Crestron infiNET Gateway C2N-MNETGW User manual

Crestron C2N-MNETGW
infiNET™ Gateway/Transceiver
Operations Guide

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2008 Crestron Electronics, Inc.

Crestron C2N-MNETGW infiNET™ Gateway/Transceiver
Operations Guide – DOC. 6317B Contents •i
Contents
infiNET™ Gateway/Transceiver: C2N-MNETGW 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................1
Applications.................................................................................................................2
Specifications ..............................................................................................................3
Physical Description....................................................................................................4
Industry Compliance ...................................................................................................7
Setup ..........................................................................................................................................8
Network Wiring........................................................................................................... 8
Identity Code ...............................................................................................................8
Installation Tips...........................................................................................................8
Hardware Hookup ....................................................................................................... 9
Programming Software............................................................................................................11
Earliest Version Software Requirements for the PC .................................................11
Programming with Crestron SystemBuilder..............................................................11
Programming with D3 Pro.........................................................................................12
Programming with SIMPL Windows ........................................................................12
Example Program ......................................................................................................14
Uploading and Upgrading........................................................................................................ 15
Establishing Communication.....................................................................................15
Programs and Firmware ............................................................................................ 16
Program Checks ........................................................................................................ 16
Operation .................................................................................................................................17
Problem Solving ......................................................................................................................22
Troubleshooting......................................................................................................... 22
Check Network Wiring..............................................................................................24
Reference Documents................................................................................................26
Further Inquiries ........................................................................................................ 26
Future Updates .......................................................................................................... 27
Appendix A: The infiNET Spectrum......................................................................................28
Appendix B: Optimum RF Reception Guidelines .................................................................. 29
Minimize Interference ...............................................................................................29
Gateway Placement ...................................................................................................29
Antenna Orientation ..................................................................................................30
Return and Warranty Policies ..................................................................................................33
Merchandise Returns / Repair Service ...................................................................... 33
CRESTRON Limited Warranty.................................................................................33

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•Two-way radio frequency (RF) wireless transceiver/gateway
•infiNET™ mesh network technology
•Dynamic discovery for fast, easy setup
•"Wi-Fi friendly" channel selection for trouble-free operation
•Up to 150 foot range indoors, 250 feet outdoors
•Supports up to 30 infiNET devices
infiNET™ Gateway/Transceiver:
C2N-MNETGW
Introduction
The C2N-MNETGW is a 2-way RF gateway/transceiver designed to
enable communications and management for a complete infiNET
wireless network of dimmers, thermostats, and other devices. The
C2N-MNETGW links the infiNET network to the Cresnet®wired
network to enable communications with a 2-Series control system.
Features and Functions
infiNET™
Crestron's groundbreaking infiNET wireless technology provides reliable
2-way communications throughout a home or office structure without the
need for physical control wiring. Employing a 2.4 GHz mesh network
topology, most infiNET devices function as an RF repeater, increasing
effective range and reinforcing the complete network by providing

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multiple redundant signal paths within the mesh network. Adding more
infiNET devices or repeaters to the network effectively increases the
range, strength, and reliability of the network.
Up to 30 infiNET dimmers, switches, and other devices can be linked to
a control system via a single C2N-MNETGW gateway. Additional
gateways may be installed to support additional devices, with up to 16
gateways possible in a complete system (RF conditions allowing).
Easy Setup
Setting up a complete infiNET network is simple, utilizing dynamic
discovery to locate and acquire each RF device automatically. Most
infiNET devices also function as repeaters. These devices are capable of
automatically repeating messages for any other infiNET devices within
range (approximately 150 feet indoors) that operate on the same infiNET
RF channel, thereby strengthening the mesh network and increasing its
effective range. At all times, the C2N-MNETGW monitors each device
on the network, ignoring any other 2.4 GHz signals, and reconfiguring
the entire network automatically in response to new sources of
interference and other changes in RF conditions.
Applications
The following diagram shows a C2N-MNETGW in an infiNET
application with infiNET dimmers and a C2N-MNETRPT infiNET
repeater.
C2N-MNETGW in an infiNET Application

