Contro l4 C4-DSC-EN-BL User manual

11
Exterior Door Station
Setup Guide
Supported models
• C4-DSC-EN-BL Exterior Door Station
AC, DC, POE & WiFi - Satin Black
• C4-DSC-EN-SN Exterior Door Station
AC, DC, POE & WiFi - Satin Nickel
• C4-DSC-EN-VB Exterior Door Station
AC, DC, POE & WiFi - Venetian Bronze
Box contents
Carefully unpack the Control4® Door Station from the box and
ensure that the following items are included in the box. Contact
your Control4 Dealer immediately if any parts are missing or if
any components are damaged.
• Exterior Door Station (C4-DSC-EN)
• Faceplate
• Mounting screws (2)
• Security screw tool
• Warranty card
Required hardware
• Door Station Metal Back Box (C4-DSBB-M, sold separately)
Accessories
• Antenna Kit—WiFi/ZigBee 2.4 GHz, 26 cm
(C4-AK-26cm, sold separately)
• Antenna Kit—WiFi/ZigBee 2.4 GHz, 3 m
(C4-AK-3M, sold separately)
Specifications
Dimensions (H x W x D) 7.19” (183 mm) x 5.25” (133 mm) x 2.5” (63.5 mm)
Weight 1.1 lbs. (.49 kg)
Shipping Weight 1.6 lbs. (.725 kg)
Network 10/100 BaseT Ethernet (preferred) or WiFi (802.11 b/g/n)
Voltages AC: 100V - 240V
DC: 12 - 24V, 15W
Contacts (2 sets) DC: 48V maximum operation (low voltage)
Relays (1) AC: 36V, 2A
DC: 24V
maximum operation (low voltage)
Grounding requirements
Power type Earth ground?
AC Yes, required for safety.
Power over Ethernet (PoE) No. Do not connect.
DC Recommended; not required.
Features
Front panel detail
Figure 1: Front faceplate
A Screw holes (2)—Used to screw the faceplate into the back
box.
B Camera—640×480 wide angle. Used for Video Intercom.
C Call button—Used to initiate an intercom call.
D Speaker—Used for Audio and Video Intercom.
E Microphones (2)—Used for Audio and Video Intercom.
A
E
A
B
C
D

2
Inside panel detail
Figure 2: Door Station, inside panel
A
C D E
B
A AC connector—Used to connect the wires for AC power.
B Contacts/Relay—Used to connect the wires for Control4 and
third-party devices.
Note: Use the contacts and relays for non-secure
devices only. For example, don’t attach security gate
wires to this terminal block.
C Reset button—Used to reset or factory restore the Door
Station.
D DC connector—Used to connect the wires for DC power.
E RJ45 connector—Supports Ethernet data connection and PoE.
Warnings
Warning! To avoid bodily harm, understand and follow
these safety precautions before operating this Door
Station:
• Using worn-out or damaged power cords may result
in electric shock or fire.
• Always contact an authorized Control4 service
provider for assistance if any repair or adjustment is
required.
Avertissement ! Pour éviter des dommages physiques,
comprenez et suivez ces mesures de sécurité avant
d’actionner station de porte Control4® sans fil:
• Utilisant usé ou endommagé les cordons de secteur
peuvent avoir comme conséquence la décharge
électrique ou le feu.
• Entrez en contact avec toujours un fournisseur des
services Control4® autorisé pour l’aide si n’importe
quelle réparation ou ajustement est exigée.
Important! Improper use or installation can cause LOSS/
DAMAGE OF PROPERTY.
Important! L’utilisation ou l’installation inexacte peut
causer LOSS/DAMAGE DE PROPRIÉTÉ.
Important! Using this product in a manner other than
outlined in this document voids your warranty. Further,
Control4 is NOT liable for any damage incurred with the
misuse of this product. See “Warranty.”
Important ! Utilisant ce produit en quelque sorte autre
que décrit dans ce document vide votre garantie.
De plus, Control4 n’est pas responsable d’aucun
dommage encouru avec l’abus de ce produit. Voyez que
«Warranty.»
Warning! Before you install the Door Station, switch o
the circuit breaker or remove the fuse from the fuse box.
Avertissement ! Pour l’endroit où vous installez station
de porte, coupez le disjoncteur ou enlevez le fusible de
la boîte de fusible.
Important! Before you can complete the above
instructions, you must have a Door Station back box
installed according to the documentation provided in
the back box kit. See “Accessories” for details.
Important ! En coupant l’ouverture pour la boîte de
mur, ne coupez pas l’ouverture trop grande. Soyez
conservateur et agrandissez-avec précaution la comme
nécessaire. Voyez que <<Accessories>>.
Pre-installation
1 Find the best exterior location for the Door Station. See
“Mounting tips” below.
2 Install the Door Station Back Box. See the Door Station Back
Box Installation Guide for details.
3 Determine which network and power options to use (see
“Network options” and “Power options”).
4 (WiFi only) If not using Ethernet, a strong, reliable
WiFi signal is required. Before the Door Station is fully
installed, test the WiFi signal strength in Composer Pro’s
System Manager. See the Composer Pro User Guide
( ctrl4.co/cpro-ug )for details.
Mounting tips
Follow these tips for the best results.
1 Install the Door Station in a place where it will be protected
from water (for example, rain and sprinklers).
2 Do not expose the Door Station to direct sunlight. If the sun
hits the Door Station, we recommend that you purchase the
Satin Nickel model (C4-DCS-EN-SN) to reduce fading and
degradation of the Door Station.
3 Find the best exterior location for the Door Station. See the
Door Station Back Box Installation Guide for instructions.
• Mount the Door Station where the video camera is aimed
at an average person’s height so the person inside the
building gets a good view of the person calling in.
• Mount the Door Station so that the caller can comfortably
speak into the microphone (about two feet/60cm away).
4 We do not recommend using WiFi for an exterior installation.
If you must use WiFi, however, follow these guidelines:
• WiFi signal strength at th exterior location must be strong.
• Verify that the Door Station works correctly.

