Costar Video Systems CVI5000 User manual

User Manual
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User Manual
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Table of Contents
Table of Contents
Table of Contents ...........................................................................................................................................3
1.0 General Information ..................................................................................................................................5
1.1 About This Document.........................................................................................................................5
1.2 Copyright/Intellectual Property Rights Statement.............................................................................5
1.3 FCC Compliance .................................................................................................................................5
1.4 Support Services.................................................................................................................................5
2.0 Returns........................................................................................................................................................6
2.1 Instructions ........................................................................................................................................6
2.2 Shipment............................................................................................................................................6
3.0 Safety ..........................................................................................................................................................7
3.1 Instructions ........................................................................................................................................7
3.2 Grounding ..........................................................................................................................................7
4.0 Package Contents...................................................................................................................................7
5.1 Product Overview.....................................................................................................................................8
5.2 Rear Panel Connections...........................................................................................................................8
5.3 Product Description .................................................................................................................................9
5.4 Product Dimensions.................................................................................................................................9
5.5 Technical Specifications.........................................................................................................................10
5.6 Key designation......................................................................................................................................10
6.0 Factory Defaults.......................................................................................................................................11
6.1 Factory Default IP Address and Settings...........................................................................................11
6.2 Factory Default User Names and Passwords ....................................................................................11
7.0 Operation ..................................................................................................................................................11
7.1 Network settings and IP assignment .....................................................................................................11
7.2 Login and Exit.........................................................................................................................................13
7.3 Keyboard settings ..................................................................................................................................13
7.3.1 User.................................................................................................................................................14
7.3.2 Network ..........................................................................................................................................14
7.3.3 Site ..................................................................................................................................................15
7.3.4 Brightness .......................................................................................................................................16
7.3.5 Logout .............................................................................................................................................17
7.3.6 System INFO....................................................................................................................................18
7.3.7 Reset ...............................................................................................................................................18
7.3.8 Screenshot ......................................................................................................................................19
7.3.9 Screenshot Preview ........................................................................................................................19

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8.0 WEB Interface...........................................................................................................................................21
8.1.1 WEB Interface Login........................................................................................................................21
8.1.2 Controller........................................................................................................................................21
8.1.3 Controller Maintenance..................................................................................................................22
8.1.4 Configuration Management............................................................................................................22
8.1.5 Controller Reboot ...........................................................................................................................23
8.2 System................................................................................................................................................23
8.2.1 Network Settings.............................................................................................................................23
8.2.2 Time Setting....................................................................................................................................23
8.2.3 User Management ..........................................................................................................................24
8.3 Decoder Manage...................................................................................................................................24
8.3.1 Output Port.....................................................................................................................................24
8.3.2 Decoder Set.....................................................................................................................................25
8.3.2 OSD Set ...........................................................................................................................................25
8.3.2 Channel Name.................................................................................................................................26
8.4 ONVIF search.........................................................................................................................................26
8.4.1 Camera List......................................................................................................................................28
8.5 Application Examples.............................................................................................................................29
8.6 Keyboard control matrix operation instructions:...................................................................................30
8.7 active decoding keyboard......................................................................................................................32
8.8 Keyboard operating instruction.............................................................................................................33
9.0 Troubleshooting.........................................................................................................................................34
10.0 System Requirements .........................................................................................................................35
10.1 Requirements.......................................................................................................................................35
10.2 Recommended Computer Specifications ............................................................................................35
11.0 Service....................................................................................................................................................35
11.1.1 Maintenance .....................................................................................................................................35
12.0 Warranty.................................................................................................................................................35

InstallationManual
1.0 GeneralInformation
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1.0 General Information
Congratulations onyourpurchaseof an IP Keyboard / Video Matrix system!
Pleasebesuretocarefully review theUsermanual foryourproduct beforestartingthe installationprocess.
1.1 About This Document
This document contains informationonhow toinstall anduse theCVI5000IPKeyboard. Pleasereadthis
manualcarefullypriortoinstallationtoprevent any accidental damageormisuse. This manualis also
available fromtheCostar Video Systems website at http://www.costarvideo.com/Products/VideoMatrix
Solutions.
Theinformationinthis manualis subject tochangewithout notice. Pleasereferto theabovewebsite forthe
latest information
1.2 Copyright/Intellectual Property Rights Statement
Copyright © 2015, 2016, 2017, 2018, 2019Costar Video Systems LLC. has intellectual propertyrights to
technologyembodiedintheproduct describedinthis manual.
1.3 FCC Compliance
This equipment has beentestedandfoundtocomply with thelimits fora Class B digital device pursuantto
Part 15of theFCC Rules. Theselimits aredesignedtoprovidereasonableprotectionagainst harmful
interferencewhentheequipment is operatedin a commercial environment.
This equipment generates, uses, andcan radiateradiofrequency energy, and, if not installedandusedin
accordancewith theinstructionmanual, may cause harmful interferencetoradiocommunications. Operation
of this equipment ina residential areais likely tocauseharmful interference, in which case theuserwill be
requiredtocorrect theinterferenceat his own expense.
Operationis subject tothe followingtwo conditions:
(1)this devicemay not causeharmful interference, and(2)this devicemust accept any interferencereceived,
includinginterferencethat may causeundesiredoperation.Changes ormodifications tothis devicevoidthe
warranty.
1.4 Support Services
Pleasecontact Costar Video Systems Technical Support Department for assistance at (469)-635-6800option3.
Note: All graphics contained within this document, including images and other displays, are for reference
useonly and aresubject tochange.

