ComCo Systems 921 Series Setup guide

1 ComCo Systems Inc. | 800.533.3794 | www.comcosystems.com500628 Rev. B
921
Series
December 8th, 2020
ComCo Systems, INC. A division of Communications Conveyor Company
P/N: 500628 Rev. B
This publication contains materials protected by copyright. No part of this publication may be reproduced in any form or used
as the basis for the sale or manufacture of apparatus without prior written consent by ComCo Systems.
©2013 ComCo Systems INC All rights reserved
Some of the materials and applications described in this publication may be protected under one or more of the following US
patents: DES272076, 4180354, 4971481, 4984939, 5584613, 6039510, or other Patents Pending.

ComCo Systems Inc. | 800.533.3794 | www.comcosystems.com 500628 Rev B2
921
Series
System Features pg. 3
Manual Teller Unit
Customer Unit
Blower
Operation
Manual Teller Unit pg. 4
Operations
Specification
Customer Unit pg. 8
Operations
Specification
Blower pg. 11
Operations
Specification
Carriers pg. 13
Operations
Specification
Theory of Operation pg. 14
Installation pg. 16
System Setup and Installation
Field Wiring Diagram
Maintenance and Cleaning pg. 25
Troubleshooting pg. 26
Replacement Parts pg. 27
Help Desk Information pg. 30
Return Materials Authorization Procedure
Contact Information
Contents

3 ComCo Systems Inc. | 800.533.3794 | www.comcosystems.com500628 Rev. B
921
Series
System Features
The Model 921 is an overhead pressure/vacuum system that utilizes 4x7 tubes and
carriers. The carrier travels from the teller unit to the customer unit under pressure and
returns under vacuum. The blower unit is located near the teller unit.
•The Model 921 is configured with three major subsystems:
1. Teller Unit (TU) P/N: 200430-1
2. Blower Unit P/N: 200281-3
3. Customer Unit (CU) P/N: 201280
Features
Teller Unit (TU)
TU-921-200430-1
Manual operated door unit,
which is suspended from the
ceiling, typically over
countertop.
Customer Unit (CU)
CU-921-201280
Open carrier access design
with optional 2-way video
unit.
Dual Pack UL
Blowers
200217-2(x2)
Features:
2 Power Cords
2 115Vac/15A
2 Blowers for pressure
2 Blowers for vacuum

5 ComCo Systems Inc. | 800.533.3794 | www.comcosystems.com500628 Rev. B
921
Series
Manual Operated Teller Unit (TU) (P/N: 200430-1)
The manual teller unit utilizes a manually operated door. The teller unit’s door MUST remain closed
during a send or recall cycle for the system to function properly. The teller unit door should only be
opened when a carrier is being inserted to send to the customer unit, or immediately after a carrier has
arrived from the customer unit. Opening the door will cancel operation. To resume operation close door
and press RECALL or SEND.
Please note the reference guide in Fig. 1.0.
**NOTE:
Door Close Light next to the manual door handle MUST be ON to function properly!
Operation

ComCo Systems Inc. | 800.533.3794 | www.comcosystems.com 500628 Rev B6
921
Series
Teller Unit (P/N: 200430-1)
Switch Operating instructions
ON/OFF The power switch cycles the complete system (Inside Unit,
Outside Unit & Blowers). Power ON: all lights will be present.
Power OFF: complete system power down. If installed it will
power down the Customer Video Module (CVM).
SEND Sends a carrier to the customer unit. The teller unit door must be
closed in order to send a carrier to the customer unit.
RECALL Recalls a carrier from the customer unit. The teller unit door must be
closed in order to recall a carrier from the customer unit.
Operation

7 ComCo Systems Inc. | 800.533.3794 | www.comcosystems.com500628 Rev. B
921
Series
Teller Unit (P/N: 200430-1)
Dimensional & Electrical Specifications
Item
Measurements
Value
Teller Unit
(TU-921-200430-1)
Nominal Voltage
Current (max)
24 VAC From Blower
1 Amp
OPEN SEND
RECALLCLOSE
System Controller
(P/N: 200155K)
See Appendix A
For System Settings
Specification

9 ComCo Systems Inc. | 800.533.3794 | www.comcosystems.com500628 Rev. B
921
Series
Customer Unit (P/N: 201280)
Machine & Switch Operating Instructions
SENDSends carrier to Teller Unit.
CALL Generates audible tone at the Pharmacy/Teller Center when depressed.
Bottom Switch Keypad (P/N: 201328)
Top Switch Keypad (P/N: 201327)
Operation

