CUE smartCUE User manual

CUE spol. s r.o., Na Dolinách 6, 147 00 Praha 4, Czech Republic
fax: [phone]
www.cuesystem.com
e-mail: [email protected]
phone: [phone]
User Manual
Interfaces
Version 02

User Manual Interfaces
UM007_02, 01.04.2003
Copyright © CUE, spol. s r.o. Praha, Czech Republic 1990 - 2003.
All rights reserved. Specifications are subject to change without prior notice.

User Manual Interfaces
www.cuesystem.com
Page 3 of 44
Table of Contents
1. Introduction .................................................................................................................................... 4
1.1. Overview................................................................................................................................................. 4
1.2. Models .................................................................................................................................................... 4
1.3. Features ................................................................................................................................................. 4
1.4. Programming .......................................................................................................................................... 4
2. Mounting......................................................................................................................................... 5
3. System Connection by CUEring................................................................................................... 6
3.1. Overview................................................................................................................................................. 6
3.2. CUEring Connection ............................................................................................................................... 7
3.3. Using O-ring Cable ................................................................................................................................. 8
4. Power Supply ................................................................................................................................. 9
4.1. Power Input ............................................................................................................................................ 9
4.2. Power consumption ................................................................................................................................ 9
4.3. Fuse........................................................................................................................................................ 9
5. smartCUE...................................................................................................................................... 10
5.1. Overview................................................................................................................................................10
5.2. IR Control - EPROM Preparation...........................................................................................................12
5.3. Rear Panel Connections........................................................................................................................13
5.4. Front Panel Description .........................................................................................................................17
5.5. Diagnostic..............................................................................................................................................19
5.6. Specifications and Mechanical Drawings...............................................................................................20
6. soundCUE..................................................................................................................................... 21
6.1. Overview................................................................................................................................................21
6.2. Rear Panel Connections........................................................................................................................22
6.3. Front Panel Description .........................................................................................................................23
6.4. Setup by DIP Switch..............................................................................................................................24
6.5. Diagnostic..............................................................................................................................................25
6.6. Specifications and Mechanical Drawings...............................................................................................26
7. analogCUE.................................................................................................................................... 27
7.1. Overview................................................................................................................................................27
7.2. Rear Panel Connections........................................................................................................................27
7.3. Front Panel Description .........................................................................................................................29
7.4. Diagnostic..............................................................................................................................................30
7.5. Specifications and Mechanical Drawings...............................................................................................31
8. auxCUE ......................................................................................................................................... 32
8.1. Overview................................................................................................................................................32
8.2. Rear Panel Connections........................................................................................................................32
8.3. Front Panel Description .........................................................................................................................35
8.4. Setup by DIP Switch..............................................................................................................................37
8.5. Diagnostic..............................................................................................................................................37
8.6. Specifications and Mechanical Drawings...............................................................................................38
9. Software and Firmware License................................................................................................. 39
10. Warranty Conditions ................................................................................................................... 40
11. CE Declaration of Conformity..................................................................................................... 41
12. FCC................................................................................................................................................ 42