InstallationManual
1.0 GeneralInformation
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2.0 Returns
2.1 Instructions
This item was thoroughly testedandcarefullypackedat thefactory priortoshipping. Uponacceptancebythe
carrier, thecarrierassumes responsibility for theitem’s safearrival. If youreceivetheitem inadamaged
condition, apparent orconcealed, aclaim fordamagemust be madetothecarrier.
If avisual inspectionshows damageuponreceipt of this shipment, it must benotedonthe freight billor
express receipt andthenotationsignedbythecarrier’s agent. Failuretodothis canresult inthecarrier
refusingtohonortheclaim.
Whenthedamageis not apparent until theunit is unpacked, aclaim forconcealeddamagemust bemade.
Makea mail orphonerequest tothecarrierfor inspectionimmediately upondiscovery of theconcealed
damage. Keepall cartons andpackingmaterials.
Toreturnthe product tothefactory for service, pleasecontact the CustomerServiceDepartment fora Return
MaterialAuthorization(RMA)Number.
Prominently display the RMA numberon the outside of the shippingcontainer(s) and on paperwork contained
inside. Give a brief description of why the equipment is being returned and list the symptoms of any problems
beingexperiencedwith theequipment.
2.2 Shipment
Important: If the IP Keyboard needs to be shipped, please use the original packaging material which
was designed to protect the product during transportation. If the original packaging is lost or damaged,
please ordera replacement from Customer Service.
If youhaveany issues, pleasereferto section
"Support Services" on page 5
forassistance.

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UserManual
4.0 PackageContents
3.0 Safety
3.1 Instructions
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Installationmustbedonebyqualifiedinstallers andconformtoalllocalcodesandregulations.
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Allservicingmustbeperformedbyqualifiedservicepersonnel.Proceduresinthismanualdonot
requireentryintothehousingofthekeyboard.Theunitcontainssensitivedevicesthatcanbe
damagedbystaticdischarge.Toreducetheriskofelectricshockanddamagetotheunitbystaticdis-
chargedonotperformanyservicingotherthandescribedintheseinstructions.Iftheunitisdefective,
pleasecontact theCustomerService Department for technical assistance.
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Itistheuser’s responsibilitytoensurethatthemountingmethodsaresafeandadequateforthe
intended l
oc
ation.
3.2 Grounding
Toprovideprotectionagainst electricalsurges inducedby lightning, static charges, orany othercause,
theIPKeyboard andcablingsystem must beproperly protected bya surge protection circuit.
Failures duetosurgesarenot coveredbythewarranty,astheyarenotduetodefectsin materialor
workmanship,anditistheinstaller’s responsibilitytomeetthese
surge protection
requirements.
4.1 Package Contents
Uponopeningof theproducts shippingpackage, pleaseverify youhavereceivedthefollowingitems:
1. CVI5000 keyboard
2. 3ft CAT5 Cable with RJ45 Connectors
3. 12VDC PowerSupply+US AC plug
4. User Manual
If youaremissingany items, pleaserefertosection
"Support Services" on page 5
forassistance.
Referto
" Best Practices" on page 15
Surge Protection Devices for additional information on groundingand
surgeprotectionconcepts.
Caution:
- Do not use or install this equipment in an outdoor environment.
- Do not expose this keyboard to liquids or high humidity environments.
- Do not drop any heavy foreign objects on the LCD screen or the keyboard keys
- Avoid exposure to flammable or explosive vapor environments
- Avoid risk of fire or electric shock by using only approved power supplies
Warning: Donot use y-cables orothernon-standardwiringschemes.
Warning: Donot removethecovers ordisassemblethehousing. Therearenouser-serviceableparts inside.