ComCo Systems Inc. | 800.533.3794 | www.comcosystems.com 500628 Rev B10
921
Series
Customer Unit (P/N: 201280)
Dimensional & Electrical Specifications
Item
Measurements
Value
Customer Video Module
(CVM-2000-200903-10)
Nominal Voltage
Current (max)
12 VDC
3.5 Amps
1520 Lane Station
(600651)
Nominal Voltage
Current (max)
12 VDC
1.5 Amps
Specification

ComCo Systems Inc. | 800.533.3794 | www.comcosystems.com 500628 Rev B12
921
Series
Dual Pack Blower Module (P/N: 200217-2(x2))
Line Voltage Installation
For Installation of this unit refer to construction site plans or cut sheet for locating the unit. If the blower
is installed in a closed canopy, the exhaust port must be vented to outside air to prevent overheating.
NOTE:
There must be (x2) 115VAC @ 20A dedicated circuits within 3.0 ft of the unit. All Line Power must be
done in compliance with the NEC (National Electrical Code) by authorized/qualified personnel.
2-115 VAC 0.5 A Resettable Fuse
2-115 VAC 1.5 A Resettable Fuse
Class 2
Field Wiring
SHOCK HAZARD
Disconnect AC Power before Servicing Unit
*AC Service Disconnect for Unit is
located at the Main Junction Breaker Box*
Use ¼” minimum hardware to
mount unit in place. For
mounting location see cut
sheets for job site.
4-115 VAC 10A
Resettable Fuse
WARNING: SHOCK HAZARD
Disconnect AC Power before Servicing Unit Only to be serviced by Qualified Personnel
*AC Service Disconnect for Unit is located at the Main Junction Breaker Box*
Installation

13 ComCo Systems Inc. | 800.533.3794 | www.comcosystems.com500628 Rev. B
921
Series
4x7 Carrier(P/N: 400215-8)
Carriers must be fully closed before they are inserted into either the teller unit or the customer unit.
Carriers that are not fully closed may fail to leave the sending unit, may become lodged within the
transmission tubing, or possibly lose their contents during transmission.
If coins are to be sent, it is recommended that they be rolled
and placed in a pouch or bag. Loads that can shift during
transmission may cause malfunction or damage to the
carrier or system.
Carriers are not to exceed a gross weight of 5lbs.
The contents of the carrier must be fully within the carrier
and not caught between edges. Multiple transmissions
should be used if a load is too large to fit within the single
carrier.
Specification

ComCo Systems Inc. | 800.533.3794 | www.comcosystems.com 500628 Rev B14
921
Series
Theory of Operation
Powering the System
The rocker switch in the center of the teller unit control panel controls power to the system. The adjacent
red LED indicates “power on.”
NOTE: The power switch does not switch off 120VAC service to any component. It is only used
to deactivate the system. Some components may remain energized and/or active when the system
is “off.”
Power ON
1. Technician/Teller switches power on
2. Power indicator illuminates
3. CVM Systems only: Camera and monitor in CVM are powered on
4. System is now in ready state
Power OFF
1. Teller switches power off
2. Power indicator extinguishes
3. CVM Systems only: Camera and monitor in CVM are powered off
4. System is now off
The power switch may be used to recover from unusual system conditions simply by switching it off and
on – this will reset the system.
Send cycle
1. Technician/Teller inserts carrier into teller unit
2. Teller closes teller unit door and presses SEND
3. Send cycle begins
4. Pressure blower activates
5. The valve in the Teller Unit Check Valve closes and the valve in the Teller Unit opens, sending air
pressure to Teller Unit
6. Carrier is propelled from Teller Unit into transmission tubing, towards Customer Unit
7. Carrier passes Deceleration Switch Tube over Customer Unit
8. Pressure blower deactivates
9. Carrier decelerates due to Solenoid engaging
10. Solenoid timer waits for Carrier to land.
11. Send cycle ends; System is now in ready state
Operation

15 ComCo Systems Inc. | 800.533.3794 | www.comcosystems.com500628 Rev. B
921
Series
Recall cycle
1. Customer inserts carrier into Customer unit
2. Customer presses SEND
3. Recall cycle begins
4. Vacuum blower activates
5. The valve in the Teller Unit Check Valve opens, sending vacuum to the Customer Unit
6. Carrier is pulled from Customer Unit into transmission tubing towards Teller Unit
7. Carrier passes Teller Check Valve
8. Carrier is decelerated by pressure ahead of carrier (valve in Teller Check Valve blocks pressure from
Teller Unit)
9. Carrier arrives at Teller Unit.
10. Cycle timer times out
11. Recall cycle ends – system is now in ready state
Operation
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