Compro Technology TN96 User manual

Network Camera
Model No.
V1-131010
TN96
TN96W
TN96P

Copyright
© 2013 Compro Technology, Inc. All rights reserved.
Trademark
Compro, and the Compro logo are trademarks of Compro Technology, Inc. C4Home and C4Home logo
are registered trademarks of AVSecur Technology, Inc. Microsoft, Windows Vista, Windows and the
Windows logo are trademarks of the Microsoft group of companies. SD, SDHC and microSDHC Logos
are trademarks of SD-3C, LLC. Apple, Apple Logo, Mac, Mac OS, iPad, iPhone are trademarks of Apple
Inc., registered in the U.S. and other countries. Android is a registered trademark of Google, Inc. Other
names and marks are trademarks of their respective owners.
Restriction
No part of this document may be copied or reproduced in any form or by any means without the prior
written consent of Compro Technology, Inc.
Disclaimer
Compro Technology makes no warranties with respect to this documentation and disclaims any implied
warranties of merchantability, quality, or fitness for any particular purpose. The information in this
document is subject to change without notice. COMPRO reserves the right to make revisions to this
publication without obligation to notify any person or entity of any such changes.
Revision History
2013/10/10 Original Version
Compro Technology, Inc.
www.comprosecurity.com
Tel. [phone], Fax [phone]
4F, No.12, Alley 6, Lane 45, Pao Shin Road,
Hsintien District, New Taipei City 231, Taiwan
Support e-mail: suppor[email protected]

Contents
Contents
Chapter 1: Important Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Compro TN96/TN96W/TN96P. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
FCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
FCC Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Operation Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Conventions in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Chapter 2: Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
TN96/TN96W/TN96P Key Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
For viewing PC: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
For Internet Access: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
LED Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Digital I/O & RS-485 Connector Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Chapter 3: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Setup from iPhone/Android phone or tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
With Ethernet Cable or Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
TN96P With PoE Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Setup Network Camera from WPS Connection (TN96W). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Setup from PC and Installation CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
With Ethernet Cable or Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
TN920P with PoE Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Compro iDDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Mount the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Dismount the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Adjust the Focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Chapter 4: Accessing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Ways of Viewing Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Instant Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
From C4Home iPhone/Android App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
From Android Phone/Tablet App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
From C4Home Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Accessing via PC Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Accessing via M-JPEG Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Accessing via 3GPP Mobile Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Chapter 5: Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Icons on Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Top Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Enable Digital Zoom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Voice Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4
Chapter 6: Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Main Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Video Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Stream Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

TN96 /TN96W/TN96P - User’s Manual
Video Buer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Video Preference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Video Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
White Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Backlight Compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Flickerless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Exposure Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Low Light Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
IR Light Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Embed Text and Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Flip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Network Diagnostic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Network Bandwidth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
RTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
QoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Event Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Event Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-10
Trigger Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Motion Detection Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
I/O Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-13
Audio Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Recording Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Recording History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Date Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
Multi-Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
Chapter 7: Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Chapter 8: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Reboot Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Prole Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Reset All Settings to Default. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Chapter 9: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Reconguring Your Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Cabling Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Reset to Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Trouble with the ActiveX Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2
No User Interface on the Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Trouble with Remote Viewing on Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
DDNS Conguration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Symptoms, Causes and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8

Contents
Contacting Compro Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Chapter 10: Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
TN96/TN96W/TN96P Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-1
Chapter 11: Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
Examples of Port Forwarding Setup on Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-1
Abocom WAA813rn Port Forwarding Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
ASUS RT-N12 Virtual Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
D-Link DIR-655 Virtual Serve Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
TP-LINK wr1043n Virtual Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-3