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6.0 FactoryDefaults
5.1 Product Overview
1. Shuttle: used to control optional NVR recorder
2. LCD Screen: display any registered camera
3. Keyboard Keys: direct entry to display or control functions of cameras
4. Indicator: Network connection activity LED
5. Joystick: 4D (3 axis + button) control of positioners or zoom cameras
5.2 Rear Panel Connections
- NET:Network port
- RS232/422:reserved
- AUO IN/OUT:reserved
- HDMI:video output port
- USB:USB2.0 port
- POWER:12VDC, 2A

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6.0 FactoryDefaults
5.3 Product Description
The CVI5000 is a new generation of IP Keyboard. Used in control center environment it can
display registered IP cameras on the onboard LCD screen or to a connected external monitor.
Using the Joystick the operator can control various types of PTZ or high speed dome devices or if
supplied optional NVR recorder connected to the same network.
The keyboard has a novel look and feel, with a 7-inch LCD screen support for image preview;
The HDMI output allows for connection to an external monitor for added viewing capability. The
keyboard features a 100 / 1000M adaptive Ethernet port connecting to LAN communications
equipment achieving image switching, window Switching, splitting, splicing, macro switching and
other functions; it is also equipped with a four-dimensional joystick for PTZ control and image
capture functions.
The supplied Graphic User Interface (GUI) is easy to operate.
5.4 Product Dimensions

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6.0 FactoryDefaults
5.5 Technical Specifications
- 7-inch LCD screen design, support 1024 * 600 resolution output
- 1 HDMI output, up to support 3840 * 2160 resolution output
- 7-inch LCD Simultaneous display of the image of the controlled device currently controlled
window, support H265, H264, MPEG4
- HDMI output display consistent with the LCD screen
- Support PTZ control, preset setting and calling
- support capture pictures to a local USB disk or upload to FTP server
- Support controlled device audio switch
- Support 256 users, including 1 administrator user
- Administrators can manage 255 devices and operator users can control 255 devices
- Support IE remote upgrade and maintenance
5.6 Key designation
Button
Function description
0~9
Numeric Value
MON
Select the screen number
WIN
Select the window number
CAM
Select the camera number
OPEN - CLOSE
Iris Lens Control
NEAR - FAR
Zoom Lens Control
MULT
Split function for selected window
FWD -BWD
Advance Forward or Backward on Camera List
CLEAR
Clear / log off the input data value, cancel the operation
LOCK
Lock / unlock keyboard
MENU
Invoke Keyboard UI interface
ENTER
Confirm the entry and enter the menu
PRESET
Go to Preset Position (PTZ Function)
SHOT
Call macro switch / window splicing/ call plan
EVENT
Arming / disarming
Joystick control
Control menu up / down / left / right, rocker top button to confirm the
input, enter the menu, joystick left-back
Note: Do not apply excessive force when manipulating the joystick

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6.0 FactoryDefaults
6.0 Factory Defaults
6.1 Factory Default IP Address and Settings
Thecamerais shippedwith thefollowingnetwork settings:
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IPAddress:192.168.6.254
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Subnetmask: 255.255.255.0
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Gateway:192.168.6.1
6.2 Factory Default User Names and Passwords
Thecamerais shippedwith theusernames andpasswords showninthetable.
Access Level
Username
Password
Administrator
admin
12345
7.0 Operation
7.1 Network settings and IP assignment
After setting up the hardware environment, some network parameters of the keyboard need to
be set. For the first time use of the IP keyboard, use the supplied IPConfig.exe program (also
available in our www.costarvideo.com web site) to search for the keyboard's IP address, MAC
address, subnet mask, gateway, parameters.
Use IP search tool "IpConfig.exe", as shown below:

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6.0 FactoryDefaults
On the "NET" tab, click the "Search" button to search for the IP address of all supported
devices in the LAN, including the address of the keyboard, as shown in the following figure:
Click "IP Settings" to set the keyboard IP address, subnet mask and gateway. After setting the
desired values for your network, click "OK" to save, as shown below:

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6.0 FactoryDefaults
7.2 Login and Exit
Power on the keyboard to display the user login screen on the LCD screen as shown below:
User login interface:
0 ~ 255; 0 is administrator user, you can view and modify the keyboard settings;
1 ~ 255 for the operator user, you can only view the keyboard settings
Login for the first time as user: 0 Password: 12345, you are now in the administrator interface,
for setting up an additional operator user (required).
7.3 Keyboard settings
After logging in with user number 0, press "MENU" key to call up the keyboard setting
interface, and using the joystick left and right movement to the desired selection tab to enter the
corresponding operation interface, such as "User", "Network” , "Site", "Backlight” and other tabs.
Use the joystick button to move to the upper side of the screen accessing different menus.

