Costar CR4025XDi User manual

Network
Video
Recorder
Installation Manual
CR4025XDi

2
Before reading this manual
This manual contains basic instructions on installing and using Network Video Recorder.
Users who are using this product for the rst time, as well as users with experience using comparable products, must
read this operation manual carefully before use and heed to the warnings and precautions contained herein while
using the product. Safety warnings and precautions contained in this operation manual are intended to promote
proper use of the product and thereby prevent accidents and property damage and must be followed at all times.
Once you have read this operation manual, keep it at an easily accessible location for future reference.
• The manufacturer will not be held responsible for any product damage resulting from the use of unauthorized parts and
accessories or from the user's failure to comply with the instructions contained in this operation manual.
• It is recommended that rst-time users of Network Video Recorder and individuals who are not familiar with its use seek
technical assistance from their retailer regarding product installation and use.
• If you need to disassemble the product for functionality expansion or repair purposes, you must contact your retailer and
seek professional assistance.
• Both retailers and users should be aware that this product has been certied as being electromagnetically compatible for
commercial use. If you have sold or purchased this product unintentionally, please replace with a consumer version.
Safety Precautions
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning ash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the
presence of uninsulated "dangerous voltage" within the product’s enclosure that may be of sucient magnitude to
constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the literature accompanying the appliance.
Symbol Publication Description
IEC60417, No.5032 Alternating current
IEC60417, No.5031 Direct current

Before reading this manual
3
Important Safeguards
1. Read Instructions
All the safety and operating instructions should be read before the appliance
is operated.
2. Retain Instructions
The safety and operating instructions should be retained for future reference.
3. Cleaning
Unplug this equipment from the wall outlet before cleaning it. Do not use
liquid aerosol cleaners. Use a damp soft cloth for cleaning.
4. Attachments
Never add any attachments and/or equipment without the approval of the
manufacturer as such additions may result in the risk of re, electric shock or
other personal injury.
5. Water and/or Moisture
Do not use this equipment near water or in contact with water.
6. Ventilation
Place this equipment only in an upright position. This equipment has an
open-frame Switching Mode Power Supply (SMPS), which can cause a re or
electric shock if anything is inserted through the ventilation holes on the side
of the equipment.
7. Accessories
Do not place this equipment on an unstable cart, stand or table. The
equipment may fall, causing serious injury to a child or adult, and serious
damage to the equipment. Wall or shelf mounting should follow the
manufacturer's instructions, and should use a mounting kit approved by the
manufacturer.
This equipment and cart combination should be moved with care. Quick
stops, excessive force, and uneven surfaces may cause the equipment and cart
combination to overturn.
8. Power Sources
This equipment should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power, please
consult your equipment dealer or local power company.
You may want to install a UPS (Uninterruptible Power Supply) system for
safe operation in order to prevent damage caused by an unexpected power
stoppage. Any questions concerning UPS, consult your UPS retailer. This
equipment should be remain readily operable.
9. Power Cords
Operator or installer must remove power and TNT connections before
handling the equipment.
10. Lightning
For added protection for this equipment during a lightning storm, or when it
is left unattended and unused for long periods of time, unplug it from the wall
outlet and disconnect the antenna or cable system. This will prevent damage
to the equipment due to lightning and power-line surges.
11. Overloading
Do not overload wall outlets and extension cords as this can result in the risk
of re or electric shock.
12. Objects and Liquids
Never push objects of any kind through openings of this equipment as they
may touch dangerous voltage points or short out parts that could result in a
re or electric shock. Never spill liquid of any kind on the equipment.
13. Servicing
Do not attempt to service this equipment yourself. Refer all servicing to
qualied service personnel.
14. Damage requiring Service
Unplug this equipment from the wall outlet and refer servicing to qualied
service personnel under the following conditions:
A. When the power-supply cord or the plug has been damaged.
B. If liquid is spilled, or objects have fallen into the equipment.
C. If the equipment has been exposed to rain or water.
D. If the equipment does not operate normally by following the operating
instructions, adjust only those controls that are covered by the operating
instructions as an improper adjustment of other controls may result in
damage and will often require extensive work by a qualied technician to
restore the equipment to its normal operation.
E. If the equipment has been dropped, or the cabinet damaged.
F. When the equipment exhibits a distinct change in performance ─ this
indicates a need for service.
15. Replacement Parts
When replacement parts are required, be sure the service technician has
used replacement parts specied by the manufacturer or that have the same
characteristics as the original part. Unauthorized substitutions may result in
re, electric shock or other hazards.
16. Safety Check
Upon completion of any service or repairs to this equipment, ask the service
technician to perform safety checks to determine that the equipment is in
proper operating condition.
17. Field Installation
This installation should be made by a qualied service person and should
conform to all local codes.
18. Correct Batteries
Warning: Risk of explosion if battery is replaced by an incorrect type. Replace
only with the same or equivalent type. Dispose of used batteries according to
the instructions. The battery shall not be exposed to excessive heat such as
sunshine, re or the like.
19. Tmra
A manufacturer’s maximum recommended ambient temperature (Tmra)
for the equipment must be specied so that the customer and installer may
determine a suitable maximum operating environment for the equipment.
20. Elevated Operating Ambient Temperature
If installed in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than room ambient.
Therefore, consideration should be given to installing the equipment in an
environment compatible with the manufacturer’s maximum rated ambient
temperature (Tmra).
21. Reduced Air Flow
Installation of the equipment in the rack should be such that the amount of
airow required for safe operation of the equipment is not compromised.
22. Mechanical Loading
Mounting of the equipment in the rack should be such that a hazardous
condition is not caused by uneven mechanical loading.
23. Circuit Overloading
Consideration should be given to connection of the equipment to supply
circuit and the eect that overloading of circuits might have on over current
protection and supply wiring. Appropriate consideration of equipment
nameplate ratings should be used when addressing this concern.
24. Reliable Earthing (Grounding)
Reliable grounding of rack mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct
connections to the branch circuit (e.g., use of power strips).
HDMI Port Precautions
•Use a certied cable marked with an HDMI logo when using HDMI.
The screen may not display or a connection error may occur if you do
not use a certied HDMI cable.
•It is recommended that you use the following HDMI cable type.
–High-speed HDMI Cable
–High-speed HDMI Cable with Ethernet

