Comfortflame NCBurnerZMN User manual

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PFS
®
US
Installation and Operation Instructions
Comfort Flame®Unvented (Vent-Free)
Gas Stove Appliance Models:
NCBurnerZMN
NCBurnerZMP
Remote-Ready Control Gas Log Appliance
(Burner System for Cast Iron stove)
P/N 900577-00 Rev NC 02/2016
Report No. 09-128
P900577-00
IMPORTANT: This burner system must be installed
into approved IHP cast iron stove body, model:
Newcastle (F2510) only.
WELCOME HOME TO WARMTH
®
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not
prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
This is an un-vented gas-fired appliance. It uses air (oxygen) from the room in which it is installed.
Provisions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and
Ventilation section on page 5 of this manual.
WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
—Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
—WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
—Installation and service must be performed by a qualified installer, service agency or the gas
supplier.

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SAFETY
WARNING: The NCBurnerZMN, NCBurnerZMP
series vent-free gas log appliance is only approved
for use in the Newcastle cast iron stove model.
WARNING: Improper installation, adjustment, al-
teration, service or maintenance can cause injury or
property damage. Refer to this manual for correct in-
stallation and operational procedures. For assistance
or additional information consult a qualified installer,
service agency or the gas supplier.
WARNING: This is an unvented gas-fired appliance.
It uses air (oxygen) from the room in which it is installed.
Provisions for adequate combustion and ventilation
air must be provided. Refer to Air for Combustion and
Ventilation section on page 5 of this manual.
This appliance may be installed in an aftermarket,*
permanently located, manufactured (mobile) home,
where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from
the manufacturer
WARNING: This product contains and/or generates
chemicals known to the state of California to cause
cancer or birth defects or other reproductive harm.
IMPORTANT: Read this owner’s manual carefully and
completely before trying to assemble, operate or
service this appliance. Improper use of this appli-
ance can cause serious injury or death from burns,
fire, explosion, electrical shock and carbon monoxide
poisoning.
DANGER: Carbon monoxide poisoning may lead
to death!
Carbon Monoxide Poisoning: Early signs of carbon monoxide poi-
soning resemble the flu, with headaches, dizziness or nausea. If you
have these signs, the appliance may not be working properly. Get
fresh air at once! Have appliance serviced. Some people are more
affected by carbon monoxide than others. These include pregnant
women, people with heart or lung disease or anemia, those under
the influence of alcohol and those at high altitudes.
Natural and Propane/LP Gas: Natural and propane/LP gases are
odorless. An odor-making agent is added to the gas. The odor helps
you detect a gas leak. However, the odor added to the gas can fade.
Gas may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this manual
for reference. It is your guide to safe and proper operation of this
appliance.
Safety.............................................................................................2
Product Identification.....................................................................4
Local Codes ...................................................................................4
Requirements for the Commonwealth of Massachusetts............... 4
Product Features............................................................................4
Air for Combustion and Ventilation ................................................5
Installation .....................................................................................7
Operation ....................................................................................12
Inspecting Burners.......................................................................13
Cleaning and Maintenance ...........................................................14
Troubleshooting ...........................................................................15
Wiring Diagram............................................................................18
Specifications...............................................................................18
Service Hints................................................................................18
Technical Service .........................................................................18
Replacement Parts.......................................................................18
Accessories..................................................................................19
Parts ............................................................................................20
Warranty ......................................................................................23
Thank you for your purchase. We appreciate your
business!
Please carefully read and follow all instructions in this manual. Pay
special attention to all warnings and safety information.
Following these safety, care, and operation instructions will help
ensure many years of dependable and enjoyable service from your
appliance.
Please read and understand these instructions before installing
or operating.
TABLE OF CONTENTS

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900577-00_NC 3
WARNING: Any change to this appliance or its
controls can be dangerous.
WARNING: Do not use a blower insert, heat ex-
changer insert or other accessory not approved for
use with this appliance.
WARNING: Do not allow fans to blow directly
into the appliance. Avoid any drafts that alter burner
flame patterns. Ceiling fans can create drafts that
alter burner flame patterns. Altered burner patterns
can cause sooting.
Due to high temperatures, the appliance should be
located out of traffic and away from furniture and
draperies.
Do not place clothing or other flammable material
on or near the appliance. Never place any objects
on the appliance.
Stove becomes very hot when running appliance.
Keep children and adults away from hot surface to
avoid burns or clothing ignition. Appliance will remain
hot for a time after shutdown. Allow surface to cool
before touching.
Carefully supervise young childrenwhentheyare in the
room with stove. When using the optional hand-held
remote accessory, keep selector switch in the OFF
position to prevent children from turning on burners
with remote.
Keep the appliance area clear and free from combus-
tible materials, gasoline and other flammable vapors
and liquids.
1. This appliance is only for use with the type of gas indicated on the
rating plate. This appliance is not convertible for use with other
gases.
2. Do not place propane/LP supply tank(s) inside any structure. Locate
propane/LP supply tank(s) outdoors (propane/LP units only).
3. If you smell gas
•shutoffgassupply
•donottrytolightanyappliance
•donottouchanyelectricalswitch;donotuseanyphoneinyour
building
•Leavethebuildingimmediately
•immediatelycall yourgassupplier froma neighbor’s phone.
Followthegassupplier’sinstructions
•ifyoucannotreachyourgassupplier,calltheredepartment
SAFETY Continued
4. This appliance shall not be installed in a bedroom or bathroom.
5. Do not use this stove as a wood burning fireplace. Use only model
NCBurnerZMN-P series vent-free gas log appliance for Newcastle
cast iron stove models.
6. Do not add extra logs or ornaments such as pine cones, vermiculite
or rock wool. Using these added items can cause sooting.
7. This log appliance is designed to be smokeless. If logs ever appear
to smoke, turn off appliance and call a qualified service person.
Note: During initial operation, slight smoking could occur due
to log curing and appliance burning manufacturing residues.
8. To prevent the creation of soot, follow the instructions in Cleaning
and Maintenance, page 14.
9. Before using furniture polish, wax, carpet cleaners or similar
products, turn appliance off. If heated, the vapors from these
products may create a white powder residue within burner box
or on adjacent walls or furniture.
10.This appliance needs fresh, outside air ventilation to run properly.
This appliance has an Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the appliance if not enough
fresh air is available. See Air for Combustion and Ventilation, page
5. If appliance keeps shutting off, see Troubleshooting, page 15.
11.Do not run appliance
•whereammableliquidsorvaporsareusedorstored
•underdustyconditions
12.Do not use this stove to cook food or burn paper or other objects.
13.Do not use appliance if any part has been exposed to or under
water. Immediately call a qualified service technician to inspect
the room appliance and to replace any part of the control system
and any gas control which has been under water.
14.Do not operate appliance if any log is broken. Do not operate
appliance if a log is chipped (dime-sized or larger).
15.Turn appliance off and let cool before servicing. Only a qualified
service person should service and repair appliance.
16.Operating appliance above elevations of 4,500 feet could cause
pilot outage.
17.To prevent performance problems, the use of a propane/LP tank
of less than 100 lb. capacity (propane/LP units only).
18.Provide adequate clearances around air openings.
19. Screen must be completely closed before using appliance. Never
run appliance with screen open.

