Qsan XCubeSAN 3300 User manual

XCubeSAN 3300
Hardware Manual
June 2022

XCubeSAN 3300
Hardware Manual
Announcement
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
i
ANNOUNCEMENT
Copyright
© Copyright 2022 QSAN Technology, Inc. All rights reserved. No part of this document may be
reproduced or transmitted without written permission from QSAN Technology, Inc.
QSAN believes the information in this publication is accurate as of its publication date. The
information is subject to change without notice.
Trademarks
QSAN, the QSAN logo, QSAN.com, XCubeFAS, XCubeSAN, XCubeNXT, XCubeNAS, XCubeDAS,
XEVO, SANOS, and QSM are trademarks or registered trademarks of QSAN Technology, Inc.
Microsoft, Windows, Windows Server, and Hyper-V are trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries.
Linux is a trademark of Linus Torvalds in the United States and/or other countries.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of
Oracle and/or its affiliates.
VMware, ESXi, and vSphere are registered trademarks or trademarks of VMware, Inc. in the
United States and/or other countries.
Citrix and Xen are registered trademarks or trademarks of Citrix Systems, Inc. in the United
States and/or other countries.
Other trademarks and trade names used in this document to refer to either the entities
claiming the marks and names or their products are the property of their respective owners.

XCubeSAN 3300
Hardware Manual
Announcement
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
ii
TABLE OF CONTENTS
Announcement........................................................................................................................... i
Notices......................................................................................................................................vi
Regulatory Statements.............................................................................................................vii
FCC Statement ......................................................................................................................... vii
CE Statement ........................................................................................................................... vii
UL Statement........................................................................................................................... vii
Preface.....................................................................................................................................xii
About This Manual................................................................................................................... xii
Related Documents ................................................................................................................. xii
Technical Support....................................................................................................................xiii
Information, Tip, and Caution .................................................................................................xiii
Conventions.............................................................................................................................xiv
1. Product Overview............................................................................................................. 1
1.1. Introduction to XCubeSAN Series...................................................................................1
1.2. Hardware Specifications.................................................................................................3
1.3. Package Contents ...........................................................................................................3
2. System Components Overview ......................................................................................... 4
2.1. Front Panel......................................................................................................................4
2.2. Rear Panel.......................................................................................................................8
2.3. Power Supply Units.......................................................................................................14
2.4. Fan Modules .................................................................................................................16
2.5. Cache-to-Flash Memory Protection .............................................................................17
2.6. (Optional) Host Cards ...................................................................................................21
3. Installing the System Hardware........................................................................................29
3.1. Basic System Installation ..............................................................................................29
3.2. (Optional) Connecting a UPS ........................................................................................29

XCubeSAN 3300
Hardware Manual
Announcement
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
iii
3.3. (Optional) Connecting the USB LCM.............................................................................29
3.4. (Optional) Wake-on-LAN / Wake-on-SAS.....................................................................30
3.5. (Optional) Installing Memory Modules ........................................................................30
4. Support and Other Resources ..........................................................................................33
4.1. Getting Technical Support ............................................................................................33
4.2. Documentation Feedback.............................................................................................34
Appendix..................................................................................................................................35
End-User License Agreement (EULA).......................................................................................35

