Defender SP500-C User manual

INSTRUCTION MANUAL V1.0
SP500-Cwww.defender-usa.com
Security Camera
Indoor/Outdoor Color Camera w/ Night Vision

NEED
HELP?
DO NOT RETURN THIS
PRODUCT TO THE STORE
Please contact an Defender customer support representative regarding any additional information on
product features, specications or if you need any help with set-up, we are available 24/7!
Please contact us via one of the methods below:
Toll free telephone:
1.866.946.7828
For more product information visit www.Defender-usa.com
Email:
suppor[email protected]
Online live web chat:
Visit www.Defender-usa.com
Toll free fax:
1.888.771.1701
SP500-C
IMPORTANT INFORMATION

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (BACK).
NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK, DO NOT OPEN MONITOR
PRODUCT WARRANTY INFORMATION
Please visit our website at www.Defender-usa.com
for information about your product’s warranty.
We take quality very seriously. This is why all of our products come with a one year warranty from the original
purchase date against defects in workmanship and materials. If you have warranty or support issues please contact us
using any of the following methods:
Phone: [phone] Defender USA Defender CANADA
Fax: [phone] Industrial Parkway #Z64 4080 Montrose Road
Email: suppor[email protected] Cheektowaga NY Niagara Falls, ON
Website: www.Defender-usa.com USA 14227 Canada L2H 1J9
Warranty Terms
1. Defender products are guaranteed for a period of one year from the date of purchase against defects in work-
manship and materials. This warranty is limited to the repair, replacement or refund of the purchase price at
Defender’s option.
2. This warranty becomes void if the product shows evidence of having been misused, mishandled or tampered with
contrary to the applicable instruction manual.
3. Routine cleaning, normal cosmetic and mechanical wear and tear are not covered under the terms of this
warranty.
4. The warranty expressly provided for herein is the sole warranty provided in connection with the product itself and
no other warranty, expressed or implied is provided. Defender assumes no responsibilities for any other claims
not specically mentioned in this warranty.
5. This warranty does not cover shipping costs, insurance, or any other incidental charges.
6. You MUST call Defender before sending any product back for repair. You will be sent a Return Authorization form
with return instructions. When returning the product for warranty service, please pack it carefully in the original
box with all supplied accessories, and enclose your original receipt or copy, and a brief explanation of the problem
(include RA #).
7. This warranty is valid only in Canada and the continental U.S.
8. This warranty cannot be re-issued.
SP500-C
WARRANTY INFORMATION

SP500-C 1
Table of Contents
WHAT IS INCLUDED ....................................................................................................................1
INTRODUCTION .........................................................................................................................1
CAMERA FEATURES AND FUNCTIONS ............................................................................................2
INSTALLATION ...........................................................................................................................2
IMPORTANT INFORMATION .........................................................................................................3
SETUP ......................................................................................................................................3
TROUBLESHOOTING ...................................................................................................................4
SPECIFICATIONS ........................................................................................................................5
NOTES ......................................................................................................................................6
DRILLING TEMPLATE ..................................................................................................................7
WHAT IS INCLUDED
1 Indoor/Outdoor Night
Vision Color Camera
2 Window
Warning Stickers
4 PIN DIN to RCA (male)
60ft Video/Power Wire
• BNC to RCA Connector
• 1 Power Adapter for Camera
• 1 Year Warranty
• Instruction Manual
• Online/Toll Free Support
• Mounting Hardware
• Allen Key
TABLE OF CONTENTS
INTRODUCTION
Congratulations on your purchase of the SP500-C enhanced
night vision, CCD camera! This camera has 420 lines of resolution,
which work to provide you with a full color and incredibly clear
picture. This allows for a farther viewing distance and better
facial recognition. The automatic night vision kicks in whenever it
gets dark around the camera. When this happens, the 24 built-in
LEDs on the camera allow you to see in the dark up to 50ft away,
even in pitch black settings. You can also monitor your home
or business inside or outside as these cameras are built with
aluminum housing that can sustain many weather conditions. So
feel secure in knowing you picked a top of the line camera that
will not miss a thing when monitoring your property.

