Comfty CFTYAT20 User manual

Sit or Stand Height
Adjustable Desk
CFTYAT20

page 3
IMPORTANT SAFETY
INSTRUCTIONS.
READ ALL INSTRUCTIONS
BEFORE USING.
DO NOT PLACE UNIT IN AN
AREA WHERE IT CAN FALL
INTO WATER OR NEAR
FLAMMABLE MATERIALS.
DO NOT CLEAN UNIT WITH
WATER OR LIQUID.
SAVE THIS MANUAL FOR
FUTURE REFERENCE.

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CONTENTS
PRODUCT REGISTRATION
Remember to record the model number
of this device located on the base of this
unit.
Staple your receipt to your manual. You
will need it to obtain warranty service.
Model number
Date of purchase
PRODUCT SPECIFICATIONS
SAFETY INFORMATION
Important Safety Instructions............................................................................................................................................. 5
Operating Instructions........................................................................................................................................................6-7
SET UP & USE
Accessory Package.................................................................................................................................................8
Parts Included ............................................................................................................................................................8
Diagram of Components......................................................................................................................................8
Installation Steps............................................................................................................................................... 9-12
CUSTOMER SERVICE
Troubleshooting ...................................................................................................................................................... 13
Limited Warranty................................................................................................................................................... 14
Max. Weight Capacity 110 lbs (50 kg)
Max. Speed 25mm/s
Input Voltage 100-240V
Min. Height 28.7” (730 mm)
Max. Height 48.4” (1230 mm)
Desktop Size 48” (1200 mm) in width
24” (600 mm) in depth
Duty Cycle Continuous operation for 2 minutes at most after pause
for 18 minutes
Working Temperature 32°F - 104°F

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1. READ ALL INSTRUCTIONS BEFORE USING THE PRODUCT.
2. Power supply: AC 100 - 240V, frequency 50/60HZ;
3. Service Environment: 32°F - 104°F.
4. Unplug the power plug before cleaning, wipe the dust on surface with slight wet
dishcloth when cleaning, be careful not to let the drops into the internal parts, not loose
the connector.
5. The electric box contains electronic components, metals, plastics, wires etc., dispose of
it in accordance with each state’s environmental legislation, not for general household
waste.
6. Check carefully to ensure correct and complete assembly before using.
7. Be familiar with all functions and program settings of the product before first use.
8. Children are forbidden to play on the product because of unforeseen action when playing.
9. Slight noise caused by the V-ribbed belt or brake system due to structure will not have
any eect on the use of the equipment.
10. Corrosive or abrasive materials are forbidden to clean the equipment. Must ensure that
the cleaner used will not pollute the environment.
11. This appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children shall not play with the appliance.
12. Cleaning and user maintenance shall not be made by children without supervision.
13. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent
or a similarly qualified person in order to avoid a hazard.
14. Please make sure there is no hazardous sources in your operating environment. Always be
careful to treat the packaging materials in order to avoid any possible danger, e.g. plastic
bag may lead to choking hazard.
15. Keep the original package of the equipment if necessary in case of the future use in
transportation.
SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS:
DANGER: Indicates an imminently hazardous situation which, if not avoided, will
result in death or serious injury.
WARNING: Indicates an imminently hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION: Indicates an imminently hazardous situation which, if not avoided, may
result in minor or moderate injury.
WARNING: When using electrical appliances, basic safety precautions should always
be followed to reduce the risk of fire, electric shock and personal injury:
NOTICE: Indicates a practice not related to personal injury which, if not avoided,
may result in property damage.
WARNING: This product can expose you to certain chemicals, which are known to the
State of California to cause cancer or birth defects or other reproductive
harm. For more information go to: www.P65Warnings.ca.gov

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OPERATING INSTRUCTIONS
Key button
LED Display
+
Button introduction: There are six buttons:
1. “▲” : Adjust the desk upwards.
2. “▼” : Adjust the desk downwards.
3. “1” : Position 1, first height position saved by the user.
4. “2” : Position 2, second height position saved by the user.
5. “3” : Position 3, third height position saved by the user.
6. “4” : Position 4, fourth height position saved by the user.
• Height Adjustable Function:
1. Press the “▲” button, the standing desk will rise up, press and hold to continue to
rise, when it reaches the highest point, the LED display shows “top”.
2. Press the “▼” button, the standing desk will go down, press and hold to continue to
drop, when it reaches the lowest point, the LED display shows “bot”.
• Height Memory Function:
1. When the desktop is in a static state, press and hold the button “1” for three
seconds, the buzzer will produce an audible prompt, and the display shows “S-1”,
which means the save is successful, and then adjust the desktop to any height, click
the button “1” can reach the saved memory height.
2. Buttons “2”, “3” and “4” all have the same memory height function as button “1”,
simply repeat the above steps.
3. When “1”, “2”, “3”, “4”buttons have all been saved with height memory, click the
corresponding button to adjust to the height that has been set. For example, the
memory height of “1” is at 100cm, after pressing the “1”, then the table can run to a
height of 100cm.
• Reset Function:
1. When the height of the table does not match the actual height, the table needs to
be reset and corrected, and simultaneously press and hold the “3” and “4” buttons for
three seconds to enter reset mode.
2. The display will show “ ”, after entering reset mode. At that time, press and hold
the “▼” button to start reset. The tabletop will rebound after reaching the lowest
position. The reset is completed until “bot” is showed on the display. (NOTE: This
operation will clear the original memory setting).
• Reset Function at the lowest position:
1. When the desk is at the lowest position, the display shows “bot”. Press and hold the
“▼” button to enter reset mode, the display will show “ ”.
2. After entering reset state, when the display shows “ ”, press and hold the “▼”
button to start the reset. The tabletop will rebound after reaching the lowest position.
The reset is completed until “bot” is showed on the display. (NOTE: This operation will
not clear the original memory setting).

