Chamberlain HD520EVP User manual

www.chamberlain.com
CONTENTS
Preparation .............................. 1-4
Assembly................................. 5-9
Installation............................ 10-19
Install the Door Control ............. 20-21
Install the Protector System®...... 22-25
Power.................................. 26-27
Adjustments .......................... 28-30
Operation.................................. 31
Features................................... 32
Door Control .......................... 33-34
Remote Control ...................... 34-35
To Erase the Memory.................... 35
To Open the Door Manually ............ 35
Maintenance.............................. 36
Troubleshooting...................... 37-38
Accessories............................... 39
Warranty .................................. 40
Repair Parts .......................... 41-42
1/2 hp Belt Drive
Garage Door Opener
■ Please read this manual and the enclosed safety materials carefully!
■Fasten the manual near the garage door after installation.
■ The door WILL NOT CLOSE unless the Protector System®is connected and
properly aligned.
■Periodic checks of the garage door opener are required to ensure safe operation.
■The model number label is located on the left side panel of your garage
door opener.
■This garage door opener is compatible with MyQ®and Security+ 2.0®accessories.
■ DO NOT install on a one-piece door if using devices or features providing unattended
close. Unattended devices and features are to be used ONLY with sectional doors.
Serial Number:
Date of Purchase:
Models
• HD520EVP
• LW3500EV
FOR RESIDENTIAL USE ONLY
Write down the following information
for future reference:
.
.
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196

1
Safety Symbol and Signal Word Review
This garage door opener has been designed and tested to offer safe service provided it isinstalled,
operated,maintained and tested in strictaccordance with the instructionsand warningscontained in this
manual.
When you see these Safety Symbolsand Signal Words on the following pages,they will alert you to the
possibility of serious injury or death ifyou do notcomply with the warningsthat accompany them.The
hazard may come from something mechanical or from electric shock.Read the warnings carefully.
Mechanical
Electrical
When you see this Signal Word on the following pages,it will alert you to the possibilityofdamage to
your garage door and/or the garage door opener ifyou do notcomplywith the cautionary statements that
accompany it. Read them carefully.
Unattended Operation
The Timer-to-Close (TTC) feature, the MyQ®Smartphone Control app, and MyQ®Garage Door and
Gate Monitor are examples ofunattended close and are to be used ONLY with sectional doors.Any
device or feature that allowsthe door to close without being in the line ofsight ofthe door isconsidered
unattended close.The Timer-to-Close (TTC) feature, the MyQ®Smartphone Control,and any other
MyQ®devices are to be used ONLY with sectional doors.
Check the Door
To prevent possible SERIOUS INJURY or DEATH:
lALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance.
An unbalanced garage door may NOT reverse when required.
lNEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their
hardware,ALL of which are under EXTREME tension.
lDisable ALL locksand remove ALL ropes connected to garage door BEFORE installation and
operating garage door opener to avoid entanglement.
lDO NOT install on a one-piece door ifusing devices or featuresproviding unattended close.
Unattended devices and features are to be used ONLY with sectional doors.
To preventdamage to garage door and opener:
lALWAYS disable locks BEFORE installing and operating the opener.
lONLY operate garage door opener at120 V,60 Hzto avoid malfunction and damage.
Before you begin:
1. Disable locksand remove any ropes connected to the garage door.
2. Lift the door halfway up. Release the door. If balanced, it should stay
in place, supported entirely by its springs.
3. Raise and lower the door to checkfor binding or sticking. Ifyour door
binds, sticks, or is out of balance, call a trained door systems
technician.
4. Check the seal on the bottom of the door.Any gap between the floor
and the bottom ofthe door mustnotexceed 1/4 inch (6 mm).
Otherwise, the safety reversal system may not work properly.
5. The opener should be installed above the center of the door.Ifthere
is a torsion spring or center bearing plate in the wayof the header
bracket, it may be installed within 4feet (1.2 m) to the leftor right of
the door center.See page11.
Torsion
Spring
Extension
Spring
OR
Preparation

