comfortel M-530 Setup guide

V01 08/2019
COMfortel M-530
DECT Handset
Advanced Information

2COMfortel M-530 - Advanced Information V01 08/2019
Contents
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Illustration in the Advanced Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Getting to know your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Network services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Local handset directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Online directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Sound profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Spot LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Protection against unwanted calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Adjusting the telephone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Service (Customer Care) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

COMfortel M-530 - Advanced Information V01 08/2019 3
Safety precautions
Read the safety precautions and the user guide before use.
The device cannot be used in the event of a power failure. In case of a power failure it is also not
possible to make emergency calls.
Emergency numbers cannot be dialled if the keypad/display lock is activated!
The handset must not be operated if the battery cover is open.
Do not use the devices in environments with a potential explosion hazard (e.g. paint shops).
The base and charger are not splashproof. For this reason do not install them in a damp environ-
ment such as bathrooms or shower rooms.
Use only the power adapter indicated on the device.
Whilst charging, the power socket must be easily accessible.
Use only the cable supplied for LAN connection and connect it to the intended ports only.
Remove faulty devices from use or have them repaired by our Service team, as these could inter-
fere with other wireless services.
Do not use the device if the display is cracked or broken. Broken glass or plastic can cause injury
to hands and face. Send the device to our Service department to be repaired.
Keep small cells and batteries, which can be swallowed, out of the reach of children.
Swallowing a battery can lead to burns, perforation of soft tissue and death. Severe burns can
occur within 2 hours of swallowing.
In the case of a swallowed cell or battery, seek medical care immediately.
Using your telephone may affect nearby medical equipment. Be aware of the technical conditions
in your particular environment, e.g. doctor's surgery. If you use a medical device (e.g. a pace-
maker), please contact the device manufacturer. They will be able to advise you regarding the
susceptibility of the device to external sources of high frequency energy.

4COMfortel M-530 - Advanced Information V01 08/2019
Illustration in the Advanced Information
Warnings, which if not heeded, can result in injury to persons or damage to devices.
Important information regarding function and appropriate handling or functions
that could generate costs.
Prerequisite for being able to carry out the following action.
Additional helpful information.

COMfortel M-530 - Advanced Information V01 08/2019 5
Getting to know your phone
Switching the handset on/off
Locking/unlocking the keypad
The keypad lock prevents any accidental use of the telephone. If the handset is locked with a PIN
(p. 40), you need this to unlock.
Keypad lock activated: the following symbol appears
Keys
Procedures
Example: Switching Auto answer on/off
Switch on: ¤Press and hold the End call key on the handset when switched off
Switch off: ¤When the telephone is in idle status, press and hold the End call key
Switch on: ¤Press and hold
Switch off: ¤Press and hold . . . use to enter the handset PIN (if other than
0000)
If a call is indicated on the handset, the keypad automatically unlocks and you can
accept the call. It then locks again when the call is finished.
It is not possible to call emergency numbers either when keypad lock is activated.
Talk key Handsfree key
End call key to Number / letter keys
/ Control key rim / centre Message key
Recall key Star key
Hash key Profile key
OK,Back,Select, Change, Save, . . . Display keys
¤. . . use to select Settings OK Telephony OK Auto Answer
Change ( =on)

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Control key
In the description below, the side of the control key (up, down, right, left) that you have to press
in the different operating situations is marked in black, e.g. for "press right on the control
key" or for "press the centre of the control key".
In idle status
In submenus, selection and entry fields
During a conversation
Step Follow this procedure
¤When in idle status press the centre of the control key.
The main menu opens.
¤
¤OK
Navigate to the icon using the control key .
Select OK to confirm. The submenu Settings opens.
¤Telephony
¤OK
Select the Telephony entry using the control key .
Select OK to confirm. The submenu Telephony opens.
¤Auto Answer The function to switch Auto answer on/off appears as the first menu
item.
¤Change Select Change to activate or deactivate.
Function is activated /deactivated .
The control key enables you to navigate the menus and input fields, and also to
call up certain functions depending on the situation.
Open the directory Press and hold
Open the list of available online directories
(if available and configured)
Press briefly
Open the main menu or
Open company directory (if available and configured)
or: Open the list of handsets
Confirm a function
Open the directory
Mute the microphone
Adjust the loudspeaker volume for receiver and handsfree mode
These instructions demonstrate opening the main menu by pressing the right of the
control key and confirming the functions by pressing the appropriate display key.
However, if you prefer, you can also press the middle of the control key.

