Cradlepoint 170659-001 User manual

Antenna Reference Guide
Version 4
April 2021

i
Disclaimer
This Antenna Reference Guide (the “Guide”) is provided by Cradlepoint, Inc. (“Cradlepoint”) to assist its Distribution Partners
(“Partners”) with the selection and installation of third-party antennas with Cradlepoint hardware. This Guide and mention of third-
party products are for informational purposes only and do not constitute affiliation with, recommendation or endorsement of, any
third-party or its products.
All third-party product specifications and descriptions are supplied by the respective vendor and Cradlepoint shall have no
responsibility with regard to the selection, performance, or use of these products. All understandings, agreements, or warranties, if
any, take place directly between the third-party vendor and the prospective user. Third-party products may be accompanied by their
own terms of use, in which case those terms will govern use of that particular third-party product.
Additionally, Cradlepoint is not responsible for the content of any third-party linked site contained in this Guide. Your use of any
such sites referenced in this Guide is at your own risk and will be governed by such third-party’s terms of use.
EXCEPT AS WARRANTED IN A SEPARATE AGREEMENT, ALL INFORMATION IN THIS GUIDE IS PROVIDED “AS IS”, “WITH ALL
FAULTS”, AND “AS AVAILABLE” WITH NO GUARANTEE ON COMPLETENESS, ACCURACY, TIMELINESS, OR OF THE RESULTS
OBTAINED FROM USE OF THE INFORMATION. YOU BEAR THE RISK OF USING THIS GUIDE. CRADLEPOINT PROVIDES NO
WARRANTIES, GUARANTEES OR CONDITIONS, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THESE DISCLAIMERS WILL
APPLY TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, INCLUDING APPLICATION TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
This Guide contains assistance for informational purposes only, and as such, may be revised or modified without notice.
Intellectual Property
Cradlepoint® and the Cradlepoint logo are trademarks of Cradlepoint, Inc. All product and company names are trademarks of their
respective holders. Use in this Guide does not imply any affiliation or endorsement by Cradlepoint.

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Table of Contents
LIST OF TABLES ................................................................................................................................................................................ III
INTRODUCTION .................................................................................................................................................................................1
BEST PRACTICES FOR SELECTING & INSTALLING ANTENNAS ON CRADLEPOINT HARDWARE .............................................................1
LTE, WI-FI,AND MIMO ............................................................................................................................................................................ 1
CELLULAR RECEPTION .................................................................................................................................................................................2
GNSS RECEPTION ...................................................................................................................................................................................... 2
CABLES &PORTS .......................................................................................................................................................................................3
POSITIONING ANTENNAS .............................................................................................................................................................................3
Antennas connected by cables ......................................................................................................................................................... 3
Paddle and direct attach antennas ..................................................................................................................................................3
FCC REGULATIONS.............................................................................................................................................................................4
IBR1700-1200M-B SPECIFIC REGULATIONS .................................................................................................................................................4
IBR1700-600M SPECIFIC REGULATIONS....................................................................................................................................................... 5
IBR900-1200M-B SPECIFIC REGULATIONS ...................................................................................................................................................6
IBR900-600M SPECIFIC REGULATIONS.........................................................................................................................................................7
IBR600C-150M-D SPECIFIC REGULATIONS ...................................................................................................................................................8
IBR600B-LP4 SPECIFIC REGULATIONS ..........................................................................................................................................................9
CRADLEPOINT ANTENNAS ...............................................................................................................................................................10
CRADLEPOINT ANTENNA PROGRAM ...............................................................................................................................................11
APPENDIX A: PANORAMA .................................................................................................................................................................1
APPENDIX B: PARSEC.........................................................................................................................................................................1
APPENDIX C: TAOGLAS ......................................................................................................................................................................1