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6.0 FactoryDefaults
7.3.1 User
Select the "User" tab to enter the account management interface, the current user has been
created, as shown below:
Users can be created, modified and deleted in the "User” Account Management interface.
255 operator users can be created, users and passwords only support numbers input,
administrator user cannot be deleted, only the password can be changed.
Example of operation:
Create / modify users: user number 1, password 12345
Steps: Keyboard input 1+ ENTER, select "Create / Modify", enter the original password and
new password, save it. If you create a user, the original password and the new password should
be consistent.
Note: Select "Cancel" or press the "MENU" button or the joystick counterclockwise to exit the current interface.
In this case, the tab is selected. The way to switch between tabs is the same.
7.3.2 Network
Select the "Network Parameters" tab to enter the network parameters interface, display the
device network parameters, as shown below:
View the current keyboard's IP address, subnet mask, and gateway.
Default IP address: 192.168.6.254
[Modify IP Address]In the network parameter interface, click "ENTER" key to modify the IP
address, subnet mask and gateway address of the master keyboard. Input the number through
the keyboard and click "Save".

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6.0 FactoryDefaults
7.3.3 Site
Select the "Site Settings" tab to enter the site settings interface, the current site has been
created, as shown below:
You can view the field parameters that have been set to create field points, modify and delete
created field points.
【Site NO】1-255, the administrator user supports up to 255 site management;
【Type】The type of control protocol can be set, denoted by the number N. Currently it
supports 1-PENET and 2-NVR. PENET can control the matrix. The NVR can be customized
according to the specific protocol. (Optional Customization required)
【Main Information】IP address of the controlled device;
Site creation / modification example illustration:
Points: 2
Proceed as follows:
Enter 2 + ENTER to enter "modify / create" interface, as shown below:
In this interface, you can select the type of control protocol. Select "1" control matrix. After
selecting the type, press ENTER to enter the setting interface. You can set parameters such as
"port", "IP address" and "command sending interval" of the matrix.

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6.0 FactoryDefaults
In type "2" you can configure "port", "IP address" of NVR and so on. As shown below:
7.3.4 Brightness
Select the " Brightness " tab, enter the LCD screen brightness adjustment interface, as shown
below:
【Brightness】to view the current brightness of the keyboard LCD, to adjust the brightness
according to the surrounding environment
Operation: up / down key to brighten / dim.
Note: The brightness range 1-100%, the default 60%, when the brightness is adjusted to less than
20%, the LCD screen brightness is dark, brightness adjusted to 20% is recommended.

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6.0 FactoryDefaults
7.3.5 Logout
Select the "Logout" tab, enter the user logout interface, as shown below:
【Logout current user】Click "Confirm" to logout the current user and return to the keyboard login
page.
Note: After the administrator user configures the related parameters, it needs to logout before entering the
operator user to operate the controlled device.
Check the "Next " tab to see the tabs on the next page, as shown below:

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6.0 FactoryDefaults
7.3.6 System INFO
Check the System Information tab to view the system information of the current keyboard, such as
the device name, device type, and version information, as shown in the following figure:
【Device Name】View the current device name
【Device Type】View the current device type
【Version】View the current device version, the actual shipping version prevail, the picture is only
an example
7.3.7 Reset
Select the "Reset" tab, enter the recovery settings interface, as shown below:
[Backup] to back up the current settings to the keyboard
[Restore Backup] to restore the keyboard settings to the last backup
[Restore Factory] Restore the keyboard to the factory settings (except the IP address of the
keyboard itself)
Note: Restoring factory settings will restore the configured data to the factory, please exercise caution.

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6.0 FactoryDefaults
7.3.8 Screenshot
Select the " Screenshot " tab, enter the capture settings interface, as shown below:
【FTP Upload】【USB Upload】View and set "FTP address" and "USB address", that is to save
the picture path.
7.3.9 Screenshot Preview
Select " Screenshot preview " tab, enter the picture preview interface, as shown below:
In this interface you can display all the images saved in the screenshot, you can choose the
picture to preview.

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6.0 FactoryDefaults
Check the "Back" tab to see the tabs in the previous page, as shown in the following figure:
In the following two cases, enter the video preview interface
1. In the keyboard setting interface, when the cursor is on the tab, press "MENU" button to return
to the video preview interface.
2. 1-255 When the user logs in, enter the video preview interface.
As shown below:
Table of contents