TN96 /TN96W/TN96P - User’s Manual

1-1Compro TN96/TN96W/TN96P<頁頁頁頁頁頁>
Chapter 1: Important Notices
Chapter 1: Important Notices
Compro TN96/TN96W/TN96P
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment o and on,
the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
You are cautioned that changes or modifications not expressly approved by the party responsible for
compliance could void your authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
Operation Safety
Before starting using the camera, please read and follow the steps below to protect your IP camera.
• Please place the IP camera on a level surface and out of direct sun shine.
• Please keep the IP camera indoors and away from water, dust, humidity or magnetic products.
• Please do not rotate your IP camera by hand. It may cause the damage of the IP camera.
• Please do not drop the IP Camera body to the oor; it may cause the damage to main parts.
• Please do not disassemble or remodel the product; it may cause damage or re.
• Do not shake, move or disturb the IP camera when it is in operation, as such actions may result in the mal-
function of the device.
• Power o the IP Camera as soon as it is found smoking or smelt unusual.
• Please do not place the IP Camera around the heat sources, such as television or microwave oven.

1-2 <頁頁頁頁頁頁>About this Manual
TN96 / TN96W/TN96P - User’s Manual
About this Manual
This manual is only intended for the users of Compro TN96/TN96W and TN96P network camera.
Conventions in this Manual
While you are using this manual, pay attention to some symbols and notations that are used to draw
attention to special situations such as:
Caution!
Information provided here is critical to prevent damage to the product or
injury to the user.
!
Important:
Here it provides instructions that a user must follow in order to complete
a task.
Note:
Additional information or tips to help the user operate the product.

2-1Package Contents<頁頁頁頁頁頁>
Chapter 2: Product Overview
Chapter 2: Product Overview
Package Contents
Please check the package contents on your hand. If anything is missing, please don’t hesitate to contact your
local distributor.
Figure 1-1. Parts list
Network Camera
RJ-45 LAN Cable
Mounting Screw x 3 /Screw Anchor x 3
Quick Installation Guide
Installation CD
Power Adapter (5V/2A)
USB Wireless Adapter (TN96W only)

2-2 Hardware OverviewFeatures
TN96 / TN96W/TN96P - User’s Manual
Features
TN96/TN96W/TN96P Key Features
• Small and smart functional design
• 2 Megapixel / HD resolution
• 10x digital zoom
• Day / Night functionality with built-in IR-cut lter and IR LEDs
• Dual H.264/MJPEG video stream
• Composite video output for TV
• Digital I/O & RS-485 connector
• Exclusive C4Home cloud app
• microSDHC slot for storing event snapshots and recordings
• Push Notication and Audio Alarm
• Air Firmware Update
• Share video and private mode
• Dropbox cloud storage support
• Smart Motion & Audio Detection
• Smartphone two-way audio
• Upgradable Compro 802.11 b/g/n wireless adapter (TN96W bundles wireless adapter.)
• Power-over-Ethernet Support (TN96P only)
System Requirements
For viewing PC:
• Computer with 2.8GHz dual-core processor and 2GB memory or above
• Operating system: Windows XP SP3, Vista SP1, Windows 7, Windows 8, Mac OS X 10.6 (LiveView in M-JPEG
mode only)
• Internet browser: Internet Explorer 8.0 or later
• PoE switch/router or PoE injector (IEEE 802.3af class 3 Type B) for TN96P PoE connection
For Internet Access:
• Cable or DSL Modem
• Subscription with an Internet Service Provider (ISP)

2-3Hardware OverviewFeatures
Chapter 2: Product Overview
Hardware Overview
Figure 1-2. Front and rear view
Light sensor – Light sensor allows the camera to obtain information on environmental lighting condition.
Lens – 4.0 mm, F1.5, IR-corrected lens.
IR LEDs (inside) – 6 built-in IR LEDs.
USB Wireless adapter connector – Only for use with Compro wireless adapters.
Audio output – Connect to an external speaker.
Reset button – Press and hold the button to reset the camera back to factory defaults.
microSD card slot (on the side) – For storing event snapshots and recordings.
Microphone pinhole – For receiving ambient sound.
LED status indicator – For indicating system status.
Speaker – Built-in speaker.
Focus adjustment ring – Turn the ring to adjust image focus manually.
Microphone input – Connect to an external microphone.
Power adapter port – DC 5V/2A power supply.
Composite video jack – For connecting to a standad TV, which only allows for viewing live video and
does not allow for performing camera setup and conguration. To choose between NTSC or PAL output,
you need to use a viewing PC to log in to the camera's video settings page.
Ethernet port – Connect to the Ethernet port of your network hub/switch that also connects to your
viewing PC.
I/O (2 in / 1 out) & RS-485 connector – Connect to all sorts of I/O devices or Pant/Tilt mount controlled
via RS-485 port.

