Colop e-mark Operating instructions

Operating and Maintenance Manual
e-mark
Electronic marking device

Table of Contents
1INTRODUCTION................................................................................................................................... 6
1.1 LEGAL DETAILS .....................................................................................................................................................6
1.2 LIABILITY.............................................................................................................................................................7
1.3 INTENDED USE .....................................................................................................................................................7
1.4 PRINCIPLE ...........................................................................................................................................................8
2SAFETY................................................................................................................................................ 9
2.1 SIGNAL WORDS USED IN SAFETY NOTICES..................................................................................................................9
2.2 SYMBOLS USED IN SAFETY NOTICES ........................................................................................................................10
2.3 RESIDUAL HAZARDS ............................................................................................................................................11
2.4 GENERAL SAFETY INSTRUCTIONS AND PROVISIONS....................................................................................................14
2.5 SAFETY NOTICE PANELS ON THE PRODUCT...............................................................................................................14
3DESCRIPTION .....................................................................................................................................16
3.1 SCOPE OF SUPPLY ...............................................................................................................................................16
3.2 COMPONENTS ...................................................................................................................................................17
3.3 LAYOUT ............................................................................................................................................................18
3.4 TECHNICAL SPECIFICATIONS AND DIMENSIONS.........................................................................................................20
3.5 OPERATING SYSTEMS ..........................................................................................................................................21
4INITIAL OPERATION............................................................................................................................21
4.1 TRANSPORT AND UNPACKING ...............................................................................................................................21
4.2 ASSEMBLY AND SWITCHING ON.............................................................................................................................22
4.3 SOFTWARE........................................................................................................................................................27
4.4 WIFI CONNECTION.............................................................................................................................................27
5OPERATION........................................................................................................................................28
5.1 IMAGE TRANSFER ...............................................................................................................................................29
5.2 MARKING .........................................................................................................................................................29
5.3 LIGHT GUIDE AND SYMBOLS .................................................................................................................................34
5.4 AUTOMATIC CLEANING CYCLE ...............................................................................................................................37
5.5 MANUAL CLEANING CYCLE ...................................................................................................................................39
5.6 SOFTWARE........................................................................................................................................................40
5.7 WIFI CONNECTION.............................................................................................................................................43
5.8 USB CABLE CONNECTION.....................................................................................................................................44
5.9 STORAGE ..........................................................................................................................................................44
6MAINTENANCE...................................................................................................................................45
6.1 CHARGING THE BATTERY......................................................................................................................................45
6.2 CHANGING THE INK CARTRIDGE.............................................................................................................................47
6.3 CLEANING .........................................................................................................................................................53
6.4 TROUBLESHOOTING ............................................................................................................................................54
6.5 RESET...............................................................................................................................................................57
6.6 REPAIRS &RETURN ............................................................................................................................................57
6.7 SPARE AND WEAR PARTS......................................................................................................................................58
7DISCONTINUED USE AND DISPOSAL....................................................................................................59
8APPENDIX ..........................................................................................................................................61

Index of illustrations
Fig. 1: Safety instructions on the underside of the e-mark......................................................................15
Fig. 2: Package content .........................................................................................................................16
Fig. 3: e-mark parts................................................................................................................................17
Fig. 4: Marking device assembly............................................................................................................18
Fig.5: Docking station assembly.............................................................................................................19
Fig. 6: Reference imprint 14 x 100 mm ..................................................................................................20
Fig. 7: Packaging...................................................................................................................................22
Fig. 8: Opening and removing the cover ................................................................................................23
Fig. 9: Opening the battery compartment and remove battery................................................................23
Fig. 10: Battery contact insulating tape ..................................................................................................24
Fig. 11: Opening the sliding panel..........................................................................................................24
Fig. 12: Ink cartridge..............................................................................................................................25
Fig. 13: Insert ink cartridge.....................................................................................................................25
Fig. 14: Close lower flap cover...............................................................................................................26
Fig. 15: Insert battery.............................................................................................................................26
Fig. 16: Example test imprint with SSID and password ..........................................................................27
Fig. 17: On/off switch.............................................................................................................................30
Fig. 18: Remove e-mark from the docking station..................................................................................30
Fig. 19: Marking from left to right............................................................................................................31
Fig. 20: Marking from right to left............................................................................................................31
Fig. 21: Light pipe changes from green to yellow (indicating one of the stored imprints as active position)
........................................................................................................................................................32
Fig. 22: Multi-line imprint procedure.......................................................................................................32
Fig. 23: Place into docking station..........................................................................................................33
Fig. 24: Light Guide................................................................................................................................34
Fig. 25: Light Guide directions................................................................................................................34
Fig. 26: Color sample released by automatic print head cleaning...........................................................38
Fig. 27: Do not direct towards eyes, face or skin. Light irritation possible...............................................38
Fig. 28: Slide out print head wiper..........................................................................................................39
Fig. 29: Clean print head with wiper.......................................................................................................39
Fig. 31: Software Wizard –WIFI information..........................................................................................40
Fig. 30: Software wizard –Welcome page.............................................................................................40
Fig. 33: Software wizard –Test imprint..................................................................................................41
Fig. 32: Software wizard –Connection to e-mark...................................................................................41
Fig. 35: e-mark connect page.................................................................................................................42
Fig. 34: Software wizard –personalization option ..................................................................................42
Fig. 36: Example image of WIFI connection in the settings of the mobile device....................................44
Fig. 37: USB connection ........................................................................................................................44
Fig. 38: Power plug................................................................................................................................45
Fig. 39: Charge battery ..........................................................................................................................46
Fig. 40: Open and remove cover............................................................................................................48
Fig. 41: Battery ......................................................................................................................................48
Fig. 42: Open battery compartment........................................................................................................48
Fig. 43: Opening the sliding panel..........................................................................................................49

