Connect SmartHome CSH-GRGDROPN User manual

Connect SmartHome Wireless
Garage Door Opener
CSH-GRGDROPN
User Manual

PACKAGE CONTENTS
• Smart Door controller x1
• Door Sensor x1
• User Manual x1
• Cable x1
COMPATIBILITY
Before starting, please check the compatibility list at the end of the
manual to see if your garage door is compatible.
You can also check it yourself by following steps:
1. Make sure your garage door has a wall-mounted button, nd the
terminals which connect to your wall-mounted button.
2. Take a wire with both ends stripped or a pliers to put each end to
the same terminals as the wall button wires are terminated to
(See the gure below). By doing so, if your door activates, then
your door opener is compatible with our device. If the door does
not activate, then the opener is not compatible by default.

SPECIFICATIONS
Model: CSH-GRGDROPN
Operating temperature: -13 to113°F (-25°C to 45°C)
Working voltage: AC100-240V 50/60HZ
Max power: 2000W
Wi-Fi: 2.4GHz IEEE 802.11 b/g/n, WEP/WAPI/TKIP/AES
System : iOS 8.0 or higher, Android 4.1 or higher

WIFI INDICATOR
Note:
Pressing and holding the Wi-Fi button will reset the Wi-Fi conguration when the
led indicator is green.
Pressing and holding the Wi-Fi button will switch the Wi-Fi conguration mode
when the led indicator is red.
How to clear the pairing between the sensor and controller?
1. Conrm the led indicator is solid green.
2. Pressing and holding the pairing button for 10 seconds until it blinks blue that
means the pairing was cleared.
RED – blinking rapidly (2 times per second)
Wi-Fi not congured.
Controller is in smart mode and ready to pair to Wi-Fi and Connect
Smarthome app.
RED – blinking slowly (once every 2 seconds)
Wi-Fi not congured.
Controller is in AP mode and ready to pair to Wi-Fi and Connect
Smarthome app.
GREEN – solid
The controller is connected to Wi-Fi and the Connect Smarthome app is
ready.
GREEN – blinking
Wi-Fi congured, but internet may be oine – check your router or the
Wi-Fi password.
Blue – blinking
Sensor has not been connected to controller.
Move the sensor 90 degrees to connect the sensor to the controller once
the they are connected, the led indicator will be solid green.

INSTALLING THE APP
Download Connect Smarthome app for free
Download the “Connect Smarthome” app from
Google Play Store (Android) or App Store (iOS).
Register Connect Smarthome app
Open Connect Smarthome app, For new users,
register a new account or if existing user, login
with your user name and password.
Register
No Account
Log In
Existing Account

Add Smart garage door controller to Connect Smarthome app
(Congure Wi-Fi)
1. Plug in the Smart controller. The LED indicator light ashes green then
red and blinks rapidly. If the LED indicator light is not blinking then you
need to reset the device to pairing mode by pressing and holding the
pairing button for 5 seconds.
When it is RED ashing rapidly, it is ready to pair with the
Connect Smarthome App.
2. Open the Connect Smarthome App, tap ‘Add Device’ (if empty room)
or ‘+’ to add your Smart garage door controller.
3. Select “Electrical” -> “Garage Door Opener”;
4. Enter your home Wi-Fi password, then click “next”,
connection will now begin.
5. Once connected you will get a menu ‘Added successfully’
and the led indicator is ashing blue (See right gure). You
can click on the pen to change the device name then press
‘Done’.

Place the sensor on the desktop
Vertical Horizontal
PAIR SENSOR WITH CONTROLLER
BEFORE INSTALLING SENSOR
Please check if the sensor is working or not. Open the Connect Smarthome app and
select the Garage door opener.
Conrm the Led indicator is ashing blue before pairing. Place the sensor in a
vertical position on a at surface.
Move the sensor 90 degress to a horizontal position and after approx. 15 - 20
seconds the app should show the correct state according to the direction of the door
sensor. See the below diagram for the correct orientation of the sensor.
Note:
• When device is online, it can be controlled.
• When device is oine, it displays “Oine” and cannot be remotely powered on.
• The garage door opener does not support 5GHz networks, ensure your
Wi-Fi is 2.4GHz.

Installation Note:
Please power o your garage door opener before installing the device.
1. Connect controller to your garage door opener using the cable.
Connect the cables of the controller to your garage door opener terminals which
should be connected to the wall button; If you have installed a wall button, please
twist them together.
2. Install Door Sensor
1.) Close your garage door.
2.) Clean the area on your garage door where the sensor is to be installed (top panel
of the garage door).
3.) Remove the double-sided tape and press into place.
Note:
The door sensor will only work if mounted to the top panel of your garage door. Any
other placement will cause incorrect operation.