XCubeSAN 3300
Hardware Manual
Announcement
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
iv
FIGURES
Figure 1-1 XCubeSAN Series Form Factors .....................................................................................2
Figure 2-1 System Controls and Indicators.....................................................................................4
Figure 2-2 Disk Drive Numbering....................................................................................................7
Figure 2-3 Disk Drive Indicators......................................................................................................7
Figure 2-4 Rear Panel Layout ..........................................................................................................9
Figure 2-5 Controller Module Components..................................................................................10
Figure 2-6 Controller LEDs ............................................................................................................12
Figure 2-7 Location of the Power Supply Units ............................................................................14
Figure 2-8 Components of the Power Supply Unit.......................................................................15
Figure 2-9 Location of the Fan Modules.......................................................................................16
Figure 2-10 Components of the Fan Module .................................................................................17
Figure 2-11 Location of the Cache-to-Flash Modules.....................................................................18
Figure 2-12 Cache-to-flash Module Pack........................................................................................19
Figure 2-13 Components of the Cache-to-Flash Modules..............................................................19
Figure 2-14 Cache-to-Flash Workflow............................................................................................20
Figure 2-15 Flash Module LEDs and Button....................................................................................20
Figure 2-16 2-port 32Gb Fibre Channel Host Card (SFP28) LEDs ...................................................23
Figure 2-17 4-port 16Gb Fibre Channel Host Card (SFP+) LEDs .....................................................24
Figure 2-18 2-port 16Gb Fibre Channel Host Card (SFP+) LEDs .....................................................25
Figure 2-19 2-port 25GbE iSCSI Host Card (SFP28) LEDs ................................................................26
Figure 2-20 4-port 10GbE iSCSI Host Card (SFP+) LEDs ..................................................................27
Figure 2-21 2-port 10GBASE-T iSCSI Host Card (RJ45) LEDs...........................................................28
Figure 3-1 Memory Module Slot Number ....................................................................................31

XCubeSAN 3300
Hardware Manual
Announcement
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
v
TABLES
Table 1-1 XCubeSAN Series Models................................................................................................2
Table 2-1 Descriptions of the System Controls and Indicators.......................................................5
Table 2-2 Descriptions of the Disk Drive Indicators........................................................................8
Table 2-3 Descriptions of the Rear Panel Layout............................................................................9
Table 2-4 Descriptions of the Controller Module Components ...................................................10
Table 2-5 Descriptions of the Controller LEDs..............................................................................12
Table 2-6 Descriptions of the Location of the Power Supply Units..............................................14
Table 2-7 Descriptions of the Power Supply Unit Components ...................................................15
Table 2-8 Descriptions of the Power Supply Unit LED..................................................................15
Table 2-9 Descriptions of the Location of the Fan Modules.........................................................16
Table 2-10 Descriptions of the Fan Module Components..............................................................17
Table 2-11 Descriptions of the Location of the Cache-to-Flash Modules......................................18
Table 2-12 Descriptions of the Cache-to-Flash Module Components ...........................................19
Table 2-13 Descriptions of the Flash Module LEDs and Button .....................................................21
Table 2-15 Descriptions of the 2-port 32Gb Fibre Channel Host Card (SFP28) LEDs.....................23
Table 2-16 Descriptions of the 4-port 16Gb Fibre Channel Host Card (SFP+) LEDs.......................24
Table 2-17 Descriptions of the 2-port 16Gb Fibre Channel Host Card (SFP+) LEDs.......................25
Table 2-18 Descriptions of the 2-port 25GbE iSCSI Host Card (SFP28) LEDs..................................26
Table 2-19 Descriptions of the 4-port 10GbE iSCSI Host Card (SFP+) LEDs....................................27
Table 2-20 Descriptions of the 2-port 10GBASE-T iSCSI Host Card (RJ45) LEDs.............................28
Table 3-1 Optional Memory Module Installation Sequence ........................................................31

XCubeSAN 3300
Hardware Manual
Notices
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
vi
NOTICES
Information contained in this document has been reviewed for accuracy. But it could include
typographical errors or technical inaccuracies. Changes are made to the document periodically.
These changes will be incorporated in new editions of the publication. QSAN may make
improvements or changes in the products. All features, functionality, and product specifications
are subject to change without prior notice or obligation. All statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Any performance data contained herein was determined in a controlled environment.
Therefore, the results obtained in other operating environments may vary significantly. Some
measurements may have been made on development-level systems and there is no guarantee
that these measurements will be the same on generally available systems. Furthermore, some
measurements may have been estimated through extrapolation. Actual results may vary. Users
of this document should verify the applicable data for their specific environment.
This information contains examples of data and reports used in daily business operations. To
illustrate them as completely as possible, the examples include the names of individuals,
companies, brands, and products. All of these names are fictitious and any similarity to the
names and addresses used by an actual business enterprise is entirely coincidental.

