Cymbol G3 Series User manual

16-Channel Full HD Pentaplex NVR
User Guide
Smart Secure Technology™
™
Series
™

WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PROCUCT TO
RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION
GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.
CAUTION
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert
the user to the presence of uninsulated "dangerous voltage" within the product’s enclosure
that may be of sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the
presence of important operating and maintenance (servicing) instructions in the literature
accompanying the appliance.
PRECAUTIONS
Safety -------------------------------------- Installation -------------------------------
Should any liquid or solid object fall into the
cabinet, unplug the unit and have it checked by
the qualified personnel before operating it any
further.
Unplug the unit from the wall outlet if it is not
going to be used for several days or more. To
disconnect the cord, pull it out by the plug. Never
pull the cord itself.
Allow adequate air circulation to prevent internal
heat build-up. Do not place the unit on surfaces
(rugs, blankets, etc.) or near materials (curtains,
draperies) that may block the ventilation holes.
Height and vertical linearity controls located at the
rear panel are for special adjustments by qualified
personnel only.
Do not install the unit in an extremely hot or
humid place or in a place subject to excessive
dust, mechanical vibration.
The unit is not designed to be waterproof.
Exposure to rain or water may damage the unit.
Cleaning ---------------------------------
Clean the unit with a slightly damp soft cloth.
Use a mild household detergent. Never use
strong solvents such as thinner or benzene as
they might damage the finish of the unit.
Retain the original carton and packing materials
for safe transport of this unit in the future.
2

FCC COMPLIANCE STATEMENT
INFORMATION TO THE USER:THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO
COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART 15 OF
THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION
AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A
COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE
RADIO FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH
THE INSTRUCTION MANUAL, MAY CAUSE HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS.
CAUTION:CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY
RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER'S AUTHORITY TO OPERATE THE
EQUIPMENT.
THIS CLASS A DIGITAL APPARATUS COMPLIES WITH CANADIAN ICES-003.
CET APPAREIL NUMÉRIQUE DE LA CLASSE A EST CONFORME À LA NORME NMB-003 DU
CANADA.
CE COMPLIANCE STATEMENT
WARNING: This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
3

4
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury
from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long
periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required
when the apparatus has been damaged in any way, such as power-
supply cord or plug is damaged, liquid has been moisture, does not
operate normally, or has been dropped.
15. CAUTION – THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED
SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF ELECTRIC SHOCK DO
NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE
OPERATING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO.
16. Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2
power source only.
17. ITE is to be connected only to PoE networks without routing to the outside plant.

Contents
Chapter 1. Understanding Your NVR ------------------------------------------------------------------------------ 10
1.1 Description ------------------------------------------------------------------------------------------------------------- 10
1.2 Components ------------------------------------------------------------------------------------------------------------ 10
1.3 Key Features ----------------------------------------------------------------------------------------------------------- 10
1.4 Basic Security System Configuration ----------------------------------------------------------------------------- 12
1.5 Front Panel View and Keypads------------------------------------------------------------------------------------- 13
1.6 Rear Panel View-------------------------------------------------------------------------------------------------------- 15
1.7 IR Remote Control ---------------------------------------------------------------------------------------------------- 16
Chapter 2. Installation --------------------------------------------------------------------------------------------------- 17
2.1 HDD Installation ------------------------------------------------------------------------------------------------------- 17
2.2 Network Connection Setup --------------------------------------------------------------------------------------- 18
2.2.1 Using a Static IP Address -------------------------------------------------------------------------------------- 18
2.2.2 Using a Dynamic IP Address -------------------------------------------------------------------------------- 18
2.2.3 Router Configuration ------------------------------------------------------------------------------------------ 19
2.2.3.1 WAN Setting ----------------------------------------------------------------------------------------------------- 19
2.2.3.2 DHCP & IP Address Setting --------------------------------------------------------------------------------- 19
2.2.3.3 Virtual Server Setting ---------------------------------------------------------------------------------------- 20
STARTING THE SYSTEM ---------------------------------------------------------------------------------------------- 21
LIVE MENU DESCRIPTION ------------------------------------------------------------------------------------------- 22
SYSTEM INFORMATION ----------------------------------------------------------------------------------------------- 23
LIVE MENU NAVIGATING USING THE MOUSE ----------------------------------------------------------------- 24
LIVE MENU NAVIGATING USE THE REMOTE CONTROL --------------------------------------------------- 25
Chapter 3. Main Menu Setup ----------------------------------------------------------------------------------------- 26
3.1. Video/Audio Setup ---------------------------------------------------------------------------------------------- 27
3.1.1. Camera (Channel) Name and Display ------------------------------------------------------------ 27
3.1.2. IP Camera Registration ------------------------------------------------------------------------------- 28
3.1.3. IP Camera Setup --------------------------------------------------------------------------------------- 30
3.1.4. Monitor ---------------------------------------------------------------------------------------------------- 33
3.1.5. Sequence/Events Display ---------------------------------------------------------------------------- 34
3.1.6. OSD/Display Position --------------------------------------------------------------------------------- 35
3.1.7. Screen Mode -------------------------------------------------------------------------------------------- 36
3.2. Record Setup ---------------------------------------------------------------------------------------------------- 37
3.2.1. Record Policy ------------------------------------------------------------------------------------------- 37
5

