Compro Technology TN2200 User manual

V2-110118
Network Camera
TN2200
Model No.
V1-130906

Copyright
© 2013 Compro Technology, Inc. All rights reserved.
Trademark
Compro, and the Compro logo are trademarks of Compro Technology, Inc. C4Home and C4Home logo
are registered trademarks of AVSecur Technology, Inc. Microsoft, Windows Vista, Windows and the
Windows logo are trademarks of the Microsoft group of companies. SD, SDHC and microSDHC Logos
are trademarks of SD-3C, LLC. Apple, Apple Logo, Mac, Mac OS, iPad, iPhone are trademarks of Apple
Inc., registered in the U.S. and other countries. Android is a registered trademark of Google, Inc. Other
names and marks are trademarks of their respective owners.
Restriction
No part of this document may be copied or reproduced in any form or by any means without the prior
written consent of Compro Technology, Inc.
Disclaimer
Compro Technology makes no warranties with respect to this documentation and disclaims any implied
warranties of merchantability, quality, or fitness for any particular purpose. The information in this
document is subject to change without notice. COMPRO reserves the right to make revisions to this
publication without obligation to notify any person or entity of any such changes.
Revision History
2013/09/06 Original Version (V1.06)
Compro Technology, Inc.
www.comprosecurity.com
Tel. [phone], Fax [phone]
4F, No.12, Alley 6, Lane 45, Pao Shin Road,
Hsintien District, New Taipei City 231, Taiwan
Support e-mail: suppor[email protected]

Contents
Contents
Chapter 1: Important Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Regulatory Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
FCC Interference Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Operation Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Conventions in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Chapter 2: Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
TN2200 Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
For Viewing PC: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
For Internet Access: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Camera Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Chapter 3: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Wall / Ceiling Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Using Wall Mount Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Without Using Wall Mount Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Adjust the Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Adjust Pan/Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Change SD Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Install Camera from C4Home App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Using a PoE Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Using a Non-PoE Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Install C4Home App and Add Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Install Camera from PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Using a PoE Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Using a Non-PoE Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Installing Camera Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Running the iWizard Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Chapter 4: Accessing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Ways of Viewing Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Instant Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
From C4Home iPhone/Android App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
From Android Phone/Tablet App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
From C4Home Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Accessing via PC Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Accessing via M-JPEG Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Accessing via 3GPP Mobile Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Chapter 5: Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Icons on Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Enable Digital Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Chapter 6: Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Main Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Video Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Stream Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Video Buer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Compro TN2200 - User’s Manual
Video Preference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Video Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
White Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Backlight Compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Flickerless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Exposure Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Low Light Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Embed Text and Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Flip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Network Diagnostic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Network Bandwidth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
RTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
QoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Event Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Event Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Trigger Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Motion Detection Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Audio Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Recording Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Recording History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Date Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Multi-Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
OSD Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Chapter 7: Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Chapter 8: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Reboot Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Prole Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Reset All Settings to Default. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Chapter 9: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Re-conguring Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Cabling Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Reset to Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Trouble with the ActiveX Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2
No User Interface on the Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Trouble with Remote Viewing on Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
DDNS Conguration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Symptoms, Causes and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8
Contacting Compro Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Chapter 10: Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
TN2200 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Chapter 11: Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1

Contents
List of Compatible PoE Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
Examples of Port Forwarding Setup on Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-1
Abocom WAA813rn Port Forwarding Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
ASUS RT-N12 Virtual Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
D-Link DIR-655 Virtual Serve Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
TP-LINK wr1043n Virtual Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-3

Compro TN2200 - User’s Manual

1-1Regulatory Notice<頁頁頁頁頁頁>
Chapter 1: Important Notices
Chapter 1: Important Notices
Regulatory Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interfer-
ence in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in ac-
cordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment o and on,
the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
To assure continued compliance, any changes or modications not expressly approved by the party responsi-
ble for compliance could void the user's authority to operate this equipment.
Operation Safety
Before starting using the camera, please read and follow the steps below to protect your IP camera.
• The camera ought to be installed by a qualied technician.
• Place the camera on a steady surface whenever possible.
• Do not drop the camera body to the ground; it may cause the damage to main parts.
• Do not shake, move or disturb the camera when it is in operation, as such actions may result in the mal-
function of the device.
• Power o the camera as soon as it is found smoking or smelt unusual.
• Please do not place the camera around the heat sources, such as television or microwave oven.
• Please do not remodel the camera; it may cause damage or re.
• Please do not attempt to repair the camera on your own; contact Compro or your local distributor for re-
pair service.

