COMPRO RS-2104 User manual

Network Video Recorder
RS-2104
Model No.
V3-120504

Copyright
© 2012 Compro Technology, Inc. All rights reserved.
Trademark
Compro Technology is the registered trademarks of Compro Technology Inc. All other
company and product names mentioned in this document are registered trademarks of the respective
companies.
Restriction
No part of this document may be copied or reproduced in any form or by any means without the prior
written consent of Compro Technology, Inc.
Disclaimer
Compro Technology makes no warranties with respect to this documentation and disclaims any implied
warranties of merchantability, quality, or fitness for any particular purpose. The information in this
document is subject to change without notice. COMPRO reserves the right to make revisions to this
publication without obligation to notify any person or entity of any such changes.
Revision History
2012/05/04 Updated for rmware version 3.0
2011/11/01 Updated to 2.0 version
2011/10/05 Corrected some descriptions
2011/09/20 Original version
Compro Technology, Inc.
www.comprosecurity.com
Tel. +886 2 2918 0169, Fax +886 2 2915 2389
3F, No.12, Alley 6, Lane 45, Pao Shin Road,
Hsintien District, New Taipei City 231, Taiwan

Contents
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Contents
01
Contents
Chapter 1: Important Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Regulatory Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Operation Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Conventions in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Chapter 2: Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
RS-2104 Feature List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
LED Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Chapter 3: Hardware Installation & Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Installing New Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Connecting the Ethernet and Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Network Conguration Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Scenario A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Scenario B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Chapter 4: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Initial Software Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Log in to NVR on PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Adding Camera Connections for Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Adding Cameras with iStart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Start Video Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Chapter 5: Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Monitor Live Video from Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Icons on Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Top Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Using the Right-Click Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Chapter 6: Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Search and Play Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Search Recordings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Play Back Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Take a Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Download a Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Chapter 7: Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1
Main Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Surveillance Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Camera Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Recording Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Events and Notications Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
System Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
System Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14
System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-15
Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-15

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Contents
Compro RS-2104 - User Manual
02
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17
Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17
Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-18
Storage Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Volume Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Hard Disk S.M.A.R.T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-19
File Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-19
Windows Network Neighborhood. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
FTP Server (FTP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-20
User Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
Logs & Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-23
System Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-23
Surveillance Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-23
Online & Historical Users List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25
USB Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25
Multiple Server Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25
Multiple Server Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25
Chapter 8: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Reset to the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Password Recovery Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Trouble with Remote Viewing on Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Symptoms, Causes and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4
Contacting Compro Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Chapter 9: Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
RS-2104 Technical Specications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Chapter 10: Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Examples of Port Forwarding Setup on Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-1
List of Figures and Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4

Regulatory Notice
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Chapter 1: Live View
1-1
Chapter 1: Important Notices
Regulatory Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment o and on,
the user is encouraged to try to correct the interference by one of the following measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmentintoanoutletonacircuitdierentfromthattowhichthereceiverisconnected.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
To assure continued compliance, any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
Operation Safety
Before starting using the network video recorder, please read and follow the steps below to protect it.
• Pleaseonlyusethepoweradaptorthatissuppliedwiththeproduct.
• Pleaseavoidwalkingonthepowercordorplacingheavyobjectsonit.
• Pleasedonotblockorcovertheventilationopeningswhiletheunitisinoperation
• Placetheproductonanevensurfaceatalltimestoavoiddamagecausedbyfallingo.
• Donotplacethisunitaroundproductsthatproduceheat,suchastelevisionormicrowaveoven;keepthe
product away from direct sunshine.
• Unplugthepowercordbeforecleaningtheproduct.
• Donotshake,moveordisturbtheproductcamerawhenitisinoperation,assuchactionsmayresultinthe
malfunction of the device.
• Powerotheunitassoonasitisfoundsmokingorsmeltunusual.
• Pleasedonotdisassembleorremodeltheproduct;itmaycausedamageorre.

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About this Manual
Compro RS-2104 - User Manual
1-2
About this Manual
This manual is only intended for the users of Compro RS-2104 network video recorder, and is applicable to
rmware release 3.0. Compro RS-2104 supports ONVIF v1.0. For more information about ONVIF, visit www.
onvif.org.
Conventions in this Manual
While you are using this manual, pay attention to some symbols and notations that are used to draw
attention to special situations such as:
Caution!
Information provided here is critical to prevent damage to the product or
injury to the user.
!
Important:
Here it provides instructions that a user must follow in order to complete
a task.
Note:
Additional information or tips to help the user operate the product.