Before reading this manual
4
In-Text
Symbol Type Description
Caution Important information concerning a specic function.
Note Useful information concerning a specic function.
User’s Caution Statement
Caution: Any changes or modications to the equipment not expressly approved by the party responsible for
compliance could void your authority to operate the equipment.
FCC Compliance Statement
THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART
15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE
WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE
RADIO FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE
HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO
CAUSE HARMFUL INTERFERENCE, IN WHICH CASE USERS WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT THEIR OWN EXPENSE.
WARNING: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID
THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
THIS CLASS OF DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE CAUSING EQUIPMENT
REGULATIONS.
WEEE (Waste Electrical & Electronic Equipment)
Correct Disposal of This Product
(Applicable in the European Union and other European countries with separate collection systems)
This marking shown on the product or its literature, indicates that it should not be disposed with other household
wastes at the end of its working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote
the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government
oce, for details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This
product should not be mixed with other commercial wastes for disposal.

Before reading this manual
5
Copyright
© 2022 Costar Video Systems
Costar Video Systems reserves all rights concerning this manual.
Use or duplication of this manual in part or whole without the prior consent of Costar Video Systems is strictly
prohibited.
Contents of this manual are subject to change without prior notice.
The information in this manual is believed to be accurate as of the date of publication even though explanations of some
functions may not be included. We are not responsible for any problems resulting from the use thereof. The information
contained herein is subject to change without notice. Revisions or new editions to this publication may be issued to incorporate
such changes.
The software included in this product contains some Open Sources. You may obtain the corresponding source code which we
have to distribute according to the license policy. Go to System Setup - About page for more information. This product includes
software developed by the University of California, Berkeley and its contributors, and software developed by the OpenSSL Project
for use in the OpenSSL Toolkit (http://www.openssl.org/). Also, this product includes cryptographic software written by Eric
Young ([e-mail]), and software written by Tim Hudson ([email protected]).
Covered by one or more claims of the patents listed at patentlist.accessadvance.com.