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PRODUCT IDENTIFICATION
Figure 1 - Typical Stove Cabinet with Gas Log Appliance
(Shown with Model NCBurnerZMN-P Appliance)
ON
OFF
REMOTE
P
I
L
O
T
O
F
F
O
N
LO
HI
Stove
Body
Stove Door
(Shown in the
open position)
Piezo
Igniter
Control Knob
One Piece Log
Set Inside Stove
Cavity
Gas Log Appliance
Base Assembly
Flame Adjustment Knob
Optional Remote
Selector Switch
LOCAL CODES
Install and use appliance with care. Follow all local codes. In the
absence of local codes, use the latest edition of The National Fuel
Gas Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
25 West 43rd Street, 4th floor
New York, NY 10036
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02169-7471
State of Massachusetts: The installation must be made by a licensed
plumber or gas fitter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural gas-fired supplemental room
appliances shall provide to each purchaser a copy of 527 CMR 30
upon sale of the unit.
Vent-free gas products are prohibited for bedroom and bathroom
installation in the Commonwealth of Massachusetts.
COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS
These appliances are approved for installation in the US state of
Massachusetts if the following additional requirements are met:
• Un-vented Room Heaters shall be installed in accordance with
527 CMR 30.
• Installation and repair must be done by a plumber or gas fitter
licensed in the Commonwealth of Massachusetts.
• The flexible gas line connector used shall not exceed 36 inches
(92 centimeters) in length.
• The individual manual shut-off must be a T-handle type valve.
• Un-vented appliances may NOT be installed in bedrooms or
bathrooms.
• A working smoke detector must be installed in the area where
vent-free appliances are installed.
Seller of un-vented propane or natural gas-fired supplemental room
heaters shall provide to each purchaser a copy of 527 CMR 30 upon
sale of the unit.
PRODUCT FEATURES
OPERATION
This appliance is clean burning. It requires no outside venting. There
is no heat loss out a vent or up a chimney. Heat is generated by real-
istic, dancing yellow flames. This appliance is designed for vent-free
operation. State and local codes in some areas prohibit the use of
vent-free appliances.
SAFETY PILOT
This appliance has a pilot with an Oxygen Depletion Sensing (ODS)
safety shutoff system. The ODS/pilot is a required feature for vent-
free room appliances. The ODS/pilot shuts off the appliance if there
is not enough fresh air.
PIEZO IGNITION SYSTEM
This appliance has a piezo Igniter. This system requires no matches,
batteries or other sources to light appliance.

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900577-00_NC 5
AIR FOR COMBUSTION AND VENTILATION
WARNING: This appliance shall not be installed in
a room or space unless the required volume of indoor
combustion air is provided by the method described
in the National Fuel Gas Code, ANSI Z223.1/NFPA 54,
the International Fuel Gas Code, or applicable local
codes. Read thefollowing instructions to ensure proper
fresh air for this and other fuel-burning appliances in
your home.
Today’shomesarebuiltmoreenergyefcientthanever.Newmateri-
als, increased insulation and new construction methods help reduce
heat loss in homes. Homeowners apply weather strip and caulk
around windows and doors to keep the cold air out and the warm
air in. During heating months, homeowners want their homes as
airtight as possible.
While it is good to make your home energy efficient, your home needs
to breathe. Fresh air must enter your home. All fuel-burning appliances
need fresh air for proper combustion and ventilation.
Exhaust fans, some fireplaces, clothes dryers and some fuel-burning
appliances draw air from the house to operate. You must provide ad-
equate fresh air for these appliances. That will ensure proper venting
of vented fuel-burning appliances.
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel Gas Code, ANSI Z223.1/
NFPA 54, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation
classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The information on pages 5 through 6 will help you classify your
space and provide adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh air.
Unusually tight construction is defined as construction where:
a. walls and ceilings exposed to the outside atmosphere have a
continuous water vapor retarder with a rating of one perm (6 x
10-11 kg per pa-sec-m2) or less with openings gasketed or sealed
and
b. weather stripping has been added on openable windows and
doors and
c. caulking or sealants are applied to areas such as joints around
window and door frames, between sole plates and floors, be-
tween wall-ceiling joints, between wall panels, at penetrations
for plumbing, electrical and gas lines and at other openings.
If your home meets all of these three criteria, you must provide ad-
ditional fresh air. See Ventilation Air From Outdoors, page 6.
If your home does not meet all of the three criteria above, proceed
to Determining Fresh-Air Flow For Fireplace Location.
Confined and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/NFPA54 allows two methods
for determining whether the space in which the heater is being in-
stalled is confined or unconfined space. The standard method defines
a confined space as a space whose volume is less than 50 cubic feet
per 1,000 Btu/hr (4.8 m3per kw) of the aggregate input rating of all
appliances installed in that space and an unconfined space as a space
whose volume is not less than 50 cubic feet per 1,000 Btu/hr (4.8
m3per kw) of the aggregate input rating of all appliances installed in
that space. Rooms communicating directly with the space in which
the appliances are installed*, through openings not furnished with
doors, are considered a part of the unconfined space.
Where the air infiltration rate of a structure is known, the Known Air
Infiltration Rate Method may be used. Follow The National Fuel Gas
Code, ANSI Z223.1/NFPA 54 to use this method to determine if the
space is confined or unconfined.
* Adjoining rooms are communicating only if there are doorless
passageways or ventilation grills between them.
DETERMINING FRESH-AIR FLOW FOR APPLIANCE LOCATION
Determining if You Have a Confined or Unconfined Space Using
the Standard Method
Use this work sheet to determine if you have a confined or uncon-
fined space.
Space: Includes the room in which you will install appliance plus
any adjoining rooms with doorless passageways or ventilation grills
between the rooms.
1. Determine the volume of the space (length x width x height).
Length x Width x Height =__________cu. ft. (volume of space)
Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling
height) = 2560 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills
or openings, add the volume of these rooms to the total volume
of the space.
2. Multiply the space volume by 20 to determine the maximum Btu/
Hr the space can support.
_______ (volume of space) x 20 = (Maximum Btu/Hr the space
can support)
Example: 2560 cu. ft. (volume of space) x 20 = 51,200 (maximum
Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free appliance Btu/Hr
Gas water appliance* Btu/Hr
Gas furnace Btu/Hr
Vented gas appliance Btu/Hr
Gas appliance logs Btu/Hr
Other gas appliances* + Btu/Hr
Total = Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws
combustion air from the outdoors and vents to the outdoors.
Example:
Gas water appliance 40,000 Btu/Hr
Vent-free fireplace + 30,000 Btu/Hr
Total = 70,000 Btu/Hr