XCubeSAN 3300
Hardware Manual
Regulatory Statements
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
vii
REGULATORY STATEMENTS
FCC Statement
This device has been shown to be in compliance with and was tested in accordance with the
measurement procedures specified in the Standards and Specifications listed below.
Technical Standard: FCC Part 15 Class A
IC ICES-003
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
この装置は、クラス A情報技術装置です。この装置を家庭環境で使用すると電波妨害
を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求され
ることがあります。VCC1-A
警告：這是甲類的資訊產品。在居住的環境中使用時，可能會造成射頻干擾，在這種情況
下，使用者會被要求採取某些適當的對策。
CE Statement
This device has been shown to be in compliance with and was tested in accordance with the
measurement procedures specified in the Standards and Specifications listed below.
Technical Standard: EMC DIRECTIVE 2014/30/EU
(EN55032 / EN55035)
UL Statement
Rack Mount Instructions - The following or similar rack-mount instructions are included with
the installation instructions:

XCubeSAN 3300
Hardware Manual
Regulatory Statements
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
viii
1. Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the
operating ambient temperature of the rack environment may be greater than room
ambient. Therefore, consideration should be given to installing the equipment in an
environment compatible with the maximum ambient temperature (Tma) specified by the
manufacturer.
2. Reduced Air Flow - Installation of the equipment in a rack should be such that the amount
of air flow required for safe operation of the equipment is not compromised.
3. Mechanical Loading - Mounting of the equipment in the rack should be such that a
hazardous condition is not achieved due to uneven mechanical loading.
4. Circuit Overloading –Careful consideration should be given to the connection of the
equipment to the supply circuit and the effect that overloading of the circuits might have on
overcurrent protection and supply wiring. Appropriate consideration of equipment
nameplate ratings should be used when addressing this concern.
5. Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct connections to
the branch circuit (e.g. use of power strips).
CAUTION
The main purpose of the system left and right ears are for 19” rack use only.
Do NOT use those ears to carry or transport the system.
The ITE is not intended to be installed and used in a home, school or public area accessible to
the general population, and the thumbscrews should be tightened with a tool after both initial
installation and subsequent access to the panel.
Warning: Always remove all power supply cords before service
This equipment intended for installation in restricted access locations.
Access should only be allowed by qualified SERVICE PERSONS or by USERS who have been
instructed about the reasons for the restrictions applied to the location and about any
precautions that shall be taken.
Access is through the use of a TOOL or lock and key, or other means of security, and is
controlled by the authority responsible for the location.
Recommended operation temperature: 0 ~ 35℃(31.99 ~ 95°F); operation rating (100-127
Vac, 50-60Hz, 10.0A; 200-240 Vac, 50-60Hz, 5.0A)

XCubeSAN 3300
Hardware Manual
Regulatory Statements
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
ix
CAUTION
CAUTION: (English)
Risk of explosion if battery is replaced by incorrect type. Please replace the
same or equivalent type battery use and dispose of used batteries according
to the instructions.
ATTENTION: (French)
IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UNE
BATTERIE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGEES
CONFORMEMENT AUX INSTRUCTIONS.
VORSICHT: (German)
Explosionsgefahr bei unsachgemasem Austausch der Batterie. Entsorgung
gebrauchter Batterien nach Anleitung.
ADVERTENCIA: (Spanish)
Las baterias pueden explotar si no se manipulan de forma apropiada. No
desmonte ni tire las baterias al fuego. Siga las normativas locales al desechar
las baterias agotadas.
警告: (Simplified Chinese)
电池如果更换不正确会有爆炸的危险，请依制造商说明处理用过之电
池。
警告: (Traditional Chinese)
電池如果更換不正確會有爆炸的危險，請依製造商說明處理用過之電
池。

XCubeSAN 3300
Hardware Manual
Regulatory Statements
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
x
CAUTION
Replacing incorrect type of battery will have the risk of explosion. Please
replace the same or equivalent type battery use and dispose of used
batteries according to the instructions.
CAUTION RESTRICTED ACCESS LOCATION
This system is intended for installation only in restricted access locations as
defined where both these conditions apply:
Access can only be gained by service persons or by users who have been
instructed about the reasons for the restrictions applied to the location
and about any precautions that shall be taken.
Access is through the use of a tool or lock and key, or other means of
security, and is controlled by the authority responsible for the location.
Warning
Electric shock hazard
The system may have one or more power supply unit (PSU) cords. To avoid
serious injuries, it is recommended that all PSU power cords must be
disconnected by trained service technicians before installing or replacing
system components.