6
Table of Contents
1
2
Part 1 – Introduction.........................................7
Product Features ................................................................7
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Overview .......................................................................9
Front Panel................................................................................9
Rear Panel ...............................................................................12
Rear Panel Connections ..................................................................12
Part 2 - Appendix ...........................................15
System Log Types ..............................................................15
Error Code Types ...............................................................16
Troubleshooting ...............................................................18
Specications ..................................................................19

7
Product Features
This is a DirectNET-enabled video recorder that supports surveillance, recording, and playback of video from network
cameras.
This NVR (Network Video Recorder) unit oers the following features:
• Real-time 4-channel network surveillance
• Network camera zero conguration
• Conguration-free network camera access
• Supports up to Full HD 120ips video recording
• HDMI out (1) and VGA out (1) ports
• Fast and easy search feature (Time-Lapse, Event log, , Text-In)
• Simultaneously survey, record, play back, and transmit data in real-time
• Graphic User Interface(GUI) and multilingual
• Multiple recording modes (Schedule, Event, Pre-Event, and Panic)
• Various image analysis function (People Counting, HeatMap and Queue Management)
• PoE-enabled Camera Connection
• 1 x USB 2.0, 1 x USB 3.0 ports (for connecting peripherals, upgrading software, and saving recording data)
• 2 internal SATA3 HDD bays and 1 eSATA port
• Network camera audio recording and 1-channel audio playback
• 4 alarm ins, 1 alarm out
• IR remote control-enabled
• Self-diagnosis and automated system event alerts (industry standard S.M.A.R.T. protocol for HDD status alerts)
Part 1 – Introduction
Audio Out HDMI Monitor VGA Monitor
Alarm
Alarm Out
USB HDD
Network
Camera
Sensor (1-4)
IR Remote
Control
Mouse Network Connection
Network Video Recorder
Flash Memory

Part 1 – Introduction
8
Accessories
Upon unpackaging the product, check the contents inside to ensure that all the following accessories are included.
Network Video Recorder Power Cable/ DC Adapter(12V, 48V) Quick Guide
Assembly Screws for Adding Hard
Disk Drives Optical USB Mouse

Part 1 – Introduction
9
Overview
Front Panel
1
4
3
2
5
6
7
8
9
0
1USB Ports 2Camera Buttons 3LEDs 4Panic Recording Button
5Alarm Button 6Search Mode Button 7Display Button 8PTZ Button
9Menu Button 0Arrow and Playback
Control Buttons
• Some buttons have more than one function.
• Placing a Wi-Fi, Bluetooth, or any other wireless communication device near the NVR may interfere with remote control
signal transmission.
• Access various windows and menus using a USB mouse as you would on a personal computer.
• For easier system conguration, a USB mouse is recommended.