User Manual Interfaces
www.cuesystem.com
Page 4 of 44
1. Introduction
1.1. Overview ....................................................................
The smartCUE interface is equipped with four serial or IR channels and allows control of devices that
are equipped with infrared, RS-232, RS-422 or RS-485 serial channels. A MIDI version is also
available.
The soundCUE is a fi ve-input / two-output audio matrix switcher capable of switching four stereo
unbalanced line inputs and one mono microphone input to two independently switched outputs. Each
matrix output is composed of two parallel stereo unbalanced line outputs. The soundCUE enables
control of volume, bass and treble independently for each matrix output. The status of the soundCUE
is indicated on the front panel.
The analogCUE is a 32-channel analog output interface. Each independent 0 - 10 V analog output
enables control of VCA, light dimmer, hydraulic or pneumatic valve type devices. The front panel
ncludes LED indicator for each output.
The auxCUE is a 16-channel relay interface capable of switching 16 independent relay outputs, max.
24 V. Switches located on the front panel allow each relay to default in either the open or closed
position. The front panel includes LED indicator for each relay.
1.2. Models........................................................................
Model Product code Description
smartCUE CS0008-R IR and serial interface
smartCUE CS0008-M IR, MIDI and serial interface
soundCUE CS0009 Audio switcher incl. volume, bass and treble control
analogCUE CS0004 (32) analog outputs 0 - 10 V
auxCUE CS0005 (16) relays 24 V
1.3. Features .....................................................................
•Full compatibility with Cue’s control units and other interfaces
•CUEring data input and output
•Channel activity LED indicators on the front panel
•Buttons on the front panel
•Metal enclosure
•Mountable into 19 “ rack, 1 U rack space
1.4. Programming .............................................................
All interfaces are programmed using Cue Director programming tool.

User Manual Interfaces
www.cuesystem.com
Page 5 of 44
2. Mounting
To fix the interface in a 19” rack use supplied accessories Rack Mount Interface Kit 19” fastened on
to both sides of the interface using screws - see picture below.
Interface
top view
(2) screws
for each side
Screws for rack mounting
(not delivered with the interface) Rack Mount Interface Kit 19"

User Manual Interfaces
www.cuesystem.com
Page 6 of 44
3. System Connection by CUEring
3.1. Overview ....................................................................
All interfaces are connected to the system via CUEring. It is a RS-232 serial channel dedicated for
system commands transmission.
First interface is connected to the control unit Assistant or Assistant-S by CUEring Cable /a. Further
interfaces are connected by Control Cable 9-pin - see picture below.
GND
DATA OUT DATA IN
DC IN
24V CHANNEL ACHANNEL BCHANNEL CCHANNEL D
FUSE
1 A
GND
DATA OUT DATA IN
A4321DCB
INPUTSOUTPUTS
DC IN
24V
MIC
Assistant or Assistant-S
CUEring output
CUEring Cable /a
Control Cable 9-pin
or
O-ring Cable
To other interfaces
14 3 2
The connector marked DATA IN is a standard CUEring input. The connector marked DATA OUT is a
standard CUEring output for next interface.
The line driver and bypass relay (when interface is off) are inserted between the DATA IN and the
DATA OUT.

User Manual Interfaces
www.cuesystem.com
Page 7 of 44
3.2. CUEring Connection ....................................................
CUEring IN, DB-9-female connector
1
5
69
smartCUE soundCUE analogCUE auxCUE
Pin 1 + 4.5 V for O-ring + 4.5 V for O-ring + 4.5 V for O-ring CUEring OUT, pin 1
Pin 2 Data Out Data Out Data Out Data Out
Pin 3 Data In Data In Data In Data In
Pin 4 CUEring OUT, pin 4 CUEring OUT, pin 4 CUEring OUT, pin 4 CUEring OUT, pin 4
Pin 5 Ground Ground Ground Ground
Pin 6 CUEring OUT, pin 6 CUEring OUT, pin 6 CUEring OUT, pin 6 CUEring OUT, pin 6
Pin 7 CUEring OUT, pin 7 CUEring OUT, pin 7 CUEring OUT, pin 7 CUEring OUT, pin 7
Pin 8 CUEring OUT, pin 8 CUEring OUT, pin 8 CUEring OUT, pin 8 CUEring OUT, pin 8
Pin 9 CUEring OUT, pin 9 CUEring OUT, pin 9 CUEring OUT, pin 9 CUEring OUT, pin 9
CUEring OUT, DB-9-male connector
1 5
6 9
smartCUE soundCUE analogCUE auxCUE
Pin 1 + 4.5 V for O-ring + 4.5 V for O-ring + 4.5 V for O-ring CUEring IN, pin 1
Pin 2 Data In Data In Data In Data In
Pin 3 Data Out Data Out Data Out Data Out
Pin 4 CUEring IN, pin 4 CUEring IN, pin 4 CUEring IN, pin 4 CUEring IN, pin 4
Pin 5 Ground Ground Ground Ground
Pin 6 CUEring IN, pin 6 CUEring IN, pin 6 CUEring IN, pin 6 CUEring IN, pin 6
Pin 7 CUEring IN, pin 7 CUEring IN, pin 7 CUEring IN, pin 7 CUEring IN, pin 7
Pin 8 CUEring IN, pin 8 CUEring IN, pin 8 CUEring IN, pin 8 CUEring IN, pin 8
Pin 9 CUEring IN, pin 9 CUEring IN, pin 9 CUEring IN, pin 9 CUEring IN, pin 9