Test
Open or close the garage door 3 to 5 times, and check the state on your app.
APP INSTRUCTIONS
1. How to use automated scenes?
There are two setting options for you to set automated scenes.
1.) One option is to add the device to “condition” list to trigger your other smart device.
2.) Another option is to add the device to “action” list to be triggered by another condition.
How to add the device to “Condition” list?
Note:
After setting the ‘door state’ you can choose to run another smart device e.g
Turn on/o a Smart Light when the door opens/closes or you can choose to
have a notication sent to you etc.

Note:
Only “Open” or “Close” action is valid.
How to add the device to “Action” list?
Take weather for example:

1. In the “HomeControl” screen, select the icon to set up device;
2. Select “set up device” to add new device, then select “works with Google”;
3. A list will appear showing actions and a search function to access more apps:
from here, search for the Connect Smarthome app.
4. Log into your Connect Smarthome account with your email address or mobile
number.
5. Once linked, it will show the devices linked to your account: you can assign them
to rooms. You will be prompted to authorize apps to sync.
6. Click “Done” and then it will give you a list of commands available.
7. When successfully linked, you will see it on your “Home Control” screen at the
bottom of the app screen. You can now control your devices through Google Home.

Connect Smarthome
Voice command:
“Ok Google, open (---)” Or “Ok Google, close (---)”.
If the voice command above doesn’t work, please try “Ok Google, turn on (---)” or
“Ok Google, turn o (---)”.
Note: “---” is the device name. It is suggested that you rename the device to a simple
but uncommon name.

SIRI CONTROL
1. Select “Smart”.
2. Select“Automation”.
3. click “+” at the right corner to start to set up.
4. Select “Launch Tap-to-run”.
5. Select the device you want to control.
6. Select “Control the garage door”.
7. Select the action, “Open” Or “Close” then click “save”.
8. Click “Next” to continue.
9. Click “Save”.
10. Click “Add to Siri”.
11. Click “Add to Siri”.

12. Click “When i say” (see right picture ) to
create your own voice command to control
your garage door by Siri.
13. Click “Add to Siri” to nish the setting.
14. Now you can talk with Siri to control your
garage door.
GEOFENCE CONTROL
You can control your garage door by
Geo-fence. Before we start to setup, you
have to enable location permission on your
phone settings rst.
1. Select “Smart”.
2. Select“Automation”.
3. Click “+” at the right corner.
Connect Smarthome

4. Select “When location changes”.
5. Select “Leave” or “Arrive” to control your
garage door.
6. Enter the right location (6-1) of your garage
door, or locate automatically by clicking
location icon (6-2).

7. Select “Run the device”.
8. Select the device you want to control.
9. Select “Control the garage door”.
10. Select the action, “Open” Or “Close”, then
click “save”.
11. Click “Next” to continue.

12. Click “Save”.
13. It shows as right picture after saving.

TROUBLESHOOTING
Garage door does not open or close from the app, but it works normally from the
wall-mounted garage door opener and remote control.
1. Make sure that your internet is working.
2. Make sure that the controller’s led indicator is solid green (if the LED is not solid green,
the controller is not connected to Wi-Fi).
3. Make sure that the motor control cable is connected to the garage motor terminal
securely. Inspect the cable for any sign of cuts or damage and replace if needed.
4. Make sure that the motor control cable is connected securely to the controller.
5. Restart the app.
The controller will not connect to my Wi-Fi network.
1. Connect your mobile phone to the same Wi-Fi network that you want to use, then hold
your mobile phone near the controller. Check your Wi-Fi status on your mobile phone.
If the signal strength is weak, the connection may fail. To improve your Wi-Fi signal, you
can move the router closer to the garage or install a Wi-Fi extender midway between
the controller and your Wi-Fi router.
2. Make sure that you are using a 2.4GHz network. Some routers have only their 5GHz
network on by default. Use your router’s setup process to enable the 2.4GHz network.
3. Make sure that the security option on your router is set to WPA/WPA2.
4. Move the controller inside your home close to your Wi-Fi router and set up its Wi-Fi
there, then move it back to the garage and check to see if Wi-Fi is re-established. If green
LED blinks after a minute from power-up, the Wi-Fi signal in the garage is weak and will
need a Wi-Fi extender.
5. If you are using the controller in a detached garage, you will need to install a Wi-Fi
extender to boost the signal in the garage.
6. If the LED indicator blinks green, it means that wrong password or internet
error, please check.
The app operated the door, but it does not show the door status correctly.
1. Make sure that the sensor is mounted to the door securely. The position is very
important.
2. Re-pair the sensor with controller, if the sensor can be re-paired with the controller, it
means the sensor is working, otherwise please take out of the sensor, open the shell to
replace the battery.

Compatibility List