DataTale RC-M4QJ User manual

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Rev. 07

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TableofContents
GENERALINFORMATION ..............................................................................................5
COPYRIGHT.................................................................................................................................................................5
NOTICESANDCLASSIFICATIONS......................................................................................................................5
CONTACTUS...............................................................................................................................................................5
PRECAUTIONSFORTHERAIDSYSTEM...........................................................................6
INTRODUCTION ............................................................................................................7
FEATURES....................................................................................................................................................................7
SYSTEMREQUIREMENT........................................................................................................................................8
PC......................................................................................................................................................................................... 8
MAC..................................................................................................................................................................................... 8
OPTIONALACCESSORIES......................................................................................................................................8
PACKAGECONTENTS .............................................................................................................................................9
RCM4SP(SATAUSB2.0/3.0) ................................................................................................................................ 9
RCM4DJ(SATAeSATA/USB2.0Combo) ......................................................................................................... 9
RCM4QJ(SATAeSATA/USB2.0/FireWire400/FireWire800combo) ...........................................10
SYSTEMUNITVIEWS...................................................................................................11
FRONTVIEW ...........................................................................................................................................................11
TOP&COVERVIEWS(Exposed).....................................................................................................................11
REARVIEW...............................................................................................................................................................12
RCM4SP(SATAUSB2.0/3.0) ..............................................................................................................................12
RCM4DJ(SATAeSATA/USB2.0combo)........................................................................................................12
RCM4QJ(SATAeSATA/USB2.0/FireWire400/FireWire800combo) ..........................................13
INSERTING/REPLACINGTHEHARDDRIVESINTHERAIDSYSTEM ................................14
FASTENTHEHANDLESONTOTHEHARDDRIVES.................................................................................15
CONNECTINGTHERAIDSYSTEMTOACOMPUTER..............................................................................18
LCM ............................................................................................................................21
LCMBUTTONS ........................................................................................................................................................21
BASICMENU ............................................................................................................................................................21
MAINMENUDESCRIPTIONS ............................................................................................................................22
SUBMENUDESCRIPTIONS................................................................................................................................22
QUICKSETUP...............................................................................................................................................................22
DISKMANAGER ..........................................................................................................................................................22
SYSTEMMANAGER ...................................................................................................................................................22
RAIDCONFIGURATION.......................................................................................................................................23
RAIDMASTER .............................................................................................................25
INSTALLATION.......................................................................................................................................................25
INSTALLATIONFORMAC.......................................................................................................................................25
INSTALLATIONFORPC...........................................................................................................................................25
BASICMODEMENU ....................................................................................................28
RAIDANDDISKINFORMATION......................................................................................................................29

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EVENTLOG...............................................................................................................................................................30
BASICRAIDCONFIGURATION .........................................................................................................................31
SETUPRAIDMODE ..................................................................................................................................................31
CHANGINGORDELETINGANALREADYASSIGNEDRAIDMODE.......................................................34
ADVANCEDMODEMENU ...........................................................................................37
EMAILNOTIFICATION&EVENTSETTINGS ..............................................................................................38
ADVANCERAIDCONFIGURATION.................................................................................................................40
SETUPRAIDMODE ..................................................................................................................................................40
CHANGINGORDELETINGANALREADYASSIGNEDRAIDMODE.......................................................42
ADDINGORCHANGINGASPARE .......................................................................................................................45
DELETINGASPARE ..................................................................................................................................................46
FIRMWAREINFORMATION ..............................................................................................................................49
RAIDSETTINGS ......................................................................................................................................................51
NUMBEROFDISKSSUPPORTINGEACHRAIDMODE ...................................................52
CONNECTINGMULTIPLEDEVICES................................................................................52
SAFEREMOVALOFTHERAIDSYSTEM.........................................................................52
LEDINDICATORS .........................................................................................................53
POWERLEDx1 ......................................................................................................................................................53
RAIDALERTLEDx1 ............................................................................................................................................53
HDDLEDx8.............................................................................................................................................................54
EXTERNALBOOTUP.....................................................................................................55
PC.......................................................................................................................................................................................55
MAC...................................................................................................................................................................................55
DISKVOLUMEOVER2TB.............................................................................................56
BACKUPKIT ................................................................................................................57
HOWTOBACKUPAMODIFIEDHARDDRIVE ...........................................................................................58
GLOSSORY ..................................................................................................................59
LCMDISPLAYOFSTATUS..................................................................................................................................59
RAIDMASTERPOPUPWINDOWSOFSTATUS..........................................................................................60
REBUILDING.................................................................................................................................................................60
BROKEN..........................................................................................................................................................................60
DEGRADE(INDANGER) .........................................................................................................................................60
RAIDMODES............................................................................................................................................................61
RAID0(STRIPING) ...............................................................................................................................................61
RAID1(MIRRORING) ..........................................................................................................................................62
SPAN............................................................................................................................................................................63
CLONE.........................................................................................................................................................................63
RAID5.........................................................................................................................................................................64
RAID1+0 ...................................................................................................................................................................64
JBOD(NoneRAID).................................................................................................................................................65
HOTSWAP ................................................................................................................................................................65
HOTSPARE(MANUALORAUTOMATICREBUILD) .................................................................................66
REBUILD.........................................................................................................................................................................66
eSATAPCIEXPRESSCARDINSTALLATION....................................................................68