Antenna Reference Guide
List of Tables
Table 1. IBR1700-1200M-B Cellular Antennas - Maximum Gain by Frequency Range..............................................................................4
Table 2.. IBR1700-1200M-B Wi-Fi Antennas - Maximum Gain by Frequency Range.................................................................................4
Table 3. IBR1700-600M Cellular Antennas - Maximum Gain by Frequency Range. ..................................................................................5
Table 4. IBR1700-600M Wi-Fi Antennas - Maximum Gain by Frequency Range. ......................................................................................5
Table 5. IBR900-1200M-B Cellular Antennas - Maximum Gain by Frequency Range................................................................................6
Table 6. IBR900-1200M-B Wi-Fi Antennas - Maximum Gain by Frequency Range....................................................................................6
Table 7. IBR900-600M Cellular Antennas - Maximum Gain by Frequency Range. .................................................................................... 7
Table 8. IBR900-600M Wi-Fi Antennas - Maximum Gain by Frequency Range. ........................................................................................7
Table 9. IBR600C-150M-D Cellular Antennas - Maximum Gain by Frequency Range. ..............................................................................8
Table 10. IBR600C-150M-D Wi-Fi Antennas - Maximum Gain by Frequency Range. ................................................................................8
Table 11. IBR600B-LP4 Cellular Antennas - Maximum Gain by Frequency Range..................................................................................... 9
Table 12. IBR600B-LP4 Wi-Fi Antennas - Maximum Gain by Frequency Range.........................................................................................9
Table 13. Cradlepoint Antennas...............................................................................................................................................................10

Antenna Reference Guide
1
Introduction
This antenna reference guide provides best practices for selecting and installing antennas with Cradlepoint hardware, regulations for
specific Cradlepoint products to ensure FCC compliance, and references to supporting resources.
Best Practices for Selecting & Installing Antennas on Cradlepoint
Hardware
Cradlepoint endpoints are unique in their form and function and therefore not all antennas will be the best fit for each device.
Cradlepoint recommends considering the following as you determine which antenna(s) will best suite your needs.
LTE, Wi-Fi, and MIMO
Multiple Input, Multiple Output (MIMO) technologies, including LTE, 5G and Wi-Fi , enable all cellular and Wi-Fi antennas to send
and receive data simultaneously. The best practice for both cellular and Wi-Fi antenna usage requires:
•Antenna include the full cellular or Wi-Fi frequency range capability that matches a given Cradlepoint device's capabilities.
•All antenna ports be occupied with a compatible antenna.
In addition to assuring optimal cellular and Wi-Fi performance, having all antenna ports occupied helps protect against future
network changes that could impact compatibility.
Attaching only a portion of the cellular or Wi-Fi antennas impacts the device’s functionality, up to and including reduced throughput,
signal drops, and instability. For example, connecting two antennas on a Cradlepoint 2x2 MIMO modem may provide 40 Mbps
throughput, compared to only connecting a single antenna, which could result in 15 Mbps. Additionally, the Cradlepoint device could
experience connectivity issues such as completely dropping the cellular signal, either for periods of time, or as the modem is trying
to cycle through available technologies (for example- fallback to 3G), up to and including fully disconnecting.
For customers that choose an antenna configuration not compliant with best practice, Cradlepoint will continue to provide best
effort support until encountering a technical challenge identified as directly related to the antenna configuration. Such challenges
may include changes (implemented by the network operator) affecting the use of cellular bands, newly required MIMO cellular
communication, cellular frequencies put into use by a carrier network and modem not supported by the selected antenna, excessive
noise, any of which could also cause a modem to failback to a previous generation of cellular technology. Any of the above may also
inhibit Cradlepoint Support’s ability to engage beyond a reasonable effort and require the customer to change the model of antenna
in use.