Part 1 – Introduction
10
1USB Ports
• Storage Device Connection
Connect an external USB hard drive or a USB ash
memory device to one of the USB ports for use with
the Clip Copy feature. The external storage device
should be placed as close to the NVR as possible.
It is recommended that you use a connection
cable that is no longer than 180cm in length. Use
the connection cable included with your external
storage device to connect the device to one of NVR's
USB ports. For more information Clip Copy, refer to
the 5 Clip-Copy in the operation manual.
• Peripheral Device Connection
Use the USB ports to connect peripherals such as a
USB mouse to the NVR. You can also use a USB-to-
serial converter and connect multiple text-in devices
to the NVR at the same time.
For USB ash memory devices, the NVR supports
the FAT32 le format only.
2Camera Button
Pressing the Camera button while in Live or Playback
mode displays images from the selected camera in
full screen. To select a camera whose channel is made
up of two digits, enter the digits in sequence using
the number keys.
3LEDs
• HDD LED: Flashes when data is being written on
the HDD or a video search is in progress.
• Alarm LED: Lights up in red when an alarm event
occurs.
4Panic Recording Button
Pressing the PANIC button displays the icon and
commences recording irrespective of the current
schedule.
Press the button again to deactivate Panic Recording
mode.
5Alarm Button
Pressing the ALARM button while the alarm has
been activated resets all NVR outputs, including the
built-in buzzer. Pressing the button while the alarm is
o displays the event log on the screen.
6Search Mode Button
Pressing the SEARCH button initiates Search mode,
which will allow you to search for and play back
video recordings.
Pressing the SEARCH button while in Search mode
returns the screen to Live mode.
7Display Button
Press the DISPLAY button to toggle screen formats.
8PTZ Button
Pressing the PTZ button initiates PTZ mode, allowing
you to control PTZ cameras.
In PTZ mode, use the arrow buttons to move the
camera up, down, left, and right.
1
2
3
4
5
6
Zoom-In
1
2
3
4
5
6
Zoom-Out
1
2
3
4
5
6
Focus Near
1
2
3
4
5
6
Focus Far
9Menu Button
Pressing the MENU button while in Live mode
displays the Live menu.
Pressing the MENU button while in Search mode
displays the Search menu.
Press the button once more to close the menu.
Pressing and holding the MENU button for 3 seconds
while in Playback mode activates One-Touch mode
and displays the clip copy window.

Part 1 – Introduction
11
0Arrow and Playback Control Buttons
These buttons are used to select menus and options.
Setup Menu
Up/Down/Left/Right Buttons:
Moves the focus up, down, left,
or right.
Up/Down Buttons: Increases or
decreases values.
Playback
Mode
(When None
is selected in
the Control
Area menu* )
"Button: To play the video in
normal speed. is displayed on
the screen. Press again during
playback to pause the video and
is displayed on the screen.
From paused state:
%Button: To the previous screen
&Button: To the next screen
Button: Scans backward
through the video at a fast rate.
(Press to cycle through , ,
and the speed)
!Button: Scans forward through
the video at a fast rate.(Press to
cycle through , , and the
speed)
* For more information on the Control Area menu,
refer to Time-Lapse Search in the operation
manual.
Connections on the Front Panel
Flash Memory
Mouse
USB HDD
IR Remote Control

Part 1 – Introduction
12
Rear Panel
!
68
379
1
245 0
1Factory Reset Button 2Audio Out Port 3VGA Out Port
4HDMI Out Port 5eSATA Port 6Power In Port (48V)
7Video In / PoE Ports 8Network Port 9Alarm Connection Ports
0RS-232 Port !Power In Port (12V)
Rear Panel Connections
Factory Reset
Located next to the Audio Out port on the rear of the
NVR is a switch that, once activated, will reset the NVR to
all its initial factory settings.
A factory reset will clear all NVR settings congured by
the user.
You will need a straightened paper clip to access the
factory reset button.
1 Turn o the NVR.
2 Insert a straightened paper clip into the factory reset
switch hole and press the switch. Turn on the NVR
while holding the switch.
3 Press and hold until you hear 2 beeps from the NVR's
internal buzzer.
4 All NVR settings will be returned to their factory
values once you remove the paper clip.
Audio Connection
Connect the speaker with a built-in amplier to the
AUDIO OUT port. Use the AUDIO OUT port to listen to
audio from network cameras.
• This NVR does not feature a built-in audio amplier
unit and therefore requires the user to purchase a
speaker system with a built-in amplier separately.
• Check your local laws and regulations on making
audio recordings.

