CyberPower RMCARD205 User manual

Copyright © 2017 Cyber Power Systems, Inc. All rights reserved.
QUICK START GUIDE
Remote Management CardRemote Management Card
RMCARD205
RMCARD305
SAVE THESE INSTRUCTIONS
Please read this guide and follow the instructions for installation and use.
K01-0000449-02
Tx/Rx
Link
Universal
RMCARD205
CyberPower
RMCARD305
Tx/Rx
Link
Universal
CyberPower

Table of Contenets
INTRODUCTION.......................................................... 1
Overview ............................................................................ 1
System Requirements ................................................... 1
Unpacking.......................................................................... 1
Front Panel .........................................................................2
LED Status Indicator.......................................................2
INSTALLATION ...........................................................3
Step 1. Hardware Installation .................................... 3
Step 2. Configure the IP Address ............................ 4
WEB INTERFACE ........................................................6
Login User Account ...................................................... 6
FIRMWARE UPGRADE ...............................................6
Using Upgrade and Configuration Utility Tool ....7
RESET TO FACTORY DEFAULT SETTING/
RECOVER FROM A LOST PASSWORD .................10
RMCARD ADAPTER GUIDE ..................................... 11
SOFTWARE SUPPORT ............................................. 13
TROUBLESHOOTING ............................................... 14
CONFORMANCE APPROVALS ............................... 15
i

1
INTRODUCTION
Overview
The CyberPower Remote Management Card allows a UPS/ATS
PDU system and environmental sensor to be managed, monitored,
and configured. After installing the hardware and configuring an IP
address, the user can access, monitor, and control the UPS/ATS
PDU from anywhere in the world! Simply use a web browser or SSH
client to access your UPS/ATS PDU. Servers and workstations can
be protected by the UPS utilizing PowerPanel® Business Edition
Client to gracefully shutdown when signaled by the Remote
Management Card.
System Requirements
● A 10/100Mbps Ethernet connection to an existing network
● Web Browser or SSH client
● (Optional) NMS (Network Management System) compliant with
SNMP
Unpacking
Inspect the Remote Management Card upon receipt. The package
should contain the following:
● CyberPower Remote Management Card
● RJ45/DB9 Serial Port Connection Cable
● Quick Start Guide
● Spare Jumper
● RMCARD205 Front Panel (with RMCARD305 only)

LED Status Indicators
Link LED
O
On (Yellow)
Tx/Rx LED
O
On (Green)
Flashing (Green)
Condition
The Remote Management Card is not
connected to the Network / or the Remote
Management Card power is o
The Remote Management Card is
connected to the Network
The Remote Management Card power is o
The Remote Management Card power is on
- Receiving/transmitting data packet
- Reset finished
1 2
4
3
1
3
1. Universal Port
2. Ethernet Port
3. Tx/Rx Indicator
4. Link Indicator
RMCARD205
RMCARD305
2
Universal
RMCARD205
Link Tx/Rx
Universal Link Tx/Rx
RMCARD305
Front Panel
2
4

INSTALLATION
5. (Optional) To connect an
environmental sensor, use a
RJ45 Ethernet cable. Connect
one end to the Universal port
on the RMCARD and the other
end into the sensor. For more
information, please see the
ENVIROSENOR user’s manual.
NOTE: The CyberPower Remote Management Card is hot-swappable, so you
do not need to turn o the device to install it.
4. Connect an Ethernet cable to
the Ethernet port of the
CyberPower Remote
Management Card.
3. Insert and tighten the
retaining screws.
2. Install the CyberPower
Remote Management Card
into the expansion slot.
1. Remove the two retaining
screws of the expansion
slot, and then remove the
cover.
Step 1. Hardware Installation
RMCARD205 RMCARD305
3
RMCARD305
Tx/Rx
Universal
CyberPower
2
R0
C
RMAD5
Universal
x
Tx/R
CyberPower
ARD205
salTx/Rx
CyberPower
Tx/Rx
sal
RMCARD305
CyberPower
2
R0
C
RMAD5
Universal
Linkx
Tx/R
CyberPower
RMCARD305
Tx/Rx
Link
Universal
CyberPower

Figure 1. The main window of the “Power Device Network Utility” program
4. Select the Remote Management Card you are setting up. Click
on the Tools menu and select “Device Setup” or double click
the Remote Management Card you want to configure.
5. You can modify the IP
Address, Subnet Mask, and
Gateway address for the
Device MAC Address listed in
the Device Network Settings
window, as shown in Figure
2. The factory default IP
Address is 192.168.20.177
and the default Subnet Mask
is 255.255.255.0.
6. Modify the IP, subnet mask or
gateway address. Enter the
new addresses into the
corresponding fields and then
click “Save”.
Figure 2. The Device Network setting window
4
Step 2. Configure the IP Address for the CyberPower
Remote Management Card
Method 1: Using the Power Device Network Utility
1. Install the Power Device Network Utility available for
download at www.CyberPower.com.
2. After installation completes, run the “Power Device Network
Utility”.
3. The main window of the Power Device Network Utility
program is shown in Figure 1. The configuration tool will
display all CyberPower Remote Management devices present
on the local network subnet. The "Refresh" button is used to
search the local network subnet again.