COMfortel M-530 - Advanced Information V01 08/2019 7
Volume keys
Display keys
The functions of the display keys change depending on the operating situation.
Example
Some of the important display keys are:
Overview of icons on the display keys p. 11.
The display keys have a function preset by default in idle status, but the keys can be re-assigned
( p. 39).
Menu guidance
The functions of your telephone are displayed on a menu that consists of several levels. Menu
overview p. 9.
Selecting/confirming functions
/ Press these keys on the right-hand side of the handset to set the volume for the
earpiece, ringtone, handsfree mode, alarm clock, appointments and the
headset depending on the situation.
Options Open a menu for further functions.
OK Confirm selection.
Back Skip back one menu level or cancel operation.
Save Save entry.
Confirm selection using OK or press the middle of the control key .
One menu level back using Back
Change to idle display using Press and hold
Switch function on/off using Change on / off
Activate/deactivate option using Select activated / not activated
Back Save
Current display key functions
Display keys

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Main menu
In idle status: Press the left of the control key . . . use the
control key to select a submenu OK
The main menu functions are shown in the display as icons. The
icon for the selected function is highlighted and the name of
the associated function appears in the display header.
Submenus
The functions in the submenus are displayed as lists.
To access a function:
¤. . . use the control key to select a function OK
Returning to the previous menu level:
¤Press the display key Back
¤or
¤Press the End call key
Message lists
Notifications about missed calls, messages on the network mailbox and missed alarms are saved
in the messages list.
As soon as a new message arrives, an advisory tone will sound.
The Message key also flashes (if activated p. 9). Icons for
message types and the number of new messages are shown on
the idle display.
New messages available:
•On the answer machine (depending on the base)/net-
work mailbox
•In the missed calls list
•In the missed alarms list
The main menu functions are partially base-specific.
The main menu may look different on your handset.
The example shows the menu of a handset from a
COMfortel WS500S/COMfortel WS-500M.
If a key is not pressed, after 2 minutes the display will
automatically change to idle status.
The icon for the network mailbox is always displayed,
provided the number is saved in the telephone. The
other lists are only displayed if they contain messages.
Settings
Back OK
Example
Settings
Date/Time
Audio Settings
Display
Language
Registration
‚
Back OK
Example
07:15
INT 1 14 Oct
02 10 08
Calls Calendar
Example
07:15
INT 1 14 Oct
02 10 08
Calls Spot LED

COMfortel M-530 - Advanced Information V01 08/2019 9
Open the message list by pressing the Message key . You can access the following message
lists:
•Answer Mach.: Answer machine list (depending on the base)
•Mailbox: Network mailbox (if your network provider supports this function and the number
of the network mailbox has been stored.)
•Missed Calls: Missed call list ( p. 26)
•Missed Alarms: Missed appointments list
Opening the list: Select required list. OK
Exception: If you select the network mailbox, the number of the network mailbox will be
selected. Lists are not opened on the display.
Activating/deactivating Message key flashing
Receipt of new messages is displayed by a flashing Message key on the handset. This type of
alert can be activated/deactivated for each message type.
This setting is entered on the base for each registered handset.
Menu overview
Open the main menu: when handset is in idle status press
Messaging
Not available
Call Lists p. 26
All calls
Outgoing calls
Accepted calls
Missed calls
Answer Machine
Play Messages p. 27
Select Services
Next Call Anonym. p. 17
Call Divert p. 19
Call Waiting p. 18
Do Not Disturb
Ringback Off p. 18