Part 1 – Introduction
13
Monitor Connection
Connect to the VGA OUT or HDMI port.
AUDIO IN
AUDIO OUT
VGA OUT HDMI
eSATA
NETWORK
VIDEO IN
NC C NO ARI G RS -485
- +
A/1 A/2 A/3 A/4 G Tx Rx
RS -232
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTSINSIDE.
REFER SERVICING TOQUALIFIED
SERVICE PERSONNEL.
1 3
2 4
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A C E G
B D F H
100-240V~
Video Connection
• Video In/PoE Port
Connect network cameras or video encoders to the
NVR using RJ-45 cable (Cat5, Cat5e, or Cat6). The NVR
recognizes DirectNET network cameras automatically.
• Green LED on the right will turn on when PoE comes
on line. Orange LED on the left will then ash once a
link has been established.
• If more than 16 cameras from video encoders are
registered on the NVR, video may not be displayed
smoothly in a remote program.
eSATA Connection
Connect external hard drives to this port.
!
68
379
1
245 0
Do not connect or disconnect an eSATA device while
the NVR is powered on. To connect an eSATA device,
rst turn o the NVR and unplug the power cable.
Connect the eSATA device and then power the eSATA
device rst and then NVR back on. To disconnect an
eSATA device, rst turn o the NVR and unplug the
power cable. Turn o the eSATA device and then
disconnect the eSATA connection cable.
Network Connection
AUDIO IN
AUDIO OUT VGA OUT HDMI
eSATA
NETWORK
CLIENT
VIDEO IN / PoE
NC C NO ARI G RS-485
- +
A/1 A/2 A/3 A/4 G Tx Rx
RS -232
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTSINSIDE.
REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
1 3
2 4
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A C E G
VIDEO IN
Ext.
B D F H
100-240V~
This NVR is capable of connecting to networks via an
ethernet connector. Connect an RJ-45 cable (Cat5,
Cat5e, or Cat6) to the NVR's network port. It's possible to
operate and upgrade the NVR remotely over a network.
Fore more information on ethernet connection setup,
refer to the Display Setup in the operation manual.
• Green LED on the right will begin to ash if
connected a 1000 BASE-T network. Orange LED
on the left will then ash once a link has been
established.

Part 1 – Introduction
14
RS232 Connection
Connect an external device such as a POS unit to this
port.
!
68
379
1
245 0
Alarm Connection
Connect alarm connectors to these ports.
!
68
379
1
245 0
Press down on the button and insert the cable into
the opening. Release the button and then pull on the
cable slightly to ensure it is held securely in place. To
disconnect the cable, press down on the button again
and pull the cable out.
•Alarm In 1 through 4
This NVR is capable of responding to event signals
from external alarm in devices. Connect mechanical
or electrical switches to AI 1 through 4 and the GND
(ground) connector. In order to be recognized by the
NVR, the signal from an alarm in device must be less
than 0.3V and maintained for at least 0.5 seconds. The
alarm in voltage range is 0V to 5V. For more information
on alarm in setup, refer to the Alarm-In in the
operation manual.
•GND (Ground)
Connect alarm in or out's ground cable to the GND
connector.
All connectors marked "GND" are common connectors.
•NO (Relay Alarm Outputs)
This NVR is capable of activating/deactivating buzzers,
lights, and other external devices. Connect the device
to NO and COM connectors. Electrical specications are
2A sync at 125VAC and 1A sync at 30VDC. For. For more
information on alarm out setup, refer to the Alarm-Out
on page 14.
•Connector Arrangement
ALARM IN
1 through 4 Alarm In 1 through 4
GND Ground
ALARM OUT COM Relay Common
ALARM OUT NO Normally Open Relay Alarm
Out (connected to COM port)
Power Cable Connection
This NVR does not feature a separate power on/o
button and will turn on the moment power is supplied.
Connect the connector(12V) of adapter to the NVR and
then connect the AC power cable of adapter to the
power outlet.
This NVR is built in PSE(Power Source Equipment) to
connect the PoE-enabled network camera. Connect the
connector(48V) of adapter to the NVR and then connect
the AC power cable of adapter to the power outlet.
• Organize the power cable so that it will not cause
people to trip over or become damaged from chairs,
cabinets, desks, and other objects in the vicinity. Do
not run the power cable underneath a rug or carpet.
• 12V adapter is grounded. Do not modify the power
plug even if your power outlet does not have a
ground contact.
• Do not connect multiple devices to a single power
outlet.