Fig. 44: Sliding panel open.....................................................................................................................49
Fig. 45: Pull out ink cartridge..................................................................................................................50
Fig. 46: Ink cartridge..............................................................................................................................50
Fig. 47: Insert ink cartridge.....................................................................................................................51
Fig. 48: Close lower flap cover...............................................................................................................51
Fig. 49: Insert battery.............................................................................................................................52
Fig. 50: Cover closed.............................................................................................................................52
Fig. 51: Put into docking station.............................................................................................................52
Fig. 52: Opening for device reset...........................................................................................................57
Fig. 53: Cover the contacts of the battery...............................................................................................57

Versions
Version
Date
Description
0.1
15/06/2018
Draft version by docu solutions
1.0
09/08/2018
Revised version
1.1
17/04/2019
Final version
1.2
Documentation created by:
docu solutions siegfried winterheller
Unterer Bründlweg 15, 8054 Graz, Austria
[e-mail]
[phone]
Copyright ©
This original documentation has copyright protection. All rights, in particular the right to reproduction and
dissemination as well as translation are reserved. No part of these instructions may be reproduced or
utilized in any form by any means, electronic or mechanical (including photocopying, microfilm, or any
other process) or be saved, processed, duplicated or distributed using any electronic system, without
written permission from COLOP Digital GmbH. Contraventions can entail prosecution under criminal law.
© 2019 COLOP Digital GmbH

e-mark marking device Chapter 1 Introduction
CODI Standard 1.0 Page 6of 61
Operating and Maintenance Manual
1 INTRODUCTION
With the COLOP e-mark marking device you have a product that is exemplary in terms of safety for users
and leading edge in terms of technology. In spite of this, the e-mark may be hazardous if used incorrectly
or not as intended. We refer to potential hazards in Section 2 ‘Safety’ and with safety notices throughout
the entire documentation.
Preface
This original documentation is intended to assure safety-aware work on and with the product. It contains
safety notices that must be followed! Everybody who works with the e-mark must have access to this
documentation and must observe the relevant specifications and instructions. The documentation must
always be complete and easily legible.
COLOP Digital GmbH is not liable for technical or printing-related defects in this documentation, nor will it
accept any liability for damage caused directly or indirectly by the delivery, performance or usage of this
documentation.
Identification
The product is clearly identified on the packaging.
CE mark in accordance with Directive 2014/35/EU (Low-Voltage Directive)
1.1 Legal details
COLOP Digital GmbH
Dr.-Arming-Straße 5
A-4600 Wels
Austria
Phone: [phone]
Fax: [phone]
E-Mail: emar[email protected].at
Website: https://emark.colop.com/

e-mark marking device Chapter 1 Introduction
CODI Standard 1.0 Page 7of 61
Operating and Maintenance Manual
1.2 Liability
The details in this documentation describe the properties of the product without assuring those properties.
No liability is accepted for damages that arise from:
unintended use of the product.
failure to follow the documentation.
improper work on and with the product.
operating the product while in a defective condition.
defective monitoring of parts of the product that are subject to wear.
improperly conducted repair work.
unauthorized modification of the product.
natural disasters, the action of foreign bodies and force majeure.
1.3 Intended use
The COLOP e-mark, hereafter referred to as e-mark, is a battery-operated mobile marking device. The
device can be operated by smartphone, tablet or stationary computer. It can make imprints directly on a
variety of absorbent surfaces including paper or cardboard. The e-mark is suitable for making individual
imprints and for occasional multiple use.
The multicolor ink cartridge (CMY) uses inkjet technology. Surface navigation and/or speed control is
managed by an optical sensor. The marking content is sent to the device directly from an application (App)
or computer software(SW). Transfer is via a WIFI connectionfrom a smartphone ortablet or USB interface
on a computer. Marking begins automatically if the e-mark is in print mode and the device is moved over
the marking background byhand. If rotation or height of the device above the surface exceeds amaximum
range, marking is interrupted. When returned to the normal range, printing restarts.
The e-mark must be returned to the docking station after each use. Several imprints can also be saved on
the device so that it can be used without the App or software (offline mode). The rechargeable battery
(supplied) is recharged using the power adapter (supplied). Only use original batteries and original
replacement ink cartridges.
After extended periods between uses, the ink cartridge must undergo a cleaning cycle. The e-mark should
be used at least once a month.