SP500-C 2
THINGS TO CONSIDER BEFORE INSTALLATION
• The camera should be installed between 8 and 13ft above the area to be monitored
• Ensure that the camera is installed NO MORE then 60ft away from the DVR/monitor unless you have purchased
additional wiring or wire extensions
• Before securing in the mount and camera, ensure there are no obstructions in the camera’s view
• Place camera in the most strategic place where it can provide detailed, recorded video of every visitor.
• Having the camera in the open for people to see can help deter criminals
• To cover large, dark areas such as backyards, garages, and driveways, place camera in strategic location, such as
on the roof or deck, this way more area is covered by the camera
• Although, the camera’s 24 LEDs can view up to 50ft in the dark, it must have objects for the LEDs to reect o of in
order to see them. So ensure that the camera is pointed at actual objects within range and not at open areas
• Ensure that the sunshade is positioned to avoid glare, also be sure to position the camera away from direct
sunlight or indoor lighting
• For best results, the light in front of the camera should be about the same brightness as the light around the area
or object being monitored
• We recommend that the mount is secured using the included screws and hardware for all installations
INSTALLATION
SP500-C Camera
1. Sun Shade: Adjustable sun
shade helps
prevent glare
from bright lights
2. Infrared (IR) LEDs: The 24 LEDs allow
the camera to see
in the dark up to
50ft away
3. CDS Sensor: Automatically
turns on the
infrared LEDs
when it gets dark
4. Camera Mount: Can be adjusted
to many viewing
angles
5. Camera Housing: Made of anodized
aluminum to
prevent rust
6. 4 PIN DIN Connection: Connects to
60ft cable
1
2
3
4
5
6
FEATURES

SP500-C 3
While this camera is weather resistant, it is not waterproof. Please do not install it in areas that receive direct rain or
under eaves trough draining spots. Do not cut the DC power cable of this camera to t with another power source. Do
not cut the video connection wire to t with a dierent video connection type. Any unauthorized modications will
void your warranty.
STEP BY STEP
1. Select a location to place your
camera then, using the provided
drilling template (see back of
manual), drill the proper holes and
place the provided wall anchors into
each hole.
2. Mount the camera in the selected
location by screwing the provided
screws into the camera mount and
each of the wall anchors.
3. Adjust camera mount to view the
desired area then, using the provided
Allen Key, tighten the screws to lock
the camera into place.
Ensure that the camera is properly and
tightly secured into the wall.
1. Plug the 4 PIN DIN female connection
on the camera into the 4 PIN DIN
male connection on the 60ft video/
power wire.
2. Match up the two arrows that are on
top of both the connecting cables.
MOUNTING
2
3
1
2
↑
↑
↑
↑
1
SETUP

SP500-C 4
3. Plug the camera’s power supply cord
into the red power jack located on
the 60ft video/power wire.
4. Plug the camera’s power adapter into
an AC outlet.
5. Connect the 60ft video/power wire’s
RCA plug (yellow) to the VIDEO IN
port of your TV/monitor/
VCR/DVR.
6. If your VIDEO IN port is a BNC
connection (common with DVR
units), you will need to attach the
BNC to RCA adapter (included)
before connecting the camera.
34
6
TROUBLESHOOTING
Before contacting technical support, please follow the troubleshooting tips below for solutions to
common issues
No picture/signal:
• Make sure your TV/monitor is on the correct video input channel. This is NOT
channel 3 Common terms for this channel is INPUT, AV CHANNEL, LINE 1, LINE
2 and AUX. Please use your TV or VCR manual to correctly identify this channel
• If your camera is connected to a VCR/DVR, make sure that the VCR/DVR is
properly connected to your TV/monitor
• Check all connections to make sure they are secure and properly connected
• Check your power supply to ensure that the camera is powered up
Picture is too bright:
• Make sure your camera is not aimed at direct sunlight
• Adjust the sunshade by sliding it forwards to block out excess light
• Make sure nothing is obstructing the CDS sensor on the camera. If the CDS
sensor is blocked, night vision mode will be active and may produce extra light
in your camera’s picture
• Move your camera to another location
Picture is too dark:
• If using at night, make sure your camera’s subject is no more than 50ft away
from area being monitored (may vary based on amount of light available)
• If using during the day, your camera may not be getting enough light. Adjust
the sunshade by sliding it backwards to let more light in
• Check the brightness and contrast settings on your TV/monitor
• If your camera is connected to a VCR/DVR, check the brightness and contrast
settings on the VCR/DVR
• Move your camera to another location
5
↑
SETUP