Antenna Reference Guide
2
Cellular Reception
Without sufficient cellular reception, the router may behave as though there are no antennas attached. The following describe how
reception may be impacted:
•A paddle (direct attach) antenna is attached to a router inside of a metal box (i.e. kiosk) with no cellular reception
•A paddle (direct attach) antenna is used inside a building behind metal walls and/or brick with no reception
•A long coax cable with insufficient shielding/rating is run too far from the router
•Higher frequencies are more susceptible to signal loss when using longer cables
•Each coax cable fitting will add some signal loss.
•Actual dBm loss values are provided by the fitting manufacturer.
•The antenna does not support the frequency the device is trying to connect to
•Most antennas made before 2H 2019 or 2020 do not provide adequate gain for LTE bands 71 (600Mhz), 48/CBRS (3.5GHz)
and/or 46/LAA (5GHz)
•An antenna doesn’t have proper separation from other radiation sources
•Example: Antennas from 2 radios that are simultaneously transmitting and receiving are positioned too close to each other
and are de-sensing
•Direct attach paddle antennas aren’t positioned for optimal reception
•Example: The antennas are laying on top of each other or not properly spaced
•An antenna has an insufficient ground plane to function properly
•Example: Mobile antennas are meant to be mounted on top of a metal roof with a sufficient ground plane to function
properly. If mounted on a non-metallic surface or on a metal surface that is too small, they may provide insufficient gain.
•NOTE: Antenna spec sheets will call out if a ground plane is included or if needed and the minimum size.
Refer to https://customer.cradlepoint.com/s/article/Modem-Signal-Strength-and-Signal-Quality to determine if the signal strength is
sufficient.
NOTE: Antenna types may be mixed and matched so long as they all have sufficient reception and do not exceed FCC regulations (i.e.
remote/wired-out antennas for 2 LTE antenna ports on main/aux0 and GPS on the 1200M-B modem, and direct attached paddle
antennas on main/aux1of the 1200M-B modem and the Wi-Fi RP-SMA ports of an AER2200).
Refer to the FCC Regulations section of this guide for more information.
GNSS Reception
Most customers use multi-purpose antennas that incorporate Wi-Fi, GNSS, and Cellular and have acceptable performance. However,
for best performance, a physically separate GNSS antenna is required.

Antenna Reference Guide
3
Cables & Ports
The following are best practices for connecting antenna cables to the Cradlepoint ports:
•Ensure cable ends are connected to the correct ports.
•LTE and GPS ports use SMA connectors and WI-FI ports use RP-SMA. Check cable ends to ensure they are the appropriate
connection type for the port you’re attaching them to.
•GPS/GNSS connectors can be either active or passive. An active antenna requires an active port with suitable ratings to
work. A passive antenna may be used on a passive port and can often be used on an active port, as long as the antenna is
not a DC short-circuit type (e.g., Loop and PIFA antennas are typically DC short circuit).
•Do not over-torque the SMA connector on the modem. Finger-tight is sufficient (maximum torque is 4 in-lbs).
•Plan cable runs to minimize signal loss. Use the fewest number of coax cable fittings to avoid unnecessary signal loss.
•Coax cable has signal loss, especially for higher frequencies. For cable runs 15 feet or longer, use low loss LMR400. They
generally connect using a larger, N-type connector, which requires a convertor to connect to the smaller SMA connectors
on Cradlepoint endpoints.
•Use cable clamps or other cable-holding mechanisms to secure low-loss cables against a wall or pole.
•Use at least two clamps on the cable near the Cradlepoint endpoint. This construction helps reduce stress on the
cable/modem connection and increases product reliability.
•Use lightning protection.
Positioning Antennas
To avoid signal loss, ensure the appropriate cables and direct attach antennas are connected to their applicable ports on the
Cradlepoint endpoint.
Antennas connected by cables
Ensure the antennas are installed according to the manufacturer’s installation requirements and that the power, gain, and other
applicable signal settings are configured in compliance with the specifications dictated in the Antenna selection guide.
Paddle and direct attach antennas
Stagger the angles of the paddles so that they are not in alignment with each other. Use the antenna alignment tool with applicable
endpoints. For positioning examples, refer to How to Position 1200M Antennas.

