Comfort365 WH11 User guide

R C W/B O Y G W2/E Y2
SLP SLP
SENSORS TSTAT
HVAC
ODT ODT
GND +5V SA SB
LIVING SLEEP
SPACE SPACE
DMPR DMPR
Description
Compatible Equipment, WH11
Power
Power Indicator
Damper Actuators
Wired Temperature Sensor
Wireless Temperature Sensor
The Wiring Hub is installed at the equipment. It is connected to
the C365C42 or C365C42WF thermostat using the existing or
new 4-wire thermostat cable that normally connects the
thermostat to the equipment. The equipment is wired directly to
the Wiring Hub. The upstairs sensor can be either a wired or
wireless sensor. Wireless sensors use the ELR1 Radio Module
that plugs into the Wiring Hub. An outdoor temperature sensor
can also be used to control fossil fuel heating in a dual fuel heat
pump (WH32 only).
Gas/Electric equipment with 1 heat/ 1 Cool.
Powered by 24VAC from the equipment R and C terminals
LED indicator.
Uses A80MJ Plug&Play damper Actuators. Up to 6 dampers
can be daisy chained to define the Upstairs Sleeping or
Downstairs Living area.
One or two wired sensors can be used in the upstairs sleeping
space. For single sensor installations use TS510W sensor. For
two-sensor installations, use two TS520W sensors.
One or two battery powered, wireless sensors can be used. The
ELR1 Radio Module must be installed in the Wiring Hub when
wireless sensors are used. Use the TS5WL sensor for 1 or 2-
sensor installations.
Installer Manual
Wiring Hub, Model WH11 and WH32
365
Comfort
Ver 2.40 Sep 2018
Screw attaches cover to base.
Cover.
Optional eLink Radio Module plugs into connectors.
24VAC Power Indicator.
Terminals for wiring
to HVAC equipment.
Terminals for Upstairs Remote
wired temperature sensor.
Terminals for optional outdoor
temperature sensor.
Terminals for wiring to
Comfort365 Thermostat.
Connector for Downstairs Living Space
Plug&Play Modulating Damper.
Connector for Upstairs Sleeping Space
Plug&Play Modulating Damper.
Compatible Equipment, WH32
Gas/Electric equipment, conventional and dual fuel heat pump
equipment with 3 heat/ 2 Cool.

CAUTIONS
Use cautions when mounting components to surfaces
that may have concealed wiring beneath the surface.
!
INSTALLATION
Before installing the Comfort365 system, turn off
all power to your HVAC system.
Read and follow all instructions carefully.
Follow all local electrical codes during installation. All
wiring must conform to local and national electrical
codes.
i
ATTENTION INSTALLER
Nighttime Airflow Control is defaulted to ON. If
bedrooms are located downstairs, consider turning this
option Off using the User Options if bedrooms are not
on the same trunk.
Airflow Control is defaulted to On and controlled by
Options 50 thru 53.
Install and wire components to the wiring hub.
Airflow Control Off Option 50 turns off Airflow Control
and the thermostat operates as a typical thermostat.
The thermostat controls the system, dampers fully open,
nighttime airflow control is disabled and airflow is no
longer displayed on the thermostat.
User Airflow Control (Manual Airflow Control) can be
enabled in the User Options. Go to Menu Option #2
and turn off automatic airflow control.
Read entire manual before installing products.
When servicing Comfort365 system or accessing
products, turn off all power to these items.
Place the thermostat on the subbase. Do not install
batteries. (See C365C42 or C365C42WF manual).
Turn power to the HVAC equipment On.
Check for Start Up Messages/Errors.
Set equipment options 1-6 if different than factory
default settings. (see C365C42 or C365C42WF
manual).
1)
3)
If wireless sensors are used, install the ELR1 plug in
radio module in the wiring hub and set the sensor
number and home number as necessary.
2)
4)
5)
6)
Test the installation by initiating a heating call, cooling
call and fan call.
7)
Install batteries and set the time and day (see
C365C42 or C365C42WF manual).
8)
i
Homes with plaster walls with steel lathe may
experience wireless communication interference
when using wireless sensors. Wired sensors are
recommended under those conditions.
INSTALLER
Refer to C365C42 or C365C42WF manuals for accessing:

ATTACH THE WH11 or WH32 TO THE WALL
Attach the WH11 or WH32 at the equipment to a wooden
surface as shown using the screws and wall anchors supplied.
Install an R80CJ damper in the duct supplying air to the upstairs
bedroom area and plug one end of the cable into the connector
marked IN on the Actuator and the other end into the connector
marked SLEEPING DAMPER on the Wiring Hub. Install a second
R80CJ damper in the duct supplying air to the downstairs living
area and plug one end of the cable into the connector on the
Actuator marked IN and the other end into the connector on the
Wiring Hub marked LIVING DAMPER. Each damper uses 2.4VA
of power.
When two or more dampers are required to define the upstairs or
downstairs areas, the second damper may be plugged into the
connector marked OUT on the first damper. LEDS on the damper
actuator indicate when the damper is fully open (green) or fully
closed (red).
INSTALL UPSTAIRS & DOWNSTAIRS DAMPERS
Ensure that damper installation does not cause
obstruction to the damper blade.
WIRING INSTRUCTIONS
Wiring Thermostat to WH11 or WH32 Wiring Hub
Use 5-conductor(1 spare), 18 or 20 gage, thermostat cable to
wire the WH11 or WH32 Wiring Hub to a C365C42 or
C365C42WF Communicating Thermostat.
C365
Terminal
5V
GND
SA
SB
Wire Color
Red
White
Blue
Yellow
Wiring Hub
Terminal
5V
GND
SA
SB
Function
24VAC Power
Common
Signal A
Signal B
!
Green LED
Red LED
4-5/16 inches
+5V
GND
SB
WIRING HUB
SA
Thermostat Model C365C42 or C365C42WF
Existing thermostat cable
in replacement installations.
Wiring Diagram
C365C42
Wiring Hub Model WH11 or WH32
Warning - Only use plug and play cable provided
with the A80MJ actuator. Additional cables can be
ordered through eControls, Model #PIC25 (25 ft.).
!
R C W/B O Y G W2/E Y2
SLP SLP
SENSORS TSTAT
HVAC
ODT ODT
GND +5V SA SB
LIVING SLEEP
SPACE SPACE
DMPR DMPR
INSTALLER
Warning!
!
Turn the power to the HVAC equipment off before wiring.

Wiring WH11 to Gas/Electric, 1H/1C
Use 5-conductor, 18 or 20 gage, thermostat cable to wire the
WH11 Wiring Hub to the equipment.
WH11
Terminal
R
C
W/B
Y
G
Wire Color
Red
Blue
White
Yellow
Green
Equipment
Terminal
R, Rc, Rh
C
W, W1
Y, Y1
G
Function
24VAC Power
Common
Stg1 Heating
Fan
Stg1 Cooling
Use 2-conductor, 18 or 20 gage, thermostat cable to wire from
the WH11/WH32 Wiring Hub to the remote temperature sensor.
Thermistor
Thermistor
FunctionSensor
Terminal
SNR
SNR
Wire Color
White
Red
WH11/32
Terminal
SLP-SNR
SLP-SNR
Single
Temperature Sensor
Dual
Temperature Sensors
Place wire between brass washer
and the printed circuit board and
hand tighten screw.
The TS5 can be installed in a
single gang box or directly to the
wall using the hardware provided.
HAND
TIGHTEN
Printed circuit board
Brass washer
Model TS510W
Remote
Temperature
Sensor
Model TS520W
Remote
Temperature
Sensor
Model TS520W
Remote
Temperature
Sensor
Wiring Hub
WH11 or WH32
Wiring Hub
WH11 or WH32
SLP-SNR SLP-SNR SLP-SNR SLP-SNR
Wiring WH32 to Gas/Electric, 2H/2C
Wiring WH32 to Heat Pump, 3H/2C
Use 7-conductor, 18 or 20 gage, thermostat cable.
Use 7-conductor, 18 or 20 gage, thermostat cable.
WH32
Terminal
WH32
Terminal
R
R
C
C
W/B
W/B
O
Y
Y
G
G
W2/E
W2/E
Y2
Y2
Wire Color
Wire Color
Red
Red
Blue
Blue
White
Not Used
White
Yellow
Yellow
Green
Green
Brown
Brown
Orange
Orange
Equipment
Terminal
Equipment
Terminal
R, Rc, Rh
R, Rc, Rh
C
C
W, W1
Not Used
O
Y, Y1
Y, Y1
G
G
W2
E/W2
Y2
Y2
Function
Function
24VAC Power
24VAC Power
Common
Common
Stg1 Heating
Not Used
Reversing Valve
Fan
Fan
Stg2 Heating
Aux Heating
Stg2 Cooling
Stg2 Compressor
Stg1 Cooling
Stg1 Compressor
INSTALLER
Wiring Sleeping Area Temperature Sensors