15
Part 2 - Appendix
System Log Types
Boot Up Panic On
System Shutdown Panic O
Restart Clear All Data
Upgrade Success Clear Disk
Upgrade Error Format Disk
Power Failure Disk Full
Time Changed Auto Deletion
Time Zone Change Search Begin
Time Sync. Search End
Time Sync. Failed Clip-Copy Begin
Disk Bad Clip-Copy End
Login Clip-Copy Cancel
Logout Clip-Copy Failure
Setup Begin Clip Copy User
Setup End Clip-Copy Begin
Remote Setup Change Clip-Copy Finished
Remote Setup Failure Clip Copy Duration of Video
Setup Import Clip Copy Camera
Setup Import Failure Callback Failed
Setup Export Factory Reset
Setup Export Failure Camera Upgrade Begin
Setup Export Canceled Camera Upgrade End
Schedule On Camera Upgrade Failure
Schedule O Camera Upgrade User
Camera Upgrade Camera

Part 2 - Appendix
16
Error Code Types
Upgrade Error Codes
No. Type No. Type
0 Unknown Error 301 Remote Network Error
1Incorrect File Version 302 No Remote Upgrade Permission
2Incorrect OS Version 303 Remote Upgrade File Save Failure
3Incorrect Software Version 304 Remote Upgrade Cancelled by User
4Incorrect Kernel Version 400 USB Storage Device Mount Failure
100 Storage Device Mount Failure 401 USB Storage Device File Read Failure
101 File Not Found 402 USB Storage Device File Copy Failure
102 File Decompression Failure 403 USB Device Not Connected
103 LILO Execution Failure 404 USB Storage Device in Use
104 Reboot Failure 405 Unsupported File System
105 Improper File 500 Clip Copy in Progress: Upgrade Not Available
300 Remote Connection Failure
Clip Copy Error Codes
No. Type No. Type
0 Unknown Error 12 Disk Error
1 Device Error 13 Clip Player Execution File Not Found
2 Device Connection Failure 14 Clip Player Execution File Access Failure
3 CD Media Not Found 15 Clip Player Execution File Save Failure
4 Incorrect Media 16 Image Generation Failure
5File Name Taken 17 Burn Failure
6 Insucient Space 18 Burn Time Overrun
7 Temporary File Generation Failure 19 Device Connection Failure
8 Disk Access Failure 20 Device in Use
9 Disk Format Failure 21 Unsupported File System
10 Database Changed 22 Data Validation Failure
11 Save Failure 23 No Saved Data within Range

Part 2 - Appendix
17
Network Error Codes
No. Type No. Type
0 Cause of Failure Unknown 20 Connection Cancelled by User
1 Normal Logout 21 No Response from Network Device Host
2 All Channels in Use - Connection Denied 22 High Network Noise Level
3 Incorrect Product Version Info 23 Transmission Queue Full
4 Incorrect User Name or Password 24 Incorrect OEM Info
5 Forced Disconnection by Admin 25 No Search Permission
6 Timeout 26 Port in Use
7Network Device Terminated 27 SSL Connection Failure
8 Unable to Connect: No Available Port 28 Network Timeout
9 Server Not in Operation: Unable to Connect 29 Network Device Host Timeout
11 Network Unavailable 30 RTP via TCP Not Supported by Network
Device Host
12 Dierent Network Zone: Unable to Access 31 Socket Error
13 Connection Timeout 100 Unknown CODEC
14 Forced Disconnection by Network Device 101 .jpeg CODEC (not supported)
15 Network Device Host Terminated 103 .mpeg4 CODEC (not supported)
16 Unable to Route to Network Device Host 400 Unsupported Resolution
17 Connection Severed -1 Normal Access