User Manual Interfaces
www.cuesystem.com
Page 8 of 44
3.3. Using O-ring Cable .....................................................
The Grounds of all interfaces are connected when Control Cable 9-pin is used. Sometimes it is
important to disconnect the "ground loop".
For example
•If smartCUE is used to control presentation software on PC, because the most of PC have
ground connected to power ground.
•If soundCUE is used for audio control and there are troubles with the noise.
In cases described above it is recommended to replace the Control Cable 9-pin by optically isolated
CUEring cable, type O-ring Cable (CS0106) and to use separated power source (CUEadapter /10W)
for each isolated interface.
Important notes
•O-ring Cable is capable only of one-way communication that means status of Power Express
units cannot be read.
•O-ring cable can be connected to the CUEring output of any interface
•O-ring cable can be connected to the CUEring input of smartCUE, soundCUE, analogCUE
Do not remember the proper grounding of the interface.

User Manual Interfaces
www.cuesystem.com
Page 9 of 44
4. Power Supply
4.1. Power Input ...............................................................
All interfaces are fed via power input 24 V and power supply must be connected to the standard DC
socket marked DC IN 24 V. Recommended power supply units is CUEadapter /10W.
DC IN 24 V, power jack connector
Inner pin +24 VDC
Inner pin
Outer pin Outer pin Ground
4.2. Power consumption....................................................
•smartCUE 3.5 W
•soundCUE 3.5 W
•analogCUE 3.5 W
•auxCUE 9.0 W
4.3. Fuse ...........................................................................
The fuses in smartCUE, analogCUE and auxCUE are used for the circuitry of the unit electronics. If
the LED indicator marked POWER does not light after power supply 24 V connection, try to replace
this fuse.

User Manual Interfaces
www.cuesystem.com
Page 10 of 44
5. smartCUE
5.1. Overview ....................................................................
The smartCUE interface is equipped with (4) serial (50 to 115 200 bps) or IR channels and allows
control of devices that are equipped with infrared, RS-232, RS-422 or RS-485 serial channels. It is
possible to combine IR and serial control on the channel level that means for example Channel A for
IR control, Channels B to D for serial control.
A MIDI version is also available and must be specified during the order.
The interface smartCUE has the EPROM memory for built-in IR driver library. The data for IR
controlled equipment must be included in smartCUE in the especially dedicated EPROM memory chip.
For more detailed information how to prepare smartCUE for IR operation see bellow.
To connect smartCUE to a device you also need the IR Adapter /s (CS0110) or appropriate Serial IO
Cable /s (CA0110).
An optically isolated O-ring Cable (CS0106) can be used as an option. Sometimes it is important - for
example if smartCUE is used to control presentation software on PC, because the most of PC have
ground connected to 220 VAC ground.
5.1.1. Control Protocols
Although Cue Director programming tool comes with database drivers for most popular devices, there
will always be new equipment for which no protocol is available. In such examples, Cue Library
Director can be used to add new serial or IR commands.
New equipments are continuously being added to the Cue equipment database (filename
Equipmnt.clb) which is installed with Cue Director. If you are unable to find a driver for the particular
equipment please check www.cuesystem.com.
In case that the requested equipment is not in Equipmnt.clb library use Cue Library Director. With the
help of this program you can add new protocol to your library. For other information see Cue Director
manual and help.

