Deceptively Simple Cue Command User manual

InstrucƟon Guide
and
User’s Manual
Rev 3.1
TM

“Get Control of Your Music”
NOTE: This device is designed to work exclusively with
Apple products including the iPod Touch and iPhone.*
Copyright © 2016 Decepvely Simple, Inc.
No part of this document may be copied or distributed without
the express wrien consent of Decepvely Simple, Inc.
*iPhone, iPod touch and iTunes are trademarks of Apple Inc., registered
in the U.S. and other countries.

Table of Contents
Introduction.................................................................................1
What’s in the box..........................................................................1
What’s not in the box....................................................................1
Transmitter.......................................................................2
TransmitterBattery........................................................................4
Cue Command Appliance............................................................5
To remove all transmitters from the device..................................6
To add a new transmitter.............................................................6
Transmitter Buttons......................................................................7
UsingtheCueCommandApplicationwithCueCommandDevice..8
ManagingPlaylists......................................................................10
Settings Screen..........................................................................12
Continuous Mode.......................................................................13
Performance Mode.....................................................................15
Connecting Headphones or Speakers to the Appliance..........17
Composite Video........................................................................17
Ankle Switch...............................................................................17
Warranty.................................................................................18
Troubleshooting...............................................................19

1
Introduction
CongratulaƟons on selecƟng Cue Command! The
following instrucons will help you make the most of your
new device. Please read them carefully. For faster set-up,
refer to the Quick Start Guide included with the unit.
What’s in the box
1 - Cue Command Appliance
1 - Antenna
1 - Power Supply
1 - Long-Range Handheld Transmier
1 - Quick-Start guide
1 - Paperclip (for transmier/receiver programming)
What’s not in the box
iTunes app (available for free download from Apple’s
app Store)
iDevice (iPod Touch, iPhone, iPad, etc.)
30-pin to Lightning adapter (if needed) is available from
Apple and other reputable dealers... do not purchase
counterfeit adapters.

2
Transmitter
The Cue Command long-range handheld transmier allows
the selecon of one of 16,777,216 (224) unique addresses.
All new transmiers and receivers come with default
sengs and are tested prior to packaging. Because all
transmiers will control all docks, it is a best pracce to
customize your equipment prior to the performance. To
do this, use the following procedure:
1. Using the supplied paperclip or similar device,
press and hold the CREATE buon (Illustraon #1)
through the hole in the back of the transmier
case. The blue LED will light up in the adjacent
window indicang that a new address is being
created. The address will be randomized for as long
as the buon is held down.
Illustraon #1
Baery
Cover

3
2. Aer a few seconds, release the buon and
the randomized address will be saved. The LED
will begin flashing to indicate that the Control
Permissions may now be set.
3. Press each of the five buons on the transmier.
It does not maer in what order the buons are
pressed, only that each buon is pressed at least
one me. If a buon is not pressed during this
learning phase, that buon will not transmit during
use.
4. Press the CREATE buon again with the paperclip
or wait seventeen (17) seconds for it to me out.
The address and Control Permissions are now set.
Once the address and Control Permissions are set, the
transmier is now programmed and you are ready to
customize the receiver in the dock.
Special note:
Some users have found it beneficial to deliberately omit
certain buons (step 3 above) from the programming
sequence. For example, let’s say you had an assistant in
the audience who was there to adjust the volume level and
you did not want them to have control over other aspects
of your music. Selecng the volume up and down buons
during the programming sequence would give them
volume control but they could not start, stop or fade-out
the music.

4
Transmitter battery
Under normal usage, the transmier’s baery will
last approximately 24-months. When replacement is
necessary, the baery may be replaced with a cr2032
baery.
To replace the baery, use your thumb to slide the cover
(Illustraon #1) downward exposing the baery holder.
Use a knife, small flat-head screwdriver or similar tool to
slide the exisng baery down and out from underneath
the metal holder. Do NOT liup on the baery as it may
break the connecon between the holder and the circuit
board. Breaking the connecon on either side will render
the transmier useless.
To install the new baery, slide it into the holder and
replace the cover.

5
Cue Command Appliance
The Cue Command Appliance houses the Apple connector,
audio port, video port and the power supply port. The
unit also contains a radio-frequency receiver which can
accommodate up to forty (40) handheld transmiers.
Because the device is shipped from the factory accepng
only commands from the enclosed transmier, it is not
necessary for the new user to make any modificaons. You
may however change the receiver by using the following
procedures:
Both the learning bu on and
LED are located at the bo om of
this portal. A large straightened
paperclip seems to work best
for programming. With a bit
of pressure, you’ll feel a “click”
when the paperclip ac vates the
bu on.
The LED is somewhat diffi cult to
see and may be best viewed in a
darkened room.
Illustraon #2

6
To remove all transmitters from the device
1. Connect the appliance to power.
2. With a straightened paperclip, press and hold
(LED lights solid but may be difficult to see) the
LEARN buon on the boom of the dock enclosure
(Illustraon #2) for approximately 11 seconds. If the
LED is flashing when released, the buon was not
held long enough. Repeat the step.
3. Follow the procedure to add a transmier.
To add a transmitter
1. With the same paperclip, press the LEARN buon
on the boom on the dock enclosure for one-
second and release. The yellow LED will start
flashing.
2. Press any buon on the handheld transmier.
The LED connues to flash.
3. Press the LEARN buon again on the dock
enclosure to complete the procedure. The LED
goes dark.
To verify the transmitter is functioning properly
1. Press one of the buons on the transmier and
you’ll see the light from the LED through the
portal. Every me the device receives a signal,
the LED will illuminate. Test all five buons on the
transmier to verify communicaon.