33
5 The Door Station’s backlit button indicator can be turned on
or o, depending on what is required for the installation.
• The backlit button may make it easier to see the button
when it’s dark outside. Normally, the light on the button
remains on or o, depending on how it is configured in the
system; however, it’s also used to convey device status at
certain times.
• When the Door Station is first powered on, the button blinks
slowly until ready to be used in the system. If the button
continues to blink slowly for over three minutes, the device
may be experiencing a problem and should be restored to
factory settings. During a factory restore process, the button
blinks rapidly.
Network options
Important! (1) We recommend the Ethernet connection
for the best communication with the Control4 system.
(2) WiFi requires an antenna (sold separately).
The Door Station can be connected using one of these network
types:
• Ethernet—For best results, this is the preferred option.
Connect Ethernet cable to the Door Station’s RJ-45 LAN
port.
• WiFi—The WiFi antenna communicates with the LAN’s WAP.
If the LAN has a WAP set up, no additional wiring is needed
except for power. Although this device supports b/g/n, 802.11
b is not supported for Video Intercom, and Wireless-N is
recommended. See “WiFi antennas” below for details. See
“Wireless network limitations” below.
Wireless network limitations
Many WiFi access points handle multicasts (network trac
simultaneously sent to multiple devices, for example, when the
Door Station broadcasts video to all stations) by slowing down
transmission speed to the 1 Mbps basic rate. This can cause
overall WiFi congestion in the WiFi network during the broadcast.
Video Intercom response times and images may degrade at each
device.
If a home requires a large number of WiFi Video Intercom
devices, ensure that you have a robust WiFi network (possibly
consisting of multiple access points).
Power options
This device can be powered using Power over Ethernet (PoE),
AC, or DC.
Caution! Do not attempt to use PoE, AC, and DC power
at the same time. Choose only one power option.
Attention ! Ne pas tenter d’utiliser PoE, AC et DC en
même temps. Choisir une seule option d’alimentation.
The Door Station can be powered using one of these three
options:
• Power over Ethernet (PoE)—The power for the Door Station
is provided by the PoE Injector through the Ethernet
connection. No additional wiring is needed.
Note: If using Ethernet cable, install the ferrite clamp on
the Ethernet cable inside the back box.
• AC or DC—Used to power the Door Station when using an
Ethernet (non-PoE) or WiFi network connection.
Power and network installations
Choose one of these six options to connect the Door Station’s
wiring:
• Ethernet with PoE (preferred)
• Ethernet with AC
• Ethernet with DC
• WiFi with AC
• WiFi with DC
• WiFi with PoE
Option 1 (preferred): Ethernet connection with a
PoE injector or switch
PoE injects electrical current into the Ethernet cable using a PoE
Injector (AC-POE1-B) or a third-party PoE solution to provide the
Door Station with power and a network connection.
To install the Door Station with a PoE and Ethernet connection
using a PoE Injector:
1 Plug the Ethernet cable into the Door Station (see Figure 3).
2 See the section “Grounding requirements” for details about
earth grounding.
Figure 3: Ethernet with PoE injector
3 Connect an Ethernet cable to the Door Station and the PoE
injector’s (AC-POE1-B) LAN+DC port.
4 Connect an Ethernet cable to the PoE injector’s LAN port
and the network switch.
5 Connect AC power to the PoE injector.
Ethernet connection

