12
One Year Limited Warrantyfor Firepit
Whatiscoveredunderthiswarranty?
Subjecttothetermsand conditions setforthbelow,fireplacesarewarranted againstdefectsin
materialand workmanshipfor aperiod of oneyear.
If you havequestions regarding careand maintenance of theitem(s) you havepurchased,please see
the accompanyingcareand maintenance guide or visit ourwebsiteat www.agio-usa.com.If you have
further questions, pleasecall ourcustomer service center intheUS and Canada at1-888-383-1932.
HowDoIObtainWarrantyService?
Toobtainwarrantyservice, you must contact ourcustomerservice centerwithinthe relevant warranty
period and provide us withacopyofyourdated registerreceiptasproofofthepurchasedate.We
reservetherighttorequestphotographsand/orreturnofthedefectiveitem(s)and/orsuchother
evidence relatingtoany claimas weshall reasonablyrequire.Warrantyclaimsformissingor
damageditemsmustbesubmitted within90daysofpurchase.Ifyoupurchased ourproductthrough
anyofourdotcom retailersand receiveadamageditem,please contact theretailertoreport shipping
damage.Please call ourcustomerservice centerinthe US and Canada at1-888-383-1932 for
additionalwarrantyclaimdetailsandprocedures.Youmayalso contactusbyemailing
customerservice@agio-usa.com.Hoursofoperation areMonday-Friday9:00 AM –5:00 PMEastern
StandardTime.InternationalRegionspleasevisit
http://www.agio-usa.com/service-center/costco-international/.
WhataretheLimitationsand ExclusionsofthisWarranty?
WarrantyLimitations:Thiswarrantyissubjecttothelimitations setforthabove.Inaddition,this
warrantyismadetothe originalpurchaseronly,and iseffectiveonlyifitemsarepurchasedfromone
ofourauthorized dealers.Thiswarrantyisnottransferable.Forwarrantyreplacementsbasedon
warrantyclaimssubmitted withinone yearofpurchase,wewillpayshippingandhandlingcharges
withincontinentalNorthAmerica.Afterthefirstyear,shippingandhandlingchargesareyour
responsibility.Wewill notberesponsibleforcharges associatedwithshipmentsoutside continental
NorthAmericaatanytimeor for anyreason.
Thiswarrantyisgiven and relates toproductsoldtoyourretailerbyan AgioInternationalCompany,
Limited;Dimension IndustriesCompany,Limited;orWovenDesignCompany,Limited.Itmayalso
relatetoproductsotherwise soldundertheAgiobrand.Warrantyservices areadministeredbyPointof
Impact,Inc.,anindependentcontractor,which isnotresponsibleforthewarrantyobligationssetforth
herein.
Warrantyexclusions:Thiswarrantyissubjecttotheexclusions setforthabove. Inaddition,the
followingareexcluded from coverageunderthiswarranty: anyitemused forcommercial, contractor
anyother non-residentialpurpose; displaymodelsoritemspurchased asis”; freight damage; items
subjecttomisuse,abuse,neglectorlack ofpropercareormaintenance (includingwithoutlimitation as
provided inany careandmaintenance guide”orsimilarinformation weprovide); normalwearand tear;
damagecausedbyactsof nature,actsofforcemajeure,vandalism, fireorothercasualty, orimproper
assembly;hardwareagainstcorrosionor rusting;purchased orreplacementparts;andall plasticparts.
Sep-01-2015