1-2 <頁頁頁頁頁頁>About this Manual
Compro TN2200 - User’s Manual
About this Manual
This manual is only intended for the users of Compro TN2200 mini dome network camera.
Conventions in this Manual
While you are using this manual, pay attention to some symbols and notations that are used to draw atten-
tion to special situations such as:
Caution!
Information provided here is critical to prevent damage to the product or
injury to the user.
!
Important:
Here it provides instructions that a user must follow in order to complete
a task.
Note:
Additional information or tips to help the user operate the product.

2-1Package Contents<頁頁頁頁頁頁>
Chapter 2: Product Overview
Chapter 2: Product Overview
Package Contents
The following is a list of items included in the package. Please check the package contents on your hand. If
anything is missing, please don’t hesitate to contact your local distributor.
Qty Item Description
1 Network camera Compro NC2200 network camera
1 Wall mount base For mounting the camera on the wall
4 Self-tapping screw For fastening the wall mount base to the wall, or for
ceiling mouting the camera without using wall mount
base
4 Screw anchor For fastening wall mount base in concrete
2 Screw for wall mount base For fastening the camera to the wall mount base; must
be used with rubber o-ring
2 Rubber O-ring Prevents water from entering the casing
1 Hex key For removing the camera's top cover
1 Installation Guide Providing instructions on installation
1 Installation CD Install IP camera via PC (Manual included)
Table 2-1. Package contents
Features
TN2200 Key Features
• Design for indoor and outdoor
• 2 megapixel CMOS sensor
• 105° ultra-wide angle lens
• H.264/MJPEG dual video streaming
• Exclusive C4Home cloud app
• Smart motion detection and smartphone Push Notication
• PoE design (IEEE 802.3af Class 3)
• microSDHC storage support (Pre-installed 4GB card inside)
• Built-in microphone
• Smartphone digital zoom control
• Air Firmware Update
• Share video and private mode
• Dropbox cloud storage support
• IP66-rated weather-resistant and IK09 impact-resistance casing

2-2 Camera LayoutSystem Requirements
Compro TN2200 - User’s Manual
System Requirements
For Viewing PC:
• Computer with 2.8GHz Dual-Core processor and 2GB memory or above
• Supported Operating Systems: Windows XP SP3, Vista SP1, Windows 7, Windows 8, Mac OS 10.6 (Live view
in M-JPEG mode only)
• PoE switch or PoE midspan (PoE injector) with IEEE 802.3af Class 3 support
For Internet Access:
• Cable or DSL Modem
• Subscription with an Internet Service Provider (ISP)
Camera Layout
Figure 2-1. Hardware overview
Ethernet port – For connection to the network
Socket head screw (4 in total ) – To remove the top cover, unscrew the 4 socket head screws with the
supplied hex key.
Microphone pinhole – For receiving ambient sound.

2-3Camera LayoutSystem Requirements
Chapter 2: Product Overview
Screw holes for wall mount base/ceiling mounting – For installing the wall mount base; for ceiling
mounting the camera without the use of wall mount base.
microSD card slot – Push the memory card in order to release it.
Composite video jack – For connecting to a standard TV and helping you adjust camera angle during
installation.
Lens – Fixed iris, F 2.0, f 1.96mm.
Reset button – Press and hold the button to reset the camera back to factory defaults.
Tilt adjustment screw – 2 tilt adjustment screws hold the tilting position of the camera.
Pan adjustment screw – For holding the panning position of the camera.