7
Transmitter Buttons (Illustration #3)
Volume Down – Depress this buon to lower the
volume of the music.
Volume Up – Depress this buon to increase the
volume of the music.
Play/Pause – Depress this buon to begin playing
track. If the music is playing, depress this
buon to pause the track.
Track Back/Cross-Fade – Depress this buon while music is
paused to move back one track in your playlist.
Track Forward/Fade – Depress this buon to move
forward one track in your playlist while in pause or
to fade out and cue-to-next if playing.
Track Forward/Fade
Volume Down
Track Back/Cross-Fade
Volume Up
Play/Pause
t
t
o
n
s
(
I
l
l
u
s
t
ra
V
Illustraon #3

8
Using the Application with the Appliance
It is highly recommended that the user places their iDevice
into “airplane mode” prior to using the Cue Command
applicaon. Airplane mode turns offthe various radios
on the device and therefore prevents interrupons from
messages or phone calls.
Prior to the first use, it is necessary to download and install
the free Cue Command applicaon from the iTunes app
store. This can be done through the iTunes app on a Mac
or PC or in many situaons, from the iDevice itself so long
as it’s connected to a network. In all cases, search the App
Store for “Cue Command”. It is also necessary to have at
least one PlayList on your device. Instrucons for creang
a PlayList can be found in iTunes.
Once your Appliance and Transmier have been
configured as previously described, you are ready to begin
using your new device with the Cue Command Applicaon.
Connect power, the antenna and a 3.5mm (standard 1/8”)
audio cable from the Cue Command’s audio port (blue
connector on back of unit) to headphones, an amplifier,
mixer or powered speakers. Unlock your iDevice by using
the slider (and password if required) and then plug it into
the Apple (newer Lightning or older 30-pin) cable. Use a
Lightning to 30-pin adapter (available directly from Apple)
if needed. The applicaon will not launch if the device is
locked when connected to the appliance. Take care to set
your amplifier at a relavely low volume level unl you

9
are familiar with the typical volume level output from Cue
Command. When first powered-on, Cue Command will
output at 60% volume.
If you have done everything properly, the Cue Command
app will automacally launch and you’ll see the main menu
with an opon to select either Connuous or Performance
mode. The Cue Command dock is a convenient place to
rest your iDevice.

10
Managing Playlist
Within Apple’s iTunes, the user manages their music
through lists called “Playlists”. Cue Command plays music
directly from the iTunes playlist making it very easy to
organize show music across mulple Apple iOS devices.
If the user intends to remotely switch from “Connuous”
to “Performance” mode, the following playlist
configuraon is recommended:
In this example, we will assume the performer
uƟlizes 15 music tracks in their performance and
50 tracks of pre-show music
1. Place all 15 performance tracks in order at the
beginning of the playlist... they will occupy slots
1-15.
2. Starng with track 16 of the playlist, insert the 50
pre-show tracks in the desired order.
3. At the venue and aer Cue Command is properly
connected to the sound system, unlock and
connect the iDevice to Cue Command.
4. From the main menu, select “Sengs” and verify
the Connuous to Performance feature is turned
on. Press “Done” when completed.
5. From the main menu, select “Connuous” and
then the appropriate Playlist from the lisng. The
“Connuous” screen with the blue background will
appear.

11
6. Press the track-forward buon (right arrow) unl
you’re at the first track of the pre-show music...
track 16 in the example.
7. Press “Play” on either the screen or the remote
transmier and the music will start.
8. The system will play track 16, 17, 18, 19 and so on
without interrupon or user input.
9. When it’s show me, hold down the track-back
buon (learrow) and press the track-forward
buon (right arrow). The music will gradually fade
out, Cue Command will switch to Performance
mode and the system will automacally cue to
track one of that Playlist.
Digital Rights Managed (DRM) Music
DRM is an out-dated method to control piracy of audio
files. Although Apple abandon the program in 2009, it is
sll possible to have audio files that are DRM protected in
your iTunes playlist.
Starng with version 2.5, Cue Command will check for
DRM files and alert the user if the selected playlist contains
these protected tracks. If so, Apple offers several methods
to remove the protecon. A web search for “Apple DRM
removal” will produce many results.
As an alternave, converng your music to WAV or MP3
will also remove the restricons.