2
Additional Items You May Need:
Survey your garage area to see if you will need anyof the following items:
n(2) 2X4 PIECES OF WOOD
Maybe used to fasten the header bracket to the structural supports.Also used to position the
garage door opener during installation and for testing the safety reversing sensors.
nSUPPORT BRACKET AND FASTENING HARDWARE
Mustbe used if you have a finished ceiling in your garage.
nEXTENSION BRACKETS (MODEL 041A5281-1) OR WOOD BLOCKS
Depending upon garage construction, extension bracketsor wood blocksmay be needed to
install the safety reversing sensor.
nFASTENING HARDWARE
Alternate floor mounting of the safety reversing sensor will require hardware notprovided.
nDOOR REINFORCEMENT
Required if you have a lightweight steel, aluminum, fiberglass or glass panel door.
nRAIL EXTENSION KIT
Required ifyour garage door is more than 7 feet (2.13 m) high.
Tools Needed
2
1
3/16
7/16
1/2
7/32
5/16
3/8 7/16
1/2
Preparation

3
Carton Inventory
Your garage door opener ispackaged in one carton which containsthe motor unit and all parts
illustrated below.Accessories varydepending on the garage door opener model purchased.Depending
on your model, other accessories may be included with your garage door opener. Instructions for these
accessories will be attached to the accessory and are notincluded in this manual.Save the carton and
packing material until the installation and adjustment is complete. The images throughout this manual
are for reference only and your product may look different.
A. Header bracket
B. Pulley
C. Door bracket
D. Curved door arm
E. Straight door arm
(Packaged inside front rail section)
F. Trolley
NOTE: Be sure to assemble the trolley before sliding onto rail.
G. Emergency release rope and handle
H. Rail (1 front and 4 center sections)
I. Hanging brackets (2)
(Packaged inside the front rail section)
J. Garage door opener (motor unit)
K. Sprocket cover and screws
L. “U” bracket
M. Belt
N. Door control
O. Remote control
P. The Protector System®
Safety reversing sensors with 2 conductor white and white/blackwire attached:Sending Sensor
(1), Receiving Sensor (1), and Safety Sensor Brackets (2)
Q. 940EV Wireless Keypad (HD520EVP only)
NOT SHOWN
White and red/white wire
Owner's manual
Hardware
Q
Preparation

4
Hardware
Clevis Pin 5/16"x1-1/2"
Ring Fastener (3)
Hex Bolt 5/16"-18x7/8" (4)
Lock Washer
5/16"-18 (5)
Nut
5/16"-18 (6)
Self-Threading Screw
1/4"-14x5/8" (2)
Clevis Pin 5/16"x1"
Clevis Pin 5/16"x1-1/4"
Carriage Bolt
1/4"-20x1/2" (2)
Wing Nut 1/4"-20 (2)
ASSEMBLY INSTALLATION
Screw 6ABx1" (2)
Drywall Anchors (2)
Screw 6-32x1" (2)
DOOR CONTROL
Insulated
Staples
(Not Shown)
Lag Screw 5/16"-9x1-5/8" (4)
Hex Screw
#8x3/8" (2)
(packed with the
sprocket cover)
Bolt
1/4"-20x1-3/4"
Lock Nut
1/4"-20
Bolt
Nut 3/8"
Lock Washer 3/8"
Master Link
Spring
Trolley Nut
Threaded
Shaft
with
Preparation

