Comer RE418 User manual

Our new item RE418 with retro style and good quality, can works with any thermal
direct label including express waybill, logistics labels, commodity price tags, barco-
de and so on. Help save time and money on label cost. For the convenience of usi-
ng the printer, please read the following user guide carefully. Operate with a incorr-
ect way may damage to the printer.
There are video guide and drivers in the attached USB flash drive. Please view the
files in the u-disk to download the driver, or download the latest driver in our websi-
te: https://www.kcomer.com/. If you have any questions or technical failures during
the installation, please contact our technician at any time:
Email: [email protected]
Skype: [email protected]
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1.
Windows
2. Find the driver and prompt to install.
Please contect the printer to computer and ensure the printer on, download
the windows driver and run it.
For safety and file size considerations, the driver file is placed within zip file
in website. Please use unzip tool to unzip the driver（As the pic shows）
Note:
1.Please download the driver from website(https://kcomer.com) or u-disk.
2.The driver file is safe, please rest assured to install.
3.There are detailed guide and video for your reference, if you still have problems
or questions, please contact us for help, Email:[email protected]
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3. Installed successfully.
4. After installation, place direct thermal label, then start to print a test page
and set print paremeter.
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6. Click "print a test page" and the test page will show the detailed informa-
tion of the printer. Click "Printer Properties" to set print density, print spe-
ed and so on.
5. Find the installed printer(RE418). Click【Setting】-【Devices】-【Printer
and Scanners】for windows 10 (as the pic shows), or click 【Control Pa-
nel】-【Devices and Printers】for windows 7.
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2. Note: If there is a error “the pkg file can’t be opened because it is from u-
ndentified developer” when installing the MAC driver, please allow the m-
acOS to finish the installation：
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MAC
Please contect the printer to computer and ensure the printer on, downlo-
ad the windows driver from website or u-disk.
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3.
Go to the "Security & Privacy", to allow the driver open (As the picture
shows)
4. Continue to install the driver.
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2. Pls click the system preference.
1. Pls find the installed printer driver in the launchpad of your Mac.
Next how to find the RE418 printer in your Mac?
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3. Select【Setting&Scanners】
4. Add the RE 418 printer.
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3. If the pages display your printer information, the installation succeeds.
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5. Set the print size according to your needs.
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Note:
1. To ensure the optimal print quality, please use the original factory power adapter.
2. Please avoid to use the poor quality label which wear the printer and cause damage
to the printer.
3. Please clean the print head regularly to ensure the high-quality print effect.
4. When replacing the label specification ( including the label thickness, size and quali-
ty ) , please do “Automatic label identification”.
5. If the label quality is good and printer head has been cleaned, print effect still can't
meet the requirment, please adjust the print density, the range from 0 to 15 levels.
6. The printer has paper absorption function, please load label directly from the paper
inlet. If open the cover to place the label, the label should be over the paper outlet a lit-
tle ( length less than one label ) to avoid waste.

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The Comer thermal printer is covered by one-year warranty.
For any questions or suggestions,
please email to [email protected]
For any further information,
please visit our website:
https://comer-us.com