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AIR FOR COMBUSTION AND VENTILATION Continued
4. Compare the maximum Btu/Hr the space can support with the
actual amount of Btu/Hr used.
______ Btu/Hr (maximum the space can support)
______ Btu/Hr (actual amount of Btu/Hr used)
Example:51,200 Btu/Hr (maximum the space can support)
70,000 Btu/Hr (actual amount of Btu/Hr used)
The space in the above example is a confined space because the actual
Btu/Hr used is more than the maximum Btu/Hr the space can support.
You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the
extra space provides an unconfined space, remove door to adjoin-
ing room or add ventilation grills between rooms. See Ventilation
Air From Inside Building.
B. Vent room directly to the outdoors. See Ventilation Air From
Outdoors.
C. Install a lower Btu/Hr appliance, if lower Btu/Hr size makes room
unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space
can support, the space is an unconfined space. You will need no ad-
ditional fresh air ventilation.
WARNING: If the area in which the appliance may
be operated does not meet the required volume for
indoor combustion air, combustion and ventilation air
shall be provided by one of the methods described in
the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the
InternationalFuel Gas Code, or applicable local codes.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space. When
ventilating to an adjoining unconfined space, you must provide two
permanent openings: one within 12" of the ceiling and one within
12" of the floor on the wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door into adjoining room
(see option 3, Figure 2). Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and Ventilation for required size
of ventilation grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must
provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor. Connect these items directly to the out-
doors or spaces open to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel Gas Code, ANSI Z223.1/
NFPA 54, Air for Combustion and Ventilation for required size of
ventilation grills or ducts.
IMPORTANT: Do not provide openings for inlet or outlet air into attic
if attic has a thermostat-controlled power vent. Heated air entering
the attic will activate the power vent.
Figure 3 - Ventilation Air from Outdoors (Stove Model Shown)
Figure 2 - Ventilation Air from Inside Building (Stove Model
Shown)
Outlet
Air
Ventilated
Attic
Outlet
A
ir
Inlet
Air
Inlet Air Ventilated
Crawl Space
To
Crawl
Space
To Attic
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills
Into Adjoining
Room,
Option 1
12"
12"

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900577-00_NC 7
INSTALLATION
NOTICE: This appliance is intended for use as supple-
mental heat.Usethis appliance along withyour primary
heating system. Do not install this appliance as your
primary heat source. If you have a central heating
system, you may run system’s circulating blower
while using appliance. This will help circulate the
heat throughout the house. In the event of a power
outage, you can use this appliance as your primary
heat source.
WARNING: A qualified service person must install
appliance. Follow all local codes.
WARNING: Never install the appliance
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture, clothing or other am-
mable objects are less than 42" from the front, top
or sides of the appliance
• in high trafc areas
• in windy or drafty areas
CAUTION: This appliance creates warm air cur-
rents. These currents move heat to wall surfaces next
to appliance. Installing appliance next to vinyl or cloth
wall coverings oroperating appliance where impurities
(such as, but not limited to, tobacco smoke, aromatic
candles, cleaning fluids, oil or kerosene lamps, etc.)
in the air exist, may discolor walls or cause odors.
IMPORTANT: Vent-free appliances add moisture to the air. Although
this is beneficial, installing appliance in rooms without enough ven-
tilation air may cause mildew to form from too much moisture. See
Air for Combustion and Ventilation, page 5.
CHECK GAS TYPE
Use only the correct type of gas (natural or propane/LP). If your gas
supply is not the correct gas type, do not install appliance. Call dealer
where you purchased appliance for proper type appliance.
WARNING: This appliance is equipped for either
natural gas or propane/LP gas but not both. Gas type
is indicated on the rating plate. Field conversion is
not permitted.
CLEARANCES TO COMBUSTIBLES
WARNING: Maintain the minimum clearances. If
you can, provide greater clearances from floor, ceiling
and adjoining side and back walls.
Carefully follow the instructions below. This stove is a freestanding
unit designed to set directly on the floor. IMPORTANT: You must
maintain minimum wall and ceiling clearances during installation.
The minimum clearances are shown in Figure 4. Measure from
outermost point of stove top.
Minimum Wall and Ceiling Clearances (see Figure 4)
A. Clearances from outermost point of stove top to any combustible
side wall should not be less than 12".
B. Clearances from outermost point of stove top to any combustible
back wall should not be less than 6" (includes corner installations).
C. Clearances from the stove top to the ceiling should not be less
than 48".
Figure 4 - Minimum Clearance to Walls and Ceiling (Stove May
Vary Depending on Model)
Front
View
48" Minimum
Ceiling
Side
Wall
Side
Wall 12"
Minimum
12"
Minimum
Top View
Front of Stove Unit
12"
Minimum
6" Minimum
12"
Minimum
Side
Wall
Back Wall
Side
Wall
Side
View
Front of
Stove Unit
6" Minimum
6"
Minimum
6"
Minimum
Wall
Floor
Wall
Back
Wall
Corner
Ceiling
48" Minimum