Method 2: Using a Command Prompt
NOTE: These instructions are for Windows OS. For other OS please refer
to RMCARD User’s Manual available for download at CyberPower
Systems ocal website: www.CyberPower.com.
1. Obtain the MAC address from the label on the Remote
Management Card. Each Management Card has a unique MAC
address.
2. Use the ARP command to set the IP address.
Example:
To assign the IP Address 192.168.10.134 for the Remote
Management Card, which has a MAC address of
00-0C-15-00-FF-99 you will type in the following in the
command prompt from a PC connected to the same network
as the Remote Management Card.
(1) Type in “arp -s192.168.10.134 00-0C-15-00-FF-99”then
press Enter.
3. Use the Ping command to assign a size of 123 bytes to the IP.
(1) Type in “ping 192.168.10.134 -l 123”then press Enter.
(2) If the replies are received, your computer can
communicate with the IP address.
7. You will need to enter a User
Name and Password for the
Remote Management Card in
the authentication window, as
shown in Figure 3.
- Default user name: cyber
- Default password: cyber
8. If the IP address change is
successful, you will see a
message confirming the IP set
up, as shown in Figure 4.
Figure 3. Authentication window
Figure 4. Setup IP Address successfully message
5

WEB INTERFACE
Login User Account
You will need to enter a User Name and Password to login to the
interface, and can select a preferred language after login. There are
two user account types.
1. Administrator
- Default username: cyber
- Default password: cyber
2. View only
- Default username: device
- Default password: cyber
You will be asked to reset a username and password upon the first
login. The administrator can access all functions, including
enable/disable the view only account. The viewer can access read
only features but cannot change any settings. For detailed
descriptions and explanations of the Web UI, please refer to
RMCARD User’s Manual.
FIRMWARE UPGRADE
By upgrading the firmware, you can obtain both the new features
and updates/improvements to existing functionality. To ensure the
RMCARD firmware is kept up to date, please visit our website
every 3 months to see if there is any updated firmware version
available. You can check the “Firmware version” on the
[System->About] page on the web user interface of the RMCARD.
There are two files to update in order to upgrade the firmware
version.
- A. cpsrm2scfw_XXX.bin
- B. cpsrm2scdata_XXX.bin
NOTE: Please do not turn the UPS/ATS PDU o when processing the
Firmware upgrade.
6

Using Upgrade and Configuration Utility Tool
(Bulk Firmware Upgrade Tool)
1. Install the CyberPower Upgrade and Configuration Utility tool
available for download at www.CyberPower.com.
2. After installation completes, run the “Upgrade and Configuration
Utility”.
3. The main window of the Upgrade and Configuration Utility tool
program is shown in Figure 5. The configuration tool will display
all CyberPower Remote Management devices present on the
local network subnet. The "Discover" button is used to search
the local network subnet again.
NOTE: You can click “View” to select the items you want to view.
Figure 5. The main window of the “Upgrade and Configuration Utility” program
4. Check the boxes to select the devices you wish to upgrade, and
select “Update” on the right to update the device user account
and password. Once the update is confirmed, the status icon
next to the IP Address will change from orange to green.
NOTE: You must update the device user account and password credentials
before firmware upgrade.
7

5. Select the devices you wish to upgrade by checking their
respective checkbox and select “Upgrade Firmware”.
NOTE: You can upgrade the firmware of multiple devices that use the same
firmware files (Bulk firmware upgrade).
6. Select the Firmware and Data files and click “OK”, as shown in
Figure 6.
Figure 7. Confirm Upgrade Firmware message window
Figure 6. The File Locations of Firmware & Data window
7. Click “Yes” to start firmware upgrade on selected devices, as
shown in Figure 7.
8

9
Figure 8. Firmware upgrade success in the main window
8. If the firmware upgrade is implemented, you will see the Result
in the main window, as shown in Figure 8.