XCubeSAN 3300
Hardware Manual
Regulatory Statements
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
xi
INFORMATION
QSAN provides limited warranty for QSAN-branded hardware products:
System hardware and peripheral product (s): 3 years limited warranty
from date of original purchase.
Battery Backup Module or super capacitor module (applies for cache-to-
flash module): 1-year limited warranty from date of original purchase.
For more detail warranty policy, please refer to QSAN official web site:
https://www.qsan.com/warranty

XCubeSAN 3300
Hardware Manual
Preface
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
xii
PREFACE
About This Manual
This manual provides technical guidance for designing and implementing QSAN XCubeSAN
series hybrid flash array system, and it is intended for use by system administrators, SAN
designers, storage consultants, or anyone who has purchased these products and is familiar
with servers and computer networks, network administration, storage system installation and
configuration, storage area network management, and relevant protocols.
CAUTION
Do NOT attempt to service, change, disassemble or upgrade the
equipment’s components by yourself. Doing so may violate your warranty
and expose you to electric shock. Refer all servicing to authorized service
personnel. Please always follow the instructions in this owner’s manual.
Related Documents
There are related documents which can be downloaded from the website.
XS3300 Quick Installation Guide
XEVO Software Manual
Compatibility Matrix
White Papers
Application Notes

XCubeSAN 3300
Hardware Manual
Preface
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
xiii
Technical Support
Do you have any questions or need help trouble-shooting a problem? Please contact QSAN
Support, we will reply to you as soon as possible.
Via the Web: https://www.qsan.com/technical_support
Via Telephone: [phone]
(Service hours: 09:30 - 18:00, Monday - Friday, UTC+8)
Via Skype Chat, Skype ID: qsan.support
(Service hours: 09:30 - 02:00, Monday - Friday, UTC+8, Summer time: 09:30 - 01:00)
Via Email: [email protected]om
Information, Tip, and Caution
This manual uses the following symbols to draw attention to important safety and operational
information.
INFORMATION
INFORMATION provides useful knowledge, definition, or terminology for
reference.
TIP
TIP provides helpful suggestions for performing tasks more effectively.
CAUTION
CAUTION indicates that failure to take a specified action could result in
damage to the system.

XCubeSAN 3300
Hardware Manual
Preface
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
xiv
Conventions
The following table describes the typographic conventions used in this manual.
CONVENTIONS
DESCRIPTION
Bold
Indicates text on a window, other than the window title,
including menus, menu options, buttons, fields, and labels.
Example: Click the OK button.
<Italic>
Indicates a variable, which is a placeholder for actual text
provided by the user or system.
Example: copy <source-file> <target-file>.
[ ] square
brackets
Indicates optional values.
Example: [ a | b ] indicates that you can choose a, b, or nothing.
{ } braces
Indicates required or expected values.
Example: { a | b } indicates that you must choose either a or b.
| vertical bar
Indicates that you have a choice between two or more options
or arguments.
/ Slash
Indicates all options or arguments.
underline
Indicates the default value.
Example: [ a | b ]