4
Option 2: Ethernet connection with AC power
To install the Door Station with Ethernet and AC power:
1 Plug the Ethernet cable into the Door Station (see Figure 4).
2 Connect a ground wire from the Door Station to one of the
back box lugs (see Figure 12).
3 Connect a second earth ground or house ground wire from
the second back box lug to the home. See “Grounding
requirements” for details about earth grounding.
4 Connect the neutral (N) and hot (L) wires to the ACpower
source for the Door Station according to national and local
electrical codes.
Tip: The hot or (L) wire’s connector is closest to the
bottom of the Door Station’s plate.
5 If your installation requires alternative wires and the use of a
terminal block, strip the power wires to 1/4" (6mm) on the
end, if necessary.
Figure 4: Ethernet with AC power
Ground wire
Ethernet cable
AC connections
(Hot and Load)
Option 3: Ethernet connection with DC power
To install the Door Station with Ethernet and DC power:
1 Plug the Ethernet cable into the Door Station (see Figure 5).
2 Connect a ground wire from the Door Station to one of the
back box lugs (see Figure 12).
3 Connect a second earth ground or house ground wire from
the second back box lug to the home. See “Grounding
requirements” for details about earth grounding.
4 Connect the negative (-) and positive (+) wires to the DC
power source for the Door Station according to national and
local electrical codes.
Tip: The positive (+) wire’s connector is located on the
bottom left side of the Door Station’s plate.
5 If your installation requires alternative wires and the use of a
terminal block, strip the power wires to 1/4” (6mm) on the
end, if necessary.
Figure 5: Ethernet with DC power
Contacts and relays
Ethernet cable
Ground wireDC connections
(+ and -)

55
Option 4: WiFi connection with AC power
Note: WiFi requires an antenna (sold separately).
To install the Door Station with WiFi and AC power:
1 Ensure that a strong and reliable WiFi signal is available.
2 Connect a ground wire from the Door Station to one of the
back box lugs (see Figure 6).
3 Connect a second earth ground or house ground wire from
the second back box lug to the home. See “Grounding
requirements” for details about earth grounding.
4 Connect the neutral (N) and hot (L) wires to the ACpower
source for the Door Station according to national and local
electrical codes.
Tip: The hot or (L) wire’s connector is closest to the
bottom of the Door Station’s plate.
5 If your installation requires alternative wires and the use of a
terminal block, strip the power wires to 1/4” (6mm) on the
end, if necessary.
6 Attach the antenna (3m or 26cm) to the Door Station. See
“WiFi antenna kit installation” for instructions.
7 Run the antenna wire through the back box hole (see
Figure6). Ensure that the wire doesn’t touch the back box.
8 Align the antenna vertically to the wall outside the back
box (26cm antenna) or run the antenna through the wall
(3mantenna). See “WiFi antennnas” for details.
Figure 6: WiFi with AC power
AC connections
(Hot and Load)
Back box
Ground wire
Antenna
Option 5: WiFi connection with DC power
Note: WiFi requires an antenna (sold separately).
To install the Door Station with WiFi and DC power:
1 Ensure that a strong and reliable WiFi signal is available.
2 (Recommended) Connect a ground wire from the Door
Station to one of the back box lugs (see Figure 12).
3 (Recommended) Connect a second earth ground or house
ground wire from the second back box lug to the home. See
“Grounding requirements” for details about earth grounding.
4 Connect the negative (-) and positive (+) wires to the
DCpower source for the Door Station according to national
and local electrical codes.
Note: The positive (+) wire’s connector is located on the
bottom left side of the Door Station’s plate.
5 If your installation requires alternative wires and the use of a
terminal block, strip the power wires to 1/4” (6mm) on the
end, if necessary.
6 Attach the antenna (3m or 26cm) to the Door Station. See
“WiFi antenna kit installation” for details.
7 Run the antenna wire through the back box hole (see
Figure12). Ensure that the wire doesn’t touch the back box.
8 Align the antenna vertically to the wall outside the back
box (26cm antenna) or run the antenna through the wall
(3mantenna).
Figure 7: WiFi with DC power
Ground wireDC connections
(+ and -)
Antenna
Contacts and relays