Antenna Reference Guide
4
FCC Regulations
The FCC requires that antennas attached to Cradlepoint products meet certain standards. Using antennas not sold by Cradlepoint
places the burden of confirming that the antenna meets FCC regulations on the customer. The following specifies the acceptable
frequency ranges, antenna types, and gains to assist with identifying third party antennas to use with specific Cradlepoint products.
IBR1700-1200M-B Specific Regulations
Antennas connected to the MAIN and AUX ports on products that include 1200M-B modems must have a system gain (antenna gain
minus cable loss) less than the following values:
Table 1. IBR1700-1200M-B Cellular Antennas - Maximum Gain by Frequency Range.
Frequency Maximum Gain
617-698 MHz 9 dBi
699-787 MHz 6 dBi
788-798 MHz 6.4 dBi
1710-1785 MHz 5.5 dBi
1850-1920 MHz 8.51 dBi
2000-2020 MHz 9 dBi
2300-2400 MHz* 1.08 dBi
2496-2690 MHz 5.5 dBi
*Operation in the 2300-2400 MHz band is allowed indoors only, and the antenna must be more than 50’ from any roadway. If the antenna is installed outdoors, within
50’ of any roadway, or if the antenna system gain is greater than 1.08 dBi in this band, the installer must disable LTE Band 30 in the Connection Manager>Modem
properties>Modem tab.
Antennas connected to the Wi-Fi ports on IBR1700 series devices must have system gain (antenna gain minus cable loss) less than
the following values:
Table 2.. IBR1700-1200M-B Wi-Fi Antennas - Maximum Gain by Frequency Range.
Frequency Dipole Antennas Other Antennas
2402-2843.5 MHz 5 dBi Not allowed
5150-5250 MHz 5 dBi Not allowed
5250-5350 MHz 5 dBi Not allowed
5475-5725 MHz 5 dBi Not allowed
5725-5850 MHz 5 dBi Not allowed

Antenna Reference Guide
5
IBR1700-600M Specific Regulations
Antennas connected to the MAIN and AUX ports on products that include 600M modems must have a system gain (antenna gain
minus cable loss) less than the following values:
Table 3. IBR1700-600M Cellular Antennas - Maximum Gain by Frequency Range.
Frequency Maximum Gain
600-800 MHz Cannot exceed FCC EIRP Limits
800-1000 MHz Cannot exceed FCC EIRP Limits
1700-1800 MHz Cannot exceed FCC EIRP Limits
1800-2000 MHz Cannot exceed FCC EIRP Limits
2300-2400 MHz* 1.0 dBi
2500-2600 MHz Cannot exceed FCC EIRP Limits
*Operation in the 2300-2400 MHz band is allowed indoors only, and the antenna must be more than 50’ from any roadway. If the antenna is installed outdoors, within
50’ of any roadway, or if the antenna system gain is greater than 1.08 dBi in this band, the installer must disable LTE Band 30 in the Connection Manager>Modem
properties>Modem tab.
Antennas connected to the Wi-Fi ports on IBR1700 series devices must have system gain (antenna gain minus cable loss) less than
the following values:
Table 4. IBR1700-600M Wi-Fi Antennas - Maximum Gain by Frequency Range.
Frequency Dipole Antennas Other Antennas
2402-2843.5 MHz 5 dBi Not allowed
5150-5250 MHz 5 dBi Not allowed
5250-5350 MHz 5 dBi Not allowed
5475-5725 MHz 5 dBi Not allowed
5725-5850 MHz 5 dBi Not allowed

