Compaq Compaq Evo D310 MT Operating and maintenance manual

b
Hardware Reference Guide
Microtower Model
Compaq Evo Family
Document Part Number: 274620-001
May 2002
This book provides basic information for upgrading this series of
computers.

© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, and Evo are trademarks of Compaq Information
Technologies Group, L.P. in the U.S. and/or other countries.
Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft
Corporation in the U.S. and/or other countries.
Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation in
the U.S. and/or other countries.
All other product names mentioned herein may be trademarks of their respective
companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without
warranty of any kind and is subject to change without notice. The warranties for
Compaq products are set forth in the express limited warranty statements
accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
ÅWARNING: Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.
ÄCAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of information.
Hardware Reference Guide
First Edition May 2002
Document Part Number: 274620-001

Hardware Reference Guide iii
Contents
1 Product Features
Standard Configuration Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Easy Access Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Customizing the Easy Access Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Windows Logo Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Special Mouse Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7
2 Hardware Upgrades
Serviceability Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Installation Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Removing the Computer Access Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Installing Additional Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
DDR-SDRAM DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Installing DDR-SDRAM DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Removing or Upgrading a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Locating Drive Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Removing A Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13
Removing or Installing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–15
Reassembling the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–20
A Specifications

iv Hardware Reference Guide
Contents
B Hard Drive Installation Guidelines
Using the Cable-Select Feature with Ultra ATA Devices. . . . . . . . . . . . . . . . . . . . . . . B–1
Guidelines for Installing Ultra ATA Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1
SCSI Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3
Guidelines for Using SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3
Guidelines for Installing Optional SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . B–5
SCSI Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–6
SCSI Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–6
Using a SCSI Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–6
Using SCSISelect with SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–7
Choosing the Quiet Drive Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–8
C Battery Replacement
D Security Lock Provisions
Installing a Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–1
E Electrostatic Discharge
Preventing Electrostatic Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–1
Grounding Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–1
F Routine Computer Care and Shipping Preparation
Routine Computer Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–1
CD-ROM Drive Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–2
Shipping Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–3
Index

Hardware Reference Guide 1–1
1
Product Features
Standard Configuration Features
The Compaq Evo™ Microtower features may vary depending on your
model. For a complete listing of the hardware and software installed
in your computer, run the Compaq Diagnostics for Windows utility.
Instructions for using this utility are provided in the Troubleshooting
Guide on the Compaq Documentation Library CD.

1–2 Hardware Reference Guide
Product Features
Front Panel Components
Front Panel Components
1CD-ROM, CD-R/RW, DVD-ROM or
DVD-R/RW drive
7CD-ROM drive eject button
2CD-ROM drive activity light 8Diskette eject button
3Diskette drive 9Power button
4Diskette drive activity light -Hard drive activity light
5Power On light qUSB (Universal Serial Bus) Ports
(optional)
6Microphone Connector (optional) wHeadphone Jack (optional)

Hardware Reference Guide 1–3
Product Features
Rear Panel Components
Rear Panel Components
1Power Cord connector 8Parallel Connector
2Voltage Select Switch 9Monitor Connector
3Mouse connector -Headphone/Line-Out Connector
4Keyboard Connector qLine-In Audio Connector
5Universal Serial Bus (USB) wMicrophone Connector
6Serial Connector (COM1) eSerial Connector (COM2)
7RJ-45 Connector
✎Arrangement and number of connectors may vary by model.
✎The monitor connector on the system board is inactive if an AGP expansion card is
installed in the personal computer. The monitor must be connected to the monitor
connector on the installed AGP card for proper operation. If the monitor is not connected
to the correct connector, it wil not function properly.

1–4 Hardware Reference Guide
Product Features
Easy Access Keyboard
Compaq Easy Access Keyboard Components
1Function Keys Performs special functions depending on the software
application being used.
2Easy Access Buttons Provides quick access to specific Internet destinations
3Editing Keys Includes the following: Insert, Home, Page Up, Delete,
End, and Page Down.
4Status Lights Indicates the status of your computer and keyboard
settings (Num Lock, Caps Lock, and Scroll Lock).
5Numeric Keys Works like a calculator keypad.
6Arrow Keys Used to navigate through a document or Web site.
These keys allow you to move left, right, up, and down,
using the keyboard instead of the mouse.
7Application Key* Used (like the right mouse button) to open pop-up
menus in a Microsoft Office application. May perform
other functions in other software applications.