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INSTALLATION Continued
UNPACKING
1. Lift off corrugated box enclosing stove body crating.
2. Remove screws fastening back and top of wood frame enclosure.
Two or more people must carefully lift stove up and out of wooden
crate.
3. Remove plastic bag from stove body.
4. Remove back panel from stove (see Figure 5). Use an adjustable
wrench or a 10 mm socket. Remove 4 bolts and washers. Keep
bolts and washers to reattach back panel later.
5. Remove bubble-wrapped log set, rod and screen from stove.
Remove all protective packaging applied for shipment.
6. Check appliance for any shipping damage. If appliance is damaged
contact your IHP dealer for replacement parts before returning to
dealer. Some fiber flakes may fall from logs. This is acceptable.
7. Place freestanding stove near desired location in room.
INSTALLING GAS LOG INTO STOVE
Figure 5 - Unpacking Stove from Wooden Shipping Enclosure
Back
Panel
Screws
STOVE BACK
STOVE TOP
Top of Wood
Frame Enclosure
Back of Wood Frame Enclosure
Back
Panel
Screws
CAUTION: Do notremovethe dataplates attached to
the appliance base assembly. The data plates contain
important warranty and safety information.
WARNING: Failure to position the parts in accor-
dance with these diagrams or failure to use only parts
specifically approved with this appliance may result
in property damage or personal injury.
1. Remove log from carton.
2. Remove all protective packaging applied to log for shipment. Figure 7 - Top View of One-Piece Log Set on Gas Log Appliance
Figure 6 - Installing One-Piece Stove Log Set
One-Piece
Log Set
“U” Shaped Cutout
in Chassis
Burner
Middle
Section at
Bottom of
Log Set
Appliance Base
Burner Porting Areas (double
slotted rectangular openings)
Safety Pilot Location
One-Piece
Log Set
3. Check log for any shipping damage. If damaged (pieces larger than
the size of a dime), promptly inform dealer where you purchased
appliance.
4. Set one-piece log on appliance base as shown in Figure 6. Make
sure middle section at bottom of log is seated into “U” shaped
cutout in center of appliance base. Log will fit securely on base.
IMPORTANT: Make sure log does not cover any burner ports
and does not touch the stove cavity (see Figure 7).
5. Fasten back panel to stove with four M6 x 1 bolts and washers.
6. Place freestanding stove in desired position in room. Be sure to
maintain clearances to combustibles as outlined on page 7.
CAUTION: After installation and periodically there-
after, check to ensure that no flame comes in contact
with any log. With the appliance set to HI, check to
see if flames contact any log. If so, reposition logs
according to the log installation instructions in this
manual. Flames contacting logs will create soot.

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900577-00_NC 9
INSTALLATION Continued
CONNECTING TO GAS SUPPLY
WARNING: This appliance requires a 3/8" NPT
(National Pipe Thread) inlet connection to the pres-
sure regulator.
WARNING: A qualified service person must connect
appliance to gas supply. Follow all local codes.
CAUTION: Never connect propane/LP appliance
directly to the propane/LP supply. This appliance
requires an external regulator (not supplied). Install
the external regulator between the appliance and
propane/LP supply.
WARNING: Never connect natural gas appliance to
private (non-utility) gas wells. This gas is commonly
known as wellhead gas.
Installation Items Needed
Before installing appliance, make sure you have the items listed below.
• externalregulator-propane/LPonly(suppliedbyinstaller)
• piping(checklocalcodes)
• sealant(resistanttopropane/LPgas)
• equipmentshutoffvalve*
• testgaugeconnection*
• sedimenttrap
• teejoint
• pipewrench
* A equipment shutoff valve with 1/8" NPT tap is an acceptable al-
ternative to test gauge connection. Purchase the optional equipment
shutoff valve from your dealer.
The gas inlet connection for the stove appliance is located on the lower
right-hand side of stove when viewed from the front of unit. The gas
connection can be made either through the bottom right side or through
the lower back opening as illustrated in Figure 8. Make sure gas log ap-
pliance is secured to stove cavity assembly.
For propane/LP units, installer must supply an external regulator.
The external regulator will reduce incoming gas pressure. You must
reduce incoming gas pressure to between 11" and 14" of water. If you
do not reduce incoming gas pressure, appliance regulator damage
could occur. Install external regulator with the vent pointing down as
shown in Figure 9. Pointing the vent down protects it from freezing
rain or sleet.
CAUTION: Use only new, black iron or steel pipe.
Internally-tinned copper tubing may be used in cer-
tain areas. Check your local codes. Use pipe of 1/2"
diameter or greater to allow proper gas volume to
appliance. If pipe is too small, undue loss of volume
will occur.
Installation must include a equipment shutoff valve, union and
plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from appliance (see Figure 10,
page 12).
IMPORTANT: Install equipment shutoff valve in an accessible location.
The equipment shutoff valve is for turning on or shutting off the gas
to the appliances.
Check your building codes for any special requirements for locating
equipment shutoff valve to appliances.
Apply pipe joint sealant lightly to male threads. This will prevent
excess sealant from going into pipe. Excess sealant in pipe could
result in clogged appliance valves.
WARNING: Use pipe joint sealant that is resistant
to liquid petroleum (LP) gas.
We recommend that you install a sediment trap in supply line as shown
in Figure 10, page 12. Locate sediment trap where it is within reach for
cleaning. Install in piping system between fuel supply and appliance.
Locate sediment trap where trapped matter is not likely to freeze. A
sediment trap traps moisture and contaminants. This keeps them from
going into appliance controls. If sediment trap is not installed or is
installed wrong, appliance may not run properly.
Figure 8 - Gas Regulator Location and Gas Line Access Into
Stove Cabinet
Figure 9 - External Regulator With Vent Pointing Down
Propane/LP
Supply Tank External
Regulator
with vent
Pointing
Down
Gas Inlet
Connection
Access
Gas Log Appliance
Back View
Side View Back Stove
Panel
Stove Unit Front