User Manual Interfaces
www.cuesystem.com
Page 11 of 44
5.1.2. IR Control
The IR codes are in fact rather long (for example in comparison with serial string commands). The
typical time duration is about 0.5 sec. During the time of transmitting of the IR code the smartCUE can
not accept further requests to send another IR codes. So please let enough time after each IR
command before requesting to send another one from the same smartCUE.
IR General Troubles
•Please pay attention to find proper position for IR Adapter /s. In many rooms exists rather high
IR background signal – it reduces the receiver sensitivity and so reliability of the control.
•No matter how advanced the remote control, some functions can usually only be initiated from
the front panel of the equipment.
•Another potential problem maker is that remotes are supposed to be used interactively, with
the device itself providing feedback to the user. Hence, they often have some toggling
functions, such as power on/off, as well as incremental functions, such as volume up or down,
some Menu select functions. However, as smartCUE has no way of knowing whether the
device is currently on or off, etc., it is possible for the control system to become out of phase
with the device being controlled. Be aware of this when designing control systems based on
IR remote functions.
•In some cases it can be useful to use light sensing device to read LEDs on the equipment to
determine its current status. The Opto-Input Adapter (CS0103) connected to the Assistant or
Assistant-S can be used for such purposes.
5.1.3. Serial Control
Before using the serial control the communication parameters of the serial port must be set. The
setting command must be executed (typically in Autoexec sequence) prior to using any other serial
command.
5.1.4. MIDI Version
The smartCUE version MIDI is adapted to the special communication speed of 31 250 Baud which is
common for MIDI communication. As concerning functions and programming it is compatible with
standard smartCUE. The only difference is in precision of Baud rate generator for standard
communication speeds which are common for RS-232, RS-422 communications. See table below.
Baud Rate Difference
150 +0.0%
300 +0.0%
600 +0.2%
1 200 +0.2%
2 400 +0.2%
4 800 +0.2%
9 600 -2.4%
19 200 -2.4%
Remark
Theoretically the biggest accessible difference of communication speed should not exceed 4%, but
actual value can be dependent on USART reception algorithm.

User Manual Interfaces
www.cuesystem.com
Page 12 of 44
5.2. IR Control - EPROM Preparation .................................
When using the smartCUE for IR control the data for controlled equipment must be included in
smartCUE in the especially dedicated EPROM memory chip.
Preparation and changing of IR data EPROM
1. Use the Cue Library Director and Teach-In unit to check the functionality of the IR codes
required for the project.
2. In the case of necessity capture new IR codes using the Cue Library Director and
Teach-In unit.
3. Open the interface
•Unscrew (4) screws on the left and on the right side.
•Remove the top covering.
4. Remove EPROM from position U11 in smartCUE - see picture below.
5. Prepare EPROM using Cue Library Director and Teach-In unit.
6. Install the EPROM in position U11 in smartCUE - see picture below.
7. Shut up the interface
•Install the top covering back.
•Screw in (4) screws on the left and on the right side.
Open interface top view
CUEring IN CUEring OUT
EPROM
U11

User Manual Interfaces
www.cuesystem.com
Page 13 of 44
5.3. Rear Panel Connections..............................................
5.3.1. Overview
All connectors are located on the rear panel - see picture below.
GND
DATA OUT DATA IN
DC IN
24V
Power Supply
24 VDC Control Port D Control Port B CUEring Output
CUEring
Input
Ground
Control Port C Control Port A
CHANNEL ACHANNEL BCHANNEL CCHANNEL D
FUSE
1 A
Fuse
5.3.2. Power
See chapter Power Supply.
5.3.3. CUEring
See chapter System Connection by CUEring.