5
Assembly
STEP 1 Assemble the rail and install the trolley
To prevent INJURY from pinching, keep hands and fingersaway from the jointswhile assembling the
rail.
To avoid installation difficulties, do not run the garage door opener until instructed to do so.
The front rail has a cut out“window” at the door end. The rail tab MUSTbe on top of the rail when
assembled.
1. Remove the straightdoor arm and hanging bracket packaged inside the front rail and set aside
for Installation Step 5 and 9. NOTE: To prevent INJURY while unpacking the rail carefully remove
the straightdoor arm stored within the rail section.
2. Align the rail sectionson a flat surface as shown and slide the tapered ends into the larger ones.
Tabsalong the side will lockinto place.
3. Place the motor unit on packing material to protectthe cover, and restthe backend of the rail on
top. For convenience, puta support under the front end of the rail.
4. As a temporary stop, insert a screwdriver into the hole in the second rail section from the motor
unit, as shown.
5. Check to be sure there are 4 plasticwear pads inside the inner trolley. Ifthey became loose
during shipping, check all packing material. Snap them back into position as shown.
6. Slide the trolley assembly toward the screwdriver as shown.
7. Slide the rail onto the “U” bracket, until itreaches all the stops on the top and sides ofthe “U”
bracket.
To garage
door opener
(TO MOTOR UNIT)
Front Rail
Section
(TO DOOR)
“U” Bracket
Outer Trolley
Inner Trolley
Wear Pads
SLIDE TO STOPS
ON TOP AND
SIDES OF
“U” BRACKET
Trolley
Rail Tab

6
Assembly
STEP 2 Fasten the rail to the motor unit
To avoid SERIOUS damage to garage door opener,use ONLY those bolts/fasteners mounted in the
top ofthe opener.
1. Insert a 1/4"-20x1-3/4" bolt into the cover protection bolt hole on the back end of the rail as
shown. Tighten securely with a 1/4"-20 lock nut.DO NOT overtighten.
2. Remove the boltsfrom the top of the motor unit.
3. Use the carton to support the front end of the rail.
4. Place the “U” bracket,flat side down onto the motor unit and align the bracket holes with the bolt
holes.
5. Fasten the “U” bracket with the previouslyremoved bolts;DO NOT use any power tools.The use
ofpower tools may permanently damage the garage door opener.
HARDWARE
Bolt 1/4"-20x1-3/4" Lock Nut 1/4"-20
“U” Bracket
Cover Protection
Bolt Hole
Bolt 1/4"-20x1-3/4"
Lock Nut 1/4"-20
Bolts (Mounted in the
garage door opener)

7
Assembly
STEP 3 Install the idler pulley
1. Lay the belt beside the rail, asshown. Grasp the end with the hooked trolley connector and pass
approximately 12" (30 cm) ofbelt through the window.Keep the ribbed side toward the rail, and
allowit to hang until Assembly Step 4.
2. Remove the tape from the idler pulley.The inside center should be pre-greased. If dry,regrease
to ensure proper operation.
3. Place the idler pulleyinto the window asshown.
4. Insert the idler bolt from the top through the rail and pulley.Tighten with a 3/8" lockwasher and
nut underneath the rail until the lock washer is compressed.
5. Rotate the pulley to be sure it spins freely.
6. Locate the rail tab. The rail tab is between the idler bolt and the trolley in the front rail section. Use
a flathead screwdriver and liftthe rail tab until the tab is vertical (90º).
HARDWARE
Bolt Nut 3/8"
Lock Washer 3/8"
Rail
Trolley Connector
Bolt
Lock Washer 3/8"
Nut 3/8"
Rail Tab
CORRECT
INCORRECT
Rail Tab
Idler Pulley
Grease Inside Pulley

8
Assembly
STEP 4 Install the belt
1. Pull the belt around the idler pulley and toward the trolley.The ribbed side mustcontactthe
pulley.
2. Hook the trolley connector into the retaining slot on the trolleyas shown (Figure 1).
3. With the trolleyagainstthe screwdriver, dispense the remainder of the belt along the rail
lengthtoward the motor unit and around the sprocket(Figure 2).The sprocketteeth must engage
the belt.
4. Check to make sure the beltis not twisted. Connectthe trolleythreaded shaftwith the master link
(Figure 3).
lPush pins of master link bar through holes in end of belt and trolley threaded shaft.
lPush master link cap over pins and pastpin notches.
lSlide the closed end ofthe clip-on spring over one of the pins.Push the open end ofthe
clip-on spring onto the other pin.
5. Remove the spring trolley nut from the threaded shaft.
6. Insert the trolley threaded shaftthrough the hole in the trolley.
HARDWARE
Master
Link
Threaded Shaft with Spring Trolley Nut
Sprocket
Figure 3
Threaded Shaft
Master Link
Figure 2
Trolley Connector
Figure 1
Retaining
Slot