RESET TO FACTORY DEFAULT SETTING/RECOVER
FROM A LOST PASSWORD
To reset the CyberPower Remote Management Card to its factory
default setting (including web log-in user name and password),
please follow these steps:
RMCARD205
RMCARD305
1. Remove the card from the UPS/ATS PDU without turning the
UPS/ATS PDU o.
2. Remove the jumper from the reset pins as illustrated. Do not
dispose of the jumper.
3. Insert the card into the expansion port on the UPS/ATS PDU.
4. Wait until the green Tx/Rx LED is flashing (the frequency of the
ON/OFF flashing is once per second).
5. Remove the card again.
6. Place the jumper back onto the Reset pins.
7. Install card into the expansion port again and tighten the
retaining screws.
10
RESET JUMPER
RESET JUMPER

RMCARD ADAPTER GUIDE
Remove the adapter to convert an RMCARD305 to an RMCARD205
2. Remove the card from the
adapter.
3. Remove the screw holding
the RMCARD305 front
panel to the card.
1. Remove the two screws
from the adapter holding
the card in place.
4. Attach the RMCARD205
front panel to the card.
11

Add the adapter to convert an RMCARD205 to an RMCARD305
1. Remove the screw holding
the front panel to the card
and remove the
RMCARD205 front panel.
2. Screw on the RMCARD305
front panel to the card.
3. Install the card into the
adapter. Ensure that the
card is securely seated in
place.
4. Use the two tray screws to
secure the card to the
adapter.
12

SOFTWARE SUPPORT
PowerPanel® Business Edition Client is used to perform a graceful
operating system shutdown when protected by a UPS/ATS PDU
with a remote management card installed. PowerPanel® Business
Edition software is available on CyberPower Systems ocial
website. Please visit www.CyberPower.com and go to the software
section for free download.
Communicate with PowerPanel® Business Edition Client
The remote management card requires to authenticate with
PowerPanel® Business Edition Client via a shared secret phrase, as
shown in Figure 9.
NOTE: The default secret phrase is ’powerpanel.encryption.key’.
NOTE: The RMCARD Adapter Kit is not included with the RMCARD205.
Please contact CyberPower for ordering information or Technical
Support.
NOTE: RMCARD205 is designed for the 43x18mm (1.69x0.71 inch) SNMP
card expansion port of CyberPower PR, OR, and 1-3kVA OL series
UPS, and ATS PDU.
RMCARD305 is designed for the 57x23mm (2.24x0.91 inch) SNMP
card expansion port of CyberPower OL6-10kVA series UPS.
13
Figure 9. RMCARD System>Authentication web UI
NOTE: PowerPanel® Business Edition software supports
automated graceful shutdown of VMware
ESX/ESXi hosts as well as other virtualization
platforms such as Microsoft Hyper-V and Citrix.

Problem Solution
Unable to configure
the Remote
Management Card IP
Address using method
1 or method 2
Unable to ping the
Remote Management
Card
Lost the user name
and password
Default Network
Setting
Unable to access the
Web Interface
Unable to operate a
SNMP get/set
Unable to receive traps
1. Check the LED status, it is normal when
the yellow and green LEDs are both on.
If green LED is o:
►Check if the Remote Management Card is
properly seated in the device and the
device has power.
If yellow LED is o:
►Ensure the network connection is good.
2. Ensure the PC being used is on the same
local network subnet as the CyberPower
device you are trying to communicate
with.
3. Ensure the Jumper on the Reset Pin is
correctly installed.
1. Use method 1 and/or method 2 to get/set
a correct IP address for the Remote
Management Card.
2. If the PC being used is on a dierent
network subnet from the Remote
Management Card, verify the setting of
subnet mask and the IP address of
gateway.
Please refer to the “Reset to Factory Default
Setting / Recover from a Lost Password”
section.
IP: 192.168.20.177
Subnet mask: 255.255.255.0
DHCP: On
1. Ensure you can ping the RMCARD.
2. Ensure you are specifying the correct URL.
3. Ensure the HTTP/HTTPS access is enabled
by logging in to the card via CLI (Telnet or
SSH client).
SNMPv1: Verify the community name.
SNMPv3: Verify the user profile configuration.
1. Ensure the trap types (SNMPv1/SNMPv3)
and trap receiver are configured correctly.
2. Ensure the IP address of gateway is
configured correctly if the RMCARD and
NMS are on a dierent network.
TROUBLESHOOTING
14

CONFORMANCE APPROVALS
FCC Warning
This equipment has been tested and found to comply with the
limits for a Class A Digital Device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to
correct the interference at his own expense.
Any special accessories needed for compliance must be specified
in the instruction.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
European Union
This is a class A product. In a domestic environment this product
may cause radio interference in which case the user may be
required to take adequate measures.
The Class A digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulation.
Cet appareil numerique de la class A respecte toutes les
exigencies du Reglement sur le materiel brouilleur du Canada.
15
For warranty and additional information, please visit:
www.cyberpower.com.

Copyright © 2017 Cyber Power Systems, Inc. All rights reserved.
K01-0000449-02
Cyber Power Systems, Inc.
www.cyberpower.com
For USA and Canada:
4241 12th Ave East, Suite 400
Shakopee, MN 55379
Toll-free: [phone]
For all other regions:
Please visit our website for local contact information.