Danby DDEF03813BD13 User manual

DANBY PRODUCTS LIMITED, ONTARIO, CANADA N1H 6Z9
DANBY PRODUCTS INC., FINDLAY, OHIO, USA 45840
www.Danby.com
*
2022.12.08
ELECTRIC FIREPLACE WITH HEATER
Owner’s Manual.............................1 - 14
FOYER ELECTRIQUE AVEC CHAUFFAGE
Manuel du propriétaire.................15 - 28
CHIMENEA ELÉCTRICA CON CALENTADOR
Manual del propietario.................29 - 42
MODEL •MODÈLE •MODELO
DDEF03813BD13

Important Safety Information
READ AND FOLLOW ALL SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS!
• WARNING: Read and understand this entire owner’s manual,
including all safety information, before plugging in or using this
fireplace. Failure to do so could result in fire, electric shock or serious
personal injury.
• CAUTION: Keep this owner’s manual for future reference.
• CAUTION: Risk of electric shock. Do not open or try to repair the
fireplace yourself.
• This fireplace may get hot when in use. To avoid burns, do not let
bare skin touch hot surfaces.
• Keep combustible materials, such as furniture, pillows, bedding,
paper, clothes and curtains at least 3 feet from the front of the
fireplace and keep them away from the sides, top and rear. Do not
place towels or other objects on the fireplace.
• Extreme caution is necessary when any heater is used by or near
children or invalids and whenever the heater is left operating and
unattended.
• The fireplace is not intended for use in bathrooms, laundry areas,
showers or swimming pools and similar locations. Never locate the
fireplace where it may fall into a bathtub or other water container. To
protect against electrical hazards, do not immerse the power cord in
water or other liquids.
• Do not touch the control panel or plug with a wet hand.
• Always use on a dry, level surface.
• Do not use outdoors.
• Always use in an upright position.
• Do not attempt to repair or adjust any electrical or mechanical
functions on this fireplace. Doing so will void your warranty. The
inside of the fireplace does not contain any user serviceable parts.
• Do not insert or allow foreign objects to enter any ventilation or
exhaust opening as this may cause an electric shock or fire or
damage to the fireplace.
1

2
Important Safety Information
READ AND FOLLOW ALL SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS!
• WARNING: To reduce the risk of fire or electric shock, do not use this
fireplace with any solid-state speed control devices.
• Do not operate any fireplace with a damaged power cord or after
the fireplace malfunctions, has been dropped or damaged in any
manner. Return the fireplace to an authorized service facility for
examination, electrical or mechanical adjustment or repair.
• Do not run the power cord under carpeting. Do not cover the power
cord with throw rugs, runners or similar coverings. Arrange the
power cord away from traffic area where it will not be tripped over.
• To prevent possible fire, do not block the air intakes or exhaust in any
manner. Do not use the fireplace on soft surfaces like a bed or thick
carpeting where the air intakes may become blocked.
• This fireplace has hot and arcing or sparking parts inside. Do not
use the fireplace in areas where gasoline, paint, explosive and/or
flammable liquids are used or stored. Keep the fireplace away from
heated surfaces and open flames.
• To avoid fire or shock hazard, plug the fireplace directly into a 120 V
AC electrical outlet. Never use an extension cord or power strip.
• To disconnect the fireplace, turn the controls to off and then remove
the plug from the outlet. Pull firmly on the plug, do not unplug by
pulling on the cord.
• Always unplug the fireplace before moving or cleaning it. Unplug the
fireplace when it is not in use.
• Use only for intended household use as described in this manual.
Any other use not recommended by the manufacturer may cause
fire, electric shock or injury to persons. The use of attachments is not
recommended.

3
OPERATING INSTRUCTIONS
OVERHEAT SAFETY FEATURE
This fireplace is equipped with an overheat safety feature. When the
fireplace’s internal components reach a certain temperature that could
cause overheating and possible fire, the fireplace will automatically shut
off. Operation can only resume when the user resets the fireplace.
To reset the fireplace, ensure the power is turned off, unplug the unit and
wait 15 to 20 minutes for the internal components to cool down.
Follow the instructions for use to return the fireplace to normal
functioning.
WARNING: It is normal for the power cord to feel warm to the touch;
however, a loose fit between the outlet and the plug may cause
overheating of the plug. If this occurs, try inserting the plug into a
different outlet. Contact a qualified electrician to inspect the original
outlet for damage.
INCLUDED ACCESSORIES
• Electric fireplace with heater
• Remote control
• Clear crystals
• Wall hanging bracket
• Wall hanging bracket hardware:
• 4 x 45 mm screws x4
• Four screw expansion brackets
• 4 x 12 mm screws x2
• Two feet
• 4 x 16 mm screws x8 (to assemble feet)