Antenna Reference Guide
6
IBR900-1200M-B Specific Regulations
Antennas connected to the MAIN and AUX ports on products that include 1200M-B modems must have a system gain (antenna gain
minus cable loss) less than the following values:
Table 5. IBR900-1200M-B Cellular Antennas - Maximum Gain by Frequency Range.
Frequency Maximum Gain
617-698 MHz 9 dBi
699-787 MHz 6 dBi
788-798 MHz 6.4 dBi
1710-1785 MHz 5.5 dBi
1850-1920 MHz 8.51 dBi
2000-2020 MHz 9 dBi
2300-2400 MHz* 1.08 dBi
2496-2690 MHz 5.5 dBi
*Operation in the 2300-2400 MHz band is allowed indoors only, and the antenna must be more than 50’ from any roadway. If the antenna is installed outdoors, within
50’ of any roadway, or if the antenna system gain is greater than 1.08 dBi in this band, the installer must disable LTE Band 30 in the Connection Manager>Modem
properties>Modem tab.
Antennas connected to the Wi-Fi ports on IBR900 series devices must have system gain (antenna gain minus cable loss) less than the
following values:
Table 6. IBR900-1200M-B Wi-Fi Antennas - Maximum Gain by Frequency Range.
Frequency Dipole Antennas Monopole Antennas PIFA antennas Other Antennas
2402-2843.5 MHz 2.47 dBi 1.5 dBi 1.5 dBi Not allowed
5150-5250 MHz 2.47 dBi 1.0 dBi 2 dBi Not allowed
5250-5350 MHz 2.47 dBi 1.0 dBi 2 dBi Not allowed
5475-5725 MHz 2.47 dBi 0.9 dBi 1.9 dBi Not allowed
5725-5850 MHz 2.47 dBi 0.9 dBi 1.9 dBi Not allowed

Antenna Reference Guide
7
IBR900-600M Specific Regulations
Antennas connected to the MAIN and AUX ports on products that include 600M modems must have a system gain (antenna gain
minus cable loss) less than the following values:
Table 7. IBR900-600M Cellular Antennas - Maximum Gain by Frequency Range.
Frequency Maximum Gain
600-800 MHz Cannot exceed FCC EIRP Limits
800-1000 MHz Cannot exceed FCC EIRP Limits
1700-1800 MHz Cannot exceed FCC EIRP Limits
1800-2000 MHz Cannot exceed FCC EIRP Limits
2300-2400 MHz* 1.0 dBi
2500-2600 MHz Cannot exceed FCC EIRP Limits
*Operation in the 2300-2400 MHz band is allowed indoors only, and the antenna must be more than 50’ from any roadway. If the antenna is installed outdoors, within
50’ of any roadway, or if the antenna system gain is greater than 1.08 dBi in this band, the installer must disable LTE Band 30 in the Connection Manager>Modem
properties>Modem tab.
Antennas connected to the Wi-Fi ports on IBR900 series devices must have system gain (antenna gain minus cable loss) less than the
following values:
Table 8. IBR900-600M Wi-Fi Antennas - Maximum Gain by Frequency Range.
Frequency Dipole Antennas Monopole Antennas PIFA antennas Other Antennas
2402-2843.5 MHz 2.47 dBi 1.5 dBi 1.5 dBi Not allowed
5150-5250 MHz 2.47 dBi 1.0 dBi 2 dBi Not allowed
5250-5350 MHz 2.47 dBi 1.0 dBi 2 dBi Not allowed
5475-5725 MHz 2.47 dBi 0.9 dBi 1.9 dBi Not allowed
5725-5850 MHz 2.47 dBi 0.9 dBi 1.9 dBi Not allowed

Antenna Reference Guide
8
IBR600C-150M-D Specific Regulations
Antennas connected to the MAIN and AUX ports on products that include 150M-D modems must have a system gain (antenna gain
minus cable loss) less than the following values:
Table 9. IBR600C-150M-D Cellular Antennas - Maximum Gain by Frequency Range.
Frequency Maximum Gain
617-698 MHz 8.55 dBi
699-787 MHz 8.55 dBi
788-798 MHz 8.73 dBi
1710-1785 MHz 5 dBi
1850-1920 MHz 8 dBi
2000-2020 MHz 9 dBi
2300-2400 MHz* 1.08 dBi
*Operation in the 2300-2400 MHz band is allowed indoors only, and the antenna must be more than 50’ from any roadway. If the antenna is installed outdoors, within
50’ of any roadway, or if the antenna system gain is greater than 1.08 dBi in this band, the installer must disable LTE Band 30 in the Connection Manager>Modem
properties>Modem tab.
Antennas connected to the Wi-Fi ports on IBR900 series devices must have system gain (antenna gain minus cable loss) less than the
following values:
Table 10. IBR600C-150M-D Wi-Fi Antennas - Maximum Gain by Frequency Range.
Frequency Dipole Antennas Monopole Antennas PIFA antennas Other Antennas
2402-2843.5 MHz 2.47 dBi 1.5 dBi 1.5 dBi Not allowed