Part 2 - Appendix
18
Troubleshooting
Problem Solution
The main unit won't turn on. • Check the power cable connection status.
• Check the power outlet.
Unable to display Live video.
• Check the camera's video cable connection status.
• Check the monitor's video cable connection status.
• Check the camera's power setting.
• Check the camera lens settings.
PoE-enabled camera will not
turn on.
• Verify that the camera is actually PoE-enabled.
• Check the network cable, replace it, and try again.
NVR stopped working in the
middle of a recording.
• Hard disk may be full. Delete video recordings to free up space.
• Set the NVR to Recycle mode. For more information, refer to the General on
page 22.
icon is shown, but video is
not being recorded.
If the Pre-Event is enabled, the and icon appear when recording is not
inprogress, or the and icons appear when an event occurs and recording
is in progress. For more information, refer to the Schedule on page 22.
The NVR keeps on rebooting
during a system upgrade
without completing the
upgrade.
Check the upgrade le's version. To downgrade to a previous version, you must
rst press the factory reset button and reset all NVR settings to their factory
defaults. A factory reset will clear all NVR settings congured by the user. For
more information on factory reset, refer to the Factory Reset on page 12.

Part 2 - Appendix
19
Specications
These product specications may change without prior notice.
VIDEO
Video Inputs 4 IP channels
Video Outputs 1 HDMI, 1 VGA
Display Resolution HDMI: 3840 x 2160, 1920 x 1200 , 1920 x 1080, 1680 x 1050, 1600 x 1200
VGA : 1920 x 1200, 1920 x 1080, 1680 x 1050, 1600 x 1200
Display Speed Up to 120ips
* If more than 16 cameras from video encoders are registered on the NVR, video may not be displayed smoothly in a
remote program.
RECORDING
Max. Throughput 70Mbps, 120ips@UHD
Compression H.264, H.265
Recording Mode Time-Lapse, Event, Pre-Event, Panic
PLAYBACK
Performance 4ch Full HD synchronous playback
4ch 4K playback
Search Mode Time-lapse, Event log, Text-in
STORAGE
HDD SATA x2, eSATA x1
Total Capacity 36TB = 6TB x (2 + 1x4)
Data Export Device USB HDD, USB Stick
NETWORK
Video in Connection Fast Ethernet(IP Camera) x4
Client Connection Gigabit Ethernet(Client) x1
Transmission Speed 50Mbps / 100Mbps(BRP Mode)
Camera Power PoE(IEEE 802.3at class 4) supported 4 ports, 30W
Event Notication Email (attach clip (.cbf ) .MP4), Callback to Remote S/W, Push notication

Part 2 - Appendix
20
INTERFACE
Audio In / Out Local(NVR) : - / 1RCA + 1HDMI
IP Camera : 4 / 4 (Depending on IP Camera)
NVR Alarm Spec- In 4 TTL, NC/NO programmable, 3.0V (NC) or 0.3V (NO) threshold, 5V DC
NVR Alarm Spec- Out 1 relay output, 2A@125VAC, 1A@30VDC (NO)
NVR Alarm Spec - Reset IN -
Internal Buzzer Yes
Serial Interface RS232 (Terminal Block)
USB USB 2.0 x 1, USB 3.0 x 1
GENERAL
Operating System Embedded Linux
Unit Dimensions
(W x H x D) 300mm x 62mm x 231 mm (11.8" x 2.4" x 9.1")
Unit Weight 2.2Kg(with 1HDD)
Working Temperature 0°C – 40°C (32°F ~ 104°F)
Operating Humidity 0% – 90%
Power Input NVR Adaptor (Input : 100-240V~, 50/60Hz, 1.5A, Output : 12V , 5A)
PSE Adaptor (Input : 100-240V~, 50/60Hz, 1.2A, Output : 48V , 1A)
Power Consumption NVR: 12V , 2.2A, 26.4W
PSE: 48V , 0.64A, 30.72W MAX
Approvals FCC, CE
V8.2