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Specifications
Specifications for the C2N-MNETGW are listed in the following table.
C2N-MNETGW Specifications
SPECIFICATION DETAILS
Wireless
RF Transceiver
RF Transmitting Power
Range (typical)
Two-way RF, 2.4 GHz ISM
Channels 11-26 (2400 to 2483.6
MHz), IEEE 802.15.4 compliant
10 mW
150 feet indoor, 250 feet outdoor,
subject to site-specific conditions;
Range is increased by adding
additional devices or
C2N-MNETRPT infiNET repeater
Power Requirements
Cresnet®Power Usage 3 Watts
(0.125 Amps @ 24 Volts DC)
Default NET ID 0F
Minimum 2-Series Control
System Update File1, 2
Version 3.154 or later
Enclosure Black metal, freestanding
Environmental
Temperature 32º to 104ºF (0º to 40ºC)
Humidity 10% to 90% RH
(non-condensing)
Dimensions
(without antenna)
Height 1.24 in (3.15 cm)
Width 2.47 in (6.28 cm)
Depth 3.88 in (9.85 cm)
Weight 8.3 oz (0.24 kg)
(Continued on following page)

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C2N-MNETGW Specifications (Continued)
SPECIFICATION DETAILS
Available Accessories C2N-MNETRPT infiNET
Repeater
1. The latest software versions can be obtained from the Crestron®website. Refer to
the NOTE following these footnotes.
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest
Crestron Product Catalog for a complete list of 2-Series control systems.
NOTE: Crestron software and any files on the website are for authorized
Crestron dealers and Crestron Authorized Independent Programmers
(CAIP) only. New users may be required to register to obtain access to
certain areas of the site (including the FTP site).
Physical Description
This section provides information on the connections, controls and
indicators available on your C2N-MNETGW.
C2N-MNETGW Physical View

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C2N-MNETGW Overall Dimensions (antenna not shown)
1
2
3
4
5
6
7
8
Connectors, Controls & Indicators
# CONNECTORS*,
CONTROLS &
INDICATORS
DESCRIPTION
1 ANTENNA
Reverse SMA, female; Dipole
antenna included.
NOTE: Only the included
antenna should be used.
2 PWR LED Indicates DC power supplied
from Cresnet network.
3 NET LED Indicates communication with
Cresnet system.
4 RXD LED Indicates data is being
received from wireless network
devices.
(Continued on following page)

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Connectors, Controls & Indicators (Continued)
# CONNECTORS*,
CONTROLS &
INDICATORS
DESCRIPTION
5 TXD LED Indicates data is being
transmitted to wireless network
devices.
6 ACQUIRE
(LED and button)
Recessed pushbutton with red
LED;
Used to configure the wireless
network.
7 SETUP
(LED and button)
Recessed pushbutton with red
LED;
Used for touch-settable ID
(TSID).
8 NET Four-position terminal block
connector for data and power.
Connects to Cresnet control
network.
Pin 1 (24) Power
Pin 2 (Y) Data
Pin 3 (Z) Data
Pin 4 (G) Ground
* Interface connector for the NET port is provided with the unit.

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Industry Compliance
As of the date of manufacture the C2N-MNETGW has been tested and
found to comply with specifications for CE marking and standards per
EMC and Radiocommunications Compliance Labelling.
Contains FCC ID: EROCWD1012
NOTE: This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

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Setup
Network Wiring
When wiring the Cresnet network, consider the following:
•Use Crestron Certified Wire.
•Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results
or damage to the equipment. Please use the Crestron Power
Calculator to help calculate how much power is needed for the
system (http://www.crestron.com/calculators).
•For larger networks, use a Cresnet Hub/Repeater (CNXHUB) to
maintain signal quality.
For more details, refer to “Check Network Wiring” on page 24.
Identity Code
The Net ID of the C2N-MNETGW has been factory set to 0F. The Net
IDs of multiple C2N-MNETGW devices in the same system must be
unique. Net IDs are changed from a personal computer (PC) via Crestron
Toolbox™ (refer to “Establishing Communication” on page 15).
When setting the Net ID, consider the following:
•The Net ID of each unit must match an ID code specified in the
SIMPL Windows program.
•Each network device must have a unique Net ID.
For more details, refer to the Crestron Toolbox help file.
Installation Tips
NOTE: Additional information can also be found in the latest revision
of the document titled “Best Practices for Installation and Setup of
Crestron RF Products” (Doc. 6689), which is available from the Crestron
website (www.crestron.com/manuals).