Antenna Reference Guide
9
IBR600B-LP4 Specific Regulations
Antennas connected to the MAIN and AUX ports on products that include LP4 modems must have a system gain (antenna gain minus
cable loss) less than the following values:
Table 11. IBR600B-LP4 Cellular Antennas - Maximum Gain by Frequency Range.
Frequency Maximum Gain
777-862 MHz 9.72 dBi
1710-1785 MHz 5.78 dBi
1850-1920 MHz 7.51 dBi
*Operation in the 2300-2400 MHz band is allowed indoors only, and the antenna must be more than 50’ from any roadway. If the antenna is installed outdoors, within
50’ of any roadway, or if the antenna system gain is greater than 1.08 dBi in this band, the installer must disable LTE Band 30 in the Connection Manager>Modem
properties>Modem tab.
Antennas connected to the Wi-Fi ports on IBR600B series devices must have system gain (antenna gain minus cable loss) less than
the following values:
Table 12. IBR600B-LP4 Wi-Fi Antennas - Maximum Gain by Frequency Range.
Frequency Dipole Antennas Other Antennas
2402-2843.5 MHz 5.0 dBi Not allowed

Antenna Reference Guide
10
Cradlepoint Antennas
Cradlepoint carries a limited selection of antennas for use with Cradlepoint products. Refer to the following table for more
information.
Table 13. Cradlepoint Antennas.
Part Number Description Compatible Products
170659-001 Cellular Antenna, White, 700MHz - 2.7GHz, SMA, 210mm Used with, CBA850-LP6, CBA850-LP4
170706-000 Cellular Antenna, Black, 700MHz - 2.7GHz, SMA, 160mm Used with, LP6 modems, LP4 modems
170704-002 Cellular Antenna, Black mini, 600MHz - 6GHz, SMA, 140mm Used with, 600M, 150M, 10M modems
170761-001 Cellular Antenna, White, 600MHz - 6GHz, SMA, 180mm Used with, CBA850-1200M-B, W2000
170765-000 Cellular Antenna, White mini, 600MHz - 4.2GHz, SMA, 145mm Used with, CBA550, L950
170801-000 Cellular Antenna, Charcoal, 600MHz - 6MHz, SMA, 180mm Used with, E300, E3000, MC400, 1200M-B
170836-000 Wi-Fi Antenna, Charcoal, Dual-band 2.4/5GHz, RPSMA, 194mm Used with, All Wi-Fi products

Antenna Reference Guide
11
Cradlepoint Antenna Program
The Cradlepoint Antenna Program consists of antennas partners who provide exceptional selection, support, and value for our
mutual customers. Our sales, partners, VARs, and channel have many options to meet their deployment needs with the newest
antennas as they are made available from the vendors.
Cradlepoint does not approve specific antennas. The antenna vendors will manage customer antenna purchases, except for specific
antennas and the replacement antennas Cradlepoint provides as part of certain subscription packages.
Antenna partners in the program provide the following resources
Sales Support Testing & Documentation
Sell, manage, maintain antenna SKUs Contacts provided with escalation path Installation guides
Maintain selection guides/filters on
their websites
RMAs Spec sheets with links
Sales contacts for NA, LATAM, EMEA, APAC All testing
SLA for recommended antennas for
distribution availability
While customers may choose to use other antenna vendors or other antennas, they are responsible for qualifying their
performance, quality, and that they meet FCC regulations.
For support-related customer service, Cradlepoint Support will follow the standard best-effort procedure for troubleshooting and
diagnosing endpoint connectivity issues for all antennas. If the issue appears to be related to the antenna (i.e., poor signal strength,
drops, poor throughput, etc.) the customer may be asked to connect a known good antenna before further debugging.
Vendors interested in the program must be recommended by Cradlepoint sales team members, partners, or customers and have an
established, consistently positive relationship with them. Recommended vendors are communicated through Cradlepoint internal
requests only. External requests will not be considered.