User Manual Interfaces
www.cuesystem.com
Page 14 of 44
5.3.4. Control Ports - IR Control
Pins used for IR control are described in the table below.
CONTROL PORT 1 - 4, (4) DB-9-male connectors
Pin 1, 2, 3 Not used
Pin 4 IR output
Pin 5 Ground
1 5
6 9 Pin 6, 7, 8, 9 Not used
The IR Adapter /s (CS0110) serves as IR signal emitting device. The emitter must be fixed onto
receiving window on the surface of controlled equipment using two sided adhesive tape.
GND
DATA OUT DATA IN
DC IN
24V CHANNEL ACHANNEL BCHANNEL CCHANNEL D
FUSE
1 A
Controlled Device
IR sensor
IR Adapter /s
Parameters of the cable for IR Adapter /s prolongation are
•Maximal length 70 m using cable 100 pF/m.
•The total cable capacity can be maximal 7 nF.
•The lowest load resistance can be 50 Ω.
•Use 2-core screened cable or twist.

User Manual Interfaces
www.cuesystem.com
Page 15 of 44
Up to (3) IR Adapters /s can be connected in parallel to one IR output.
GND
DATA OUT DATA IN
DC IN
24V CHANNEL ACHANNEL BCHANNEL CCHANNEL D
FUSE
1 A
Controlled Device 1
IR sensor
IR Adapter /s
Controlled Device 2
IR sensor
Controlled Device 3
IR sensor
IR Adapter /s
IR Adapter /s
In some cases direct cable can be used to provide “direct wired" IR control (like CONTROL-S, …)
instead of IR Adapter /s. In such cases please pay attention to ground loops as the “direct wired" IR
means also galvanic connection.

User Manual Interfaces
www.cuesystem.com
Page 16 of 44
5.3.5. Control Ports - Serial Control
Pins used for serial control RS-232/422/485 are described in the table below.
CONTROL PORT 1 - 4, (4) DB-9-male connectors
Pin 1 Not used
Pin 2 Serial data input (data to smartCUE)
Pin 3 Serial data output (data from smartCUE)
Pin 4 DTR output
Pin 5 Ground
Pin 6 DSR input
Pin 7 RTS output
Pin 8 CTS input
1 5
6 9
Pin 9 Not used
The serial cable can be ordered directly as a Serial IO Cable /s (CA0110) and the controlled
Equipment Name, Type and Manufacturer. For the equipment embedded in the latest Equipmnt.clb
library just this specification is enough, because the Equipment.clb is installed with Cue Director and it
can be checked using Cue Library Director.
For the equipment which is not in the Equipmnt.clb the connector type and pin description including
male / female information is necessary. This information as well as communication protocol is usually
part of the controlled device User Manual.
The serial cable is in many cases part of the accessories of controlled equipment. Usually it is
intended for the direct PC control and it can be used in most cases for smartCUE connection.
GND
DATA OUT DATA IN
DC IN
24V CHANNEL ACHANNEL BCHANNEL CCHANNEL D
FUSE
1 A
Controlled Device
Serial IO Cable /s
Connector depends
on a controlled device

User Manual Interfaces
www.cuesystem.com
Page 17 of 44
5.4. Front Panel Description ..............................................
5.4.1. Overview
0
5
4
3
1
2
6
7
8
9
TEST
RESET
ADDRESS
DATAO.K.
smartCUE
Data
Indicator
Address
Selector
Test
Button
Reset
Button
Power Supply
Indicator
Function
Buttons
0
5
4
3
1
2
6
7
8
9
BANK
Bank
Selector
F3
F4
F2
F1
A B C D
Function
Indicators
5.4.2. Indicators
DATA O.K.
This LED diode is blinking if the interface received correctly the data coming from the CUEring. This
LED blinks OK by Morse after power on, if auto-diagnostic runs correctly.
A, B, C, D
The LED diodes are signaling activity on IR / serial ports. When transmitting IR code, LED indicator
DATA O.K. and respective A, B, C, D indicators are on. If IR code requested from programming is not
in the EPROM, error is indicated by indicator A, B, C or D flashing. Flashing is also stopped if next IR
signal is transmitted OK. When error occurs on serial channel the appropriate LED will start to blink
regularly to make the error indication. This indication will not stop until reset or until the appropriate
button F1 - F4 is pressed or new command was successfully finished.
POWER
Power diode indicates that the interface is powered up.
5.4.3. Buttons
TEST
This button serves for switching over to the testing mode. A detailed description of the testing you can
find in the chapter Diagnostic.
RESET
This button serves for resetting of the interface. During normal operation it is not being used, it solely
serves for testing purposes.
F1, F2, F3, F4
Buttons F1, F2, F3 and F4 serve for reset of errors signalizing for channel 1, 2, 3, 4.