9
Assembly
STEP 5 Tighten the belt
1. By hand, thread the spring trolley nut on the threaded shaft until it is finger tight against the
trolley. Do not use any tools.Remove the screwdriver.
2. Insert a flathead screwdriver tip into one of the nut ring slotsand brace itfirmly againstthe trolley.
3. Tighten the spring trolley nut with an adjustable wrench or a 7/16" open end wrench abouta
quarter turn until the spring releasesand snapsthe nut ring against the trolley.This sets the
spring to optimum belt tension.
Nut Ring
BEFORE
1"
(2.5 cm)
Nut Ring
AFTER
1-1/4"
(3.18 cm)
Spring
Trolley Nut
Nut Ring Slot
STEP 6 Install the sprocket cover
To avoid possible SERIOUS INJURY to finger from moving garage door opener:
lALWAYS keep hand clear of sprocket while operating opener.
lSecurely attach sprocket cover BEFORE operating.
1. Position the sprocket cover over the sprocketas shown and fasten to the mounting plate with
8x3/8" hex screws provided.
You have now finished assembling your garage door opener. Please read the following warnings
before proceeding to the installation section.
Hex Screw #8x3/8"
(Packed with the
sprocket cover)
HARDWARE
Hex Screw #8x3/8"
Sprocket Cover

10
Installation
IMPORTANT INSTALLATION INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.
2. Install garage door opener ONLY on properlybalanced and lubricated garage door.An
improperly balanced door may NOT reverse when required and could result in SEVERE
INJURY or DEATH.
3. ALL repairsto cables,spring assemblies and other hardware MUSTbe made by a trained door
systemstechnician BEFORE installing opener.
4. Disable ALL locksand remove ALL ropes connected to garage door BEFORE installing opener
to avoid entanglement.
5. Install garage door opener 7 feet(2.13 m) or more above floor.
6. Mount the emergencyrelease within reach, butatleast 6 feet (1.83 m) above the floor and
avoiding contactwith vehicles to avoid accidental release.
7. NEVER connectgarage door opener to power source until instructed to do so.
8. NEVER wear watches,ringsor loose clothing while installing or servicing opener. They could be
caughtin garage door or opener mechanisms.
9. Install wall-mounted garage door control:
lwithin sightofthe garage door.
lout of reach of children at minimum height of 5 feet (1.5m).
laway from ALL moving parts of the door.
10. Place entrapment warning label on wall nextto garage door control.
11. Place manual release/safetyreverse testlabel in plain view on inside of garage door.
12. Upon completion of installation, test safety reversal system. Door MUST reverse on contact with a
1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor.
13. To avoid SERIOUS PERSONAL INJURY or DEATH from electrocution,disconnect ALL electric
power BEFORE performing ANY service or maintenance.
14. DO NOT install on a one-piece door ifusing devices or features providing unattended close.
Unattended devices and features are to be used ONLY with sectional doors.