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RECYCLING AND DISPOSAL
This marking indicates that this product should not be disposed with other
household wastes. To prevent possible harm to the environment or human health
from uncontrolled waste disposal, recycle it responsibly to promote the sustainable
reuse of material resources. To return your used device, please use the return and
collection systems or contact the retailer where the product was purchased. They
can take this product for environmental safe recycling.
• 29V DC power supply function
1. When the standing desk is not in the reset state, after 1 second from running to
stopping, the 29V DC power supply function will be turned on, and the 2pin at the
back of the control box will output a DC 29V voltage. When the display shows error
“E01” or “E02”, the power supply will stop.
• Anti-collision sensitivity adjustment - optional features
1. Simultaneously press and hold the “▲” and “▼” buttons for three seconds to switch
the sensitivity, one operation to switch one level, divided into 4 levels, A-0, A-1, A-2,
A-3.
2. The display shows “ ” means the anti-collision function is closed; the display
shows “ ” means high sensitivity; the display shows “ ” means medium sensitivity;
the display shows “ ” means low sensitivity.(Factory default A-2).
3. When the desk moves up or down, it will rebound immediately when encountering
obstacles to protect itself and prevent collisions with obstacles.
• Code processing
1. Reset function definition: When the LED display shows “ ” or “ ”, press and hold
the “▼” button to start the reset. When the desktop drops to the lowest height, it
starts to rebound and run upwards. The reset is completed, until the display shows
“bot”.
2. If “E01” or “E02” appears, please let the desk rest for more than 18 minutes before it
can be used normally.
3. If other codes appear and holding the “▼” button for a long time does not get any
response, please confirm that the connection line is not damaged and the connection
is normal. Cut the power for more than 10 seconds, then turn on the power again,
when the display shows “ ” or “ ”, press and hold the “▼” Button to reset.
4. If the desk still does not operate normally after performing above operations,
please contact customer service.

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ACCESSORY PACKAGE
PARTS INCLUDED
DIAGRAM OF COMPONENTS
Attention: The drawings below are only for reference which might be slightly
dierent from the actual object. Any tools missing or installation problems, please
contact customer service.
SET UP AND USE
Axx8 Cx1 Dx1
Mxith cross
Mx
12 3
4 5 6
7
121
21 1
48193
No.P art Qty No.P art Qty No.P art Qty
Tabletop Lifting column Handset
Pedestal Power plug Adaptor
Cable
Cable
mounts Screw for Handset
22
11
88
M4

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INSTALLATION STEPS
STEP 1: INSTALL THE LIFTING COLUMN
2
1
Ax
C
4x 4
longside of the
lifting column
Shortside of the
desktop
Rotate the column after
inserting it to the bottom
to avoid height dierence
Install the lifting column (2) to
the tabletop (1), then tighten the
screws (A) with Allen key (C).
C
A
2
1
Screws
Insert
Insert the hexagon head of the column
along the wiring trough, ensure the side
of the wire head is facing the motor.
Rotate the column after inserting it, make
sure the screws on the supporting beam are
secure into the column slot.
Tighten the screws (A) with 4×4 Allen key

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STEP 2: INSTALL THE PEDESTAL
2
4
B
C
x8
C
4x 4
Install the Pedestals (4) to the lifting columns (2) using M6 screws (B) on each pedestal
and tighten with 4x4 Allen key (C).

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STEP 3: INSTALL THE HANDSET
D
9
2
1
9
D
5x 5
D
3
D
5x 5
Position the handset (3) as shown in the picture to align the three screw holes on the
tabletop, then fix it with the screws (9) and tighten them with 5×5 Allen key (D).