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SYSTEMREQUIREMENTS ..................................................................................................................................68
HARDWAREINSTALLATION ............................................................................................................................68
DRIVERINSTALLATION .....................................................................................................................................69
VERIFYDRIVERINSTALLATION.....................................................................................................................69
MACOS............................................................................................................................................................................69
WINDOWSOS ..............................................................................................................................................................69
WINDOWS2003andXP .........................................................................................................................................70
WINDOWS2000 .........................................................................................................................................................70
Q&As ..........................................................................................................................71
GENERAL...................................................................................................................................................................71
HARDDRIVECAPACITY......................................................................................................................................71
DISCREPANCYINREPORTED&ACTUALSIZECAPACITY...................................................................72
RAID1+0 ...................................................................................................................................................................72
REBUILD....................................................................................................................................................................73
RAIDMODEPASSWORD.....................................................................................................................................73
RAIDMASTER:USERNAMEORPASSWORDERROR.............................................................................74
RAIDMASTER:FAILEDRAID ...........................................................................................................................74
RAIDMASTER:ADJUSTHARDDRIVESTORAGESIZE ...........................................................................75
APPENDIX ...................................................................................................................76
SPECIFICATIONS....................................................................................................................................................76
LCMPROCESSTREE .............................................................................................................................................77
QUICKSETUP...............................................................................................................................................................77
DISKMANAGER ..........................................................................................................................................................78
SYSTEMMANAGER ...................................................................................................................................................79

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GENERAL INFORMATION
COPYRIGHT
Copyright @ 2011 Data Watch Technologies Co., Ltd. All rights reserved. No
part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying,
recording or otherwise, without the prior written consent of Data Watch
Technologies Co., Ltd or ONNTO Corporation.
The product information provided in this manual is subject to change without
prior notice and does not represent a commitment on behalf of the vendor. The
vendor assumes no liability or responsibility for any errors that may appear in this
manual.
NOTICES AND CLASSIFICATIONS
FCC-B Radio Frequency Interference Statement
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications.
CONTACT US
We are committed to offer economical, high-quality connectivity and storage
enclosure solutions to the market. Your questions, inquiries or comments are
welcomed. For the latest version of User Manual & Technical Support, please go
to our website at www.data-tale.com or www.datawatchtech.com.
Data Watch Technologies Co., Ltd.
3F, No. 60, Lane 321, Yang Guang St.,
Nei Hu, Taipei 114 Taiwan
Tel: +886-2-8797-8868
Fax: +886-2-8797-4801
Email: [email protected]

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PRECAUTIONS FOR THE RAID SYSTEM
♦Any loss, corruption, or destruction of data is the sole responsibility
of the user of the RAID System. Under no circumstances will the
manufacturer be held liable for the recovery or restoration of any
data.
♦Installation of RAID MASTER software in the host computer is required for
proper operation.
♦The main circuit board of the RAID System is susceptible to static
electricity. Proper grounding is required to prevent electrical damage to
the RAID System unit or other connected devices, including the host
computer. Always place the RAID Unit on a smooth surface and avoid all
dramatic movement, vibration and percussion.
♦Do NOT allow water to enter the RAID Unit.
♦Installation of additional equipment in the host computer may be required.
Visit our website to download the latest product information updates.
♦Do NOT attempt to service this unit yourself. Disassembling the RAID
Unit’s inner parts will expose you to dangerous voltages or other hazards.
♦Do NOT block the ventilation. Proper airflow is required to ensure reliable
operation and to prevent overheating.
♦Do unplug the RAID Unit from the electrical outlet when not in use to
provide an ecological friendly environment.
♦Use only the power supply cable provided with the RAID Unit.

