Custom Audio Electronics TK306 User manual
USER MANUAL
TK306
CUSTOM S.P.A.
Via Berettine 2/B
43010 Fontevivo (PARMA) - Italy
Tel. : +39 0521-680111
Fax : +39 0521-610701
http: www.custom.biz
SAFETY/INSTALLATION INSTRUCTIONS
This product has been carefully designed to give years of safe, reliable performance.
As with all electrical products, however, here are a few basic precautions that should
be taken to avoid injury or damage:
• Ensure this and all other documentation are read carefully and retained for future
reference.
• Ensure all warning and instruction labels on the product are read, understood and
followed in order to prevent any risk of personal injury.
• This product may be heavy. Please check the weight of the product and take all
necessary precautions to prevent the risk of personal injury.
•
weight to prevent any risk of personal injury.
• Ensure that there is adequate ventilation all around the product and do not obstruct
• This product may emit a small amount of Ozone during its initial use phase. Ensure
it is operated in a well ventilated area to prevent any Ozone build up occurring.
• It is recommended that all printing devices are used in well ventilated rooms, to
prevent any possible odour build up.
• Keep the product away from direct heat sources such as radiators and out of direct
sunlight to prevent any risk of overheating.
• The power supply required for this product is 220-240 VAC, 50/60 Hz (for any DC
rating label for full power rating details. Ensure that you have a suitable power
supply before connecting the product. If in doubt, contact your dealer or check with
your local power provider.
• The operation of using UPS (uninterruptible power source) or inverters is not
guaranteed. Do not use uninterruptible power source or inverters. Doing so may
• Ensure both the product and mains power switches are in the OFF position before
connecting the AC power cable.
• Do not connect or disconnect the power plug with a wet hand as this may cause
electric shock.
• Always hold the power plug to connect/disconnect the power cable to/from the
mains socket. Unplugging by pulling on the cable can cause fraying and may lead
• This product has an earthed plug as a safety feature and will only connect to an
• If using an extension cable or power strip ensure that the total current rating (amperes)
of all connected equipment is less than the maximum rating of the extension cable,
then no additional power strip or extension cable should be used to connect to the
• Ensure the power cable is routed so as not to be damaged or cause a trip hazard.
If the cable becomes frayed or damaged replace it immediately to prevent any risk
of shock.
• Do not twist, constrict or knot the power cable as this can cause overheating, which
• Ensure the power socket to which the product is connected is easily accessible at
all times and not obstructed.
• Use only the power cable supplied with this product. Using a power cable not
•
product for any other electrical equipment.
• Only connect the power cable and any other cables supplied as directed in the User
•
of the product. If these cable lengths are exceeded, then EMC interference may occur.
•
instructions in order to ensure compliance to EMC requirements and prevent the
risk of interference occurring.
• It is recommended that the product is switched off prior to opening covers; otherwise
there is a risk of electric shock.
• When the product access cover is open, do not touch the fuser unit or print head
as you may receive burns. Allow it to cool before touching. Observe warning signs!
• If the product casing gets extremely hot or if smoke, unusual odour or abnormal
mains connector and contact your dealer.
• If the product has been knocked over or damaged, there is a risk of electric shock,
•
Switch off and unplug the mains connector and contact your dealer.
• Do not place containers, cups etc.containing liquid on the product as spillage and
• If any foreign objects (for example clips) are allowed to enter the product, there is a
before removing the object.
• Do not introduce foreign objects into the ventilation holes or operate this product with
•
• Switch the product off before cleaning to prevent any risk of personal injury. Clean
using a damp cloth. Do not use liquid or aerosol cleaners.
• Ensure loose clothing and hair is kept clear of moving parts when the product is in
operation to prevent possible risk of personal injury.
•
•
and/or injury.
•
and extensive damage if the battery is replaced by an incorrect type. The product
battery should not require replacement during the life of the product and should be
disposed of in line with the requirements of the Batteries and WEEE directives. Battery
Directive: Directive 2008/12/EC of the European Parliament and of the Council.
WEEE Directive: Waste Electrical and Electronic Equipment (WEEE) Directive
2002/96/EC and 2003/108/EC.