10 COMfortel M-530 - Advanced Information V01 08/2019
Additional Features
Info Centre Not available
Spot LED
Calendar
Timer
Alarm Clock
Room Monitor Not available
One Touch Call p. 14
Missed Alarms
Settings
Date/Time p. 33
Audio Settings Handset Volume p. 35
Acoustic Profiles Earpiece Profiles p. 35
Handsfree Profiles p. 35
Advisory Tones p. 37
Silent Alert p. 36
Ringtones (Handset) Volume p. 36
Melodies p. 36
Time Control p. 32
Anon. Calls Silent p. 32
Silent Charging p. 32
Display Screensaver p. 33
Colour Schemes p. 34
Backlight p. 34
Auto Keypadlock p. 34
Language p. 33
Registration Register Handset p. 39
Select Base p. 40
Telephony Auto Answer p. 14
Easy Acceptance
LED Call Signal
Area Codes p. 37
System Handset Reset p. 40
Handset PIN p. 40

COMfortel M-530 - Advanced Information V01 08/2019 11
Display icons
Icons in the status bar
The following icons are displayed in the status bar depending on the settings and the operating
status of your telephone:
Display key icons
Display icons for signalling of
Handset Update
Icon Meaning
Signal strength
1% -100%
Red: no connection to the
base station
Profile Silent activated (ringtone
switched off)
"Beep" ringtone activated
Keypad lock activated
Battery charge status:
White: between 11% and 100%
charged
Red: less than 11% charged
Flashes red: battery almost empty
(approx. 5 minutes of talktime left)
Battery is charging
(current charge status):
0% - 100%
Icon Meaning
Icon Meaning
Last number redial
Delete text
Open the directory
Copy number to the directory
Icon Meaning
Icon Meaning
External call
Internal call
Establishing a connection
(outgoing call)
Connection established
No connection established/
connection terminated
Reminder for appointment
Reminder for anniversary
Alarm call
Icon Meaning

12 COMfortel M-530 - Advanced Information V01 08/2019
Other display icons
Icon Meaning
Alarm clock is activated, display with
alarm time
Action complete (green)
Action failed (red)
Information
(Security) prompt
Please wait ...
Icon Meaning

COMfortel M-530 - Advanced Information V01 08/2019 13
Making calls
Making calls
¤. . . use to enter a number briefly press the Talk key
or
¤Press and hold the Talk key . . . use to enter a number . . . the number is dialled
approximately 3.5 seconds after the last digit is entered
Further information user guide of the base station
Dialling from the directory
¤. . . use to open the handset’s local directory
or
¤. . . use to open the company directory (if available)
¤. . . use to select an entry press the Talk key . . . the number is dialled
If multiple numbers are entered:
¤. . . use to select an entry press the Talk key . . . the number is dialled
Dialling from the redial list
The redial list contains the 20 numbers last dialled with the handset.
¤Briefly press the Talk key . . . the redial list is opened . . . use to select an entry
press the Talk key
If a name is displayed:
¤View . . . the number is displayed . . . use to browse numbers if necessary when the
desired number is reached press the Talk key
Managing entries in the redial list:
¤Briefly press the Talk key . . . the redial list is opened . . . use to select an entry
Options . . . possible options:
Copy an entry to the directory: Copy to Directory OK
Copy an entry to the display: Display number OK . . . use to edit or add numbers if
necessary . . . use to save as a new entry in the directory
Delete the selected entry: Delete entry OK
Delete all entries: Delete all OK
When the display backlight is off the display backlight is activated the first time that
any key is pressed. Digit keys that are pressed appear in the display for dialling, other
keys have no further function.
For fast access (quick dial): Assign a number from the directory to the number or dis-
play keys ( p. 38)

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Set automatic redial: Automatic Redial . . . the dialled number is automatically dialled
at fixed intervals (at least every 20 secs). The handsfree key flashes, "open listening" is acti-
vated.
The participant answers: Press the Talk key . . . the function is terminated
The participant does not answer: The call is interrupted after around 30 secs. The function is
terminated after pressing any key or after ten unsuccessful attempts.
Dialling from the call list
The call lists ( p. 26) contain the most recent accepted, outgoing and missed calls.
¤ . . . select Call Lists OK . . . use to
select list OK . . . use to select entry press the Talk
key
One touch call
A predefined number is dialled by pressing any key.
Activate one touch call mode:
¤ . . . select Additional Features OK . . . use to select One Touch Call
OK On / Off Call to . . . use to enter a number Save . . . the active one
touch mode is shown in the idle display
¤Make a one touch call: Press any key . . . the saved number is dialled
¤Cancel dialling: Press the End call key
¤End one touch call: Press and hold the key
or
Press the display key OFF
Incoming calls
An incoming call is indicated by ringing, by a display on the screen and by the flashing Talk
key .
Accept a call:
¤Press .
¤If Auto Answer is switched on ( p. 35), remove the handset from the charging cradle.
The call list can be displayed directly by pressing the
display key Calls if the relevant function has been
assigned to the display key ( p. 39).
The Missed calls list can also be opened by pressing
the Message key .
Example
All calls
James Foster
Today, 18:30
01912233445566
11/06/2019, 18:30
0168123477945
10/06/2019, 19:13
View Options

