Compaq EVO NOTEBOOK N410C Quick start guide

b
Software Guide
Compaq Notebook Series
Document Part Number: 274037-001
July 2002
This guide includes details on power and security settings,
information about optical drives, and instructions for updating
software. In addition, this guide explains how to use the
MultiBoot, Intelligent Manageability, Compaq Diagnostics, and
Computer Setup utilities to set preferences and resolve problems.
274037-001.book Page i Wednesday, April 17, 2002 1:58 PM

© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, Evo, ROMPaq, and SoftPaq are trademarks of
Compaq Information Technologies Group, L.P. in the U.S. and/or other
countries. Microsoft and Windows are trademarks of Microsoft Corporation in
the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of
Intel Corporation in the U.S. and/or other countries. All other product names
mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information is provided “as is” without warranty of any
kind and is subject to change without notice. The warranties for Compaq
products are set forth in the express limited warranty statements accompanying
such products. Nothing herein should be construed as constituting an additional
warranty.
Software Guide
First Edition July 2002
Reference Number: N410c/N610c
Document Part Number: 274037-001
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Software Guide iii
Contents
1 Power
Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Understanding Standby and Hibernation . . . . . . . . . . . . . 1–2
Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Choosing Standby, Hibernation or Shutdown . . . . . . . . . 1–3
When You Leave Your Work . . . . . . . . . . . . . . . . . . 1–3
When the Power Supply Is Uncertain . . . . . . . . . . . . 1–4
When Using Infrared or Drive Media . . . . . . . . . . . . 1–4
Using the Default Power Settings . . . . . . . . . . . . . . . . . . 1–5
Turning the Notebook On or Off. . . . . . . . . . . . . . . . 1–5
Initiating or Resuming from Hibernation . . . . . . . . . 1–6
Initiating or Resuming from Standby . . . . . . . . . . . . 1–7
Using Emergency Shutdown Procedures . . . . . . . . . 1–8
Setting Power Management Options . . . . . . . . . . . . . . . . 1–9
Accessing the Power Options Window . . . . . . . . . . . 1–9
Displaying the Power Meter Icon . . . . . . . . . . . . . . . 1–9
Setting or Changing a Power Scheme . . . . . . . . . . . 1–10
Managing Low-Battery Conditions . . . . . . . . . . . . . . . . 1–11
Identifying a Low-Battery Condition . . . . . . . . . . . 1–11
Identifying a Critical Low-Battery Condition . . . . . 1–11
Displaying Battery Charge . . . . . . . . . . . . . . . . . . . 1–11
Resolving Low-Battery Conditions . . . . . . . . . . . . . . . . 1–12
When External Power Is Available . . . . . . . . . . . . . 1–12
When a Charged Battery Pack Is Available . . . . . . 1–12
When No Power Source Is Available . . . . . . . . . . . 1–12
When Notebook Cannot Resume from
Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–13
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iv Software Guide
Contents
Charging a Battery Pack . . . . . . . . . . . . . . . . . . . . . 1–13
Obtaining Accurate Charge Information . . . . . . . . . 1–13
Displaying Charge Information on a
Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–14
Displaying Charge Information on the Screen . . . . 1–15
Understanding Battery Calibration . . . . . . . . . . . . . . . . 1–16
Calibrating a Battery Pack. . . . . . . . . . . . . . . . . . . . 1–17
Using SpeedStep (Windows 2000 Professional Only). . 1–18
Choosing a Performance Mode . . . . . . . . . . . . . . . . 1–18
Setting SpeedStep Preferences . . . . . . . . . . . . . . . . 1–19
2 Security
Security Features Quick Reference . . . . . . . . . . . . . . . . . 2–1
Setting Preferences in Computer Setup . . . . . . . . . . . . . . 2–2
Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Forgetting Passwords. . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Using Compaq and Windows Passwords . . . . . . . . . 2–3
Understanding Power-On Passwords. . . . . . . . . . . . . . . . 2–4
Setting Power-On Passwords. . . . . . . . . . . . . . . . . . . 2–4
Entering Power-On Passwords . . . . . . . . . . . . . . . . . 2–5