4
IMPORTANT WARNING
Do not leave this appliance unattended in a space where people
or animals who cannot react to a malfunction are located. A
malfunction can cause extreme overheating or death in an
enclosed, unattended space.
OPERATING INSTRUCTIONS
FEATURES
1. Glass
2. Air outlet
3. Control panel
4. Power switch
5. Wall hanging bracket
6. Ember bed
7. Free standing feet
12
34
5
6
7

5
OPERATING INSTRUCTIONS
CONTROL PANEL
1. Timer indicator light: Illuminates when the timer is active.
2. Display panel: Shows the set temperature.
3. High heat mode indicator: Illuminates when high heat mode is active.
4. Low heat mode indicator: Illuminates when low heat mode is active.
5. Power button: Used to turn the fireplace on or off.
6. Mode button: Used to set the desired mode; low heat or high heat.
Press and hold for 3 seconds to change between °F and °C.
7. Flame button: Press to turn the flame on or off and to change the
flame color. There are 10 flame colors. Press and hold for 5 seconds
to set the colors to cycle continuously.
8. Timer button: Used to set the timer feature. Press the timer button
repeatedly to set the number of hours that the fireplace should run
before turning off. The timer can be set between 0 and 12 hours
and can be adjusted in 1 hour increments. The timer indicator light
will remain illuminated while the timer is active. The fireplace will
automatically turn off when the timer reaches zero.
9. Up and down buttons: Used to increase or decrease the set
temperature.
78
9
56
13
4
2

6
OPERATING INSTRUCTIONS
REMOTE CONTROL
1. Power button: Used to turn the fireplace on or off.
2. Mode button: Used to set the desired mode; low heat or high heat.
3. Flame color button: Used to turn the flame on or off. Used to change
the color of the flame.
4. Timer button: Used to set the timer feature.
5. Up and down buttons: Used to increase or decrease the set
temperature.
3 4
5
1 2

7
REMOTE CONTROL BATTERY
This remote control uses one
CR2025 battery.
To remove the battery, push the
latch on the battery compartment
upwards and then pull the battery
tray out.
To replace the battery, place the
new battery in the battery tray
and push it gently into the remote
control until it clicks into place.
WARNING: Never dispose of
batteries in fire. Failure to observe
this precaution may result in an
explosion. Dispose of batteries
at your local hazardous material
processing center.
If the fireplace will not be used for
a long time, remove the batteries to
prevent corrosion. Store the remote
control in a safe place.
Remove the insulating film from the
battery compartment before using
the remote control.
WARNING:
• Keep batteries out of childrens’
reach. Discard them carefully.
• Do not allow children to play
with batteries.
• Never put button batteries in
or near your mouth for any
reason, they are slippery and
easy to swallow accidentally.
OPERATING INSTRUCTIONS

8
OPERATING INSTRUCTIONS
INSTRUCTIONS FOR USE
1. Remove the insulating film from the remote control battery
compartment.
2. Ensure the power is turned off.
3. Decide which installation method to use and install the fireplace as
directed.
4. Plug the fireplace directly into a 120V AC electrical outlet.
5. Turn the fireplace on by pressing the power button.
6. Press the mode button to set low or high heat mode.
7. Press the up and down buttons to set the desired temperature. The
fireplace will remain on until the set temperature is reached and it
will then cycle on and off to maintain the set temperature.
8. Turn the fireplace off by pressing the power button. When the power
is turned off the heating element will stop working immediately but
the fan will continue to run for 30 seconds or until the fireplace has
cooled.
Important
When the heat feature is used for the first time, a slight odor may be
present. This is normal and should not occur again unless the fireplace is
not used for an extended period of time.
It is normal for the fireplace to cycle on and off as it maintains the set
temperature.
For the fireplace to function properly, the set temperature must be higher
than the ambient temperature in the room. If the fireplace does not
seem to be heating, increase the set temperature to engage the heating
element.