11
Installation
STEP 1 Determine the header bracket location
To prevent possible SERIOUS INJURY or DEATH:
lHeader bracketMUSTbe RIGIDLY fastened to structural supporton header wall or ceiling,
otherwise garage door might NOT reverse when required. DO NOT install header bracket over
drywall.
lConcrete anchors MUST be used if mounting header bracket or 2x4 into masonry.
lNEVER try to loosen, move or adjust garage door, springs, cables, pulleys, brackets, or their
hardware,ALL of which are under EXTREME tension.
lALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance.
An unbalanced garage door might NOT reverse when required.
Installation procedures vary according to garage door types.Follow the instructionswhich apply to your
door.
1. Close the door and mark the inside vertical centerline ofthe garage door.
2. Extend the line onto the header wall above the door.You can fasten the header bracket within 4
feet (1.22 m) of the left or right ofthe door center only ifa torsion spring or center bearing plate is
in the way; or you can attach it to the ceiling (see page 12) when clearance is minimal. (Itmay be
mounted on the wall upside down if necessary, to gain approximately 1/2" (1 cm). Ifyou need to
install the header bracket on a 2x4 (on wall or ceiling),use lag screws (not provided) to securely
fasten the 2x4 to structural supportsas shown here and on page 12.
3. Open your door to the highestpoint oftravel as shown.Draw an intersecting horizontal line on
the header wall 2" (5 cm) above the high point :
l2" (5 cm) above the high point for sectional door and one-piece door with track.
l8" (20 cm) above the high point for one-piece door without track.
This heightwill provide travel clearance for the top edge of the door.NOTE: If the total number of inches
exceeds the heightavailable in your garage, use the maximum height possible,or refer to page 12 for
ceiling installation.
Header Wall Vertical Centerline of Garage Door
2x4 Structural
Supports
Level
(Optional)
Unfinished
Ceiling
2x4
OPTIONAL CEILING MOUNT
FOR HEADER BRACKET
Sectional door with curved track
Header Wall
Track
2" (5 cm)
Highest
Point of
Travel
Door
One-piece door with horizontal track
Header Wall
Track
2" (5 cm)
Highest
Point of
Travel
Door
One-piece door without track:
jamb hardware
Header Wall
8" (20 cm)
Highest
Point of
Travel
Door
Jamb
Hardware
One-piece door without track:
pivot hardware
Header Wall
8" (20 cm)
Highest
Point of
Travel
Door
Pivot

12
Installation
STEP 2 Install the header bracket
You can attach the header bracketeither to the wall above the garage door, or to the ceiling. Follow the
instructions which will work bestfor your particular requirements.Do not install the header bracket over
drywall. If installing into masonry, use concrete anchors (not provided).
HARDWARE
Lag Screw 5/16"-9x1-5/8"
OPTION A WALL INSTALLATION
1. Center the bracketon the vertical centerline with the bottom edge of the bracket on the horizontal
line asshown (with the arrow pointing toward the ceiling).
2. Mark the vertical set of bracketholes. Drill 3/16" pilotholes and fasten the bracket securelyto a
structural supportwith the hardware provided.
UP
Wall Mount
Optional Mounting
Holes
Vertical
Centerline of
Garage Door
(Header Wall)
Header
Bracket
2x4 Structural
Support
Door Spring
(Garage Door)
Highest Point
of Garage
Door Travel
Horizontal
Line
Lag Screw
5/16"-9x1-5/8"
OPTION B CEILING INSTALLATION
1. Extend the vertical centerline onto the ceiling as shown.
2. Center the bracketon the vertical mark, no more than 6" (15cm) from the wall. Make sure the
arrow is pointing awayfrom the wall.The bracket can be mounted flush againstthe ceiling when
clearance is minimal.
3. Mark the side holes. Drill 3/16" pilot holes and fasten bracketsecurely to a structural supportwith
the hardware provided.
UP
(Header Wall)
Ceiling Mounting
Holes (Finished Ceiling)
Vertical
Centerline of
Garage Door
Header
Bracket
6" (15 cm)
Maximum
Door Spring
(Garage Door)
Lag Screw
5/16"-9x1-5/8"