Package Contents
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Chapter 2: Product Overview
2-1
Chapter 2: Product Overview
Package Contents
Please check the package contents on your hand. If anything is missing, please don't hesitate to contact your
local distributor.
Figure 2-1. Package contents
Network video recorder (hard drive not included)
RJ-45 LAN cable
Power adapter (DC 12V)
Installation CD
Quick installation guide
ScrewforHDDholderx4;screwforcasing(M3x15)x2

Hardware Overview
RS-2104 Feature List
Compro RS-2104 - User Manual
2-2
RS-2104 Feature List
• EmbeddedLinuxoperatingsystemforsuperiorreliability
• Recordvideofromupto4megapixelIPcamerassimultaneously
• SupportforSATA3.0Gbs3.5”HDD
• SupportforONVIFandgenericRTSPcamera
• USBportforvideobackup
• Remotelyviewandrecordvideo,andsearchandplaybackrecordings
• SMS&Emailalertnotication
• FullPTZcontrol
• WebbasedCMSfunctionformultipleservermonitoring,eventsearchandplayback(requiresfirmware
version 3.0 or higher)
• IntelligentiWizardforeasyandeortlesssetup
• Energy-ecientdesign

Hardware Overview
RS-2104 Feature List
Chapter 2: Product Overview
2-3
Hardware Overview
Figure 2-2. Hardware overview
Power LED – After you power on the NVR, the NVR will start booting procedure while the power LED
keeps ashing in red. Then, the power LED turns green to indicate normal status.
Status LED – The status LED is constantly lit in green when the NVR is in normal operation. A ashing
green light indicates data transfer on USB port. See "LED Status Indicator" for details.
LAN LED – The status LED is constantly lit in green when the system is connected to the LAN.
HDD LED – A ashing green light indicates the HDD is being accessed.
USB port – Allows the NVR to connect with external storage devices.
LAN port – Use a RJ-45 cable to connect the LAN port to your network router/hub.
Reset button – Press the "Reset" pinhole button or hold it down until the NVR resets itself. This will only
clear user congurable settings.
Power button – Push the button to power on. To power o, press and hold the button for roughly 3 sec-
onds before releasing it.
Power adapter port – Connect to NVR's power adapter. Use only the power adapter that is supplied with
the unit.

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LED Status Indicator
Compro RS-2104 - User Manual
2-4
LED Status Indicator
Listed below is the behavior of the LED indicators located at the front panel.
LED Color State and Indication
Power Green/Red • Unlit – No power.
• Constant Green – System is powered on.
• Flashing Green – System is booting up.
Status Green/Red • Constant Green – System is ready for use.
• Flashing Green–CopyingdataviaUSBport;whenaUSB
device is succfully mounted, the status LED ashes in green
in a period of 3 seconds.
• Flashing Red – Firmware upgrade is in progress.
• Blink for 5 times – Admin password has been reset back to
default.
LAN Green/Red • Unlit – System is not connected to the LAN.
• Constant Green – System is connected to the LAN.
• Constant Red–LANconnectionerror;unabletoobtainIP
address.
• Flashing Green – Setup is in progress.
HDD Green/Red • Unlit – No HDD.
• Constant Green – HDD has been mounted.
• Constant Red – Failed to mount HDD.
Table 2-1. LED status

Installing New Hard Drive
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Chapter 3: Installation & Connection
3-1
Chapter 3: Hardware Installation & Network Setup
Installing New Hard Drive
Follow the steps below to install a new hard drive.
1. Power o the unit rst by pressing and holding the power button for about 3 seconds, and disconnect
the power adapter. Then remove the 2 screws that hold the hard disk holder to the casing.
1
2
Figure 3-1. Remove the hard disk holder 1
2. Gently pull out the hard disk holder.
1
2
Figure 3-2. Remove the hard disk holder 2
3. Align the mounting holes on the hard drive with the corresponding holes on the hard disk holder, and
connect the hard drive connector to the SATA connector on the circuit board.
1
2
Figure 3-3. Mount the hard drive

Connecting the Cables
Installing New Hard Drive
Compro RS-2104 - User Manual
3-2
4. Secure the hard drive using 2 screws on each side of the hard disk holder.
1
2
Figure 3-4. Secure the hard drive
5. Gently slide the hard disk holder back into the casing.
1
2
Figure 3-5. Re-install the HDD holder 1
6. Finally, secure the hard disk holder to the casing with screws. While you are at it, make sure you use 2
M3x15 screws supplied with the product on the bottom of the casing.
1
2
Figure 3-6. Re-install the HDD holder 2
Caution!
• ItisrecommendedtoinstallanewharddiskdriveonyourNVR.
• Comprodoesnotguaranteefullcompatibilityacrossallharddrives.
Please select a compatible hard drive model from www.comprousa.
com.