e-mark marking device Chapter 1 Introduction
CODI Standard 1.0 Page 8of 61
Operating and Maintenance Manual
Target groups and previous knowledge
Users of the e-mark are non-professionals, aware of the hazards associated with using the device via the
safety pictograms on the e-mark and instructions in the Quick Setup Guide and in this Operating and
Maintenance Manual. Users are able to rechargethe e-mark with the power adapter (supplied) and replace
ink cartridges. Users are not authorized to carry out repairs on the product.
Inspection and maintenance and/or repairs must only be carried out by qualified electricians.
The content and purpose of this documentation
Users can download this original Operating and Maintenance Manual at www.emark.colop.com for
information.
This documentation contains the relevant information for e-mark assembly, commissioning, operation,
maintenance and disposal. This documentation is intended to ensure hazard-free work with the e-mark.
Compliance with the instructions contained within this document enables hazard-free working and avoids
damaging the e-mark.
Limits of use
The limits of use for the e-mark are defined as follows:
The device is intended for use in enclosed, clean and dry areas (offices, warehouses, private
residences)
Horizontal place of use on level, firm ground
Ambient temperature: +15 °C to +35 °C
Humidity range 5 % to 100 % (storage 5 % to 80 %)
The e-mark is a marking device to stamp imprints sent via a software application
It can mark directly onto a variety of absorbent surfaces including standard paper, cardboard, fabric,
wood, cork, dry wall, high-gloss paper, photo paper and other surfaces with special coatings.
The e-mark is fitted with an LED light strip.
The rechargeable battery of the e-mark is recharged using the power plug.
1.4 Principle
This product incorporates state-of-the-art technology and complies with applicable health and safety
regulations. Nonetheless, the following hazards can arise as a result of incorrect transport, improper use,
or failure to observe the safety instructions contained in this Operating and Maintenance Manual or in the
event of misuse:
fatal or serious injury to users or third parties
damage to the product and other items of capital equipment
impairment to the efficient operation of the product

e-mark marking device Chapter 2 Safety
CODI Standard 1.0 Page 9of 61
Operating and Maintenance Manual
2 SAFETY
This documentation is structured in accordance with valid EU directives and contains safety notices. The
user of the e-mark is responsible for complying with safety-related information in this documentation.
This Section contains a general description of the warning and safety instructions, and important safety
notices.
2.1 Signal words used in safety notices
DANGER!
A safety notice with the signal word DANGER points to an immediately
threatening hazard to the life and limb of people!
This signal word denotesa hazard with a high level of risk which, if not avoided,
can result in death or serious injury.
WARNING!
A safety notice with the signal word WARNING denotes a dangerous
situation that could cause personal injury (of a serious nature) and may also
cause damage to items of capital equipment!
This signal word denotes a hazard with a moderate level of risk which, if not
avoided, can result in death or serious injury.
CAUTION!
A safety notice with the signal word CAUTION denotes a potentially
hazardous situation that can result in slight injuries or damage to items of
capital equipment!
This signal word denotes a hazard with a low level of risk which, if not avoided,
can result in minor or moderate injury.
NOTICE
A safety notice with the signal word NOTICE denotes a situation that could
result in damage to items of capital equipment!
This signal word denotes a hazard which, if not avoided, can result in damage
to items of capital equipment or damage to the device.

e-mark marking device Chapter 2 Safety
CODI Standard 1.0 Page 10 of 61
Operating and Maintenance Manual
2.2 Symbols used in safety notices
General warning symbol, this symbol warns of risks of injury. Follow all
measures designated with this warning symbol to prevent serious or fatal
injuries!
This safety notice draws attention to the possible hazards of electrical
voltage.
This safety notice draws attention to possible hazards of hot surfaces!
Reference to the obligation to read the Operating Manual!
Danger symbol for environmentally hazardous substances
Notice relating to additional information and/or to cross references!