The outdoor temperature sensor should be placed in a shaded
location and protected from rain or snow such as under the eves of
a home. Select a location and drill a 5/16-inch diameter hole to
pass the sensor wires through.
Use 2-conductor, 18 or 20 gage, thermostat cable to wire from
the WH32 Wiring Hub to the outdoor temperature sensor.
Thermistor
Thermistor
FunctionSensor
Terminal
SNR
SNR
Wire Color
White
Red
WH32
Terminal
OD-SNR
OD_SNR
Model TS3
Outdoor
Temperature
Sensor
Wiring Hub
WH32
OD-SNR OD-SNR
elink Radio Module.
Wiring Hub.
Installing the eLink Radio Module
The ELR1 eLink Radio Module plugs into the two 6-pin terminal
strips on the WH11 or WH32 wiring hub.
Before installing the wireless remote temperature sensor, the
ELR1 Radio Module needs to be installed in the Wiring Hub.
The TS5WL is wireless and powered by two AA
batteries. Two remote temperature sensors can
be used and the temperatures are averaged. For
a single sensor installation, install the sensor on
an interior wall about 4-feet above the floor and
in a location that best senses the upstairs
sleeping space temperature.
For a dual sensor installation, install the sensors
in locations that will best sense the average
upstairs sleeping space temperature. Mount the
TS5WL subbase using the screws provided.
Install two AA batteries as shown.
INSTALLER
The TS3 outdoor temperature sensor is required for dual fuel
heat pumps. The wiring hub automatically switches to fossil fuel
heating when the outdoor temperature drops below the OBP
Outdoor Balance Point temperature. The temperature limit can
be changed using Installer Option03.
Sensor and
Cover
Wire Nuts
Wall
Gasket
Mounting Plate
Mounting Screws
Screw attaches Cover to Mounting Plate.
USING WIRELESS SENSORSOUTDOOR TEMPERATURE SENSOR
Wiring the Outdoor Temperature Sensor
Installing Remote Wireless Sensors
Do not turn power on until AFTER the wireless sensors have
been installed and the sensor numbers set, as shown in the
following steps. The Wiring Hub will automatically detect the
electronic receiver and the sensors being used when powered
up.
Warning!
!

Comfort365 Thermostat
Remote Wireless Temperature Sensors
When two or more wireless Comfort365 installations are within
300-feet of each other, the C365 thermostat and remote wireless
temperature sensors must be set to different Home numbers so
they do not interfere with one another.
Use Installer Option 54 in the thermostat installer manual to set
a new Home number in the thermostat.
Remove one of the batteries to remove power to the sensor.
While pressing the push button switch on the sensor, re-install
the battery. The LED will blink red once, then two rapid blinks,
then three rapid blinks and so on. Release the switch after the
number of blinks corresponding to the Home number to be set.
Changing the Home number does not affect the assignment as
the #1 or #2 sensor.
The TS5WL is factory set as #0 wireless temperature sensor and
needs to be set to #1. If two temperature sensors are used, set
the address number on the second sensor to #2. The sensor
location needs to be documented for future reference. Use the
removable labels included with the thermostat to identify the
sensors as #1 or #2. Place the labels on the front of the
thermostat over the battery cover.
Push Button
Switch
LED Indicator
Press the push button and the LED will blink once, then twice
and repeat this pattern. To set the sensor as the #1 sensor,
release the push button switch after one blink or after two blinks
to set it as #2 sensor. After releasing the push button, the LED
will blink yellow once to indicate successful communication or
blink red indicating that communication was not successful.
1 Blink = #1 Sensor
2 Blinks = #2 Sensor
After setting the sensor number, power can now be applied
to the Wiring Hub. The Wiring Hub will automatically detect
the Radio and the sensors being used when powered up.
!
INSTALLER
Setting Wireless Sensors as #1 or #2
Selecting a Different Home Number
The following pages include wiring diagrams and
options for different types of installations:
Wiring Diagram - Installation using wired temperature
sensors - Ideal for RNC.
Wiring Diagram - Installation using wireless temperature
sensors - Ideal for Replacement.
WIRING DIAGRAMS

