
Installation and operation manual
14
EKSOLHWAVJU
Solar kit for air to water heat pump system
4PW54234-1
TROUBLESHOOTING AND SERVICING
This section provides useful information for diagnosing and
correcting certain troubles which may occur with the unit.
This troubleshooting and corrective actions may only be carried out
by your local Daikin technician.
General guidelines
Before starting the troubleshooting procedure, carry out a thorough
visual inspection of the unit and look for obvious defects such as
loose connections or defective wiring.
When a safety device was activated, stop the unit and find out why
the safety device was activated before resetting it. Under no
circumstances safety devices may be bridged or changed to a value
other than the factory setting. If the cause of the problem cannot be
found, call your local dealer.
General symptoms
Symptom 1: The pump of the solar pump station starts
operation, but the pump of the solar kit is not working.
Symptom 2: There is a lot of sun intensity but the solar pump
station and solar kit pumps do not start.
Error codes
When a safety device is activated, the user interface LED will be
flashing, and an error code will be displayed.
Following error codes might be related to a malfunction of your solar
system. First, check also the corrective actions as mentioned in the
installation manual.
Reset the safety by turning the unit OFF and back ON.
In case this procedure for resetting the safety is not successful,
contact your local dealer.
DISPOSAL REQUIREMENTS
Dismantling of the unit, treatment of the refrigerant, of oil and of other
parts must be done in accordance with relevant local and national
legislation.
Do not try to dismantle the system yourself: the dismantling of the
system, treatment of the refrigerant, of oil and other parts must be
done by a qualified installer in accordance with relevant local and
national legislation.
Units must be treated at a specialized treatment facility for re-use,
recycling and recovery. By ensuring this product is disposed off
correctly, you will help to prevent potential negative consequences for
the environment and human health. Please contact the installer or
local authority for more information.
The booster heater in the domestic hot water tank can
work independent from the solar heating or domestic water
heating by the heat pump.
For a detailed decision flow on domestic water heating by
solar kit or by heat pump, and/or booster heater, refer to
the annexes "Decision flow of heating the domestic water
by heat pump or by solar kit" on page 15 and "Decision
flow of heating the domestic water by booster heater" on
page 16.
WARNING
When carrying out an inspection on the switch box of the
unit, always make sure the main switch of the unit is
switched off.
DANGER
Do not touch water pipes during and immediately after
operation as the pipes may be hot. Your hand may suffer
burns. To avoid injury, give the piping time to return to
normal temperature or be sure to wear proper gloves.
WARNING
Do not touch the internal parts (pump, etc.) during and
immediately after operation.
Your hands may suffer burns if you touch the internal parts.
To avoid injury, give the internal parts time to return to
normal temperature or, if you must touch them, be sure to
wear proper gloves.
POSSIBLE CAUSES CORRECTIVE ACTION
The tank has reached its maximum
allowed temperature (see the
temperature reading on the indoor
unit display)
Refer to "Maximum tank
temperature" on page 4.
The auxiliary contact from the solar
pump station to the indoor unit is not
properly wired
Check the wiring. Make sure that
when the solar pump station pump is
operating, the indoor connection
receives the input signal.
The pump of the solar kit is not
properly wired to the indoor unit
through the tank
Check the wiring.
The priority for domestic water
heating is given to the heat pump
Refer to "Setting of the solar priority
parameter" on page 13.
The thermal cut out of the tank has
operated
Refer to error code AA in "Error
codes" on page 14.
POSSIBLE CAUSES CORRECTIVE ACTION
The maximum temperature of the
domestic hot water tank is reached
Check the domestic hot water
temperature on the controller of the
indoor unit (refer to the operation
manual of the indoor unit) and check
the maximum temperature setting on
your solar pump station.
The outdoor unit is heating up the
domestic water tank, since the
priority for domestic water heating is
given to the heat pump
Refer to "Setting of the solar priority
parameter" on page 13.
Instruction to turn the unit OFF
User interface mode
(heating/cooling =)Domestic water
heating mode (w)Push the
ybutton Push the
vbutton
ON ON 1 time 1 time
ON OFF 1 time —
OFF ON —1time
OFF OFF ——
Error
code Failure cause Corrective action
BH Outlet water temperature
of indoor unit too high
(>149°F (>65°C))
Check the 3-way valve and its wiring:
• 3-way valve is broken or wrongly
connected and remains in the
'domestic hot water' position during
operation of the solar kit.
• One of the non-return valves in the
solar kit is broken. Check the non-
return valves.
AA Booster heater thermal
protector is open
The maximum allowed temperature
setting on the solar pump station is set
too high. (shall be set below 176°F
(80°C)).
Reset the booster heater thermal
protector on the domestic hot water tank.
Your product is marked with this symbol. This means
that electrical and electronic products shall not be
mixed with unsorted household waste.