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INTRODUCTION
Thank you for purchasing the DataTale SMART 4-bay RAID System. The
DataTale SMART 4-bay RAID System with LCM panel and RAID MASTER
(Graphic User Interface) provides massive storage capacity and advanced RAID
configuration options in a desktop storage device. The LCM and RAID MASTER
allow easy configuration of RAID Modes: JBOD (None RAID), RAID 0 (Striping),
RAID 1 (Mirroring), Span, Clone, RAID 5, RAID 1+0, and optional HotSpare.
The installation instructions in this manual apply to the following models:
RC-M4SP (SATA-USB 2.0/3.0)
RC-M4DJ (SATA-eSATA/USB 2.0 combo)
RC-M4QJ (SATA-eSATA/USB 2.0/FireWire 400/FireWire 800 combo)
Please thoroughly read and follow the instructions provided in this manual.
Failure to do so may result in damage to the RAID System, and any or all of the
connected devices.
FEATURES
Supports current SATA II compliant hard drives, fully backward compatible
with SATA 1.0 and SATA 1.0a compliant hard drives
Connects flexibly via USB 2.0/3.0, eSATA, IEEE 1394a, and IEEE 1394b
ports (depends upon model)
Provides JBOD (None RAID), RAID 0 (Striping), RAID 1 (Mirroring), Span,
Clone, RAID 5, RAID 1+0, and optional HotSpare for effective storage
management
Supports Automatic Rebuild in Raid 1+HotSpare, Clone+HotSpare, and RAID
5+HotSpare.
Configures RAID modes easily using LCM or RAID MASTER, no IT expertise
required
Monitors system status via LED indicators, LCM, or RAID MASTER
Prevents over-tightened hard drives with auto-limiting segmented screws
Features a trayless function with the SmartGuider*and user-friendly design
enables effortless hard drive hot-swapping
Dissipates heat efficiently with aluminum housing
Maximizes airflow with silent fans and mechanical designs
Supports hot-plug and hard drive hot-swap
Supports both online and offline rebuild
SmartGuider*is a trayless device that utilizes the simplicity of a handle and
screws. The integrated handle is attached to the hard drive with auto-limiting
segmented screws. Then, the entire setup can be slide into the unit by aligning
the screws with the specially designed guides. This enables flexibility in removal
and insertion of the hard drives with ease.

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SYSTEM REQUIREMENT
To use the DataTale SMART 4-bay RAID System, the minimum system
configuration in the host computer require the following:
PC 1GHz or faster CPU
512MB of RAM
Microsoft Windows 2000, XP, 2003, Vista, 2008, 7 or higher
One available USB, eSATA, IEEE 1394a, or IEEE 1394b port (depends
upon model)
MAC
Macintosh PowerPC or Intel processors
512MB of RAM
Mac OS X 10.4 or higher
One available USB, eSATA, IEEE 1394a, or IEEE 1394b port (depends
upon model)
3.5” SATA compatible hard drive is required for the RAID System unit.
Once the hard drives are formatted, the actual available storage capacity can
vary depending on the selected operating environment (normally 5-10 % less).
Any loss, corruption, or destruction of data is the sole responsibility of the
user of the RAID System. Under no circumstances will the manufacturer be held
liable for the recovery or restoration of any data.
OPTIONAL ACCESSORIES
eSATA PCI, PCI-X, or PCI-Express Card

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PACKAGE CONTENTS
RC-M4SP (SATA-USB 2.0/3.0)
RC-M4DJ (SATA-eSATA/USB 2.0 Combo)

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RC-M4QJ (SATA-eSATA/USB 2.0/FireWire 400/FireWire 800
combo)
Please keep all package contents and packaging material in the event that
the product must be returned.