3.2.2. RECORDING SCHEDULE SETUP ---------------------------------------------------------------- 38
3.2.3. Holiday ---------------------------------------------------------------------------------------------------- 39
3.2.4. Event Record Duration ------------------------------------------------------------------------------- 40
3.2.5. Record Option ------------------------------------------------------------------------------------------- 40
3.3. Device Setup ----------------------------------------------------------------------------------------------------- 41
3.3.1. Storage ---------------------------------------------------------------------------------------------------- 41
3.3.2. Sensor/Video Loss Detection Setup --------------------------------------------------------------- 42
3.3.3. Alarm Schedule ----------------------------------------------------------------------------------------- 43
3.3.4. PTZ -------------------------------------------------------------------------------------------------------- 44
3.3.5. System Controller/Printer Device ------------------------------------------------------------------ 44
3.3.6. POS/ATM Device -------------------------------------------------------------------------------------- 45
3.3.7. Video Analysis --------------------------------------------------------------------------------------- 45
3.4. System Setup --------------------------------------------------------------------------------------------------- 46
3.4.1. Date/Time ----------------------------------------------------------------------------------------------- 46
3.4.2. Signal/Language -------------------------------------------------------------------------------------- 47
3.4.3. Config ------------------------------------------------------------------------------------------------------- 48
3.4.4. Log Information ---------------------------------------------------------------------------------------- 48
3.4.5. Authorization Management ------------------------------------------------------------------------- 49
3.4.5.1. ADMIN ----------------------------------------------------------------------------------------------- 49
3.4.5.2. GROUP ---------------------------------------------------------------------------------------------- 50
3.4.5.3. USER ---------------------------------------------------------------------------------------------- 51
3.4.5.4. SETUP ----------------------------------------------------------------------------------------------- 51
3.5. Network Setup --------------------------------------------------------------------------------------------------- 52
3.5.1. Wireless Configuration ---------------------------------------------------------------------------------- 52
3.5.2. Connection ------------------------------------------------------------------------------------------------- 53
3.5.3. Port ---------------------------------------------------------------------------------------------------------- 55
3.5.4 ID & Password --------------------------------------------------------------------------------------------- 56
3.5.5. DDNS ------------------------------------------------------------------------------------------------------- 57
3.5.6. NAT Traversal --------------------------------------------------------------------------------------------- 57
3.5.7. Mailing Service ------------------------------------------------------------------------------------------- 58
3.5.7.1. Mailing Service: SMTP ------------------------------------------------------------------- 58
3.5.7.2. Mailing Service: Event -------------------------------------------------------------------- 59
3.5.7.3. Mailing Service: Recipient --------------------------------------------------------------- 60
3.6. Backup Setup ---------------------------------------------------------------------------------------------------------- 60
Chapter 4. Search Menu Setup --------------------------------------------------------------------------------------- 62
4.1. Time Search --------------------------------------------------------------------------------------------------------- 62
4.2. Event Search -------------------------------------------------------------------------------------------------------- 64
4.3. Protect ---------------------------------------------------------------------------------------------------------------- 64
6