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STEP 4: CONNECT ALL CABLES TO THE ADAPTOR
3
6
5
6
8
Connect the power after the
wiring is completed.
Fix the cables to the tabletop with cable
management (7) to keep desk clean.
Insert the adaptor (6) to the bracket of the tabletop.
Connect the switch cable to
the DC port.
Connect the motor cable to
the M1 port.
Ripped Fixed
Organize
the lines

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TROUBLESHOOTING
Problem Solution
No response while long pressing down
arrow after connected with a power supply.
1. Check if all the cables are connected
properly.
2. Contact your supplier or dealer.
No response while pressing up arrow/down
arrow after connected with a power supply.
1. Check if all the cables are connected
properly.
2. Contact your supplier or dealer.
Rising in a low speed. 1. Check if overloaded, max loading: 50kg.
2. Contact your supplier or dealer.
The motor not moving as instructed. 1. Contact your supplier or dealer.
Moves down but not up. 1. Reposition
2. Contact your supplier or dealer.
Downward sliding. 1. Check if overloaded, max loading: 50kg.
2. Contact your supplier or dealer.
Frequently Repositions. 1. Check if overloaded, max loading: 50kg.
2. Contact your supplier or dealer.
Overwork
(Duty cycle: Max 2 min on/18 min OFF)
1. Restart after suspend for 18mins while
connecting with power.
2. Contact your supplier or dealer.
Not enough up&down height. 1. Perform a reset operation.
2. Contact your supplier or dealer.
The following tips will help you detect and eliminate the common fault and error.
If the fault you met is not listed below, please contact your supplier. Only the manufacturer
and professionals are capable of investigating and correcting fault and error solutions.

LIMITED WARRANTY:
Comfty brand is used under license. Any repair, replacement, or warranty service, and all questions about
this product should be directed to W Appliance Co. at 1 [phone] from the USA or Puerto Rico.
W Appliance Co. warrants to the original purchaser that the product will be free from defects in material, parts and
workmanship for the period designated for this product. The warranty commences the day the product is purchased and
covers up to a period of 1 year (12 months) for labor /1 year (12 months) for parts (manufacturing defects only)/carry in
service.
W Appliance Co. agrees that it will, at its option, replace the defective product with either a new or remanufactured toaster
oven equivalent to your original purchase during the warranty period.
Exclusions: This warranty does not apply to the below:
1. If the appearance or exterior of the product has been damaged or defaced, altered or modied in design or
construction.
2. If the product original serial number has been altered or removed or cannot be readily determined.
3. If there is damaged due to power line surge, user damage to the power cord or connection to improper voltage
source.
4. If damage is due to general misuse, accidents or acts of God.
5. If repair attempts are done by unauthorized service agents, use of parts other than genuine parts or parts
obtained from persons other than authorized service companies.
6. On toasters that have been transferred from the original owner.
7. On products that have been purchased as refurbished, like new, second-hand, in a “As-Is” or “Final Sale” terms.
8. To products used in a commercial or rental setting.
9. To products used in settings other than ordinary household use or used other than in accordance with the
provided instructions.
10. To damages for service calls for improper installations.
11. To glass parts and other accessory items that are included with the toaster.
12. Transportation and shipping costs associated with the replacement of the toaster.
13. Food loss for loss due to product failure or delay in service, repair or replacement.
14. Service calls to instruct you how to use your toaster oven.
15. Service calls to repair or replace the house fuse, reset the circuit breaker or correct the wiring in the house.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER;
W Appliance Co. SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW. ANY
IMPLIED WARRANTY OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED
TO THE DURATION OF THE WARRANTY.
Some states do not allow the exclusion or limitations of incidental or consequential damages, or limitations on how long the
warranty lasts. In these cases the above exclusions or limitations may not apply to you. This warranty gives you specic legal
rights and you may also have other rights which vary from state to state.
Obtaining Service: To obtain service, product literature, supplies or accessories please call 1 [phone] to create a ticket
for exchange/repair. Please make sure to provide the date of purchase, model number and a brief description of the problem.
Our customer service representative will contact you or send detailed return instructions.
W Appliance Co. does not warrant that the appliance will work properly in all environmental conditions, and makes no warranty and representation,
either implied or expressed, with respect to the quality, performance, merchantability, or tness for a particular purpose other than the purpose
identied within this user’s manual. W Appliance Co. has made every effort to ensure that this user’s manual is accurate and disclaims liability for any
inaccuracies or omissions that may have occurred. Information in this user’s manual is subject to change without notice and does not represent a
commitment on the part of W Appliance Co.. W Appliance Co. reserves the right to make improvements to this user’s manual and/or to the products
described in this user’s manual at any time without notice. If you nd information in this manual that is incorrect, misleading, or incomplete, please
contact us at 1- 855-855-0294.
W Appliance Co.,
New York, NY 10018

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© 2021 W Appliance Company. All Rights Reserved.
1356 Broadway, New York, NY 10018
July 2021