• Any batteries contained in this product are designed to last the life of a product.
the WEEE of which they form a part and in accordance with the provisions of the
Batteries directive 2006/66 and the WEEE directive 2002/96.
•
burns from a dust explosion.
•
option, ensure that the product is switched off and unplugged.
• After installation ensure any covers removed or doors opened are replaced or closed
• The acoustic noise of this product is less than 70 dB (A) as measured in accordance
with EN ISO 7779.
• The operating condition range for your product is: 10 to 32°C and 20 to 80% RH.
Operation of the product out with this range could result in damage to the product.
•
avoid risk of entrapment or personal injury.
• If mounting the product on a cabinet, only use an CUSTOM S.p.A. cabinet designed
product. Consult your dealer for details.
•
should be used, and always ensure that any stability features and locking devices
• If the product is installed on a cabinet or high capacity feeder, ensure wheel locks
personal injury.
EMERGENCY FIRST AID
• Take care with toner powder. If swallowed give small amounts of cold water and
seek medical attention. DO NOT attempt to induce vomiting.
• Take care with toner powder. If inhaled, move the person to an open area for fresh
air. Seek medical attention.
•
for at least 15 minutes keeping eyelids open. Seek medical attention.
• Take care with toner powder. Spillages should be treated with cold water and soap
to help reduce risk of staining skin or clothing.
CERTIFICATIONS (ONLY FOR THE EUROPEAN MARKET)
The device is in conformity with the essential Electromagnetic Compatibility and Electric
Safety requirements laid down in Directives 2014/30/EU and 2014/35/EU inasmuch as
it was designed in conformity with the provisions laid down in the following Standards:
• EN 55032 (Limits and methods of measurements of radio disturbance characteristics
of Information Technology Equipment)
• EN 55024 (Information Technology Equipment – Immunity characteristics – Limits
and methods of measurement)
• EN 60950-1 (Safety of information equipment including electrical business
equipment)
from the site www.custom4u.it.
GUIDELINES FOR DISPOSAL
The crossed-out rubbish bin logo means that used electrical and electronic products
shall NOT be mixed with unsorted municipal waste. For more detailed information
about recycling of this product, refer to the instructions of your country for the disposal
of these products.
• Do not dispose of this equipment as miscellaneous solid municipal waste, but arrange
to have it collected separately.
• The re-use or correct recycling of the electronic and electrical equipment (EEE) is
important in order to protect the environment and the wellbeing of humans.
• In accordance with European Directive WEEE 2002/96/EC, special collection points
are available to which to deliver waste electrical and electronic equipment and the
equipment can also be handed over to a distributor at the moment of purchasing
a new equivalent type.
• The public administration and producers of electrical and electronic equipment are
involved in facilitating the processes of the re-use and recovery of waste electrical
and electronic equipment through the organisation of collection activities and the
use of appropriate planning arrangements.
• Unauthorised disposal of waste electrical and electronic equipment is punishable
by law with the appropriate penalties.
RESOURCES AND TECHNICAL SUPPORT
To get support or to download the user manual, visit the website www.custom4u.it.
