Warranty
Concrete Polishing Solutions warrants to the purchaser that under normal
use and service, the G-290 purchased hereunder shall be free from defects in material
and workmanship for a period of 1 year or 300 hours. Expendable or consumable
items or parts are not covered under this warranty. This warranty does not cover
equipment or parts which have been misused, altered, neglected, handled carelessly,
or used for any purposes other than those for which they have been manufactured.
This warranty also does not cover loss, damages resulting from accident, or damages
resulting from an unauthorized service.
*Tampering- If the Tachometer has been tampered with in any way, your
warranty will be voided.
*Service- If the machine has not been serviced within the manufacturers
recommendations, your warranty will be voided.
*Disassembled- If the machine has been disassembled, your warranty will
be voided.
*Consumer will be responsible for shipping to and from the service center
for warrany repairs.
Our Return Policy
Please open and inspect your order upon receipt. If you have an issue, please
contact a member of our sales sta rst so that we can resolve that issue in as short
a time as possible.
Any returns must be made within 30 days of delivery and must be
accompanied with a return authorization number and a copy of the original invoice.
We will then review the complaint and inspect the merchandise before a credit
can be processed. Any items that are returned because of obvious misuse will be
shipped back to the sender at their expense and no credit shall be issued.
No authorization number is necessary if you are returning an item for repair
that will be returned back to you. Before returning, please rst call a member of our
sales and technical sta and you will need to enclose your company name, address,
telephone number, and a statement explaining the problem.
If an item was delivered to you in error, please let us know and we will pick
up the item at our expense. If your order contains a shortage, report the shortage no
later than 24 hours after receiving your shipment. Shortage claims will be honored
only when reported promptly.
We cannot accept any products that have been either modied to a
customer’s specications or is a non-stocking special order item. Any products, such
as machines or other equipment, that sustain aftermarket alterations that have not
been pre-approved by CPS are not returnable.
GENERAL INFORMATION
24/7 Technical Support- Toll Free 1-877-472-8200
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Concrete Polishing Solutions- G-290 Operator’s Manual