6
Option 6: WiFi connection with PoE
Note: WiFi requires an antenna (sold separately).
To install the Door Station with WiFi and PoE:
1 Ensure that a strong and reliable WiFi signal is available.
2 Connect the Ethernet cable into the Door Station (see
Figure8).
3 Attach the antenna (3m or 26cm) to the Door Station. See
“WiFi antenna kit installation” for details.
4 Run the antenna wire through the back box hole (see
Figure12). Ensure that the wire doesn’t touch the back box.
5 Align the antenna vertically to the wall outside the back
box (26cm antenna) or run the antenna through the wall
(3mantenna).
Figure 8: WiFi with PoE
WiFi antennaEthernet and PoE connection
Attach the Door Station
To attach the Door Station to the back box:
1 After the back box, all wiring, cables, and antennas are
installed, carefully insert the Door Station into the back box.
2 Align the Door Station’s top and bottom screw holes on the
faceplate with the screw holes on the back box, then attach
the Door Station to the back box with the included screws.
3 To prevent moisture and dust from getting inside the Door
Station, make sure the rubber gasket on the inside panel
completely covers and seals the Door Station’s faceplate
against the back box.
Configure the Door Station
To configure the Door Station in Composer Pro:
1 In Composer Pro, double-click the Door Station driver to add
it to a room in the project.
2 Identify the device to the project.
3 (WiFi only) For your convenience, the Door Station driver
includes a meter to check WiFi signal strength. Use System
Manager in Composer Pro to configure the WiFi parameters.
See the Composer Pro User Guide for details.
Resetting/Factory restoring the Door
Station
To reset or factory restore the Door Station:
1 Unscrew the faceplate (top and bottom) and pull the Door
Station out from the back box just enough to expose the
Reset button (see Figure 2).
2 While the Door Station is still powered, press the Reset
button on the bottom of the Door Station to reset or restore:
• Quick press—Resets. Press to reset the Door Station.
• Long press—Restores to factory defaults. Press until the
button on the faceplate begins to blink rapidly, signaling
the start of the factory restore process.
3 When the reset/restore is completed, insert the Door Station
into the back box and reattach the faceplate.

77
Installing a WiFi antenna (optional)
WiFi antenna options
Note: We recommend an Ethernet connection over a
WiFi connection.
Two types of WiFi antenna kits are available for purchase: 26cm
(dipole, best performance) or 3m (when you need to install the
wire further away from the Door Station for a better WiFi signal).
• Antenna Kit—WiFi/ZigBee 2.4GHz, 26cm (C4-AK-26cm,
sold separately). Recommended for walls that do not have
thick concrete or metal. See Figure 9 and “WiFi antenna kit
installation” for details.
Figure 9: 26 cm antenna kit
• Antenna Kit—WiFi/ZigBee 2.4GHz, 3m (C4-AK-3M, sold
separately). Extend the range when walls have thick concrete
or metal. See Figure 10 and “WiFi antenna kit installation” for
details.
Figure 10: 3 m antenna kit
Installing the antenna
Before you install the antenna:
1 Make sure the Door Station is assembled.
2 Make sure the Door Station back box is installed in the wall.
See the Door Station Back Box Installation Guide for details.
To install the 26cm antenna:
1 Attach the antenna’s plug to the RSMA connector on the
Door Station (see Figure 11).
Figure 11: Antenna-to-RSMA connector
RSMA connector Antenna
2 Thread the other end of the antenna through the back wall
of the back box (see Figure 12).
Figure 12: Thread antenna through back box
3 Leave the other end of the antenna hanging outside the back
box. Adjust it vertically for the best signal.
4 Carefully insert the Door Station into the back box (see
“Attach the Door Station”).
To install the 3m antenna:
1 Attach the antenna’s plug to the RSMA connector on the
Door Station (see Figure 11).
2 Thread the other end of the antenna through the back
wall of the back box and through the wall as needed (see
Figure12).
3 Carefully insert the Door Station into the back box (see
“Attach the Door Station”).

