is not a toy. Do not leave children alone with the device unsupervised.
WARNING!
Hazard from cleaning.
NEVER use inflammable substances near the e-mark create. This may cause a fire or
an electric shock.
Cleaning the outside of the e-mark create:
- Ensure that the mains cable of the e-mark create charger has been removed from the
socket and the device is switched off.
- Use neutral cleaning agent. Using liquids such as thinners or petrol damages the
outer surface of the e-mark create.
- Do NOT use cleaning agents containing ammonia.

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Operating and Maintenance Manual
WARNING!
Hazard from damaged electrical components or damaged insulation.
In the event the device, housing or insulation is damaged, stop using the device and
have it tested and repaired by an electrician or the manufacturer's customer service.
WARNING!
Hazard from rechargeable batteries (short-circuit, overheating, fire).
- Do not expose lithium batteries to heat, cold or water (do not leave in direct sunlight
or charge or store outdoors).
- Do not (forcibly) open or expose to large impacts or shocks.
- Only use charging systems as recommended by the manufacturer.
- The manufacturer's safety instructions must be complied with throughout the entire
disposal process.
- Battery contacts (outside the device) must not come into contact with metallic objects
such as coins or keys to prevent a short circuit.
- The marking device and/or rechargeable battery must never get wet.
- Burning batteries can cause blow-outs, causing a battery to be blown away. Battery
fires give off extremely thick, particularly toxic smoke.
- Following extended periods in storage or before taking to a collection point, the poles
on lithium rechargeable batteries should be covered with adhesive tape to prevent
short circuits. Maximum protected storage, e.g. in the original packaging and quick
deposit in a collection point are recommended.
- Visually damaged, overheated or blown out batteries must not be reused and must
not be stored in the house, flat or garage.
WARNING!
Hazard posed by improper use.
Read the Operating Manual before switching on the device. Pay attention to all safety
notices. The Operating Manual must be kept!
CAUTION!
Hazard from hot surfaces.
Immediately after using the e-mark create, certain parts can be hot. Do not touch the
print head on the underside of the marking device. Leave to cool before replacing.

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CODI Standard 1.0 13/60
Operating and Maintenance Manual
CAUTION!
Hazard from hot surfaces.
Pay attention when cleaning the print head. Never touch the print head directly.
CAUTION!
Possible hazard from substances, slight eye and skin irritation from ink.
Do not direct the print head towards the eyes, face or skin. Do not open the ink
cartridges. Do not swallow! Keep ink cartridge out of the reach of children.
CAUTION!
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
NOTICE
Always return the e-mark create to the docking station to prevent the print head from
drying out and damaging the e-mark create.
NOTICE
Packaging materials (paper, plastic) must be disposed of separately. Dispose of
components of the device in accordance with legislative stipulations. Dispose of
materials separately and recycle as much as possible.
Electrical components of the product must be sent for recycling as waste of electrical
or electronic equipment. Dispose of batteries at collection points in accordance with
legislation.
NOTICE
The electrical components of the product must be sent for recycling as waste of
electrical or electronic equipment.

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Operating and Maintenance Manual
2.4 General safety instructions and regulations
Without exception, observe the following safety provisions and obligations when working at or on the product:
Always operate the product in operationally perfect and clean condition.
It is prohibited to convert or modify the product.
Faults must be remedied immediately.
Always use genuine spare parts for repair work or when replacing damaged components.
Always pay careful attention to the safety notices and operating instructions.
2.5 Safety notices on the product
Safety notice panels are fitted to the product to draw attention to potential hazards. Always pay attention to and
comply with the safety designation instructions on the product. During the service life of the product, if the safety
designation label fades or gets damaged, you must shut down the product.
The pictograms for warnings, prohibitions and stipulations on the product, together with their meaning:
Pictograms
Location
Designation
Description
Underside
Marking device
Warning: hot surface.
The print head surface may become hot. Do not
touch the print head!
Underside
Marking device
Prohibition: Do not
touch.
Do not touch the print head!
Battery,
cartridge,
e-mark create
Indications on
disposing of electronic
waste
Dispose of the appliance in accordance with
legislation and recycle wherever possible.
Battery
Indications on handling
batteries
Do not disassemble or modify, do not short-
circuit, do not dispose in fire and do not expose
to high temperature
Do not disassemble
or modify
Do not short-circuit
Do not dispose in fire
Do not expose to high
temperature