COMfortel M-530 - Advanced Information V01 08/2019 15
¤Switch off ringtone: Silence . . . the call can be accepted for as long as it is shown on the
display
Reject a call: Press the End call key
Activate/deactivate Simple Auto Answer
In addition to using the Answer call key , you can also answer a call using the keys ...
, and .
¤ OK Telephony OK Easy Acceptance
Change ( =activated)
Please note: Changes are only saved permanently in Profile Personal ( p. 28).
Information about the caller
The caller's phone number is displayed. If the caller's number is saved in the directory, the name
is displayed.
Accepting/rejecting call waiting
If you get an external call while conducting an internal call, you will hear the call waiting tone. If
the number is transferred, you will see it or the name of the caller on the display.
¤Rejecting a call: Press the display key Reject.
¤Accepting a call: Press the display key Accept. You are now speaking to the new caller.
The previous call is placed on hold.
¤Ending the current call and returning to the call on hold: Options End active call
OK.
During a conversation
Handsfree mode
Activate/Deactivate handsfree mode during a call and when establishing a connection:
¤Press .
Place the handset in the charging cradle during a call:
¤Press and hold . . . place the handset in the charging cradle . . . hold for further
2 seconds
Internal consultation/internal transfer
You receive a call from an external participant and would like to transfer the call to an internal
participant or wish to consult him/her.
Holding a consultation call: You are speaking to the internal participant and are returning to
your external call: Options End active call OK
Transferring an external call: You have two options to transfer the call:
The caller’s number will be transferred ( p. 17).

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¤Wait until the participant called answers, then hang up:
Press the End call key .
or
¤Hang up before the participant calls: Press the End call key .
If the participant called does not answer of does not transfer the call, end the consultation with
End.
Adjusting the loudspeaker volume
Accessing the settings during a call for the mode currently in use (handsfree, earpiece, headset):
¤ Press side keys /
¤or
¤press . . . use to adjust the volume Save
Switching the microphone on/off (muting)
If you turn the microphone off during a call, your caller can no longer hear you.
¤Press to switch the microphone on/off.
Setting the microphone sensitivity
During a call: There are four settings for the microphone sensitivity. With these settings you get
better acoustics in noisy or echoing environments.
¤Press and hold the key . . . set the microphone sensitivity with Save . . . the
change is immediately effective and also applies to subsequent calls
The setting is automatically saved after around 3 seconds, even if Save is not pressed.
If you do not save the setting, it only applies for the current call.

COMfortel M-530 - Advanced Information V01 08/2019 17
Network services
Network services fall into two distinct groups:
•Network services that are activated when in idle status for the following call or all subsequent
calls (for example, "calling anonymously"). These are activated/deactivated via the
Select Services menu.
•Network services that are activated during an external call, (for example,"consultation call",
"swapping between two callers"). These are made available during an external call either as
an option or by using a display key (e.g. Ext. Call).
You will find a description of the features on your network provider's website or at one of their
store branches.
If you require assistance, please contact your network provider.
Calling Line Identification
During a call, the caller's number is transferred (CLI = Calling Line Identification) and may be
displayed on the recipient's display (CLIP = CLI presentation). If the caller's number is withheld,
it will not be displayed to the recipient. The call is made anonymously (CLIR = CLI Restriction).
Caller display for incoming calls
Calling Line Identification
The caller's phone number is displayed. If the caller's number is saved in the directory, the name
is displayed.
No Calling Line Identification
Instead of name and number, the following is displayed:
•External: No number has been transferred.
•Withheld: Caller has withheld Calling Line Identification.
•Unavailable: Caller has not authorised Calling Line Identification.
Calling Line Identification for outgoing calls
Deactivating Calling Line Identification for the next call
¤. . . use to select Select Services OK Next Call Anonym. OK . . .
use to enter the number Dial . . . the connection is established without Calling Line
Identification
If your telephone is connected to a PBX, network services may also be available from
the PBX. Information is available from your PBX operator, where applicable.
To activate/deactivate the features, a code is sent to the telephone network.
¤After a confirmation tone from the telephone network, press .
It is not possible to reprogram the network services.