Understanding Compaq Administrator Passwords . . . . . 2–5
Setting Compaq Administrator Passwords . . . . . . . . 2–6
Entering Compaq Administrator Passwords . . . . . . . 2–6
Understanding DriveLock . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Setting DriveLock Passwords . . . . . . . . . . . . . . . . . . 2–8
Entering Drive Lock Passwords . . . . . . . . . . . . . . . . 2–9
Changing DriveLock Settings . . . . . . . . . . . . . . . . . 2–10
Removing DriveLock Protection. . . . . . . . . . . . . . . 2–11
Disabling a Device. . . . . . . . . . . . . . . . . . . . . . . . . . 2–12
Protecting System Information . . . . . . . . . . . . . . . . . . . 2–13
Using Information Management . . . . . . . . . . . . . . . 2–13
Setting System Information Options . . . . . . . . . . . . 2–14
Connecting an Optional Cable Lock . . . . . . . . . . . . . . . 2–15
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Contents
Software Guide v
3 CD and DVD Software
Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Avoiding Hibernation and Standby . . . . . . . . . . . . . . 3–1
Copyright Warning . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Playing CDs with Windows Media Player. . . . . . . . . . . . 3–2
Playing an Audio CD. . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Playing a Video CD. . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Accessing Windows Media Player Help . . . . . . . . . . 3–3
Playing DVDs with WinDVD . . . . . . . . . . . . . . . . . . . . . 3–4
Installing WinDVD . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4
Understanding DVDs . . . . . . . . . . . . . . . . . . . . . . . . 3–5
Using DVD Region Settings . . . . . . . . . . . . . . . . . . . 3–5
Changing Region Settings . . . . . . . . . . . . . . . . . . . . . 3–6
4 Intelligent Manageability
Understanding Intelligent Manageability. . . . . . . . . . . . . 4–1
Installing Compaq Management Agent . . . . . . . . . . . . . . 4–2
Using Fault Management Alerts . . . . . . . . . . . . . . . . . . . 4–3
Identifying Fault Management Alerts . . . . . . . . . . . . 4–3
Setting Fault Management Alert Preferences . . . . . . 4–3
5 MultiBoot (Advanced Users Only)
Understanding the Default Boot Sequence . . . . . . . . . . . 5–1
Detailing the Default Boot Sequence . . . . . . . . . . . . 5–2
Enabling Devices in Computer Setup . . . . . . . . . . . . . . . 5–3
Understanding MultiBoot Results . . . . . . . . . . . . . . . 5–4
Setting MultiBoot Preferences. . . . . . . . . . . . . . . . . . 5–5
Setting a New Default Boot Sequence . . . . . . . . . . . 5–5
Setting a MultiBoot Express Prompt. . . . . . . . . . . . . 5–6
Entering MultiBoot Express Preferences . . . . . . . . . 5–7
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vi Software Guide
Contents
6 Setup and Diagnostic Utilities
Using Computer Setup or Diagnostics. . . . . . . . . . . . . . . 6–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
Accessing Computer Setup . . . . . . . . . . . . . . . . . . . . 6–2
Restoring Computer Setup Defaults . . . . . . . . . . . . . 6–3
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 6–4
Selecting from the Security Menu. . . . . . . . . . . . . . . 6–5
Selecting from the Tools Menu . . . . . . . . . . . . . . . . . 6–6
Selecting from the Advanced Menu . . . . . . . . . . . . . 6–7
Using Compaq Diagnostics for Windows . . . . . . . . . . . . 6–9
Installing Compaq Diagnostics . . . . . . . . . . . . . . . . . 6–9
Using Configuration Record Scan. . . . . . . . . . . . . . 6–10
Using Diagnostics Scan . . . . . . . . . . . . . . . . . . . . . . 6–10
7 Software Updates and Restorations
Preparing to Update Software . . . . . . . . . . . . . . . . . . . . . 7–1
Obtaining the Compaq Support Software CD . . . . . . 7–2
Accessing Notebook Information . . . . . . . . . . . . . . . 7–2
Downloading Software from the Internet . . . . . . . . . . . . 7–3
Downloading System ROM. . . . . . . . . . . . . . . . . . . . 7–4
Downloading Other SoftPaqs . . . . . . . . . . . . . . . . . . 7–5
Restoring Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6
Installing a Retail Version of an Operating System. . . . . 7–7
Index
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Software Guide 1–1
1
Power
Selecting a Power Source
The notebook can run on internal power or on external power.