Connecting the Cables
Installing New Hard Drive
Chapter 3: Installation & Connection
3-3
Connecting the Cables
Connecting the Ethernet and Power Cable
1
2
3
Figure 3-7. Connecting the cables
LAN cable from PC to hub/router: If your LAN cable from PC has been connected to the Cable/ADSL mo-
dem, please re-connect it to the LAN port of your hub/router.
LAN cable from NVR (Network Video Recorder) to hub/router: Use the bundled RJ-45 LAN cable to con-
nect the LAN port of the NVR to the LAN port of your hub/router.
Power: Attach the power adapter to the NVR's power connector located at its rear panel. Then connect
the power plug to a power outlet, and power on the NVR.

Network Conguration Scenarios
Connecting to the Network
Compro RS-2104 - User Manual
3-4
Connecting to the Network
Connect your NVR and network cameras to a hub using an RJ-45 Ethernet cable. Then connect the hub to a
router to allow operation over the Internet. (The Ethernet hub in below gure is optional.)
RS-2104 IP Camera
IP CameraLocal Monitoring PC
Hub /Switch
Home / Office / Shop
Internet
Cable/XDSL
Modem or Router
Remote
Monitoring PC
Figure 3-8. Network setup
!
Important:
When your NVR sits behind a router or firewall, you need to enable
the port forwarding (also known as port mapping or virtual server)
function on your router to enables access to the NVR from the Internet
(by allowing inbound traffic on ports the NVR is using), so the remote
viewing PC can access NVR.

Network Conguration Scenarios
Connecting to the Network
Chapter 3: Installation & Connection
3-5
Network Conguration Scenarios
Scenario A
Scenario A represents a network conguration in which the NVR, IP cameras, and the viewing PC are all lo-
cated on the same LAN network, and are all connected to the same Ethernet switch. Each of them is assigned
with an IP address within the LAN network, and each of them is congured with the same subnet mask/gate-
way and uses the default HTTP / RTSP port.
Home / Oce / Shops
LAN Network
Network Switch / Hub
Viewing PC
Network Camera A
Network Camera C
Network Camera B
RS-2104 NVR
Figure 3-9. Scenario A
In this scenario, the NVR, viewing client, and network cameras may have IP addresses as follows:
Device Assigned IP address
Viewing PC 192.168.1.100
NVR 192.168.1.101
Network Camera A 192.168.1.102
Network Camera B 192.168.1.103
Network Camera C 192.168.1.104
Table 3-1. IP addresses in scenario A
Open your web browser and enter "192.168.1.101" into the address bar to log in to your NVR and then add
camera connections on the NVR.

Network Conguration Scenarios
Network Conguration Scenarios
Compro RS-2104 - User Manual
3-6
Scenario B
Scenario B exemplies a network conguration in which the NVR and the 2 network cameras are located be-
hind a router, which connects the LAN network to the Internet. The user on the remote viewing PC accesses
the NVR over the Internet.
LAN Internet
Remote Viewing
Home PC
Remote Viewing
Oce PC
Network Camera A
Network Camera B
InternetRouter or
Cable/XDSL Modem
Home / Oce / Shops
RS-2104 NVR
Figure 3-10. Scenario B
To allow the NVR to be accessed remotely over the Internet, you have to set up the port forwarding (also
known as port mapping or virtual server on certain brands of routers) on your router. To do so, log in to your
router's web interface rst, and then, one after one, map the router's public ports to the NVR's LAN IP address
and the ports the NVR will be using on the LAN network (private ports). The default ports used by the NVR are
as follows:
Service Port Number
HTTP 80 (user congurable)
Live Streaming
554 (based on network camera's port
forwardingsetting;pleasesetupport
forwardingforyournetworkcameras;there
is no need to set up port forwarding for
your NVR in order to view live camera video)
Remote Playback 554 (user congurable)
FTP 21 (user congurable)
SMB 445, 139, 138, 137
Table 3-2. Port numbers involved in scenario B