Hardware Reference Guide 1–5
Product Features
Customizing the Easy Access Buttons
All Easy Access Buttons can be reprogrammed to open any software
application or data file on your hard drive, or any Internet address.
To reprogram the Easy Access Buttons, complete the following steps:
1. Double-click the keyboard icon in the notification area (lower
right corner) of the windows taskbar. The Keyboard Properties
dialog box is displayed.
2. Click the Help button on the Keyboard Properties dialog box for
instructions.
8Windows Logo Key* Used to open the Start menu in Microsoft Windows.
Used in combination with other keys to perform other
functions.
9Ctrl Key Used in combination with another key; its effect
depends on the application software you are using.
*Keys available in select geographic regions.
Compaq Easy Access Keyboard Components (Continued)

1–6 Hardware Reference Guide
Product Features
Windows Logo Key
Use the Windows Logo Key in combination with other keys to
perform certain functions available in the Windows operating system.
Refer to the “Easy Access Keyboard Components” section to identify
the Windows Logo key.
Special Mouse Functions
Most software applications support the use of a mouse. The functions
assigned to each mouse button depend on the software applications
you are using.
Windows Logo Key Displays or hides the Start menu
Windows Logo Key + dDisplays the Desktop
Windows Logo Key + mMinimizes all open applications
Shift + Windows Logo Key + m Undoes Minimize All
Windows Logo Key + eLaunches My Computer
Windows Logo Key + fLaunches Find Document
Windows Logo Key + Ctrl + f Launches Find Computer
Windows Logo Key + F1 Launches Windows Help
Windows Logo Key + lLocks your computer if you are connected to a
network domain, or allows you to switch users if
you are not connected to a network domain
Windows Logo Key + rLaunches the Run dialog box
Windows Logo Key + uLaunches the Utility Manager
Windows Logo Key + Tab Activates the next Taskbar button

Hardware Reference Guide 1–7
Product Features
Serial Number Location
Each computer has a unique serial number which is located on the
cover top 1of the microtower computer. Keep this number available
for use when contacting Compaq customer service for assistance.
Serial Number Location

Hardware Reference Guide 2–1
2
Hardware Upgrades
Serviceability Features
Your computer includes features that make it easier to upgrade and
service.
Installation Sequence
It is very important that you follow this sequence of steps to ensure
the proper installation of any optional equipment. For more
information about Computer Setup, refer to the Computer Setup
(F10) Utility Guide. If the computer is already on, turn it off and
disconnect the power cord from the wall outlet.
ÅWARNING: To reduce the risk of personal injury from electrical shock
and/or hot surfaces, be sure to disconnect the power cord from the wall
outlet, and allow the internal system components to cool before
touching.
ÅWARNING: To reduce the risk of electrical shock, fire, or damage to the
equipment, do not plug telecommunications/telephone connectors into
the network interface controller (NIC) receptacles.
ÄCAUTION: Static electricity can damage the electronic components of
the computer or optional equipment. Before beginning these
procedures, ensure that you are discharged of static electricity by briefly
touching a grounded metal object. Refer to Appendix E in this guide for
additional information on preventing electrostatic discharge.

2–2 Hardware Reference Guide
Hardware Upgrades
1. Open the computer by removing its outside cover. See the
procedures for removing the computer access panel.
2. Install any optional equipment. See the applicable sections of this
guide or the documentation provided with the optional equipment
for instructions.
3. Replace the computer access panel.
4. Turn on the monitor, computer, and any devices you want to test.
5. Reconfigure the computer, if necessary. Refer to the
Computer Setup (F10) Utility Guide for instructions about using
Computer Setup.
Removing the Computer Access Panel
To remove the computer access panel:
1. Shut down the operating system properly, then power off the
computer and any external devices.
2. Disconnect the power cord from the power outlet, and disconnect
any external devices.