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When installing a C2N-MNETGW near other C2N-MNETGWs, keep in
mind the following for optimum performance:
•Do not place multiple gateways on the same channel. Refer to
“Operating Channel” on page 17 for more information.
•Gateways on adjacent channels should be at least 12 feet apart.
•Gateways on non-adjacent channels should be at least three feet
apart.
When installing a C2N-MNETGW near a Wi-Fi access point, keep in
mind the following for optimum performance:
•Gateways on infiNET channels adjacent to operating Wi-Fi
channels should be placed at least 12 feet from the nearest
Wi-Fi access point.
•Gateways on infiNET channels that are non-adjacent to Wi-Fi
bands should be located at least six feet from the nearest Wi-Fi
access point.
For more information on infiNET channels and their interaction with the
Wi-Fi spectrum, refer to “Appendix A: The infiNET Spectrum” on page
28. Information on optimal gateway placement can be found in
“Appendix B: Optimum RF Reception Guidelines” on page 29.
Hardware Hookup
Make the necessary connections as called out in the illustration that
follows this paragraph. Refer to “Network Wiring” on page 8 before
attaching the 4-position terminal block connector. Apply power after all
connections have been made.

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Hardware Connections for the C2N-MNETGW
CRESNET:
CONNECT TO THE CRESNET
CONTROL NETWORK
ANTENNA:
COMMUNICATION WITH
OTHER INFINET DEVICES
NOTE: To comply with FCC RF exposure compliance requirements,
the antenna used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be
colocated or operating in conjunction with any other antenna or
transmitter.
For information of obtaining optimum reception, refer to “Appendix B:
Optimum RF Reception Guidelines” on page 29. Additional information
can also be found in the latest revision of the document titled “Best
Practices for Installation and Setup of Crestron RF Products” (Doc.
6689).

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Programming Software
Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the
Online Help section of the Crestron website. To post a question or view
questions you have submitted to Crestron’s True Blue Support, log in at
http://support.crestron.com. First-time users will need to establish a user
account.
Earliest Version Software Requirements for the
PC
NOTE: Crestron recommends that you use the latest software to take
advantage of the most recently released features. The latest software is
available from the Crestron website.
Crestron has developed an assortment of Windows-based software tools
to develop a controlled system. You can create a program to control the
C2N-MNETGW using the Crestron programming tools Crestron
SystemBuilder, D3 Pro™, or SIMPL Windows. Customers whose focus
is on lighting systems may prefer to use the D3 Pro software since it is
designed especially for creating lighting and environmental system
control applications. Customers already familiar with SIMPL Windows
who are including a lighting system as part of an overall control system
project may prefer to continue using SIMPL Windows. For the minimum
recommended software versions, visit the Version Tracker page of the
Crestron website (www.crestron.com/versiontracker).
Programming with Crestron SystemBuilder
Crestron SystemBuilder is the easiest method of programming but does
not offer as much flexibility as SIMPL Windows. For additional details,
download SystemBuilder from the Crestron website and examine the
extensive help file.

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Programming with D3 Pro
Crestron’s D3 Pro lighting software provides all the tools necessary to
create a complete Crestron lighting system for residential applications.
The lighting system includes the control system logic program,
touchpanel projects and keypad programming, documentation and real-
time lighting adjustment capabilities.
As with all Crestron software, D3 Pro provides extensive right-click and
drag-and-drop functionality in addition to convenient keyboard shortcuts
for frequently used functions and commands.
Programming is organized into six system Views of the lighting system,
each providing a moveable toolbox of devices such as interfaces, fixtures
and control modules. You can add a device to your system simply by
selecting it from one of the toolboxes and dragging it to a room. The
available toolboxes differ depending on the View but all Views include a
"General" toolbox that allows you to add areas and rooms at any time.
Programming with SIMPL Windows
NOTE: While SIMPL Windows can be used to program the
C2N-MNETGW, it is recommended to use SystemBuilder or D3 Pro.
SIMPL Windows is Crestron’s premier software for programming
Crestron control systems. It is organized into two separate but equally
important “Managers”.
Configuration
Manager Configuration Manager is the view where programmers “build” a
Crestron control system by selecting hardware from the Device Library.
•To incorporate the C2N-MNETGW into the system, drag the
C2N-MNETGW from the Wireless Receivers | Wireless Receivers
(RF) folder of the Device Library and drop it in the System Views.