Modulating
Plug&Play Damper
Sleeping Space Airflow
Modulating
Plug&Play Damper
Living Space Airflow
Optional Second
Wired Temperature
Sensor
Wired Temperature
Sensor
Optional Outdoor
Temperature Sensor
HVAC Equipment
Comfort365Thermostat
WH11 or WH32 Wiring Hub
C365C42 or C365C42WF
Installed at equipment.
Existing thermostat Wires
25-foot Plug&Play Cables
Supplied with Dampers.
Sensor installed
in Bedroom Hallway.
See Note 1.
Required when using
dual fuel heat pumps.
Sensor installed
in Master Bedroom.
See Note 2.
See Note 1.
See Note 2.
Use TS510W sensor for single sensor installations.
Use two TS520W sensors for dual sensor installations.
Number of wires used in cable.
4
4
2
22
IN
OUT
IN
OUT
P&P
P&P
GND
R
ODT ODT
R
GND
+5V
C
ODT ODT
C
+5V
SA
W/B W/B
SA
SB
0 0
Y Y
G G
W2/E W2/E
Y2 Y2
SB
Model TS3
Temperature Sensor
10K @ 77F
Made in USA
Wiring Diagram, Installation Using Wired Temperature Sensors
INSTALLER
Living
Tu
Day
Sleeping
Living
Airflow %
COOL
Schedule
AUTO
FANMENU MODE
Cool
Set To
SYSTEM
AM
365
Comfort

Modulating
Plug&Play Damper
Sleeping Space Airflow
Modulating
Plug&Play Damper
Living Space Airflow
Optional Second
Battery Powered
Wireless Temperature
Sensor
Battery Powered
Wireless Temperature
Sensor
Optional Outdoor
Temperature Sensor
HVAC Equipment
Comfort365 Thermostat
WH11 or WH32 Wiring Hub
C365C42 or C365C42WF
Installed at equipment.
Installed in
Wiring Hub
Existing thermostat Wires
25-foot Plug&Play Cables
Supplied with Dampers.
TS5WL Sensor installed
in Bedroom Hallway.
Required when using
dual fuel heat pumps.
TS5WL Sensor installed
in Master Bedroom
eLink ELR1 Plugin
Radio Module
4
2
IN
OUT
IN
OUT
P&P
P&P
GND
R
ODT
R
GND
+5V
C
ODT
C
+5V
SA
W/B W/B
SA
SB
0 0
Y Y
G G
W2/E W2/E
Y2 Y2
SB
Model TS3
Temperature Sensor
10K @ 77F
Made in USA
Wiring Diagram, Installation Using Battery Powered, Wireless Temperature Sensors
Number of wires used in cable.
4
INSTALLER
Warranty
This thermostat is warranted to be free of defects due to workmanship
or materials under normal use and service for a period of 5 years from
date of installation and not longer than 6 years from manufacturing
date code.
eControls, Inc. 26072 Merit Circle #110 / Laguna Hills, CA 92653
949-916-0945 Fax [phone] www.eControlsUSA.com
eControlseControls
Living
Tu
Day
Sleeping
Living
Airflow %
COOL
Schedule
AUTO
FANMENU MODE
Cool
Set To
SYSTEM
AM
365
Comfort