18 COMfortel M-530 - Advanced Information V01 08/2019
Transferring the name from the online directory
It is also possible to display the name of the caller as stored in the online directory instead of the
number.
Call waiting during an external call
During an external call, a call waiting tone indicates another
external caller. If the number is being transferred, you will see the
number or the name of the caller on the display.
Reject waiting caller:
¤Options Reject waiting call OK . . . the waiting
caller hears the busy tone
Accept the waiting call:
¤Accept
Once you have accepted the waiting call, you can switch
between the two callers (Call Swap ) or speak to both at the same
time (Conference).
Activating/deactivating call waiting
¤. . . use to select Select Services Call Waiting OK . . . then
Call waiting is activated or deactivated for all registered handsets.
Ringback
If busy/no answer
If a call recipient is unavailable, you can initiate a ringback.
•If busy: The ringback takes place as soon as the participant in question terminates the
current call.
•If no answer: The ringback takes place as soon as the participant in question has made
another call.
Initiate ringback
¤Options Ringback OK Press the End call key
The provider of the online directory supports this function.
The "Display caller name" function has been activated via the Web configurator.
The caller has authorised Calling Line Identification and has not withheld the
function.
The telephone is connected to the Internet.
The caller's number is not saved in the handset's local directory.
Switch on/off: ¤Status: . . . use to select On or Off
Activate: ¤Send
Call Waiting
1234567
Accept Options

COMfortel M-530 - Advanced Information V01 08/2019 19
Cancelling ringback
¤. . . use to select Select Services OK Ringback Off OK . . . You will
receive a confirmation from the telephone network Press the End call key
Call divert
When diverting a call, the call is forwarded to another connection.
¤. . . use to select Select Services OK Call Divert OK
. . . then
Calls with three participants
Consultation calls
Make another external call during an external call. The first call is
placed on hold.
¤Ext. Call . . . use to enter the number of the second
participant . . . the active call is placed on hold and the
second participant is called
If the second participant does not answer: End
Ending a consultation call
¤Options End active call OK . . . the connection to
the first caller is reactivated
or
You can only activate one ringback at a time. Activating a ringback will automatically
cancel any ringback that is already active.
The ringback can only be received on the handset that activated the ringback.
If the ringback is indicated before you are able to cancel it: Cancel
Switch on/off: Status: . . . use to select On or Off
Enter the number for call divert:
¤To Phone Number . . . use to enter the number
Set the time for call divert:
¤When . . . use to select the time for call divert
All Calls: Calls are diverted immediately
No Answer: Calls are diverted if no one accepts the call within several rings.
When Busy: Calls are diverted if the line is busy.
Activate: Send
Any call that has been diverted is entered in the call lists.
Depending on base: If several connections are available, a call divert can be set up for
every connection.
Consultation
Call to:
12
On hold:
025167435
End Options

20 COMfortel M-530 - Advanced Information V01 08/2019
¤Press the End call key . . . a recall to the first participant is initiated
Call swapping
Switching between two calls. The other call is placed on hold.
¤During an external call, dial the number of a second
participant (consultation call) or accept a waiting caller . . .
the display shows the numbers and/or names of both call
participants, the current participant is marked with .
¤Use the control key to switch back and forth between
participants
Ending a currently active call
¤Options End active call OK . . . the connection to
the other caller is reactivated
or
¤Press the End call key . . . a recall to the first participant is initiated
Call Swap
1234567
025167435
08:15
Conference Options