Compaq 5000 Series Troubleshooting guide

End-User Replaceable Parts Program
Replacing the DVD-RAM Drive
5000 and 7000 Series

Notice
© 2000 Compaq Computer Corporation
COMPAQ and the Compaq logo Registered in the U.S. Patent and
Trademar Office.
Microsoft and Windows are trademar s of Microsoft Corporation.
All other product names mentioned herein may be trademar s or registered
trademar s of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is subject to change
without notice.
The information in this publication is subject to change without notice and
is provided "AS IS" WITHOUT WARRANTY OF ANY KIND. THE
ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION
REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE
LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL,
SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER
(INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF
BUSINESS INFORMATION), EVEN IF COMPAQ HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE
FOREGOING SHALL APPLY REGARDLESS OF THE NEGLIGENCE
OR OTHER FAULT OF EITHER PARTY, AND REGARDLESS OF
WHETHER SUCH LIABILITY SOUNDS IN CONTRACT,
NEGLIGENCE, TORT, OR ANY OTHER THEORY OF LEGAL
LIABILITY, AND NOTWITHSTANDING ANY FAILURE OF
ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
The limited warranties for Compaq products are exclusively set forth in the
documentation accompanying such products. Nothing herein should be
construed as constituting a further or additional warranty.
Compaq Presario
First Edition (October 2000)
Part Number 224545-001

4 REPLACING THE DVD-RAM DRIVE
Replacing the
DVD-RAM Drive
The DVD-RAM drive
allows you to view what
you record on your
DVD-RAM optical dis .
DVD-RAM optical dis is
a high-capacity, high
performance optical dis
that allows data to be read,
written and erased. It is
designed to wor exactly
li e a floppy dis , allowing
you to copy and delete files.
The DVD-RAM format
also offers exceptional
picture, sound quality and
quic data retrieval.
Each single-sided
DVD- RAM disc can hold
approximately 4.7GB of
data. Some DVD-RAM
disc can hold up to
approximately 9.4GB of
data. DVD-RAM offers up
to eight times the storage
capacity of a rewriteable
CD. Also, it can read all of
the CD and DVD formats
including CD-ROM,
CD-Audio, CD-R, CD-RW,
DVD-ROM and DVD-R.
Introduction
Your Compaq Internet PC has an Easy Access panel that
ma es accessing the internal parts easy.
This document describes how to remove and replace the
DVD-RAM drive (see Figure 1-1).
Figure 1-1
Important: The view shown may vary slightly by model.

REPLACING THE DVD-RAM DRIVE 5
Tools Needed
A combination screwdriver (Phillips/flathead) is provided to
remove and replace the DVD-RAM drive.
Warranty State ent
Compaq provides these detailed instructions to ensure your
safety and to eep your PC from being damaged. Following
these instructions also ensures that your PC remains
warranted by Compaq.
Your replacement part is warranted for the longer of 90 days
from the date the part was delivered to you, or the original
One Year Limited Warranty that came with your Compaq
Presario.
Preparing Your Co puter for Disasse bly
Before beginning the removal and replacement procedure,
complete the following procedure:
1. Remove any dis (s) or compact disc(s) (CDs) from the
computer.
2. Turn off the computer and any peripheral devices
connected to your computer.
3. Disconnect the power cord from the electrical outlet, and
then from the computer (see Figure 1-2).
4. Disconnect all peripheral device cables from the computer.
Failure to disconnect the power from the computer may
result in personal injury.

6 REPLACING THE DVD-RAM DRIVE
I. Disconnecting the Power
1. To shut down your computer, clic the Start button, and
then clic Shut Down. The Shut Down Windows dialog
box is displayed. Clic OK to turn the computer off.
2. Disconnect the power cord from the electrical outlet 1
and 2 computer (see Figure 1-2).
Failure to disconnect the power from the computer may
result in personal injury.
Figure 1-2

REPLACING THE DVD-RAM DRIVE 7
You do not have to replace the
screw securing the side access
panel. The screw securing the
side panel is used for shipping
purposes only.
Did you know ...
II. Opening the Side Access Panel
1. Remove the screw 1 securing the side access panel.
Locate the latch 2 directly below the screw, press the latch
down, and hold it in the down position (Figure 2-1).
Figure 2-1
Important: Some models may not have a screw 1. This screw is used
for shipping purposes only.
2. Grasp the handle and slide the side panel from the chassis
(see Figure 2-2).
▲Caution: Before doing any work inside your computer, ground
yourself by touching a metal part of the chassis.
Figure 2-2

8 REPLACING THE DVD-RAM DRIVE
You do not have to return the
front panel door lock to its
locked position. It was set this
way for shipping purposes
only.
Did you know ...
III. Re oving the Upper Front Panel and CD Storage
Door (Lower Front Panel)
1. Locate the front panel door loc inside the chassis. The
loc is located on the base of the lower 3.5 inch dis ette
drive cage inside the chassis (see Figure 3-1).
2. Rotate the loc into the down position to unloc the upper
front panel door (see Figure 3-1).
Figure 3-1
Important: Depending on the model selected, the front panel door lock
may already be in the unlocked position.

REPLACING THE DVD-RAM DRIVE 9
3. On the front of the system, press the indentation 1 located
on the CD Storage door (lower front panel) to open the
lower door 2 (see Figure 3-2).
Figure 3-2

10 REPLACING THE DVD-RAM DRIVE
4. Locate the finger holes 1 under the bottom of the upper
front panel and place your fingers in the holes. Pull the
upper front panel forward until the top panel tabs 2 release
from the slots on the chassis (see Figure 3-3).
Figure 3-3