XCubeSAN 3300
Hardware Manual
Product Overview
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
1
1. PRODUCT OVERVIEW
Thank you for purchasing QSAN Technology, Inc. products. XCubeSAN 3300 is the leading entry-
level hybrid flash storage array developed to allow all enterprises to easily enter the era of
hybrid storage.
1.1. Introduction to XCubeSAN Series
QSAN XCubeSAN series is a hybrid flash array system, the system is composed of system
hardware and the XEVO operating system, the system hardware is a modular design and FRU
(Field Replacement Unit) optimized. All the hardware modules are inside the rack mount
chassis including: system controllers, front panel, rear panel, redundant power supply units and
fan modules, cache-to-flash modules, and expansion slots for optional Fibre Channel or
Ethernet high-speed host cards. This manual will direct you step by step to familiarize you with
the hardware components, how to install the system, carry out the initial configuration, and
provide you with some quick maintenance guidelines.
INFORMATION
For how to use the XEVO operating system, please refer to the XEVO
Software Manual.
XCubeSAN series supports several standard form factors:
LFF (Large Form Factor): 24-bay 19” rack mount 4U chassis, 16-bay 19” rack mount 3U
chassis, and 12-bay 19” rack mount 2U chassis.
SFF (Small Form Factor): 26-bay 19” rack mount 2U chassis.

XCubeSAN 3300
Hardware Manual
Product Overview
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
2
Figure 1-1 XCubeSAN Series Form Factors
The following tables provide detailed information about all XCubeSAN Series models arranged
by form factors.
Table 1-1 XCubeSAN Series Models
MODEL NAME
CONTROLLER TYPE
FORM FACTOR, BAY COUNT, RACK UNIT
XS3324D
Dual Controller
LFF 24-bay 4U Chassis
XS3324S
Single Controller
LFF 24-bay 4U Chassis
XS3316D
Dual Controller
LFF 16-bay 3U Chassis
XS3316S
Single Controller
LFF 16-bay 3U Chassis
XS3312D
Dual Controller
LFF 12-bay 2U Chassis
XS3312S
Single Controller
LFF 12-bay 2U Chassis
XS3326D
Dual Controller
SFF 26-bay 2U Chassis
XS3326S
Single Controller
SFF 26-bay 2U Chassis

XCubeSAN 3300
Hardware Manual
Product Overview
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
3
1.2. Hardware Specifications
For detailed hardware specifications, please refer to the XS3300 datasheets which can be
downloaded from the website.
1.3. Package Contents
For detailed package contents, please refer to the XS3300 Quick Installation Guide which can be
downloaded from the website.

XCubeSAN 3300
Hardware Manual
System Components Overview
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
4
2. SYSTEM COMPONENTS OVERVIEW
This chapter outlines the key hardware components or modules of the system. After reading
this chapter, you will have a basic understanding of each part of the hardware and give you the
ability to be able to successfully configure and operate your system.
2.1. Front Panel
In this session, we will describe the system controls and indicators, disk drive numbering, and
the disk drive LEDs in the front panel.
2.1.1. System Controls and Indicators
The XCubeSAN Series features a unique design: the system controls and indicators are located
on the right ear. The system controls and indicators module integrates functional buttons and
system state indicators, which can be easily operated and read by user. The figure below takes
the XS3326 as an example, and contains detailed of the button and indicators module. Please
refer to the following for the definition of LED behavior.
Figure 2-1 System Controls and Indicators

XCubeSAN 3300
Hardware Manual
System Components Overview
© 2022 QSAN Technology, Inc. All rights reserved.
www.qsan.com
Official
Document
5
Table 2-1 Descriptions of the System Controls and Indicators
NUMBER
DESCRIPTION
DEFINITION
1
Enclosure Power
Button/LED
Power Button
Press the button one time to turn ON the
system power and keep pressing for 4
seconds to turn OFF the system power.
Power LED
Solid White: Power is ON (at least one power
supply unit is supplying power to the
system).
Blinking White: The system is in the stage of
boot or shutdown.
Off: The system is shutdown.
2
UID Button/LED
UID (Unique Identifier) button
Press the button one time to turn it ON;
press it again to turn it OFF.
UID (Unique Identifier) LED
Press the button to turn it ON and press it
again to turn it OFF.
Solid Blue: The system has been identified.
Off: The system has not been identified.
3
Enclosure Access LED
Enclosure Access LED
(Indicate the host interface connectivity.)
Blinking Blue: The host interface activity is
on-going.
Off: There is no host interface activity.
4
Enclosure Status LED
Status LED
(Indicate current health status of the system.)
Solid Amber: System has errors including PSU