Antenna Reference Guide
A1
Appendix A: Panorama
www.panorama-antennas.com/cradlepoint
General Support: 817-539-1888
Global Support options
Rep Title Email Phone Region(s)
Bryan McAnally
Regional Account
Manager
bmcanally@panorama-
antennas.com
C: 817-706-8636
O: 817-225-4779
Alaska (AK)
Idaho (ID)
Kansas (KS)
Montana (MT)
Nebraska (NE)
North Dakota (ND)
Oklahoma (OK)
Oregon (OR)
South Dakota (SD)
Washington (WA)
Hans Giraud
Regional Account
Manager
hgiraud@panorama-
antennas.com
C: 818-512-1878
O: 817-225-4784
Arizona (AZ)
Colorado (CO)
New Mexico (NM)
Utah (UT)
West Texas (W.TX)
Wyoming (WY)
Mark Frazier
Regional Account
Manager
mfrazier@panorama-
antennas.com
C: 214-808-5663
Illinois (IL)
Indiana (IN)
Iowa (IA)
Michigan (MI)
Minnesota (MN)
Ohio (OH)
Wisconsin (WI)
Trey Gaddy
Regional Account
Manager
tgaddy@panorama-
antennas.com
C: 214-415-7685
O: 817-225-4783
Alabama (AL)
Arkansas (AR)
Florida (FL)
Georgia (GA)
Louisiana (LA)
Mississippi (MS)
Missouri (MO)
Rahmin Massudi
Regional Account
Manager
rmassudi@panorama-
antennas.com
C: 817-944-6321
O: 817-225-4781
Texas (TX), excluding
West Texas
Rick Azevedo
Regional Account
Manager
razevedo@panorama-
antennas.com
C: 915-799-9505
O: 817-225-4780
Connecticut (CT)
Maine (ME)
Massachusetts (MA)
New Hampshire (NH)
New Jersey (NJ)
New York (NY), excluding
Upstate New York
Pennsylvania (PA)
Rhode Island (RI)
Vermont (VT)
Leann LeHew
Regional Account
Manager
llehew@panorama-
antennas.com
C: 469-536-2277
O: 817-225-4778
Delaware (DE)
District of Columbia (DC)
Kentucky (KY)
Maryland (MD)
South Carolina (SC)
Tennessee (TN)
Virginia (VA)
West Virginia (WV)
Travis Culwell
Regional Account
Manager
tculwell@panorama-
antennas.com
C: 972-965-0663
O: 817-225-4787
California (CA)
Hawaii (HI)
Nevada (NV)
Wil Hoyle
Head of Sales &
Business - Canada
whoyle@panorama-
antennas.com
C: 289-387-3126
Canada (CA)
Upstate New York (NY)
Lee Jackson
Head of Sales &
Business - N.A.
ljackson@panorama-
antennas.com
C: 817-312-8897
O: 817-225-4782
Thierry Vienney
Sales & Business
Development
tvienney@panorama-
antennas.com
[phone]
France
Italy
Piia Korhonen
Area Sales Manager
pkorhonen@panorama-
antennas.com
[phone]
Spain
Portugal
Torbjørn Barfod
Area Sales Manager
tbarfod@panorama-
antennas.com
[phone]
Scandinavia
Eastern Europe
Nestor Figueroa
Area Sales Manager
nfigueroa@panorama-
antennas.com
[phone]
Central & South America
Mexico
Christian
Cielinski
Area Sales Manager
Ccielinski@panorama-
antennas.com
[phone]
Germany
Austria
Switzerland
Ken Pattison
Area Sales Manager
Kpattison@panorama-
antennas.com
[phone]
United Kingdom
Belgium
The Netherlands
Middle East
Robert Jesman
Sales Director
Rjesman@panorama-
antennas.com
[phone]
Australia, New Zealand
Malaysia, Singapore
South Africa
South East Asia
Hong Kong