9
INSTALLATION INSTRUCTIONS
PREPARATION
WARNING: This product includes glass. Always use extreme caution
when handling glass. Failure to do so could result in personal injury or
property damage.
Remove all parts and hardware from the carton and place them on a
clean, soft, dry surface.
WARNING: Make sure all parts are dry and the power cord and plug
are not damaged. See the Important Instructions section.
The fireplace can be wall-mounted or placed on a solid, level surface
when the free standing feet are assembled. The fireplace must be
plugged into a 120V 60Hz electrical outlet.
FREE STANDING FOOT ASSEMBLY
Carefully lay the fireplace on a floor or table. Place the fireplace on a
blanket or soft surface to avoid scratching it or causing damage to your
furniture or flooring.
Attach the free standing feet using eight 4 x 16 mm screws as shown.
Place upright on a solid, level surface and plug into a 120V 60Hz
electrical outlet.
Note: If you attach the solid feet for freestanding installation, you do not
need to install the wall bracket onto the back of the fireplace.

INSTALLATION INSTRUCTIONS
10
WALL MOUNTED INSTALLATION
Find a safe location to install the fireplace. To prevent fire there must be
a minimum clearance of 50 cm (20 inches) on the sides and bottom and
100 cm (40 inches) on the top of the unit.
Choose a location near an outlet so an extension cord is not required.
Do not position the fireplace directly below a power outlet.
WARNING: Prior to wall mounting, check the wall to ensure that there
are no wires, pipes or similar in the area where holes will be drilled.
WARNING: Ensure the fireplace is unplugged prior to installation,
moving and assembling.
WARNING: This fireplace cannot be recessed into a hollow wall cavity.
Mountings must be secured to a solid wall surface such as plaster board
or drywall that is supported by studs spaced no more than 24 inches (60
cm) apart.
Note: Ensure the feet are not installed before attempting a wall
installation.
1. The glass should be removed before installation. Remove the two
screws on the left and right side of the glass and then lift the glass
panel upward to remove it.
2. Attach the wall hanging bracket to the wall using four 4x45 mm
screws and four screw expansion brackets. The screw holes should be
190.9 mm (7.5 inches) apart. Ensure that at least one screw enters a
wall stud.
3. Lift the fireplace into position using two people. Ensure that the tabs
on the back of the fireplace securely engage with the slots provided.
Use two 4 x 12 mm screws to attach the fireplace to the wall hanging
bracket. There is one screw on each side of the panel.
4. Replace the glass on the front of the fireplace, ensuring the locating
tabs engage securely in their corresponding slots and that the screws
are tightened.
5. Plug the fireplace into a 120V outlet.

11
INSTALLATION INSTRUCTIONS
1
2
3

INSTALLATION INSTRUCTIONS
12
EMBER BED INSTALLATION
WARNING: The next step involves
glass. Always use extreme caution
when handling glass. Failure to do
so could result in personal injury or
property damage.
This fireplace will come with the
faux log bed pre-installed. To
change to the provided clear
crystals, follow the steps below.
1. The glass should be removed
before installation. Remove
the two screws on the left and
right side of the glass and then
lift the glass panel upward to
remove it.
2. Remove the two screws from
each side of the faux log bed.
3. Remove the faux log bed and
replace the screws.
4. Spread the clear crystals onto
the ember bed.
5. Replace the glass on the front
of the fireplace, ensuring the
locating tabs engage securely
in their corresponding slots and
that the screws are tightened.
2
4
3
1

13
CARE & MAINTENANCE
CLEANING
1. Ensure the power is turned off and the fireplace is unplugged.
2. Allow the fireplace to completely cool before attempting any
cleaning.
3. The outer shell may be cleaned with a soft, damp cloth. A mild
detergent can be used if necessary. After cleaning, dry the fireplace
with a soft cloth. Do not let liquid enter the fireplace.
4. Wait until the fireplace is completely dry before using.
WARNING: Do not immerse the fireplace in water or allow water to
enter the fireplace.
WARNING: Do not use alcohol, gasoline, abrasive powders, furniture
polish or rough brushes to clean the fireplace. This may cause damage
or deterioration to the surface of the fireplace.
STORAGE
Store the fireplace in a cool, dry location when not in use. To prevent
dust and dirt build-up, use the original packaging to repack the
fireplace.
TROUBLESHOOTING
If the fireplace will not operate, check the following:
1. Check that the power cord is plugged into a 120 V AC electrical
outlet. Do not use extension cords.
2. Check that the power indicator light on the control panel is
illuminated to show that the fireplace is getting power from the outlet.
3. Check if the battery in the remote control needs to be replaced.
4. Unplug the fireplace, wait 15 minutes for the internal components to
reset and then plug it back in.