2-4 Digital I/O & RS-485 Connector BlockLED Status Indicator
TN96 / TN96W/TN96P - User’s Manual
LED Status Indicator
The instant you power on the camera, it automatically starts the booting procedure. On the front of the
camera, there is one blue LED inside the camera casing. The following table lists the camera's front LED
indicator behavior.
Blue LED Indication
On • System booting up
• Successfully established network connection
Steady on System boot-up is completed and a network connection
is established.
O Powered o.
Blinking (every 0.5 sec.) Failed to connect to network.
Blinking (0.5 sec. -> 0.2
sec. -> 0.2 sec.)
Attempting to establish a network connection; a WPS
connection is in progress.
Blinking (every 0.2 sec.
in a 3-second period)
Successfully established a WPS connection.
Table 1-1. LED indicator behavior
Digital I/O & RS-485 Connector Block
The I/O & RS-485 connector on the back of the camera provides a central interface between your home
security system and various output devices.
The two digital inputs are normally used with security sensors, e.g. passive infrared sensors (PIR), smoke
detectors, door/window sensors, etc. They work by detecting a change in the state of open and closed circuit.
You can check the status of the circuit in [Setup] > [Event Setup] > [I/O Status].
The output port is normally used to trigger external audio or visual indicators, e.g. sirens or strobe lights, etc.
The RS-485 connector can also be used with various alarms.

2-5Digital I/O & RS-485 Connector BlockLED Status Indicator
Chapter 2: Product Overview
Figure 1-3. Digital I/O & RS-485 connector block
Pin Name Specications Note
1 – 4 Digital Input Ports 1 & 2 Max 5V DC, 60mA Floating, TTL
5 - 7 Digital Output Port Max 24V DC, 1A or
Max 125V AC, 1A
You can only use either
the Normally Open (NO) or
Normally Closed (NC) at any
given time.
8 RS-485 (D +) N/A N/A
9 RS-485 (D –) N/A N/A
Table 1-2. Digital I/O Connector
Figure 1-4. Schematic diagram of digital IO
Note:
The above output scenario is where the siren will only sound when the input has
been triggered. Should you wish to use the opposite way in which the output device
keeps staying on until the input has been triggered, please use NC.
TN96 TN96

2-6 <頁頁頁頁頁頁>Digital I/O & RS-485 Connector Block
TN96 / TN96W/TN96P - User’s Manual

3-1Setup from iPhone/Android phone or tablet<頁頁頁頁頁頁>
Chapter 3: Installation
Chapter 3: Installation
Setup from iPhone/Android phone or tablet
With Ethernet Cable or Wireless Connection
Connect an Ethernet cable between your network camera and your wireless network router.
If your package include a wireless adaptor, please plug it into the USB port of network camera for
wireless reception. The camera’s USB port only supports the wireless adapters from Compro. Do not use
any other USB adapters on Compro IP cameras. You must setup the network camera with Ethernet cable
connected then go to wireless setup.
Attach the power adapter to the camera’s power connector and connect the power plug to a
power outlet. When it power on successfully, the LED indicator will shows blue light.
Make sure your smartphone is able to go to internet via your wireless router. Then scan the QR
code below for download and install the C4Home app. Or you can download the C4Home app from Apple
app store or Google Play and install to your smartphone. Start C4Home app and register your personal
C4Home account.
Login to the C4Home account and click “+” to add new camera, we provide 3 ways to add your
camera:

3-2 Setup from iPhone/Android phone or tabletSetup from iPhone/Android phone or tablet
TN96/TN96W/TN96P - User’s Manual
•ScantheQRcodefromthebuttomsideofcamera,itwillautomaticallyaddyourcameratothelist.
•DirectinputthecameraID(10digitalsundertheQRcode)andpassword(default:admin)toadd
•Click“iWizard”buttononaddcamerapagetosearchtheavailablecamerafromyourlocalnetworkand
setup. In this wizard, you can setup camera and wireless connection (With wireless adapter installed).
Now you can watch live video of your network camera from your smartphone or tablet.
TN96P With PoE Connection
Midspan
(PoE Injector)
Wireless
Switch/Router
PoE
Switch/Router
OR
Use a RJ-45 Ethernet cable to connect the RJ-45 connector on PoE injector marked “IN” or the PoE
switch/router. Then connect the wireless router/hub.
Attach a RJ-45 Ethernet cable from the “OUT” RJ-45 connector on PoE injector or PoE switch/router
to the Ethernet port of the network camera.
Make sure your smartphone is able to go to internet via your wireless router. Then scan the QR
code below for download and install the C4Home app. Or you can download the C4Home app from Apple
app store or Google Play and install to your smartphone. Start C4Home app and register your personal
C4Home account.
Login to the C4Home account and click “+” to add new camera, we provide 3 ways to add your
camera:
•ScantheQRcodefromthebuttomsideofcamera,itwillautomaticallyaddyourcameratothelist.
•DirectinputthecameraID(10digitalsundertheQRcode)andpassword(default:admin)toadd
0123456789
00:12:34

3-3Setup from iPhone/Android phone or tabletSetup from iPhone/Android phone or tablet
Chapter 3: Installation
•Click“iWizard”buttononaddcamerapagetosearchtheavailablecamerafromyourlocalnetworkand
setup. In this wizard, you can setup camera and wireless connection (With wireless adapter installed).
Now you can watch live video of your network camera from your smartphone or tablet.
Setup Network Camera from WPS Connection (TN96W)
If your wireless router support WPS connection setup, you can use it to setup network camera directly from
WPS and no Ethernet cable required. (Needs to installed the wireless adapter to the nerwork camera rst.)
Plug in the power of your nerwork camera. Do not connect the Ethernet cable to the network
camera. (If you connect the Ethernet cable, the network camera will running the cable mode.) The LED
indicator in the front of network camera will shows blinking red.
Press the WPS button on the wireless router about 3 sec. to turn on the WPS setup. (The WPS setup
maybe vary from dierent router manufacturers, please refer to the user’s manual of your wireless router
for WPS setup.)
One-click the RESET button on the network camera within 1 minute. And wait for about 1 minute
for the connection between wireless router and nerwork camera.
WPS
When the connection is established, the LED indicator will shows blue light.
Open the C4Home app from your smartphone and add camera to your list.
If the WSP setup is not working, please try to setup the network camea with Ethernet cable connection.
RESET Button
WPS Button