13
Installation
STEP 3 Attach the rail to the header bracket
1. Position the opener on the garage floor below the header bracket.Use packing material asa
protective base.
NOTE: Ifthe door spring is in the way,you will need help. Have someone hold the opener
securely on a temporary supportto allowthe rail to clear the spring.
2. Position the rail bracket against the header bracket.
3. Align the bracket holes and join with a clevispin asshown.
4. Insert a ring fastener to secure.
HARDWARE
Clevis Pin 5/16"x1-1/2" Ring Fastener
Clevis Pin
5/16"x1-1/2"
Ring Fastener
STEP 4 Position the garage door opener
To preventdamage to garage door,restgarage door opener rail on 2x4 placed on top section ofdoor.
1. Remove the packing material and lift the garage door opener onto a ladder.
2. Fullyopen the door and place a 2x4 (laid flat) under the rail.For one-piece doorswithout tracks,
lay the 2x4 on it's side.
NOTE: A 2x4 is ideal for setting the distance between the rail and the door. Ifthe ladder is nottall
enough you will need help atthis point.If the door hitsthe trolley when it is raised,pull the trolleyrelease
arm down to disconnectthe inner and outer trolley.Slide the outer trolley toward the garage door
opener. The trolley can remain disconnected until instructed.
One-piece
door without
tracks
All other door types
Connected Disconnected

14
Installation
STEP 5 Hang the garage door opener
To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to
structural supportsof the garage. Concrete anchors MUST be used if installing ANY brackets into
masonry.
Hanging the garage door opener will varydepending on your garage.Below are three example
installations.Your installation may be different.For ALL installations the garage door opener MUST be
connected to structural supports. The instructionsillustrate one ofthe examples below.
Finished
Ceiling
Unfinished
Ceiling
HARDWARE
Hex Bolt 5/16"- 18x7/8"
Nut 5/16"-18
Lock Washer
5/16"-18
Lag Screw 5/16"-9x1-5/8"
1. On finished ceilings,use the lag screwsto attach a supportbracket(not provided) to the structural
supports before installing the garage door opener.
2. Make sure the garage door opener is aligned with the header bracket.Measure the distance
from each side of the garage door opener to the support bracket.
3. Cutboth pieces ofthe hanging bracket to required lengths.
4. Attach the end ofeach hanging bracket to the support bracket with appropriate hardware (not
provided).
5. Attach the garage door opener to the hanging brackets with the hex bolts, lock washers,and
nuts.
6. Remove the 2x4 and manually close the door. Ifthe door hits the rail, raise the header bracket.
Finished
Ceiling (not provided)
(not provided)
Lag Screw
5/16"-
9x1-5/8"
Lag Screw
5/16"-
9x1-5/8"
123
(not
provided)
Hex Bolt
5/16"- 18x7/8"
Nut 5/16"-18
Lock Washer
5/16"-18
456

15
Installation
STEP 6 Install the light bulbs
To prevent possible OVERHEATING of the end panel or light socket:
lUse ONLY A19 incandescent (100W maximum) or compactfluorescent (26W maximum) light
bulbs.
lDO NOT use incandescent bulbs larger than 100W.
lDO NOT use compact fluorescent light bulbs larger than 26W (100W) equivalent.
lDO NOT use halogen bulbs.
lDO NOT use short neck or specialty light bulbs.
1. Pull on the top sides ofthe lightlens and rotate the lightlens down.
2. Insert an A19 incandescent (100W maximum) or compact fluorescent (26W, 100W equivalent)
lightbulb into the lightsocket.
3. Rotate the lensup to close.
NOTE: Do not use halogen, short neck, or specialty light bulbs as these may overheat the end panel or
light socket. Do not use LED bulbs as they may reduce the range or performance of your remote controls.
or or
STEP 7 Attach the emergency release rope and handle
To prevent possible SERIOUS INJURY or DEATH from a falling garage door:
lIf possible, use emergency release handle to disengage trolley ONLY when garage door is
CLOSED.Weakor broken springs or unbalanced door could result in an open door falling
rapidlyand/or unexpectedly.
lNEVER use emergency release handle unless garage doorway is clear of persons and
obstructions.
lNEVER use handle to pull door open or closed. Ifrope knotbecomes untied, you could fall.
1. Insert one end of the emergency release rope through the handle. Make sure that “NOTICE” is
rightside up.Tie a knot atleast1 inch (2.5 cm) from the end ofthe emergencyrelease rope.
2. Insert the other end ofthe emergency release rope through the hole in the trolley release arm.
Mount the emergency release within reach, but at least 6 feet (1.83 m) above floor, avoiding
contact with vehicles to prevent accidental release and secure with a knot.
NOTE: Ifit is necessary to cut the emergency release rope, seal the cutend with a match or lighter to
prevent unraveling. Ensure the emergency release rope and handle are above the top of all vehicles to
avoid entanglement.