2-4 <頁頁頁頁頁頁>Camera Layout
Compro TN2200 - User’s Manual

3-1Wall / Ceiling Mount<頁頁頁頁頁頁>
Chapter 3: Installtion
Chapter 3: Installation
Wall / Ceiling Mount
The camera can be mounted on a wall or ceiling with or without the supplied wall mount base installed. The
wall mount base is generally used for wall mount applications when the camera’s cable is not run through the
mounting surface.
Reset Button
Composite Video Output
microSD card slot
Wall Mount Base
Figure 3-1. Wall Mount Base
If you want to feed the camera’s cable through a dropped ceiling, you can drill a cable hole on the mounting
surface and then mount the camera without using the wall mount base. The following sections explain 2 dif-
ferent mounting options.
Using Wall Mount Base
1. Use the supplied hex key to unscrew the top cover from the camera.
Rubber O-ring
Figure 3-2. Remove top cover
2. Stick the supplied drill template A to the wall (or place the wall mount base against the wall to mark the
screw hole locations). Then drill 4 mounting holes on the wall.
Rubber O-ring
Figure 3-3. Drill template A
3. Then, if you’re mounting on a concrete wall, insert a screw anchor into each of the mounting holes. After
that, secure the wall mount base to the wall with the supplied self-tapping screws.

3-2 Wall / Ceiling MountWall / Ceiling Mount
Compro TN2200 - User’s Manual
Rubber O-ring
Figure 3-4. Fasten wall mount base
4. Fasten the camera to the wall mount base on the wall. Make sure you use a supplied rubber O-ring in
between the screws and the screw holes (as circled) to avoid moisture entering the casing. Afterwards,
re-attach the camera’s top cover and secure the screws tightly with the supplied hex key.
Rubber O-ring
Figure 3-5. Rubber O-ring
Note: Should you ever need to detach the mounted camera from the wall in the future, simply twist the
camera in counter-clockwise direction and then pull it o the wall.
Rubber O-ring
80 mm Cable Hole
Figure 3-6. Detach camera from wall

3-3Wall / Ceiling MountWall / Ceiling Mount
Chapter 3: Installtion
Without Using Wall Mount Base
1. Use the supplied hex key to remove the top cover.
Rubber O-ring
Figure 3-7. Remove top cover
2. Drill 2 mounting holes on the mounting surface. The 2 screw holes should be spaced exactly 80 mm (3.15
inch) apart to correspond to the position of mounting holes on the camera. (Or use the supplied drill
template B to drill the mounting holes.) Then drill a cable hole if you need to run the cable through the
mounting surface.
Rubber O-ring
80 mm Cable Hole
Figure 3-8. Drill mounting holes
3. Fix the camera to the mounting surface with the supplied self-tapping screws. Make sure you use a sup-
plied rubber O-ring in between the screws and the screw holes (as circled) to avoid moisture entering
the casing. Finally, re-attach the camera’s top cover and secure the screws tightly with the supplied hex
key.

3-4 Change SD Memory CardAdjust the Lens
Compro TN2200 - User’s Manual
Rubber O-ring
80 mm Cable Hole
Figure 3-9. Fix camera to the wall
Adjust the Lens
To adjust the direction of the lens, you need to remove the camera’s top cover rst. You can connect the cam-
era’s composite video jack to the video input jack of your TV to aid you in lens adjustment.
Reset Button
Composite Video Output
microSD card slot
Figure 3-10. Composite video output
Adjust Pan/Tilt
To adjust the camera’s panning or tilting position:
1. Loosen the pan adjustment screw and then gently twist the lens holder left or right to adjust the cam-
era’s panning position. The camera allows for 40 degrees of pan adjustment, as shown in below gure.

3-5Change SD Memory CardAdjust the Lens
Chapter 3: Installtion
40°
90°
Figure 3-11. Pan adjustment
2. Tighten the pan adjustment screw and then, if necessary, go on to adjust the tilting position.
3. Loosen the tilt adjustment screw on both sides of the lens holder, as shown in below gure, and then
gently tilt the lens holder up or down to adjust the camera’s tilting position. The camera allows for 90 de-
grees of tilt adjustment.
40°
90°
Figure 3-12. Tilt adjustment
4. Having obtained the optimal result, tighten the tilt adjustment screws and re-attach the top cover to
complete the operation.
Change SD Memory Card
The camera comes with a 4GB microSD card pre-installed inside the housing. The SD memory card is user-up-
gradeable. The following explains how to change the SD memory card.
1. Power o the camera. Then loosen the xing screws on the top cover with the supplied hex key and re-
move the top cover.
2. Locate the microSD card slot. Then push the pre-installed SD card gently to release it.