Comfortflame.US.com 900577-00_NC10
INSTALLATION Continued
* Purchase the optional equipment shutoff valve from your
dealer.
** Minimum inlet pressure for purpose of input adjustment.
Figure 10 - Gas Connection (NCBurnerZMN-P Series)
3” Min
Sediment Trap
Gas Control
Equipment Shutoff Valve
With 1/8" NPT Tap*
Approved
Flexible Gas
Hose (if
allowed by
local codes)
Cap Pipe Tee
Nipple Joint
PROPANE/LP
From External
Regulator
(11" W.C. to 14" W.C.
Pressure)
NATURAL
From Gas
Meter (5" W.C.
to 10.5" W.C.
Pressure)
CAUTION: Avoid damage to regulator. Hold gas
regulator with wrench when connecting it to gas pip-
ing and/or fittings.
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections,
internal and external to unit, for leaks after installing
or servicing. Correct all leaks at once.
WARNING: Never use an open flame to check for
a leak. Apply a noncorrosive leak detection fluid to
all joints. Bubbles forming show a leak. Correct all
leaks at once.
CAUTION: Make sure external regulator has been
installed between propane/LP supply and appliance.
See guidelines under Connecting to Gas Supply, page 9.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect appliance with its appliance main gas valve (control
valve) and equipment shutoff valve from gas supply piping system.
Pressures in excess of 1/2 psig will damage appliance regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was
connected.
3. Pressurize supply piping system by either opening propane/LP
supply tank valve for propane/LP gas or opening main gas valve
located on or near gas meter for natural gas or using compressed
air.
4. Check all joints of gas supply piping system. Apply a noncorrosive
leak detection fluid to gas joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect appliance and equipment shutoff valve to gas supply.
Check reconnected fittings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 11).
2. Pressurize supply piping system by either opening propane/LP
supply tank valve for propane/LP gas or opening main gas valve
located on or near gas meter for natural gas or using compressed
air.
3. Check all joints from gas meter for natural or propane/LP supply
to equipment shutoff valve (see Figure 12 or 13, page 11). Apply
a noncorrosive leak detection fluid to gas joints. Bubbles forming
show a leak.
4. Correct all leaks at once.
Figure 11 - Equipment Shutoff Valve
Equipment
Shutoff Valve
Closed
Open

Comfortflame.US.com
900577-00_NC 11
INSTALLATION Continued
PRESSURE TESTING APPLIANCE GAS CONNECTIONS
1. Open equipment shutoff valve (see Figure 11, page 10).
2. Open main gas valve located on or near gas meter for natural gas
or open propane/LP supply tank valve.
3. Make sure control knob of appliance is in the OFF position.
4. Check all joints from equipment shutoff valve to control valve (see
Figure 12 or 13). Apply a noncorrosive leak detection fluid to gas
joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light appliance (see Operation, page 12). Check all other internal
joints for leaks.
7. Turn off appliance (see To Turn Off Gas to Appliance, page 13).
Figure 12 - Checking Gas Joints (Stove Model Shown)
Control Valve Location
Propane/LP
Supply Tank
Equipment Shutoff Valve
Figure 13 - Checking Gas Joints Stove Model Shown)
Gas Meter
Equipment
Shutoff Valve
Control Valve Location
INSTALLING ROD AND SCREEN
1. Insert rod through small rings located at top of screen (see Figure
14).
2. From back of stove, insert rod into hole located inside right front
of stove as shown in Figure 15.
3. Slip left side of rod down into slot on inside left front of stove
(see Figure 15).
Figure 14 - Assembling Rod and Screen
Rod
Rings
Figure 15 - Installing Screen Into Stove (View From Back of
Stove)
Slot on Inside
Left Front of
Stove
Hole on Inside
Right Front of
Stove
Rod with
Screen
Assembled