16
Installation
STEP 8 Install the door bracket
Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE
installation of door bracket.Contactthe garage door manufacturer or installing dealer for opener
reinforcement instructions or reinforcement kit. Failure to reinforce the top section as required
according to the door manufacturer may void the door warranty.
A horizontal and vertical reinforcement isneeded for
lightweight garage doors (fiberglass, aluminum, steel,
doors with glass panel, etc.) (not provided). A horizontal
reinforcement brace should be long enough to be secured
to two or three vertical supports.A vertical reinforcement
brace should cover the heightof the top panel. Contactthe
garage door manufacturer or installing dealer for opener
reinforcement instructions or reinforcement kit.
NOTE: Many door reinforcement kitsprovide for direct attachment ofthe clevispin and door arm.In this
case you will not need the door bracket;proceed to the nextstep.
Self-Threading Screw
1/4"-14x5/8"
HARDWARE
OPTION A SECTIONAL DOORS
1. Center the door bracket on the previouslymarked vertical centerline used for the header bracket
installation. Note correct UP placement, as stamped inside the bracket.
2. Position the top edge of the bracket 2"-4" (5-10 cm) below the top edge of the door,OR directly
below anystructural support acrossthe top of the door.
3. Mark, drill holes and install as follows, depending on your door’s construction.
Metal orlight weight doors usinga verticalangle iron brace between the doorpanel support and
the door bracket:
lDrill 3/16" fastening holes.Secure the door bracketusing the two 1/4"-14x5/8" self threading
screws. (Figure 1)
lAlternately, use two 5/16"-18x2" bolts, lock washers and nuts (not provided). (Figure 2)
Metal, insulated or light weight factory reinforced doors:
lDrill 3/16" fastening holes.Secure the door bracketusing the self-threading screws.(Figure 3)
Wood Doors:
lUse top and bottom or side to side door bracketholes.Drill 5/16" holes through the door and
secure bracket with 5/16"-18x2" carriage bolts, lock washers and nuts (not provided). (Figure 4)
NOTE: The 1/4"-14x5/8" self-threading screws are not intended for use on wood doors.
FIGURE 1
FIGURE 3 FIGURE 4
FIGURE 2
Vertical
Reinforcement
Vertical Centerline
of Garage Door
UP
Door Bracket
Vertical Reinforcement
Vertical Centerline
of Garage Door
Hardware
(not provided)
Door Bracket
UP
Vertical
Centerline
of Garage
Door
UP
Vertical Centerline of
Garage Door
Hardware
(not provided)
UP
Inside Edge of Door or
Reinforcement Board
Self-Threading Screw
1/4"-14x5/8"
Self-Threading
Screw
1/4"-14x5/8"

17
Installation
STEP 8 Install the door bracket (continued)
OPTION B ONE-PIECE DOORS
1. Center the door bracket on the top of the door, in line with the header bracket as shown.
2. Mark either the leftand right,or the top and bottom holes.
Metal Doors:
lDrill 3/16" pilotholes and fasten the bracket with the self-threading screwsprovided.
Wood Doors:
lDrill 5/16" holes and use 5/16"-18x2" carriage bolts,lock washers and nuts (not provided) or
5/16"x1-1/2" lag screws (not provided) depending on your installation needs.
NOTE: The door bracketmay be installed on the top edge of the door if required for your installation.
(Refer to the dotted line optional placementdrawing.)
For a door with no exposed
framing, or for the optional
installation, use lag screws
5/16"x1-1/2" (not provided)
to fasten the door bracket.
Vertical
Centerline
of Garage
Door
Optional
Placement
of Door
Bracket
Door Bracket
Header Bracket
Header Wall
2x4 Support (Finished Ceiling)
Door
Bracket
Top of Door
(Inside Garage)
Top Edge of
Door
Optional
Placement
Optional
Placement
Top Edge
of Door
Top of Door
(Inside Garage)
Door
Bracket
Hardware
(not provided)
Hardware
(not provided)
Metal Door Wood Door
Self-Threading
Screw 1/4"-14x5/8"