e-mark create marking device Chapter 2 Safety
CODI Standard 1.0 15/60
Operating and Maintenance Manual
Fig. 1: Safety instructions on the underside of the e-mark create

e-mark create marking device Chapter 3 Description
CODI Standard 1.0 16/60
Operating and Maintenance Manual
3 DESCRIPTION
The following chapter presents an overview of parts, assembly and function including technical specifications and
product components.
3.1 Scope of supply
Fig. 2: Package content
The packaging of the e-mark create contains the marking device with rechargeable battery (1), docking station (2),
charger and cable (3), ink cartridge (4) and the Quick Setup Guide (5).
The marking device comprises the housing with top section that can be opened (access to compartment for battery
and ink cartridge), an on/off switch on the underside, a micro USB port, an LED light guide, sliding wheels on the
underside for stable movement, 3 magnets for secure docking, contacts for charging on the docking station, a light
sensor for position guiding, a WIFI module.
The docking station comprises a charging socket for the power adapter, contacts for charging the e-mark create,
rubber lips and flap to prevent the ink cartridge from drying out, an opening to access the on/off switch on the e-mark
create when docked, non-slip pads and an extendible wiper to wipe the underside of the ink cartridge.
The rechargeable battery is supplied with a plastic cover on the contacts. This prevents short-circuiting the contacts
during transport. This cover must be removed before use.
The ink cartridge is packaged separately and must be inserted before use.
NOTICE
Even if the illustrations in this document correspond to the e-mark (an additional
product within the COLOP product range) and not the e-mark create, they are equally
valid for the respective function as for the e-mark create.
5

e-mark create marking device Chapter 3 Description
CODI Standard 1.0 17/60
Operating and Maintenance Manual
3.2 Components
The following section contains an overview of main components of the e-mark create:
Fig. 3: e-mark create parts
Main constituent elements
No.
Description
No.
Description
(1)
Docking station
(4)
Battery
(2)
Electronics compartment
(5)
Ink cartridge
(3)
Cover
1
3
4
5
2

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Operating and Maintenance Manual
3.3 Layout
Marking device:
Fig. 4: Marking device assembly underside
Main components of the e-mark create
No.
Description
No.
Description
(1)
Cover
(7)
Magnet
(2)
Light guide
(8)
Cover opening
(3)
Sliding wheels
(9)
USB port
(4)
On/off switch
(10)
Contacts (docking station connection)
(5)
Position sensor
(11)
Safety indications
(6)
Print head
(12)
Print position display lug
5
1
2
3
4
8
9
10
7
6
11
12

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Operating and Maintenance Manual
Docking station:
Fig. 5: Docking station assembly top section and underside
Main components of the docking station
No.
Description
No.
Description
(1)
Docking station
(5)
Non-slip feet
(2)
Print head wiper
(6)
Protective cap to prevent print head from drying
out
(3)
Slider to extend the print head wiper
(7)
Charging socket
(4)
Opening for the on/off switch
(8)
Battery contacts
6
7
2
3
4
5
8
4
5
1
1

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3.4 Technical specifications and dimensions
Technical specifications of the e-mark create
Weight
224.5 g (approx. 450 g incl. packaging)
Dimensions L x W x H
111.2 x 76.5 x 72.7 mm
Rechargeable battery (3 cells, each 3.7 V)
11.1 V Li-Ion with min. 600 mAh
Power consumption while operation with battery
supply
5-6 W
Power consumption while battery is charging
(WIFI activated)
15 V, 400 mA
Power consumption in sleep mode
10-12 mW
WIFI interface
WIFI IEEE 802.11bgn
USB interface
Micro USB
Optimum print speed
4 in/s
Maximum print speed
11 ¾ in/s
Print quality
600 dpi
Protection class
III, Extra low voltage
Mains connection charger
100-240 V, 50/60 Hz
Print head 3-colour (cyan, magenta, yellow)
COLOP 3-colour Ink Cartridge C2P06AE
Storage temperature range
-40 °C to 60 °C
Operating temperature range
15 °C to 35 °C
Non-Operating humidity range
20 to 80 %
Print on absorbent surfaces such as
Plain paper, cardboard, fabric, wood, cork, dry wall, high-
gloss paper, photo paper
Surfaces:
The e-mark create can print directly onto a variety of absorbent flat surfaces including standard paper, cardboard,
fabric, wood, cork, dry wall, high-gloss paper, photo paper and other surfaces with special coatings.