Hardware Reference Guide 2–3
Hardware Upgrades
ÄCAUTION: Before removing the computer access panel, ensure that the
computer is turned off and that the power cord is disconnected from the
electrical outlet.
3. Loosen the captive thumbscrew 1that secures the access panel to
the computer chassis.
4. Slide the access panel 2back about 1 inch (2.5 cm), then lift it
off the unit.
✎You may lay the computer on its side to install internal parts. Be sure
the side of the access panel with the pull grip is facing up.
Removing the Computer Access Panel

2–4 Hardware Reference Guide
Hardware Upgrades
5. Remove the front bezel by gently prying the top section 1of the
bezel away from the chassis, then pulling the bottom section 2.
Removing the Front Bezel

Hardware Reference Guide 2–5
Hardware Upgrades
Installing Additional Memory
The computer comes with Double Data Rate-Synchronous dynamic
random access memory (DDR-SDRAM) dual inline memory
modules (DIMMs).
DIMMs
The memory sockets on the system board can be populated with
industry-standard DIMMs. These memory module slots are populated
with at least one preinstalled memory module. To achieve the
maximum memory support, you may be required to replace the
preinstalled DIMM with a higher capacity DIMM.
DDR-SDRAM DIMMs
For proper system operation, if your system supports DDR-SDRAM
DIMMs, the DIMMs must be industry-standard 168-pin, unbuffered
PC 1600 200 MHz- or PC 2100 266 MHz-compliant, 2.5 volt
DDR-SDRAM DIMMs. The DDR-SDRAM DIMMs must support
CAS Latency 2 or 2.5 (CL = 2 or CL = 2.5). They must also contain
the mandatory Joint Electronic Device Engineering Council (JEDEC)
Serial Presence Detect (SPD) information. DIMMs constructed with
x4 SDRAM are not supported; the system will not start using
unsupported DIMMs.
✎The Intel 845-G chipset does not support ECC memory.

2–6 Hardware Reference Guide
Hardware Upgrades
Installing DDR-SDRAM DIMMs
ÄCAUTION: Your memory module sockets have gold metal contacts.
When upgrading your memory, it is important to use memory modules
with gold metal contacts to prevent corrosion and/or oxidation resulting
from having incompatible metals in contact with each other.
ÄCAUTION: Static electricity can damage the electronic components of
the computer or optional cards. Before beginning these procedures,
ensure that you are discharged of static electricity by briefly touching a
grounded metal object. Refer to Appendix E, "Electrostatic Discharge,"
for more information.
ÄCAUTION: When handling a memory module, be careful not to touch
any of the contacts. Doing so may damage the module.
1. Shut down the operating system properly, then power off the
computer and any external devices, then disconnect the power
cord from the power outlet.
2. Remove the cover and locate the memory module sockets.
ÅWARNING: To reduce risk of personal injury from hot surfaces, allow
the internal system components to cool before touching.
3. Open both latches of the memory module socket 1, and insert the
memory module into the socket 2.

Hardware Reference Guide 2–7
Hardware Upgrades
Installing a DIMM
Begin by installing a module into the socket nearest the
preinstalled module, and install the modules following the
numerical order of the sockets.
A memory module can be installed in only one way. Match the
notch on the module with the tab on the memory socket. Push the
module down into the socket, ensuring that the module is fully
inserted and properly seated 3.

2–8 Hardware Reference Guide
Hardware Upgrades
Removing or Upgrading a Drive
The computer supports up to four drives which may be installed in
various configurations.
■CD-ROM or CD-R/RW drive
■DVD-ROM or DVD-R/RW drive
■Hard drive
■Diskette drive
This section describes the procedure for replacing or upgrading the
storage drives. A Torx or Flathead screwdriver is needed to replace a
drive.
ÄCAUTION: Make sure you backup your personal files on the hard drive
to an external storage device, such as a CD, before removing the hard
drive. Failure to do so will result in data loss. After replacing the hard
drive, you will need to run the Compaq Restore Plus! CD to load the
Compaq factory installed files.

Hardware Reference Guide 2–9
Hardware Upgrades
Locating Drive Positions
Drive Positions
1Optical drive
2Second optical drive
3Diskette drive
4Hard drive
✎An optical drive is a CD-ROM, CD-RW, or DVD-ROM drive.