8
Connecting contacts and relays
You can connect devices to the contact ports or the relay ports
(see Figure 13).
Figure 13: Contacts and relays
Contacts Relays
Caution! Control4 does not support using earth ground
for contacts, because this can damage the Door Station.
Connecting to a terminal
The Door Station provides nine connections for contacts and
relays: three terminals for Contact 1, three terminals for Contact 2,
and three terminals for the relay (see Figure 14).
• Contact (2 sets)—Terminal connector for one dry contact
closure, logic input connection, for gate control, etc.
Provides power for small devices (12 V), signal input (SIG),
and return path (GND). The current, 100mA, is shared across
both sets of contacts.
Note: Do not use contacts that are grounded. The Door
Station only supports non-grounded contacts.
• Relay (1)—Terminal connector for one normally closed or
normally opened switchable connection for doorbell control
(see Figure 15) or gate control. The set contains a connection
for Normally Opened (NO), Normally Closed (NC), and
Common (COM).
Figure 14: Contact/Relay locations
Contact 1 Contact 2 Relay
To attach the wires to the contacts or relay:
1 Select one of the large bottom-row holes (see Figure 13).
Notice that the top-row holes are smaller than the bottom-
row holes).
2 Using a small, flat-blade screwdriver, insert the screwdriver
into the slot on the small block that sits between the two
rows of holes next to the port, then push down firmly. The
block will depress.
3 Insert the wire. Make sure that the wire inserts all the way
into the hole.
4 Release the screwdriver.
Figure 15: Example wiring, relay port: Normally open (doorbell)
Troubleshooting
Boot up
When the Door Station is booting up, if the button blinks and
does not stop after three minutes, the Door Station will need to
be restored to factory settings. See “Resetting/Factory restoring
the Door Station” earlier in this document.
Restoring to factory settings
To restore the device to its default factory settings, see
“Resetting/Factory restoring the Door Station” earlie in this
document.
Security best practices
The Exterior Door Station is the first smart Control4 device
designed to be installed on the outside of a dwelling. The Door
Station has connections for relays (to open doors and gates) and
contacts. If installed without the proper security precautions,
unauthorized access to the Door Station could provide access
to Ethernet signals, Control4 signaling, and gate or door relays.
Control4 advises Control4 Dealers to be aware of these risks
and take all necessary precautions depending on each specific
installation you will be doing.
• It is each dealer’s sole responsibility to advise their customer
at each installation of any security risks specific to such
installation. Control4 makes no claims, representations,
or warranties regarding the security of this product and
accepts no liability for any security risk attendant to a
specific installation.
• The Exterior Door Station ships standard with security
screws. Dealers are encouraged to use these screws, or
even substitute alternate security screws per the dealer’s or
customer’s preference. Screw size is metric M3.5x.6-30L.
• Security gates or automatic doors should not be connected
to the relay in the Door Station if mounted in an unsecured
area. Such relays could be accessed in the event of a
breach of the device. Secure, relay-driven devices should be
connected to a more secure relay controller mounted behind
a secure wall.
• Security devices, for example, numeric keypads, should not
be connected to the contact sensors in the Door Station
if mounted in an unsecured area. Such devices could be
accessed in the event of a breach of the device. Security-
sensitive devices should be connected to more secure
contacts mounted behind a secure wall.

control4.com | 888.400.4070
200-00243-H
2015-05-14 MS
Copyright ©2015, Control4 Corporation. All rights reserved. Control4, the Control4 logo, the 4-ball logo, 4Store, 4Sight, Control My Home, Everyday Easy, and
Mockupancy are registered trademarks or trademarks of Control4 Corporation in the United States and/or other countries. All other names and brands may be claimed as
the property of their respective owners. All specifications subject to change without notice. H
• Although the best video performance will be enabled by
Ethernet connectivity, unauthorized access to the Door
Station could provide access to the dwelling’s Ethernet
network and corresponding personal data.
There are alternatives to mitigate this risk. The Dealer should
consider the following options:
• Running Control4 on an isolated LAN from PCs on the
network would limit exposure to personal data.
• Running MAC address filtering on the router or switch to
force a hacker to spoof the Door Station’s MAC address to
gain access to the LAN.
• Configuring the Door Station as WiFi instead of Ethernet
would allow the dealer to use robust WiFi security
protocols, for example, WPA.
Note: WiFi signals must be very strong and stable to
support Video Intercom.
• Routing the Ethernet cable to the Door Station through a
secure, managed switch to limit data access from the Door
Station.
• Dealers should take time to assure they are not creating
an unforeseen security risk for the customer, and any such
risks should be discussed with the customer prior to the
installation.
• Carefully consider with your customer any contacts or relays
before connecting them to the Door Station, and what
implications could arise if someone gained access to the rear
of the Door Station.
• Also, think about what could happen if someone gained
access to the Ethernet cable, and take necessary precautions
to protect private customer information unless your
customer is willing to assume these risks. Making available
the proper security protections to a customer for their
residence is the responsibility of the Control4 installer.
Additional resources
The following resources are available for more support.
• Control4 Knowledgebase and forums
• Control4 Technical Support
• Control4 website at
www.control4.com
• Composer Pro documentation in various formats available at
ctrl4.co/docs .
Regulatory/Safety Information
To review regulatory information for your Control4 products, see
ctrl4.co/reg .
Patent information
Applicable patents are available at www.control4.com/legal/
patents .
Warranty
See www.control4.com/warranty for details.
More help
For the latest version of this document, open the URL below or
scan the QR code.
LATEST VERSION
ctrl4.co/ds-e-ig