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SYSTEM UNIT VIEWS
FRONT VIEW
Power
HDD 4
HDD 3
HDD 2
HDD 1
RAID Alert
LCM Panel
Ente
r
Esc
Up
Down
TOP & COVER VIEWS (Exposed)
4 Spare HDD Screws
HDD Slots
(indicate HDD 1 through HDD 4)
Handles
The status
indication of each
LED indicator is
listed under the
LED INDICATORS
section.

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REAR VIEW
RC-M4SP (SATA-USB 2.0/3.0)
DC IN
USB 3.0 Type B Power Switch
DC IN
Lock Port / Slot
RC-M4DJ (SATA-eSATA/USB 2.0 combo)
eSATA
DC IN
USB 2.0 Type B
eSATA Port
Power Switch
DC IN
Lock Port / Slo
t

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RC-M4QJ (SATA-eSATA/USB 2.0/FireWire 400/FireWire 800
combo)
eSATA
DC IN
FireWire 800
(2 ports)
FireWire 400
USB 2.0 Type B
eSATA Port
Power Switch
DC IN
Lock Port / Slot

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INSERTING/REPLACING THE HARD DRIVES IN
THE RAID SYSTEM
To assemble the RAID System, please follow the steps listed in the instructions
below:
1. Place the RAID System with its front view facing you. Position one hand on
the front edge and one on the back edge of the top lid. Simultaneously, push
the lid in the direction away from you, front to back, using your thumbs.
A “click” sound would indicate the release of the top lid security clasp.
2. Lift the top lid up to remove and expose the top view (or hard drive slots).
Take out the handles from the enclosure itself and locate the hard drive
screws in the packaging box.

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FASTEN THE HANDLES ONTO THE HARD DRIVES
3. Place the hard drive with the metal cover side facing up and ensure that the
interface connectors are oriented toward your left side.
Connectors
4. Position the handle to the hard drive end, which is facing away from the
interface connectors, and align it with the screw hole openings.
Connectors

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5. Fasten the handle onto the hard drive by inserting and tightening the screws
on both ends of the handle.
6. Finally, test sliding the handle to make sure that the holes glide smoothly on
the screw guides.
Repeat the same procedures for rest of the hard drives.
The auto-limiting segmented screws are designed to prevent the hard drives
or/and the handles from damages due to over-tightening. Furthermore, this
design makes the handle slide easily without any tightness.

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9. Hold the hard drive with the metal cover side facing you and the handle
attached on the upward position.
When inserting the hard drive on its reverse side, the SmartGuider*
System won’t be able to align and the hard drive cannot be inserted.
10.Align the handle with the guide rails and slide the hard drive into the indicated
slot. Firmly push downward until a “thump” sound is heard. Repeat the same
procedures for the rest of hard drives.
In most cases, you would need to firmly push the trays to a close until a
“thump” sound is heard.

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11.Place RAID System with its front view facing you and the top lid on. Position
one hand on the front edge and one on the back edge of the top lid.
Simultaneously, push the lid firmly downward and toward you, back to front.
A “click” sound would indicate grasp of the top lid security clasp.
CONNECTING THE RAID SYSTEM TO A COMPUTER
1. Connect the AC/DC power adapter.
eSATA
DC IN

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2. Insert both ends of the USB, eSATA or FireWire cable(s) into the
corresponding port of the RAID System and the host.
eSATA
DC IN
The RAID System should only be connected to a host computer via one
interface. Connection of the system to a computer via two or more interfaces
simultaneously is not recommended, especially when doing data transfer.
3. Turn the power switch to the “on” position.
eSATA
DC IN
ON

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4. When connected, the Power LED light will become steadily green, and the
Hard Drive LED lights will become white and blink about 15 seconds. If the
hard drives are inside the RAID System, the Hard Drive LED lights will remain
steadily white; and the LCM Panel will show “Initializing…”, then “DataTale
ONNTO Corp.”. If there are no hard drives inside the RAID System, the Hard
Drive LED lights will turn off after blinking; and the LCM Panel will only show
“DataTale ONNTO Corp.”.
DataTale
ONNTO Corp.
5. You are now ready to begin using your RAID System!
Ready
to go!
DataTale
ONNTOCorp.
Due to compatibility issues, if you use the eSATA interface to do the data
transfer, the Silicon Image eSATA host controller is highly recommended.
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2
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