Comfortflame.US.com 900577-00_NC12
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing property
damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand. When
lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas.
Be sure to smell next to the floor because some gas is heavier
than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your
building.
• Leave the building immediately
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
C. Use only your hand to push in or turn the gas control knob. Never
use tools. If the knob will not push in or turn by hand, don’t try
to repair it, call a qualified service technician or gas supplier.
Force or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and any
gas control which has been under water.
LIGHTING
INSTRUCTIONS
NOTICE: During initial operation of new appliance,
burning logs will give off a paper-burning smell. Open
window to vent smell. This will only last a few hours.
1. STOP! Read the safety information above.
2. Make sure equipment shutoff valve is fully open.
3. Set switch to OFF position.
WARNING: Burners will come on automatically
within one minute when the remote selector switch
is in the ON position after the pilot is lit.
4. Press in and turn control knob clockwise to the OFF position.
5. Wait five (5) minutes to clear out any gas. Then smell for gas,
including near the floor. If you smell gas, STOP! Follow “B” in the
safetyinformation.Ifyoudon’tsmellgas,gotothenextstep.
6. Press in and turn control knob counterclockwise to the
PILOT position. Press in control knob for five (5) seconds (see
step 5).
Note: You may be running this appliance for the first time after
hooking up to gas supply. If so, the control knob may need to be
pressed in for 30 seconds or more. This will allow air to bleed
from the gas system.
7. With control knob pressed in, press and release Igniter button.
This will light pilot. The pilot is attached to the front burner (see
Figure 7, page 8). If needed, keep pressing Igniter button until
pilot lights.
Note: If pilot does not stay lit, contact a qualified service person
or gas supplier for repairs. Until repairs are made, light pilot with
match. To light pilot with match, see Manual Lighting Procedure,
page 13.
8. Keep control knob pressed in for 30 seconds after lighting pilot.
After 30 seconds, release control knob.
•Ifcontrolknobdoesnotpopoutwhenreleased,contactaquali-
fied service person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4 through 8.
9. Slightly push in and turn control knob counterclockwise
to the ON position.
10.Wait one minute and switch remote selector switch to the ON
position to light burners. Note: AUTO is only functional when
using GWMT1 or GWMS2 optional accessories.
11.Set flame adjustment knob to any level between HI and LO.
12.To leave pilot lit and shut off burners only, turn control knob
clockwise to the PILOT position.
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
WARNING: Make sure the selector switch is in the
OFF position when you are away from home for long
periods of time. Appliance will come on automatically
with selector switch in the ON position.
Figure 16 - Control Knob and Igniter Button Location (Shown as
Supplied, No Control Options)
Figure 17 - Pilot
Igniter
Electrode
Pilot Burner
Thermocouple
O
F
F
L
O
I
H
AUTO
OFF
ON
P
I
L
O
T
O
N
Igniter Button
Selector Switch in OFF Position
(Optional Remote Control)
Flame Adjustment Knob
Control Knob

Comfortflame.US.com
900577-00_NC 13
OPERATION Continued
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Appliance
1. Turn control knob clockwise to the OFF position.
2. Set selector switch in the OFF position to keep from draining
battery.
3. Close equipment shutoff valve (see Figure 11, page 10).
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting Instructions, page 12.
2. Press control knob and light pilot with match.
3. Keep control knob pressed in for 30 seconds after lighting pilot.
After 30 seconds, release control knob. Now follow steps 9
through 11 under Lighting Instructions, page 12.
OPTIONAL HAND-HELD
REMOTE OPERATION
Note: All remote control accessories must be purchased separately
(see Accessories, page 19). Follow instructions included with the
remote control.
NOTICE: You must light the pilot before using the hand-
held remote control unit. See Lighting Instructions on
page 12.
After lighting, let pilot flame burn for about one minute. Turn control
knob to ON position. Adjust flame adjustment knob anywhere be-
tween HI and LO. Slide the selector switch to the REMOTE position
(see Figure 18).
Note: The burner may light if hand-held remote was on when selector
switch was last turned off. You can now turn the burner on and off
with the hand-held remote control unit.
IMPORTANT: Do not leave the selector switch in the REMOTE or ON
position when the pilot is not lit. This will drain the battery.
INSPECTING BURNERS
Check pilot flame pattern and burner flame patterns often.
PILOT FLAME PATTERN
Figure 19 shows a correct pilot flame pattern. Figure 20 shows an
incorrect pilot flame pattern. The incorrect pilot flame is not heating
the thermocouple. This will cause the thermocouple to cool. When
the thermocouple cools, the appliance will shut down.
If pilot flame pattern is incorrect, as shown in Figure 20.
• turnapplianceoff(seeTo Turn Off Gas to Appliance
• seeTroubleshooting, page 17
Note: The pilot flame on natural gas units will have a slight curve, but
flame should be blue and have no yellow or orange color.
Figure 18 - Setting the Remote Selector Switch, Control Knob
and Flame Adjustment Knob for Remote Operation
ON
OFF
REMOTE
O
F
F
P
I
L
O
T
L
O
I
H
O
N
Remote Selector Switch in
REMOTE Position (Optional
Remote Control)
Flame Adjustment Knob
Control Knob in
ON Position
Figure 19 - Correct Pilot Flame
Pattern (Propane/LP Shown)
Figure 20 - Incorrect Pilot Flame
Pattern (Propane/LP Shown)
Pilot Burner
Thermocouple
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes in the fitting at the
burner entrance. These holes may become blocked with dust or lint.
Periodically inspect these holes for any blockage and clean if needed.
Blocked air holes will create soot.
MAIN BURNER
Periodically inspect all burner flame holes with the appliance running.
All slotted burner flame holes should be open with yellow flame pres-
ent. All round burner flame holes should be open with a small blue
flame present. Some burner flame holes may become blocked by
debris or rust, with no flame present. If so, turn off appliance and let
cool. Remove blockage. Blocked burner flame holes will create soot.

Comfortflame.US.com 900577-00_NC14
CLEANING AND MAINTENANCE
Figure 22 - Pilot Inlet Air Hole
Burner Tube
Pilot
Assembly
Pilot Air
Inlet Hole
Ports/Slots
Figure 21 - Injector Holder On Outlet Burner Tube
Burner Tube
Injector
Holder
Primary Air Inlet
Holes
WARNING: Turn off appliance and let cool before
cleaning.
CAUTION: You must keep control areas, burner
and circulating air passageways of appliance clean.
Inspect these areas of appliance before each use.
Have appliance inspected yearly by a qualified service
person. Appliance may need more frequent cleaning
due to excessive lint from carpeting, pet hair, bedding
material, etc.
WARNING: Failure to keep the primary air
opening(s) of the burner(s) clean may result in sooting
and property damage.
BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount of air to mix with
the gas. This provides a clean burning flame. Keep these holes clear
of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each
heating season. Blocked air holes will create soot. We recommend
that you clean the unit every three months during operation and have
appliance inspected yearly by a qualified service person.
We also recommend that you keep the burner tube and pilot assembly
clean and free of dust and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI. Your local computer
store, hardware store or home center may carry compressed air in a
can. If using compressed air in a can, please follow the directions on
thecan.Ifyoudon’tfollowdirectionsonthecan,youcoulddamage
the pilot assembly. Note: Removing the rear panel (Figure 5, page 8)
and top grate(s) of your stove will make cleaning easier.
1. Shut off unit, including pilot. Allow unit to cool for at least thirty
minutes.
2. Inspect burner, pilot and primary air inlet holes on injector holder
for dust and dirt (see Figure 21).
3. Blow air through the ports/slots and holes in the burner.
4. Check injector holder located at end of burner tube again. Remove
any large particles of dust, dirt, lint or pet hair with a soft cloth or
vacuum cleaner nozzle.
5. Blow air into the primary air holes on the injector holder.
6. In case any large clumps of dust have now been pushed into the
burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the pilot flame indicates
dust and dirt in the pilot assembly. There is a small pilot air inlet hole
about 2" from where the pilot flame comes out of the pilot assembly
(see Figure 22). With the unit off, lightly blow air through the air inlet
hole. You may blow through a drinking straw if compressed air is
not available.