4.4. Capture --------------------------------------------------------------------------------------------------------------- 65
4.5. POS/ATM Device -------------------------------------------------------------------------------------------------- 65
4.6. Video Analysis --------------------------------------------------------------------------------------------------------- 66
Chapter 5. General Operation ----------------------------------------------------------------------------------------- 67
5.1. Mouse Menu -------------------------------------------------------------------------------------------------------- 67
5.1.1 Screen Mode -------------------------------------------------------------------------------------------------- 67
4-Split -------------------------------------------------------------------------------------------------- 67
PIP ------------------------------------------------------------------------------------------------------ 68
Auto Sequence -------------------------------------------------------------------------------------- 68
5.1.2. Audio On/Off -------------------------------------------------------------------------------------------------- 68
5.1.3. Zoom ----------------------------------------------------------------------------------------------------------- 69
5.1.4. Freeze --------------------------------------------------------------------------------------------------------- 69
5.1.5. Stop Alarm ---------------------------------------------------------------------------------------------------- 70
5.1.6. Record Stop -------------------------------------------------------------------------------------------------- 70
5.1.7. Play ------------------------------------------------------------------------------------------------------------- 70
5.1.8. Search (See Chapter 4) ----------------------------------------------------------------------------------- 71
5.1.9. Backup --------------------------------------------------------------------------------------------------------- 71
5.1.10. Main Menus (See Chapter 3) --------------------------------------------------------------------------- 71
5.1.11. Information -------------------------------------------------------------------------------------------------- 72
5.1.12. IP Cam Info ------------------------------------------------------------------------------------------------- 72
5.1.13. EZ (Easy) Setup ------------------------------------------------------------------------------------------- 72
5.1.14. Hide/Show Launcher --------------------------------------------------------------------------------------------- 73
5.1.15. Log Out ------------------------------------------------------------------------------------------------------ 73
5.2. Live Launcher ------------------------------------------------------------------------------------------------------- 73
5.2.1. Control Button Description -------------------------------------------------------------------------------- 74
5.3. Playback Launcher ------------------------------------------------------------------------------------------------ 75
5.3.1. Control Buttons ---------------------------------------------------------------------------------------------- 75
5.3.2. Playback & Trick Mode ------------------------------------------------------------------------------------ 77
5.4. PTZ Control --------------------------------------------------------------------------------------------------------- 78
Chapter 6. Protect Video/Audio Files ------------------------------------------------------------------------------- 81
6.1. Protect Registration ----------------------------------------------------------------------------------------------- 81
6.2. Playback and Remove Protected File ------------------------------------------------------------------------ 81
6.3. Protected File Backup ---------------------------------------------------------------------------------- 82
Chapter 7. Capture Video Still Image ------------------------------------------------------------------------------- 83
7.1. Still Image capture------------------------------------------------------------------------------------------------- 83
7.2. Retrieve and view Captured Images -------------------------------------------------------------------------- 84
7

7.3. Remove Captured Images -------------------------------------------------------------------------------------- 84
7.4. Backup Captured Image ----------------------------------------------------------------------------------------- 85
Chapter 8. Web Viewer – Connect to NVR via Internet Explorer ------------------------------------------ 86
8.1. System Requirement ---------------------------------------------------------------------------------------------- 86
8.1.1. Network Environment -------------------------------------------------------------------------------------- 86
8.2. Web Viewer-Getting Started ------------------------------------------------------------------------------------- 86
8.2.1. Connect DVR/NVR via Web Browser using Direct IP -------------------------------------------- 86
8.2.2 General Web Viewer Operation ------------------------------------------------------------------------- 87
8.2.3. Calendar and Time Search ------------------------------------------------------------------------------ 88
8.2.4. PTZ Control ----------------------------------------------------------------------------------------------- 89
8.2.5. Connect to DVR/NVR via Web Browser using UR ------------------------------------------------ 90
Chapter 9. Web Viewer Setup/Web Configuration -------------------------------------------------------------- 91
9.1. Web Configuration ----------------------------------------------------------------------------------------------- 91
9.1.1. Video/Audio ------------------------------------------------------------------------------------------------- 91
9.1.1.1.Camera ----------------------------------------------------------------------------------------------- 91
9.1.1.2. IP Registration ------------------------------------------------------------------------------------- 91
9.1.1.3. IP Camera Setup ---------------------------------------------------------------------------------- 92
9.1.1.4. Monitor ----------------------------------------------------------------------------------------------- 91
9.1.1.5. Sequence/Event Display ------------------------------------------------------------------------ 91
9.1.1.6. OSD/Display Position ---------------------------------------------------------------------------- 93
9.1.2. Record ------------------------------------------------------------------------------------------------------ 93
9.1.2.1. Policy ------------------------------------------------------------------------------------------------- 93
9.1.2.2. Quality ----------------------------------------------------------------------------------------------- 93
9.1.2.3. Schedule -------------------------------------------------------------------------------------------- 94
9.1.2.4. Holiday----------------------------------------------------------------------------------------------- 94
9.1.2.5. Motion ----------------------------------------------------------------------------------------------- 94
9.1.2.6. Motion Region ------------------------------------------------------------------------------------- 94
9.1.2.7. Event Record Duration -------------------------------------------------------------------------- 95
9.1.2.8. Record Option ------------------------------------------------------------------------------------- 95
9.1.3. Device ------------------------------------------------------------------------------------------------------ 95
9.1.3.1 Sensor Detection ---------------------------------------------------------------------------------- 95
9.1.3.2. Video Loss Detection ---------------------------------------------------------------------------- 96
9.1.3.3. Alarm Schedule ------------------------------------------------------------------------------------ 96
9.1.3.4 PTZ ---------------------------------------------------------------------------------------------------- 96
9.1.3.5. System Controller --------------------------------------------------------------------------------- 96
9.1.3.6. Storage ---------------------------------------------------------------------------------------------- 97
9.1.4. System ------------------------------------------------------------------------------------------------------ 97
8