3-4 Setup from PC and Installation CDSetup from iPhone/Android phone or tablet
TN96/TN96W/TN96P - User’s Manual
!
Important:
• WiththeComprowirelessadapterinstalledonTN96W,youcanalso
option for using the wireless connection. Please keep in mind that you
can only have one active connection at a given time, either through
LAN or wireless network.
• IfyouconnecttheIPcameratotheIntranet,thenthesamegroup
of users can share the access of IP camera. Please also ensure that
the wireless antenna has been securely installed, or it could lead to
unstable connection.
• Ifthewirelessconnectiondropsrandomlyorplainlyseemsslow,try
bringing your IP camera in closer proximity to the wireless AP/router
and then see if the situation improves.
• Havingmorewallsandceilingsbetweenthewirelesslyconnected
Compro camera and your wireless AP/router will negatively aect your
wireless connection speed. Generally, the number of walls and ceilings
shall be kept in minimum.
• Materialsandobjectslikesolidmetal,aluminum,steel,water,brick,
and concrete will weaken the strength of the wireless signal. Allow
the wireless signal from your wirelessly connected camera and your
wireless AP/router to pass through open doorways when positioning
them.
• Theoperationofthewirelessnetworkmaybeinterferedshouldthere
be other 2.4 GHz devices working in the vicinity, e.g. microwave oven,
digital cordless camera, etc. You may experience slow frame rate or
drops of connection; in such situation, we suggest you try moving the
IP camera away from the area or turning o other appliances.
• Sincewirelesscamerascancauseinterferencesontransmission,you
may encounter erratic behavior when there are more than 10 cameras
operating in close proximity.
• Thedefaultwirelessconnectionmethoduses802.11nstandardand
you should experience a stable connection on your camera within 20
meters of the access point. .

3-5Setup from PC and Installation CDSetup from iPhone/Android phone or tablet
Chapter 3: Installation
Setup from PC and Installation CD
With Ethernet Cable or Wireless Connection
1
2
NO
NC
COM
D
D
Connect an Ethernet cable between your PC and your network switch/router.
Connect an Ethernet cable between your network camera and your network switch/router.
If your package include a wireless adaptor, please plug it into the USB port of network camera for
wireless reception. The camera’s USB port only supports the wireless adapters from Compro. Do not use
any other USB adapters on Compro IP cameras. You have to setup the network camera with Ethernet cable
connected then go to wireless setup.
Attach the power adapter to the camera’s power connector and connect the power plug to a
power outlet. When it power on successfully, the LED indicator will shows blue light.
Complete the cable connection, we provide 2 ways to add your camera:
• Login to C4Home website (www.c4home.com) and add camera to the list. C4Home website not
support the wireless setup of network camera. Please use C4Home app or installation CD for
wireless setup.
• Insert the installation CD to your CD/DVD drive, and running the iWizard.exe to install IP camera.
Caution!
• ThewirelessconnectionportonlysupportstheComprowireless
adapters ; please do not use other USB adapters on Compro IP camera.
Should you remove the wireless adapter during camera operation,
you need to power o the camera rst before re-plugging it.
• Whenyouunplugthepowerplugfromthewalloutletwhilethe
camera is still in operation, wait for 4 seconds before plugging the
power plug back in the wall outlet. And avoid too frequent plugging
and unplugging of power cable.
• Ifthepowercableandthenetworkcableconnectedtothecameraare
not securely fastened, it could lead to unstable connection.

3-6 Setup from PC and Installation CDSetup from PC and Installation CD
TN96/TN96W/TN96P - User’s Manual
TN920P with PoE Connection
Using PoE Switch
1
2
NO
NC
COM
D
D
Midspan
(PoE Injector)
1
2
NO
NC
COM
D
D
PoE Switch
(802.3af class3)
Switch
Connect an Ethernet cable between your PC and your PoE switch/router.
Connect an Ethernet cable between your network camera and your PoE switch/router.
Using PoE Midspan/Injector
1
2
NO
NC
COM
D
D
Midspan
(PoE Injector)
1
2
NO
NC
COM
D
D
PoE Switch
(802.3af class3)
Switch
Connect an Ethernet cable between your PC and your network switch/router.
Use a RJ-45 Ethernet cable (not supplied in the package) to connect the RJ-45 connector on PoE
injector marked “IN”. Then connect the network switch/router.
Attach a RJ-45 Ethernet cable (not supplied in the package) from the “OUT” RJ-45 connector on
PoE injector to the Ethernet port of the network camera.
Note:
You can add more Compro cloud network camera to your account
for management. C4Home app allow maximum 16 network cameras
installed.