Antenna Reference Guide
A2
Panorama International distribution:
•Bluestar Canada
•Synnex Canada
•Exclusive
•Westbase
•Tech Data ANZ
•Go Wireless

Antenna Reference Guide
B1
Appendix B: Parsec
https://parsec-t.com/cradlepoint-approved-antennas/
General Support: 972-804-4600
[e-mail]
Rep Title Email Phone Regions
Corporate
Office
All new customers [e-mail] 972-804-4600
(Press 1 for Sales)
All
George
Girvin
Senior Director -
Business
Development -
Central U.S.
George.Girvan@parsec-
t.com
469-814-8280
Canada - Central
CO,IL,IN,IA,KS,KY,MI,MN,
MO, NE,ND,OH,SD,WI
Cinthia Oviedo Sales Assistant - -
Central and East U.S.
Cinthia.Oviedo@parsec-
t.com
972-698-4018
AL,CT,FL,GA,IL,IN,KY,ME,MD,MA,
MI,MS,NH,NJ,NY,NC,OH,PA,RI,SC,
TN,VT,VA,WV,WI,
Kelsey Guillory Sales Assistant - Cental
and West U.S.
Kelsey.Guillory@parsec-
t.com
469-808-9030
AK,AZ,AR,CA,CO,HI,ID,IA,KS,LA,
MN,MO,MT,ND,NE,NM,NV,OK,
OR,SD,TX,UT,WA,WY
Canada - West
Jack Neenan Senior sales Director -
North East US
[e-mail] 401-287-7737
Canada - East,
CT,DE,ME,MD,MA,NH,NJ,NY,PA,RI,VT
Melissa Heckel Partner Relations
Manager
[e-mail] 469-229-7905 All Regions
Jen Neenan COO [e-mail] 972-804-4808 All-- Sales for Europe and Latin
America
Michael
Neenan
CEO [e-mail] 972-535-5501 All - Sales for Asia-Pacific and Africa
Parsec International distribution:
•Westbase
•Tech Data
•Ingram Micro

Antenna Reference Guide
C1
Appendix C: Taoglas
https://www.taoglas.com/taoglas-antenna-reference-guide/cradlepoint/
General Support: https://www.taoglas.com/contact/
Rep Title Email Phone Region(s)
Tim Dolan
Sales & Support –
Northeast & Southeast
[e-mail]
978-430-2711
Montreal
Toronto
Connecticut (CT)
Delaware (DE)
Indiana (IN)
Maine (ME)
Maryland (MD)
Massachusetts (MA)
Michigan (MI)
Alabama (AL)
Florida (FL)
Georgia (GA)
Kentucky (KY)
Louisiana (LA)
New Hampshire (NH)
New Jersey (NJ)
New York (NY)
Ohio (OH)
Pennsylvania (PA)
Rhode Island (RI)
Vermont (VT)
Virginia (VA)
West Virginia (WV)
Mississippi (MS)
North Carolina (NC)
South Carolina (SC)
Tennessee (TN)
Arturo
Proskauer
Sales & Support – Central
and South America
(except Brazil)
[e-mail]
619-618-8946
Central America, Mexico,
Brazil
South America
Mexico
Samuel
McCarthy
Sales & Support – EMEA
[e-mail]
[phone]
Austria
Germany
Poland
Switzerland
Rebecca Slevin
Sales & Support – APAC
[e-mail]
[phone]
[phone]
Taiwan – Asia
China
Malaysia
Singapore
Australia
New Zealand
Helen Liang
Sales & Support –
APAC
[email protected]
Prakash Patil
Sales & Support – India
[e-mail]
India
Taylor
Kimmerle
Distribution Partner
[e-mail]
Jonathan Nagle
Reseller
[e-mail]
Jeff Clark
Director of Public Safety
Sales
[e-mail]
940-799-1846
United States
Taoglas International distribution:
•Westbase