Comfortflame.US.com
900577-00_NC 15
TROUBLESHOOTING
WARNING: Turn off appliance and let cool before servicing. Only a qualified service person should service
and repair appliance.
CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
POSSIBLE CAUSE
1. Igniter electrode not connected to Igniter
cable
2. Igniter cable pinched or wet
3. Broken Igniter cable
4. Bad piezo Igniter
5. Igniter electrode broken
6. Igniter electrode positioned wrong
1. Gas supply turned off or equipment shutoff
valve closed
2. Control knob not in PILOT position
3.Control knob not pressed in while in
PILOT position
4. Air in gas lines when installed
5. ODS/pilot is clogged
6. Gas regulator setting is not correct
7. Depleted gas supply (propane/LP only)
1. Control knob not fully pressed in
2. Control knob not pressed in long enough
3. Equipment shutoff valve not fully open
4. Pilot flame not touching thermocouple,
which allows thermocouple to cool, caus-
ing pilot flame to go out. This problem
could be caused by one or both of the
following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot
5. Thermocouple connection loose at con-
trol valve
6. Thermocouple damaged
7. Control valve damaged
REMEDY
1. Reconnect Igniter cable
2. Free Igniter cable if pinched by any metal
or tubing. Keep Igniter cable dry
3. Replace Igniter cable
4. Replace piezo Igniter
5. Replace pilot assembly
6. Replace pilot assembly
1. Turn on gas supply or open equipment
shutoff valve
2. Turn control knob to PILOT position
3.Press in control knob while in PILOT
position
4.Continue holding down control knob.
Repeat igniting operation until air is
removed
5. Clean ODS/pilot (see Cleaning and Main-
tenance, page 14) or replace ODS/pilot
assembly
6. Replace gas control
7. Contact local propane/LP gas company
1. Press in control knob fully
2. After ODS/pilot lights, keep control knob
pressed in 30 seconds
3. Fully open equipment shutoff valve
4.
A) Contact local propane/LP or natural gas
company
B) Clean ODS/pilot (see Cleaning and
Maintenance, page 14) or replace ODS/
pilot assembly
5. Hand tighten until snug, then tighten 1/4
turn more
6. Replace pilot assembly
7. Replace control valve
OBSERVED PROBLEM
When Igniter button is pressed, there is no
spark at ODS/pilot
When Igniter button is pressed, there is
spark at ODS/pilot but no ignition
ODS/pilot lights but flame goes out when
control knob is released

Comfortflame.US.com 900577-00_NC16
POSSIBLE CAUSE
1. Burner orifice clogged
2. Inlet gas pressure is too low
3. Thermopile leads disconnected or improp-
erly connected
4. Burners will not come on in remote posi-
tion
1. Manifold pressure is too low
2. Burner orifice clogged
1. Burner orifice is clogged or damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing processes
and logs curing
1. Not enough combustion/ventilation air
1. Turning control knob to HI position when
burner is cold
2. Air in gas line
3. Air passageways on appliance blocked
4. Dirty or partially clogged burner orifice
1. Improper log placement
2. Drafts or other air currents affecting flame
pattern
3. Air holes at burner inlet blocked
4. Burner flame holes blocked
REMEDY
1. Clean burner (see Cleaning and Mainte-
nance, page 14) or replace burner orifice
2. Contact local propane/LP or natural gas
company
3. Reconnect leads (see Wiring Diagram,
page 18)
4. Replace battery in transmitter and hand-
held remote
1. Contact local propane/LP or natural gas
company
2. Clean burner (see Cleaning and Mainte-
nance, page 14) or replace burner orifice
1. Clean burner (see Cleaning and Mainte-
nance, page 14) or replace burner orifice
2. Replace damaged burner
3. Replace gas control
1. Check burner for dirt and debris. If found,
clean burner (see Cleaning and Mainte-
nance, page 14)
2. Replace gas control
3. Problem will stop after a few hours of
operation
1. Refer to Air for Combustion and Ventila-
tion requirements (page 5)
1. Turn control knob to LO position and let
warm up for a minute
2. Operate burner until air is removed from
line. Have gas line checked by local pro-
pane/LP or natural gas company
3. Observe minimum installation clearances
(see page 7)
4. Clean burner (see Cleaning and Mainte-
nance, page 14) or replace burner orifice
1. Properly locate logs (see Installing Gas
Log Into Stove, page 8)
2. Eliminate source of drafts around appli-
ance
3. Clean out air holes at burner inlet. Periodi-
cally repeat as needed
4. Remove blockage or replace burner
OBSERVED PROBLEM
Burner does not light after ODS/pilot is lit
Delayed ignition burner
Burner backfiring during combustion
Slight smoke or odor during initial operation
Moisture/condensationnoticed on windows
Appliance produces a whistling noise when
burner is lit
Dark residue on logs or inside of stove
TROUBLESHOOTING Continued

