Comfort audio Programmer DT20 User manual

Comfort Digisystem
Programmer DT20
Instructions for use
English

Contents
1. Introduction...............................................................5
Your device..........................................................................5
SST™.............................................................................5
Overview.......................................................................6
Included accessories...................................................7
2. Getting started...........................................................9
Charge.................................................................................9
Start up..............................................................................11
Use the headphones.........................................................11
Attach a mini receiver.......................................................12
Navigate the menu............................................................13
Change the menu language..............................................14
3. Usage.......................................................................17
Use the step-by-step guide...............................................17
Manual settings.................................................................20
Select ear...................................................................21
R and R+M modes......................................................22
Configure auto sleep.................................................24
Configure on/off by push button................................24
Configure pairing by push button..............................24
Save the settings to a computer................................24
Scan a hearing instrument...............................................26
4. Advanced features...................................................29
Reset all settings..............................................................29
Set reception sensitivity....................................................29
Spectrum scanner.............................................................30
Use the spectrum scanner........................................30
3Programmer DT20

5. Product information.................................................33
Function indicator.............................................................33
Technical specifications....................................................33
6. Miscellaneous..........................................................35
Radio..................................................................................35
Channel planning.......................................................35
Radio range................................................................35
Battery maintenance.........................................................35
Troubleshooting................................................................36
Service and warranty..................................................39
Contact information.....................................................41
Product symbols..........................................................43
Programmer DT204

Introduction1.
Thank you for choosing Programmer DT20!
Programmer DT20 is part of Comfort Digisystem™ that uses
digital wireless technology to give you the best sound quality
available, together with secured transmission to prevent
eavesdropping.
To get the most out of your new product, please read these
instructions before using it for the first time. Take special notice
to the printed document Important Safety Instructions included
in the box.
Your device
Programmer DT20 is a programming tool for the mini receiver
Micro Receiver DT20 and allows a hearing care professional to
make individual settings for each client. It is possible to see and
read the settings that are made in each specific Micro Receiver
DT20. The settings can easily be exported to a computer. The
product also contains a convenient step-by-step guide that takes
you through the fitting procedure.
SST™
SecureStream Technology (SST) is Comfort Audio's proprietary
digital transmission technology. It lets you communicate securely
and latency free with other Comfort Digisystem devices.
5Programmer DT20

Overview
1
3
8
6
6
2
4
7
5
10
9
1. Power button
2. Pairing button
3. Function indicator
4. Menu controller
5. Charger input
6. Neckloop output
7. Aux input and output
8. Volume button
9. Display
10. Europlug socket
Programmer DT206

Display
1 2 3
1
2
3
4
5
1. Main menu
2. Step-by-step guide
3. Scanner
4. Volume bar
5. Battery status
Included accessories
Microfibre pouch
Power supply
7Programmer DT20

Headphones
USB-3.5mm cable
Programmer DT208

Getting started2.
This section will teach you how to perform the basic steps needed
to get started.
Charge
Charging can be done at any time. If you make it routine to charge
your product whenever you do not use it, it is always ready for
use when you need it.
1. Insert the supplied charger into the charger input.
Caution: Only use the charger supplied by Comfort Audio
AB. Using any other type of charger might damage your
device.
9Programmer DT20

2. Plug the charger into the wall socket.
The function indicator turns red to indicate charging.
!
Note: The unit might become warm during charging, this
is entirely normal. The unit is equipped with overcharging-
and temperature monitoring to protect the batteries.
The charging is done when the function indicator turns green.
Programmer DT2010

Start up
Press until the start up bar is fully lit.
Use the headphones
If you are going to use headphones or earphones, they need to
be connected to the unit.
11Programmer DT20

1. Attach the headphones to the aux output.
2. Adjust the volume by using till you find a suitable level.
!
Warning: Always start listening at a low volume. Too high
volume can seriously damage your hearing.
Attach a mini receiver
To read and change the settings of a mini receiver, it needs to
be attached to the programmer.
Programmer DT2012

Attach the mini receiver to the Europlug connection on the
back of the programmer.
!
Important: Make sure the mini receiver is oriented
properly. The large pin should fit in the large hole. Improper
insertion might damage the connections.
All settings will be read from the receiver.
Navigate the menu
You can use on the side of the unit to navigate your way
through the menu.
13Programmer DT20

1. Press to activate the menu.
2. Flick the controller up or down to select the desired menu
option.
3. Press to enter the selected sub menu or activate the
selected menu option.
4. When done, use the option to move to the previous menu.
Change the menu language
The default menu language is English. You can change language
from the menu
0000000
.
1. Select >
0000000
> .
Programmer DT2014

2. Select the language you want from the list of available
languages.
15Programmer DT20

Usage3.
The programmer can be used to configure Micro Receiver DT20
either through a guide mode, or manually from the main menu.
Use the step-by-step guide
The built-in step-by-step guide will take you through the steps
of a successful fitting of a Micro Receiver DT20, and give you
helpful information along the way.
When using the guide, always listen with headphones connected
to Programmer DT20 so that you can hear tone indications and
changes to the sound as you apply settings.
Tip: Remember to verify the compatibility of your hearing
instrument in our Comfort Digisystem Receiver Compatibility
Guide at http://www.comfortaudio.com/compatibility.
1. Start the guide by selecting
1 2 3
.
17Programmer DT20

2. Select the ear you are fitting the mini receiver to.
An animation shows you how to handle the hearing
instrument in preparation for the next step.
3. Scan the hearing instrument for emissions:
a) Press to bypass the animation.
b) Turn off any Comfort Digisystem transmitters to make
sure the radio environment is free from interfering
signals.
c) Perform the scan by moving the hearing instrument in
small circles close to the lower part of the programmer,
marked with a grey field.
The maximum emission power is displayed on the screen.
-95dB
d) Press to complete the scan.
Programmer DT2018

4. Proceed with the option that corresponds to your scanning
result.
ActionResult
Activate auto sleep if you would
like the mini receiver to enter
sleep mode when no signal is
present.
Select the channel you wish to
use from the list of
recommended channels.
www
Try to find another solution. It
might be necessary to use a
different receiver type. You can
also try to set up the mini
receiver manually as described
in Manual settings on page 20.
5. Configure the on/off feature of the push button.
6. Select the channel you wish to use on the microphone that
will be used together with the mini receiver.
If you selected a channel in step 4 on page 19 you will be
prompted to select that channel.
19Programmer DT20

7. Pair the mini receiver with the Comfort Digisystem
microphone:
a) Press the push button on the mini receiver for 2 seconds
until you hear the pairing sound.
b) Send the pairing information from the microphone by
pressing its pairing button twice in rapid succession.
If the pairing is successful, will appear in the display
of Programmer DT20.
8. Set the gain of the R program:
a) Fit the mini receiver to the hearing instrument and let
the client judge the volume while you speak into the
paired microphone.
b) If necessary, place the mini receiver in the programmer
and increase or decrease the gain.
The fitting is now complete and you will be presented a
chequered flag.
Manual settings
Apart from the step-by-step guide, all settings can be configured
manually from the main menu . From this menu you can also
access advanced options not accessible from the guide.
Programmer DT2020