3-6 Install Camera from C4Home AppInstall Camera from C4Home App
Compro TN2200 - User’s Manual
Reset Button
Composite Video Output
microSD card slot
Figure 3-13. SD memory card slot
3. Pull the SD card out and insert a new one into the slot. Finally, re-install the top cover to complete the
upgrade.
Install Camera from C4Home App
Connect the Cables
This camera can only be powered using PoE (Power-over-Ethernet), which allows electrical power and IP
data to be both delivered on a single Ethernet cable. The following instructions explain ways to connect this
PoE-enabeld network camera and install it from C4Home app.
Using a PoE Switch
If the Ethernet ports on your network switch/router support PoE, connect your camera in the following way:
Midspan
(PoE Injector)
PoE Switch
(802.3af class3) Wireless
Router/Hub
Wireless
Router/Hub
Internet
Internet
1. Ethernet cable from wireless router/hub to PoE switch/router: Connect the PoE switch/router with the
wireless router/hub that has been connected to your Cable/ADSL modem for internet connecting.
2. Ethernet port of the camera: Use the RJ-45 Ethernet cable (not supplied in the package) to connect the
Ethernet port of the network camera to the PoE port of your PoE switch/router.
3. Make sure your smartphone is able to go to internet via your wireless router.

3-7Install Camera from C4Home AppInstall Camera from C4Home App
Chapter 3: Installtion
Using a Non-PoE Switch
If you are using the camera with a non PoE capable network switch/router, please prepare a PoE injector (mid-
span, optional) rst in order to power the camera. Then connect your camera in the following way:
Midspan
(PoE Injector)
PoE Switch
(802.3af class3) Wireless
Router/Hub
Wireless
Router/Hub
Internet
Internet
1. Ethernet port on PoE injector: Use a RJ-45 Ethernet cable (not supplied in the package) to connect the
RJ-45 connector on PoE injector marked“IN”. Then connect the wireless router/hub.
2. Ethernet port on camera: Attach a RJ-45 Ethernet cable (not supplied in the package) from the “OUT” RJ-
45 connector on PoE injector to the Ethernet port of the network camera.
3. Make sure your smartphone is able to go to internet via your wireless router.
Install C4Home App and Add Camera
Make sure your smartphone is able to go to internet via your wireless router. Then download the C4Home
app from Apple store or Google Play and install to your smartphone. Start C4Home app and register your per-
sonal C4Home account.
(You can scan the QR-code below on your smartphone to add C4home app.)
Login to the C4Home account and click “+” to add new camera, we provide 3 ways to add your camera:
• Scan the QR code on the Ethernet connect of camera (or the rst page of this installation guide), it will auto-
matically add your camera to the list.

3-8 Installing Camera SoftwareInstall Camera from PC
Compro TN2200 - User’s Manual
• Direct input the camera ID (10 digitals under the QR code) and password (default: admin) to add your cam-
era.
• Click “iWizard” button on add camera page to search the available network camera from your local network
and setup.
Now you can watch live video of your network camera from your smartphone or tablet.
Install Camera from PC
Using a PoE Switch
If the Ethernet ports on your network switch/router support PoE, connect your camera in the following way:
Midspan
(PoE Injector)
PoE Switch
(802.3af class3)
Switch
Figure 3-14. Connect the camera using PoE switch
1. Ethernet cable from PC to PoE switch/router: If your Ethernet cable from PC has been connected to your
Cable/ADSL modem, please re-connect it to the non-PoE Ethernet port of your network switch/router.
2. Ethernet port of the camera: Use the bundled RJ-45 Ethernet cable to connect the Ethernet port of the
network camera to the PoE port of your network switch/router.
Using a Non-PoE Switch
If you are using the camera with a non PoE capable network switch/router, please prepare a PoE injector (mid-
span, not supplied) rst in order to power the camera. Then connect your camera in the following way:
Midspan
(PoE Injector)
PoE Switch
(802.3af class3)
Switch
Figure 3-15. Connect the camera using PoE injector
1. Ethernet cable from PC to switch/router: If your Ethernet cable from PC has been connected to your Ca-
ble/ADSL modem, please re-connect it to the Ethernet port of your network switch/router.