Comfortflame.US.com
900577-00_NC 17
TROUBLESHOOTING Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating appliance where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements
and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
POSSIBLE CAUSE
1. When heated, vapors from furniture pol-
ish, wax, carpet cleaners, etc. may turn
into white powder residue
1. Battery is not installed. Battery power is
low
1. Metal expanding while heating or con-
tracting while cooling
1. Appliance burning vapors from paint, hair
spray, glues, cleaners, chemicals, new
carpet, etc. (See IMPORTANT statement
above)
2. Gas leak. See Warning statement at top
of page
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See Warning statement at top
of page
2. Control valve defective
1. Foreign matter between control valve and
burner
2. Gas leak. See Warning statement at top
of page
REMEDY
1. Turn appliance off when using furniture
polish, wax, carpet cleaners or similar
products
1. Replace batteries in receiver and hand-
held remote control
1. This is normal with most appliances. If
noise is excessive, contact qualified ser-
vice person
1. Open window and ventilate room. Stop
using odor causing products while ap-
pliance is running
2. Locate and correct all leaks (see Checking
Gas Connections, page 10)
1. Open window and/or door for ventilation
2. Contact local propane/LP or natural gas
company
3. Clean ODS/pilot (see Cleaning and Main-
tenance, page 14)
1. Locate and correct all leaks (see Checking
Gas Connections, page 10)
2. Replace control valve
1. Take apart gas tubing and remove foreign
matter
2. Locate and correct all leaks (see Checking
Gas Connections, page 10)
OBSERVED PROBLEM
White powder residue forming within burner
box or on adjacent walls or furniture
Remote does not function
Appliance produces a clicking/ticking noise
just after burner is lit or shut off
Appliance produces unwanted odors
Appliance shuts off in use (ODS operates)
Gas odor even when control knob is in OFF
position
Gas odor during combustion

Comfortflame.US.com 900577-00_NC18
WIRING DIAGRAM
Note: For proper operation of optional accessories, the wires from the switch to the control must be connected exactly as shown.
SPECIFICATIONS
NCBurnerZMP
• Rating:21,000/31,000Btu/hr(Variable)
• GasType:Propane/LP
• Ignition:Piezo
• PressureManifold:8"W.C.
• InletGasPressure(in.ofwater):
Maximum - 14" W.C., Minimum - 11" W.C.
• ShippingWeight:28lbs.
NCBurnerZMN
• Rating:24,000/35,000Btu/hr(Variable)
• GasType:Natural
• Ignition:Piezo
• PressureManifold:3.5"WC
• InletGasPressure(in.ofwater):
Maximum - 10.5" W.C., Minimum - 5" W.C.
• ShippingWeight:28lbs.
* For purposes of input adjustment
SERVICE HINTS
When Gas Pressure Is Too Low
• pilotwillnotstaylit
• burnerwillhavedelayedignition
• appliancewillnotproducespeciedheat
• forpropane/LPunit,propane/LPgassupplymaybelow
You may feel your gas pressure is too low. If so, contact your local
gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation, or
troubleshooting. Please contact your IHP dealer for any questions
or concerns. When contacting your dealer please have your model
and serial numbers of your appliance ready. You can also visit our
web site at Comfortflame.US.com.
REPLACEMENT PARTS
See Pages 20 to 21 for a complete replacement parts list. Use only
parts supplied from the manufacturer.
Normally, all parts should be ordered through your IHP distributor
or dealer. Parts will be shipped at prevailing prices at time of order.
When ordering repair parts, always give the following information:
1. The model number of the appliance.
2. The serial number of the appliance.
3. The part number.
4. The description of the part.
5. The quantity required.
6. The installation date of the appliance.
If you encounter any problems or have any questions concerning the
installation or application of this appliance, please contact your dealer.
IHP
1508 Elm Hill Pike, Suite 108
Nashville, TN 37210
Visit us at Comfortflame.US.com
AUTO
OFF
ON
Thermopile
Thermopile

Comfortflame.US.com
900577-00_NC 19
ACCESSORIES
Purchase these accessories from your local dealer. If they can not supply these accessories contact IHP at Comfortflame.US.com for
information.
CAT NO. MODEL DESCRIPTION
RECEIVER AND THERMOSTAT REMOTE CONTROL KIT
For all Remote-Ready Models. Allows the gas log appliance to be operated in a manually or
thermostatically controlled mode. You can turn the gas log appliance on and off without ever
leaving the comfort of your easy chair.
F
TEMPSET
ON
ROOM
OFF
MODE
SET
F1078 TRC Thermostatic On/Off Remote Control Kit
RECEIVER AND ON/OFF REMOTE CONTROL KIT
For all Remote-Ready Models. Allows the gas log appliance to be turned on and off by using a
hand-held remote control.
ON
OFF
F1077 MRC Standard On/Off Remote Control Kit
RECEIVER AND ON/OFF TOUCH SCREEN REMOTE CONTROL KIT
For all Remote-Ready Models. Allows the burner system to be operated in a manually or
thermostatically controlled mode. Remote is programmable for your convenience and has a
large bright LCD Touch Screen for easy use.
MODE
SET
PROG
F1079 TSRC Receiver and Touch Screen Remote Control Kit
WALL-MOUNT THERMOSTAT SWITCH
For remote-ready models. The desired comfort setting can be selected on the wall thermostat
and the log appliance will automatically cycle from pilot to the heat setting selected. (Not Shown)
F2040 GWMT1 Thermostat Wall Mount kit
WALL-MOUNT ON/OFF SWITCH
For remote-ready models. Allows the gas log appliance to be turned on and off with a wall switch. (Not Shown)
F0245 GWMS2 Switch Wall Mount Kit

Comfortflame.US.com 900577-00_NC20
PARTS
MODELS NCBURNERZMN AND NCBURNERZMP
O
F
F
P
I
L
O
T
O
N
H
I
L
O
H
I
L
O
O
F
F
P
I
L
O
T
O
N
17
17
18 19
24
15
14
16
13
12
12
11
22
23
20
10
9
21
4
8
5
3
2
21
7
6
1