User Manual Interfaces
www.cuesystem.com
Page 18 of 44
5.4.4. Addressing
There can be more smartCUE interfaces in one system. Each of them must be set to a different
combination of address and bank using selectors on the front panel.
ADDRESS selector
Sets address of the interface from 0 to 7. Address identifies interface in the chain.
BANK selector
It serves for bank setting. Default value is 0.
In one bank there can be up to (8) addresses. The ADDRESS from 0 to 7 and the GROUP (BANK)
from 0 to 9 can be set up using the front panel switch selectors.
Address of the port
ADDRESS Selector CHANNEL A CHANNEL B CHANNEL C CHANNEL D
0 1 2 3 4
1 5 6 7 8
2 9 10 11 12
3 13 14 15 16
4 17 18 19 20
5 21 22 23 24
6 25 26 27 28
7 29 30 31 32
For a usage when not an extreme number of serial or IR ports, BANK = 0 is enough. In that case up to
8 interfaces (4 IR / serial ports each) can be connected to one CUEring, i.e. a total number of serial /
IR channels is 8 x 4 = 32. Only if a greater number of serial / IR channels is needed - change the
BANK of the interface.
Addressing with Assistant or Assistant-S
The serial and IR ports located inside the Assistant or Assistant-S are addressed in the same way as
the ports located in the smartCUE, that means ports in Assistant ot Assistant-S covers the address
space as first two smartCUE interfaces. For example when using Assistant or Assistant-S and
smartCUE in BANK = 0 set the address of smartCUE in the range 2 up to 7. There also exist
possibility select another bank for ports in Assistant or Assistant-S by software.
Important note
When using Cue Configuration Director do not forget to set corresponding address and bank of each
smartCUE also in your project.

User Manual Interfaces
www.cuesystem.com
Page 19 of 44
5.5. Diagnostic ..................................................................
5.5.1. Level 1
After switching on the smartCUE interface the LED DATA O.K. is blinking (with the Morse sign OK)
provided that the auto-diagnostics are in order. The internal microprocessor and basic internal circuits
are being tested. The tests for output line drivers are not included at this level.
5.5.2. Level 2
In the Test Mode the smartCUE is ready for standard operation but it sends out system messages via
DATA IN connector. These system messages help to identify possible problem.
Pressing the TEST and RESET buttons, then release RESET, wait few seconds. Interface smartCUE
transmits via DATA IN serial channel (19200,8,e,2)
•Version of the firmware
•Information about IR interface
•Checksum of the firmware
•System messages are transmitted during IR code transmitting (firmware version dependent)

User Manual Interfaces
www.cuesystem.com
Page 20 of 44
5.6. Specifications and Mechanical Drawings ....................
CUEring input ......................................RS-232, DB-9-female connector
CUEring output ....................................RS-232, DB-9-male connector
IR and serial ........................................(4) control outputs, (4) DB-9-male connectors
Power supply .......................................24 VDC (+/- 20%), 3.5 W, power jack connector
Enclosure ............................................Stainless steel
Dimensions (WxHxD) .........................242 mm (9.5”) x 44 mm (1.7”) x 160 mm (6.3”)
Weight .................................................1.0 kg / 2.7 lb
Supplied accessories ..........................Rack Mount Interface Kit 19”
All dimensions are in mm.