SP500-C 5
Camera Type ........................................................................................................Water Resistant Color IR CCD Camera
Image Sensor ......................................................................................................1/4" Sony Color CCD
Resolution ...........................................................................................................420 TV Lines
Number of IR LEDs and Range ..........................................................................24, up to 50ft
Outdoor Use .........................................................................................................Yes
IP Rating ..............................................................................................................IP65
Focal Length ........................................................................................................6.0mm
Focus Type ............................................................................................................Fixed
Optimal Focal Distance ......................................................................................10 ft.
Night Vision .........................................................................................................Yes
IR LED Control ......................................................................................................Automatic (CDS Sensor)
Min. Illumination ...............................................................................................0 lux
IR Wavelength.....................................................................................................850nm
Video Output .......................................................................................................4 PIN DIN to RCA
TV System ............................................................................................................NTSC
Microphone .........................................................................................................No
Motion Detection ...............................................................................................No
Viewing Angle .....................................................................................................60 Degrees
Electronic Shutter...............................................................................................1/60 ~ 1/100000 sec
BLC ........................................................................................................................No
AGC ........................................................................................................................Automatic
ELC .........................................................................................................................Automatic
Gamma Correction .............................................................................................>0.45
White Balance .....................................................................................................Automatic
Sun Shield ............................................................................................................Yes
IR Cut Filter ..........................................................................................................No
Housing Material ................................................................................................Anodized Aluminum
Housing Color ......................................................................................................Black
Signal/Noise Ratio ..............................................................................................>48dB
Camera Bracket ..................................................................................................Yes
Lens Mount type .................................................................................................M12
Operating Temperature .....................................................................................-14°F ~ 122°F
Operating Humidity ...........................................................................................98%
Camera Power Input ..........................................................................................DC 12V 500mA
Power Adapter Input .........................................................................................120V 60Hz
LED Power Indicator ...........................................................................................No
Dimensions ..........................................................................................................2.75"(L) x 5"(W) x 7.5"(H)
Weight ..................................................................................................................1.0 lbs
Night Vision is
not working:
• The night vision turns on automatically when light levels drop. Try the camera in
a pitch black setting. The area that it is in may have too much light and may not
activate the sensor
• Cup your hands around the front of the camera and look at the LEDs. They
should be glowing red, if they are not, check the power supply
• LEDs need to reect o of an object within range for the camera to display
an image
SPECIFICATIONS
TROUBLESHOOTING

Customer Information Card
User’s Name:
Company Name:
Address:
Postal Code:
Phone Number:
Email:
Model Number of Product:
Serial Number of Product:
Purchase Date:
Place of Purchase:
NOTE: We recommend that you keep a record of your purchase receipt with your manual for any future returns or support issues.
SP500-C 6
NOTES

SP500-C 7
DRILL HOLES IN
SELECTED AREAS
To wall mount the camera, drill three holes using a 3/16" drill bit and the template below.
Insert supplied wall anchors into holes and secure camera to wall with supplied screws.
DRILLING TEMPLATE

Disclaimer
Defender does not endorse the use of any Defender products for illegal activities. Defender is not respon-
sible or liable in any way shape or form for any damage, vandalism, theft or any other action that may
occur while a Defender product is in use by the consumer.
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SP500-Cwww.defender-usa.com