The following table describes the best power sources for common
tasks.
Task Power Source
Work in most software
applications.
■Charged battery pack in the
notebook
■External power supplied through
one of the following devices:
❖AC Adapter
❖Optional Port Replicator or
Mobile Expansion Unit
❖Optional Aircraft Adapter
❖Optional Automobile Power
Adapter/Charger
Charge or calibrate a battery
pack in the notebook.
External power supplied through:
■AC Adapter
■Optional Automobile Power
Adapter/Charger
Install or modify system
software.
Write to a CD
External power supplied through the
AC Adapter.
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1–2 Software Guide
Power
Understanding Standby and Hibernation
Standby and Hibernation are energy-saving features that conserve
power and reduce startup time. They can be initiated by you or by
the system. See “Using Default Power Settings” in this chapter
for details about factory settings.
Standby
Standby reduces power to system components that are not in use.
When Standby is initiated, your work is saved in random access
memory (RAM) and the screen is cleared. When you resume
from Standby, your work returns to the screen where you left off.
Hibernation
Hibernation saves your work in RAM to a hibernation file on the
hard drive, then shuts down the notebook. When you resume from
Hibernation, your work returns to the screen where you left off. If
a power-on password has been set, the password must be entered
to resume from Hibernation.
You can disable Hibernation. However, if Hibernation is disabled,
the system does not automatically save your work if the notebook
reaches a critical low-battery condition, while power is on or in
Standby.
✎In the Power Options window, Hibernation will not be displayed
as an option if it has been disabled. Enable Hibernation in order
to select it in the Power Options window.
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Power
Software Guide 1–3
Confirming Hibernation Settings
Hibernation is enabled at the factory. To verify that Hibernation is
enabled:
■In Windows 2000 Professional, select Start > Settings >
Control Panel > Power Options icon > Hibernate tab. Make
sure that the Enable Hibernate Support checkbox is selected.
■In Windows XP Professional, select Start > Control Panel >
Power Options icon > Hibernate tab. Make sure that the
Enable Hibernation checkbox is selected.
Choosing Standby, Hibernation or
Shutdown
When You Leave Your Work
If you plan to resume shortly: Initiating Standby clears the
screen, uses less power than leaving the notebook on, and your
work returns instantly to the screen when you resume from
Standby. Unless it has been frequently charged and discharged, a
new, fully charged battery pack can support Standby for
approximately 4 days.
If you plan to resume within 2 weeks: Initiating Hibernation
clears the screen, saves your work to the hard drive, and uses
much less power than Standby. A fully charged battery pack can
support Hibernation indefinitely, or as long as the hard drive
remains in good condition.
If the notebook will be disconnected from external power for
more than 2 weeks: Shutting down the notebook and removing
the battery pack is recommended to extend the life of the battery
pack. For details on battery pack storage, refer on this CD to the
Hardware Guide, “Battery Packs” chapter.
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1–4 Software Guide
Power
When the Power Supply Is Uncertain
Compaq recommends that Hibernation remain enabled,
especially when the power supply is uncertain. Power may be
interrupted if the notebook is running on external power from an
unreliable source or on battery power from a failing battery pack.
If the power is interrupted while the notebook is in Standby, your
unsaved work may be lost. However, if power is interrupted while
the notebook is in Hibernation, your unsaved work is protected.
When Using Infrared or Drive Media
Standby and Hibernation interfere with the use of infrared
communication and drive media.
■If the notebook is in Standby or Hibernation, an infrared
transmission cannot be initiated.
■If Standby or Hibernation is accidentally initiated while
a drive medium (such as a diskette, disk, CD, or DVD)
is in use:
❏Your playback may be interrupted.
❏You may see a popup warning: “Putting the computer
into Hibernation or Standby may stop the playback. Do
you want to continue?” Select No.
❏Resume from Hibernation or Standby by sliding the
power switch.
❏Audio and video may resume or you may need to restart
the drive medium.
ÄCAUTION: To prevent possible video and audio degradation and
loss of audio or video playback functionality, do not initiate Standby
or Hibernation while using drive media.
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