12
Settings
From the main menu, the sengs buon allows the user
to select a variety of special features. In all cases, the
sengs are retained in memory and it is not necessary to
return to the screen unless changes are required.
Primary Display
Allows the user to select between track number or track
tle as the primary display. Selecng either opon,
deselects the other. The selecon is consistent over both
Connuous and Performance modes.
Continuous to Performance toggle
Selecng this feature allows the user to quickly switch
from Connuous to Performance mode. This feature is
fully described on page 8 of this guide.
Cross-Fade
With the feature acvated, pressing the “track-back”
buon (learrow) in either Connuous or Performance
mode, will cause the current track to fade-out as the
following track fades in. Select short medium or long to
control the length of the fade. Cross-fade is only available
on devices running iOS 7 and newer.
Press “Done” to return to the main menu.

13
Timer Display Settings
This seng allows the user to select one from a variety of
me sengs. the choices range from no me displayed,
current me-of-day, count-down mer, count-up mer and
show mer.
With the show mer, the user sets the number of
minutes for the performance (1 - 999 minutes). Then, in
performance mode, the me-of-day will display unl the
first track is started. When that happens, the show mer
will dispaly and start counng down. the show mer will
connue conng down regardless of the status of the
track. The user can play, pause fade and crossfade while
the countdown connues. At the end of the selected
amount of me, the me will flash indicang me has
expired.
Timer Display Settings
In all modes (Rehearsal, Connuous and Performance),
an image of the remote transmier can be displayed on
the screen by tapping the middle of the glass. When it’s
displayed, the on-screen remote funcons idencally to
the actual Cue Command remote. This is handy if user
would like to make changes while at the iDevice.
Aer a few seconds, the on-screen remote will vanish.

14
Rehearsal Mode - Tan Background
Rehearsal mode is highlighted with a tan background. In
rehearsal mode, the user is able to quickly forward and
rewind through the current track. this is parcularly
hepful during rehearsal acvies when a specific secon of
music must be pracced mulple mes. at the end of the
current track in rehearsal mode, the music will reset to the
beginning of that same track.
When the track is playing, pressing and holding the
forward or rewind buon will gradually increase the fast-
forward or fast-rewind speed unl that buon is released.
Then, the track will start playing.
play, pause and volume funcons all work in this mode.
When the track is paused, the track-forward and track-back
buons will move forward or back through the playlist.

15
Continuous Mode - Blue Background
Use this mode prior to the performance to provide
connuous background music. Tap the “Connuous”
buon, select the appropriate playlist and the
“Connuous” screen appears. This screen consists of eight
(8) components.
1. Large number or track tle – denotes the track
currently queued to play (red) or playing (green).
2. Timer (text mode only) - shows me remaining in the
current track. A red box appears when there is 15
seconds remaining in the current track.
3. Playlist Buon – press the playlist buon to select a
different playlist.
4. Menu Buon – press the menu buon to return to
the applicaon’s home page.
5. Playlist Name – the name of the playlist is displayed.
6. Track Back/forward Buons – These buons allow
you to move back or forward tracks within the
selected playlist. The Track Back/forward buons may
also be used on the handheld transmier.
7. Play/Pause Buon – this buon allows you to play or
pause the selected track. Pressing the buon starts
the music and pressing it again pauses the track. The
Play/Pause buon may also be depressed on the

16
transmier to achieve the same result.
8. Shuffle Buon – this buon toggles the shuffle mode
on or off. Shuffle randomizes the order of the tracks.
In Connuous Mode, once you start the first track playing,
the playlist will connue to play, track to track, unl you
stop/pause the music.
If you Track Back or Track Forward using either the
transmier or the buons within the applicaon, the
indicator will return to red signaling that music is no longer
playing. You must press PLAY again to start the track.
You may adjust the volume using the transmier’s Volume
Up and Volume Down buons. When you depress one of
the Volume buons, a green field appears on the iDevice.
The green field increases in height as the volume goes
up. The green field decreases in height as the volume
goes down. You must press the Volume buons each me
to adjust the volume. You cannot depress and hold the
buons.
When it’s me for the performance and if the feature is
acvated on the sengs screen, it is possible to switch
from Connuous to Performance Mode. By holding down
the track-back buon and pressing track-forward, the
audio will fade out, switch to performance mode and cue
to track one.

17
Performance Mode - Black Background
Use this mode when you are ready to begin your
performance. Tap the “Performance” buon on the
main menu, select the appropriate playlist and the inial
“Performance” screen appears. This screen consists of five
(5) components.
NOTE: The Playlist that was chosen for “ConƟnuous”
will not automaƟcally be the Playlist queued in
“Performance” mode. Make sure you chose the
appropriate playlist for your performance.
1. Track Name or number (depending on selecon in
“sengs” screen – the tle or number of the track
in the playlist. The informaon is shown in red
when in pause and green when playing.
2. Timer (text mode only) - shows me remaining in the
current track. A red box appears when there is 15
seconds remaining in the current track.
3. Playlist Buon – press the playlist buon to select a
different playlist from the menu.
4. Menu Buon – press the menu buon to return to
the applicaon’s main menu.
5. Playlist – denotes the currently selected playlist.
In Performance Mode, only the selected track will play.