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1.1 Commissioning, Warranty and Liability
The generator consists of an assembled engine and alternator and their warranty conditions are stipulated
by the relative manufacturing companies.
CPS provides warranty cover for its own products for a period of 12 months or 1000hrs hours (whichever
comes soonest) if the product is to be used continuously and 24 months if this is only to be used in
emergencies. In both instances, cover commences from the commissioning date. However, no more than
18/30 months from the delivery date (provided that no alteration or intervention has been implemented by the
client in the meantime).
In accordance with the above-mentioned terms, CPS is committed to replace parts free of charge, when in
their opinion or that of their authorised representative, the part in question has a manufacturing defect or at
the company’s discretion, this will be repaired in-house or at an authorised outlet. In any case, labour costs
to replace defective parts are always charged to the client.
Any part that is replaced or repaired whilst under warranty will be covered for the remaining original warranty
period.
Ordinary and extraordinary maintenance costs are charged to the client.
The warranty is forfeited in the following instances:
- When the buyer does not respect the contractual payment obligations
- When the product is disassembled, repaired or modified by anyone who does not form part of CPS
personnel
- When the generator is used negligently or carelessly (handling errors, surges, inadequate
maintenance, non-compliance with current legislations, etc.).
This warranty excludes cover for deterioration due to wear and tear.
CPS’s responsibility is strictly limited to the supply of spare parts and the repair of defective parts; thus
excluding every other liability and obligation for other expenses, damages and in/direct losses deriving from
the use of or inability to use the generators, be it total or partial.
Any warranty conditions that are different from those mentioned above, must be stipulated in writing.
These warranty conditions are rendered null and void if different conditions are stipulated when the purchase
order is processed.
1.2 Spare part orders/Assistance
Any request for spare parts or Assistance must be submitted solely to the following service centre or any
other authorised by us:
Constant Power Solutions Ltd, Unit 4, Selby Business Centre, Station Road, Selby, North
Yorkshire, YO8 4AA
Specifying:
The machine model, serial number, item code, quantity requested, transportation means and contact
person.
1.3 Generating set - versions available
The basic models of the generators consist of an open version with a manual control panel and are installed
on a fixed base.