TABLE OF CONTENTS
1 INTRODUCTION .............................................................11
2 IDENTIFICATION OF THE MODELS .......................................13
3 DESCRIPTION ...............................................................15
3.1 Box contents ......................................................................15
3.2 Device components: external views ....................................................16
3.3 Device components: connectors view ..................................................17
3.4 Device components: panel view .......................................................18
3.5 Device components: internal views ....................................................19
3.6 Device label ......................................................................20
3.7 Key functions .....................................................................21
3.8 Status messages ..................................................................22
3.9 Messages on display ...............................................................23
4 INSTALLATION ...............................................................29
4.1 Installation space ..................................................................29
4.2 Connecting a LAN cable .............................................................30
4.3 Connecting a USB cable.............................................................32
4.4 Driver and SDK....................................................................34
4.5 Moving the device..................................................................35
4.6 Transporting the device .............................................................36
5 DEVICE OPERATION........................................................37
.....................................................................37
5.2 Opening device cover ...............................................................38
5.3 Installing the cartridge...............................................................39
5.4 Replacing the toner cartridge .........................................................43
5.5 Checking the paper sensors position ...................................................45
5.6 Adjusting the paper sensors position ...................................................48
5.7 Attaching the guide ribs .............................................................51
5.8 Switch the device on................................................................53
5.9 Switch the device off................................................................54
5.10 Loading the paper.................................................................55
5
6 PANEL OPERATION .........................................................59
6.1 Display description .................................................................59
6.2 Entering and viewing the menu .......................................................60
6.3 Entering characters.................................................................62
6.4 Printing a demonstration page ........................................................63
6.5 Printing and checking a report ........................................................64
6.6 Checking the operation panel .........................................................65
6.7 Feeding the paper..................................................................66
6.8 Sensor calibration ..................................................................67
7 CONFIGURATION BY KEYS ................................................69
7.1 Menu List ........................................................................69
7.2 Registering paper information.........................................................86
7.3 Setting the power save mode transition time .............................................91
7.4 Setting the sleep mode transition time ..................................................93
7.5 Setting the auto power off time ........................................................95
..........................................................97
7.7 Initializing the network settings .......................................................100
7.8 Initializing the device settings ........................................................102
7.9 Changing the administrator password .................................................104
7.10 Correcting the color density ........................................................106
7.11 Adjusting the color balance .........................................................107
7.12 Correcting the color shift...........................................................109
7.13 Setting the volume for the paper empty buzzer .........................................110
7.14 Setting the volume for the printing complete buzzer......................................112
8 CONFIGURATION BY SOFTWARE........................................115
8.1 Registering the device .............................................................119
.......................................................119
8.3 Checking the status of the device.....................................................120
8.4 Changing the menu settings .........................................................120
8.5 Copying settings (cloning) ..........................................................122
............................................................122
8.7 Registering forms .................................................................123
8.8 Registering a demonstration page ....................................................124
8.9 Checking the free memory space .....................................................125
8.10 Removing the device .............................................................125
9 PRINTER DRIVER ..........................................................127
9.1 Printer driver [Setup] tab functions ....................................................127
9.2 Printer driver [Color] tab functions ....................................................128
9.3 Printer driver [Overlays] tab functions..................................................129
9.4 Printer driver [Extend] tab functions ...................................................130
9.5 Registering paper information to the printer driver ........................................131
9.6 Sensor calibration .................................................................132
9.7 Printing from a computer ...........................................................133
9.8 Registering favorites ...............................................................133
6
9.9 Specifying the print orientation .......................................................134
9.10 Rotating the print result 180 degrees .................................................134
9.11 Specifying the number of prints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
9.12 Printing from the last page .........................................................135
..............................................136
9.14 Changing the print quality ..........................................................136
9.15 Printing with the photo mode .......................................................137
9.16 Correcting barcodes for printing .....................................................137
9.17 Changing color settings ...........................................................138
9.18 Reducing toner consumption when printing ............................................138
9.19 Overlaying text or logos when printing ................................................139
9.20 Registering print documents as new forms.............................................139
..................................140
9.22 Printing hidden text ...............................................................140
........................................................141
9.24 Adjusting the rendering position .....................................................141
.....................................142
9.26 Keeping the page layout when resizing a document .....................................142
9.27 Correcting faintness in thin lines and small text .........................................143