Network Conguration Scenarios
Network Conguration Scenarios
Chapter 3: Installation & Connection
3-7
In this scenario, the NVR and the 2 network cameras may have their IP addresses and mapped ports on the
router as follows (assuming the router has a xed Internet IP address):
Device IP address Mapped Port on the Router
Router 61.220.20.16
(WAN / public IP)
RS-2104 192.168.1.101 2080
Network Camera A 192.168.1.102 8001 (for camera's HTTP port)
Network Camera A 192.168.1.102 9001 (for camera's RTSP port)
Network Camera B 192.168.1.103 8002 (for camera's HTTP port)
Network Camera B 192.168.1.103 9002 (for camera's RTSP port)
Table 3-3. Port mapping in scenario B
Set up the port forwarding/ mapping/ virtual server on your router as follows. (Assuming you would like to
access your IP camera remotely over the Internet, the following table includes setting up port forwarding for
your IP cameras.)
Service From (WAN IP) Forward to (LAN IP)
RS-2104 (HTTP port) 61.220.20.16:2080 192.168.1.101:80
RS-2104 (Live Streaming) Based on network camera's
port forwarding setting
Based on network camera's
port forwarding setting
RS-2104 (Remote playback
port)
61.220.20.16:554 192.168.1.101:554
RS-2104 (FTP port) 61.220.20.16:21 192.168.1.101:21
RS-2104 (SMB port) 61.220.20.16:445 192.168.1.101:445
Network Camera A (HTTP port) 61.220.20.16:8001 192.168.1.102:80
Network Camera A (RTSP port) 61.220.20.16:9001 192.168.1.102:554
Network Camera B (HTTP port) 61.220.20.16:8002 192.168.1.103:81
Network Camera B (RTSP port) 61.220.20.16:9002 192.168.1.103:555
Table 3-4. IP addresses in scenario B

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Network Conguration Scenarios
Compro RS-2104 - User Manual
3-8
Note:
• Yourroutermayrequirearebootafterportforwardingisset.
• ShouldyouhavemorethanoneIPcamerasinyourLAN,configure
each additional IP camera with HTTP port number and RTSP port
number increased by 1, e.g. the second IP camera will use HTTP port
81 and RTSP port 555.
Now on a remote viewing PC with Internet connection, you can enter the WAN (public) IP address of your NVR,
followed by a colon and the NVR's public port number (here, for example, enter "http://61.220.20.16:2080"),
into the address bar of your web browser to log in to the NVR. Then go to the camera setup page and add
cameras by entering their WAN IP addresses. (Note you can still log in to your NVR locally through a machine
on the LAN network and add cameras using their LAN IP addresses).
On the other hand, if your router uses a oating IP address, instead of a xed IP address, you may need to en-
able the Dynamic DNS (DDNS) feature on the router (that is, if the feature is supported). So you can tie your
router's up-to-date WAN IP address to a hostname with which you can access your NVR over the Internet.
Consult the manufacturer of your router or refer to your router's user manual in case you need instructions.
(YoucanalsooptforusingCompro'sfreeiDDNSserviceonyourNVR.)

Initial Software Setup
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Chapter 4: Getting Started
4-1
Chapter 4: Getting Started
Initial Software Setup
YoumaynowproceedtoperformtheinitialsoftwaresetupusingtheComproiWizardsetuputility.Toset
upyourdevice,inserttheinstallationCDsuppliedwiththeNVRintoyourCD-ROMdrive,andtheiWizardin-
staller will start automatically and guide you during the setup process. Afterwards, select your language and
choose [Device Setup], and click on the type of Compro surveillance product you wish to install. Then select
your model from the list, and hit [OK] and follow the steps below.
Note:
If Autorun has been disabled in your computer, please browse the
contentsoftheinstallationCDanddouble-clickthe"iWizard.exe"le
torunthesetupwizard.
1. Connect the device according to the
instruction. And click [Next].
Figure 4-1. Hardware setup
2. Check if the device is properly connected via
the front LED indicators.
Figure 4-2. Check LED status
3. Thewizardsearchesforalltheavailable
Compro IP surveillance products on your LAN
network. Select the device you are setting
up from the list, and then the live video and
device information will be showed on the
right.Youmayalsodouble-clickonanyitem
on the "Connected Device(s)" list to view its
live video on your web browser. (Meanwhile,
the Windows Security Alert dialog may
appear. Please click [Unblock] to unblock it
from your Windows rewall when it pops up.) Figure 4-3. Scan for your device

Initial Software Setup
Initial Software Setup
Compro RS-2104 - User Manual
4-2
4. Compro recommends you enter a new
passwordtoprotectyourdevice.Youcan
also click [Next] to skip this step. (The default
passwordis“admin”.)
Figure 4-4. Set your password
5. Please enter your device name and set the
system date and time.
Figure 4-5. Set the date/ time
6. Choose to obtain IP address automatically
(DHCP) or manually configure IP address.
Then congure your connection port and hit
[Next].ThenchoosewhethertoallowiWizard
to automatically congure your rewall, and
set connection port.
Figure 4-6. Congure the IP address
7. If you want to use iDDNS service, please click
[Yes]andinputyourdesiredaddressname.
Then press [Check Availability] to check if the
entered address has been used. (Refer to the
user manual for the detailed information on
Compro iDDNS.) When successful, you can hit
[Create Shortcut] button to create a shortcut
on your desktop for convenient access later
on.
Figure 4-7. iDDNS setup
Table of contents
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