9.1.4.1. Date/Time ----------------------------------------------------------------------------------------- 97
9.1.4.2. Signal/Language --------------------------------------------------------------------------------- 97
9.1.4.3. System Information ----------------------------------------------------------------------------- 98
9.1.4.4. Authorization Management ------------------------------------------------------------------- 97
9.1.5. Network ----------------------------------------------------------------------------------------------------- 99
9.1.5.1. Connection ---------------------------------------------------------------------------------------- 99
9.1.5.2. Port -------------------------------------------------------------------------------------------------- 100
9.1.5.3. DDNS ----------------------------------------------------------------------------------------------- 100
9.1.5.4. Live Transfer -------------------------------------------------------------------------------------- 100
9.1.5.5. Mailing Service ----------------------------------------------------------------------------------- 100
Appendix
Product Specifications ----------------------------------------------------------------------------------------- 103
System Keyboard ------------------------------------------------------------------------------------------------------ 105
POS Configuration ------------------------------------------------------------------------------------------- 108
ATM Configuration ----------------------------------------------------------------------------------------------- 110
Network Troubleshooting---------------------------------------------------------------------------------------- 111
Terms/Icon Glossary --------------------------------------------------------------------------------------------- 114
NVR Icon Reference --------------------------------------------------------------------------------------------------- 115
How to download Windows Media Player 10+ or VLC Media Player and play AVI files -------------- 116
9

Chapter 1. Understanding Your NVR
1.1. Description
This manual applies to the 4/8/16 channels network video recorder.
The network video recorders support up to 4/8/16 network cameras. It can record high quality Full HD
images onto its maximum capacity of hard disk drives.
The NVR is extremely straightforward to install and setup, as it detects network cameras and defines
the parameters of each through a dedicated configuration wizard. You can start monitoring instantly,
as the images are automatically assigned to a layout menu.
Based on embedded Linux and high performance, the NVR series are fully featured for security
surveillance and remote monitoring needs. The alarm input and alarm output can be used to connect
various third party devices, such as, door sensors and alarm bells.
1.2. Components
The system comes with the following components:
Network Video Recorder unit
IR Remote Control
DC Power Adapter
Power Cable
AAA Battery
HDD Brackets
Screw Packet
Wireless Antenna (specific model)
Installation CD including NC-Titanium Software, Installation Guide and User Manual
Note: Check your package to make sure that you received the complete system, including all
components shown above.
1.3. Key Features
The NVR is the most competitive NVR developed for all industrial applications. In addition to its sleek
professional design, it is very reliable and cost effective. Most of all, its real time and crystal clear
picture quality with small recording file size and powerful remote control function will become the
standard to which other security systems are judged. Also, its VCA (video content analysis) function
will offer you the advanced security environment.
Major features include:
►Real time live, real time recording
►16 channels input for IP camera
►PENTAPLEX : simultaneous Live, Recording, Playback, Backup, Network
10