9.28 Executing drum cleaning before printing ..............................................143
9.29 Skipping blank pages .............................................................144
9.30 Canceling printing ................................................................144
10 MAINTENANCE............................................................145
10.1 Paper jammed on the transfer belt ...................................................145
10.2 Paper jammed in the fuser unit......................................................148
10.3 Paper jammed near the autocutter ...................................................152
10.4 Cleaning the LED head............................................................154
10.5 Cleaning the feed rollers...........................................................156
10.6 Cleaning the paper feed rollers......................................................159
.........................................................160
10.8 Cleaning the chassis..............................................................161
11 TROUBLESHOOTING .....................................................163
11.1 White streaks appear in the vertical direction ...........................................163
11.2 Horizontal white periodically appear in the paper feed direction.............................164
11.3 The printing is faint in the vertical direction.............................................164
11.4 Printing is light...................................................................165
11.5 White dots and lines appear ........................................................165
11.6 Condensation occurs in the printed paper .............................................166
11.7 Streaks appear in the vertical direction................................................166
11.8 Dots and horizontal streaks periodically appear in the paper feed direction....................167
11.9 White background areas are faintly dirty...............................................167
11.10 Bleeding occurs around text .......................................................168
11.11 Toner comes off when rubbed ......................................................168
11.12 Gloss is uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
11.13 Black dots or white dots appear ....................................................169
11.14 Dirt is printed...................................................................170
7
11.15 The entire page is printed in black ..................................................170
11.16 Nothing is printed ...............................................................170
11.17 Parts of the image are missing .....................................................171
11.18 The area around the image is dirty ..................................................171
11.19 The colors of the image are unexpected..............................................172
11.20 The black of CMY 100% is light ....................................................172
11.21 The precision of the barcode reading is low ...........................................173
11.22 USB connection problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
11.23 Printer driver and utilities problems..................................................174
11.24 The device does not operate.......................................................175
11.25 Nothing is displayed on the screen when the power is turned on...........................175
11.26 Printing does not start ............................................................176
11.27 Print data is not sent .............................................................177
11.28 An abnormal smell is emitted ......................................................177
11.29 A resonant sound is emitted .......................................................178
11.30 Printing stops before it is complete ..................................................178
11.31 Memory runs out ................................................................179
11.32 Printing is slow .................................................................179
11.33 The power turns off automatically ...................................................180
11.34 Paper jam frequently occurs .......................................................180
11.35 The device does not recover when the paper jam is removed .............................181
11.36 The paper curls or wrinkles........................................................181
11.37 Paper gets stuck in the roller of the fuser .............................................182
11.38 Paper sticks to the belt unit........................................................182
11.39 Paper corner are folded ..........................................................183
12 WEB PAGE .................................................................185
12.1 Starting the Web Page ............................................................188
12.2 Logging in as the administrator......................................................188
12.3 Encrypting Communication (SSL/TLS) ................................................189
12.4 Using IPP ......................................................................191
12.5 Encrypting Communication (IPSec) ..................................................192
12.6 Using the IP Address Access Control Function (IP Filter)..................................194
12.7 Using the MAC Address Access Control Function .......................................194
12.8 E-Mail Alert .....................................................................195
12.9 Using SNMPv ...................................................................196
12.10 Using IEEE802.1X (Wired LAN) ....................................................196
8
13 SPECIFICATIONS .........................................................199
...........................................................199
...............................................................202
13.3 List of included fonts ..............................................................208
14 CONSUMABLES...........................................................209
15 ACCESSORIES ............................................................211
16 TECHNICAL SERVICE ....................................................213
9
10
1 INTRODUCTION
This document is divided into sections and chapters. Each chapter can be reached by the index at the beginning of this
document. The index can be reached by the button on each page as shown in the diagram below.
5 CONFIGURATION
5.1 Setup parameters
AAAA, BBBB
When the printer is turned on it performs a self-test and reset routine
that checks
and initializes the following electronic and mechanical
components.
When the printer is turned on it performs a self-test and reset routine(1)
that checks
and initializes the following electronic and mechanical
components.
During
power-up, if the LF LINE FEED key is held down,
the printer enters the autotest routi-
ne and prints out the Setup report.
The printer permits the configuration of default
parameters.
CCCC
During power-up, if the LF LINE FEED key is held down,
the printer enters the auto-
test routine and prints out the Setup report.
The printer permits the configuration of
default parameters.
Numbered title
for chapter
Numbered title
for paragraph
Information valid
for devices
AAAA, BBBB, CCC
Information valid
for device CCCC
Information valid
for devices AAAA, BBBB
Generic information or
suggestions for the use
of the devices
Information or
suggestions related to
specific operations
Useful information to
not compromise
devices operation
Link to table of contents
Notes reference
NOTES:
All the dimensions shown in figures are in millimetres.
(1) For the keys functions refer to the chapter 2.
ATTENTION: Respect power supply polarity.
11
3 DESCRIPTION
3.1 Box contents
Remove the device from its carton being careful not to damage the packing material so that it may be re-used if the device
is to be transported in the future.
Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact
customer service.
1. Documentation (short guide)
2. Guide rib (x 4)
3. Power cord
4. Toner cartridge
5. Device
1 3 42 5
15
Table of contents
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