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Locating the C2N-MNETGW in the Device Library
•The system tree of the control system displays the device in the
appropriate slot with a default Net ID as shown in the following
illustration.
C2Net Device, Slot 9
•Additional C2N-MNETGW devices are assigned different Net ID
numbers as they are added.

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•If necessary, double click a device to open the “Device Settings”
window and change the Net ID as shown in the following figure.
“C2N-MNETGW Device Settings” Window
•The ID code specified in the SIMPL Windows program must
match the Net ID of each unit. Refer to “Identity Code” on page 8.
Program
Manager Program Manager is the view where programmers “program” a Crestron
control system by assigning signals to symbols.
The symbol can be viewed by double clicking on the icon or dragging it
into Detail View. Each signal in the symbol is described in the SIMPL
Windows help file (F1).
The C2N-MNETGW does not require any specific programming other
than being included in the SIMPL Windows program.
Example Program
An example program for the C2N-MNETGW is available from the
Crestron website (http://www.crestron.com/exampleprograms).

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Uploading and Upgrading
Crestron recommends using the latest programming software and that
each device contains the latest firmware to take advantage of the most
recently released features. However, before attempting to upload or
upgrade it is necessary to establish communication. Once communication
has been established, files (for example, programs, projects or firmware)
can be transferred to the control system (and/or device). Finally, program
checks can be performed (such as changing the device ID) to ensure
proper functioning.
Establishing Communication
Use Crestron Toolbox for communicating with the C2N-MNETGW;
refer to the Crestron Toolbox help file for details. Indirect
communication via a control system is the sole method of communicating
with the C2N-MNETGW.
Indirect Communication
PC RUNNING
CRESTRON
TOOLBOX
CONTROL
SYSTEM C2N-MNETGW
SERIAL,
ETHERNET
OR USB
CRESNET
•C2N-MNETGW connects to control system via Cresnet.
•Establish communications between the PC and the control system
as described in the latest version of the 2-Series Control Systems
Reference Guide (Doc. 6256).
•Use the Address Book in Crestron Toolbox to create an entry for
the C2N-MNETGW using the expected communication protocol
(Indirect). Select the Cresnet ID of the C2N-MNETGW and the
address book entry of the control system that is connected to the
C2N-MNETGW.
•Display the C2N-MNETGW’s “System Info” window (click the
icon); communications are confirmed when the device
information is displayed.

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Programs and Firmware
Program and firmware files may be distributed from programmers to
installers or from Crestron to dealers. Firmware upgrades are available
from the Crestron website as new features are developed after product
releases. One has the option to upload programs and projects via the
programming software or to upload and upgrade via the Crestron
Toolbox. For details on uploading and upgrading, refer to the SIMPL
Windows help file or the Crestron Toolbox help file.
SIMPL
Windows If a SIMPL Windows program is provided, it can be uploaded to the
control system using SIMPL Windows or Crestron Toolbox.
Firmware Check the Crestron website to find the latest firmware. (New users may
be required to register to obtain access to certain areas of the site,
including the FTP site.)
•Upgrade C2N-MNETGW firmware via Crestron Toolbox.
•Establish indirect communications with the C2N-MNETGW and
display the “System Info” window.
•Select Functions | Firmware… to upgrade the C2N-MNETGW
firmware.
Program Checks
Display the network device tree (Tools | Network Device Tree) to show
all network devices connected to the control system and all infiNET
devices that have been acquired by the C2N-MNETGW. Right-click on
the C2N-MNETGW to display actions that can be performed on the
C2N-MNETGW.
The function MNET Gateway… is used to set the operating channel
mode of the C2N-MNETGW and can also be used to acquire infiNET
devices to the C2N-MNETGW.
For information on setting the operating channel and acquiring devices,
refer to “Operation” on page 17.