18
Installation
STEP 9 Connect the door arm to the trolley
Installation will vary according to the garage door type. Follow the instructions which apply to your door.
OPTION A SECTIONAL DOORS
IMPORTANT: The groove on the straightdoor arm MUSTface away from the curved door arm.
1. Close the door. Disconnect the trolley bypulling the emergency release handle.
2. Attach the straight door arm to the outer trolleyusing the clevispin. Secure with the ring fastener.
3. Attach the curved door arm to the door bracketusing the clevis pin. Secure with the ring fastener.
4. Bring arm sections together. Find two pairs ofholes that line up and join sections.Selectholes as
far apart as possible to increase door armrigidity and attach using the bolts,nuts, and lock
washers.
5. Pull the emergencyrelease handle toward the garage door opener until the trolleyrelease arm
is horizontal. The trolley will re-engage automatically when the garage door opener is activated.
NOTE: Ifthe holes in the curved door arm and the straightdoor arm do not align, reverse the straight
door arm,selecttwo holes (as far apart as possible) and attach using bolts ,nuts, and lock washers . If the
straight door arm ishanging down too far, you may cut6 inches (15 cm) from the solid end.
HARDWARE
Hex Bolt 5/16"-18x7/8"
Nut 5/16"-18
Lock Washer 5/16" -18
Clevis Pin 5/16"x1"Clevis Pin 5/16"x1-1/4"
Ring Fastener
Straight
Door Arm Curved
Door
Arm
(Groove
facing
out)
CORRECT
Straight
Door
Arm Curved
Door
Arm
INCORRECT
Lock Washer
5/16" -18
Nut
5/16"-18
Hex Bolt 5/16"-18x7/8"
Clevis Pin 5/16"x1-1/4"
Ring Fastener Clevis Pin
5/16"x1"

19
Installation
STEP 9 Connect the door arm to the trolley (continued)
OPTION B ONE-PIECE DOORS
IMPORTANT: The groove on the straightdoor arm MUSTface away from the curved door arm.
1. Close the door. Disconnect the trolley bypulling the emergency release handle.
2. Fasten the straight door armand the curved door arm together to the longestpossible length
(with a 2 or 3 hole overlap) using the bolts,nuts,and lockwashers.
3. Attach the straight door arm to the door bracketusing the clevis pin. Secure with the ring fastener.
4. Attach the curved door arm to the trolleyusing the clevis pin. Secure with the ring fastener.
5. Pull the emergencyrelease handle toward the garage door opener until the trolleyrelease arm
is horizontal.
HARDWARE
Hex Bolt 5/16"-18x7/8"
Nut 5/16"-18
Lock Washer 5/16" -18
Clevis Pin 5/16"x1"Clevis Pin 5/16"x1-1/4"
Ring Fastener
One-Piece Door without Track
One-Piece Door with Track
Straight
Door Arm
Curved
Door
Arm
(Groove
facing out)
CORRECT INCORRECT
Straight
Door
Arm
Curved
Door
Arm
Ring
Fastener Ring Fastener
Nut 5/16"-18
Nut 5/16"-18
Ring
Fastener
Ring Fastener
Lock Washer 5/16" -18
Lock Washer 5/16" -18
Clevis Pin 5/16"x1-1/4"
Clevis Pin
5/16"x1-1/4"
Hex Bolt 5/16"-18x7/8"
Hex Bolt 5/16"-18x7/8"
Clevis Pin
5/16"x1"
Clevis Pin
5/16"x1"