Defy FLAT TOP User manual
Page 1
Owner’s Manual
Commercial Chest
Freezers
Flat and slanted tops
www.defy.co.za
Part Number 13964
Figures represented in this instruction
manual are schematic and may not
correspond exactly with your freezer If
the parts are not included in the freezer
you have purchased, they may be model
specific and therefore only valid for
some models
Contents
3. Safety warnings
4. Safety warnings
5. Do’s and don'ts
6. Unpacking and Installation
7. Electrical installation
7. peration
8. Fitting the glass lids
9. Setting the temperature
9. Deep freeze information
10. Defrosting
10. Maintenance & cleaning
11. Trouble shooting
12. wners responsibility
12. Service
13. Service centres
14. Warranty
15. Features
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Read this manual before initial installation and operation of the Chest
Freezer!
Dear customer,
Your new Defy Chest Freezer was manufactured in a state of the art facility and
has passed the strictest quality control procedures.
Please read this manual carefully before using your Chest Freezer for the first
time and then store it within easy reach for future reference.
We trust you will enjoy years of trouble free use.
The user manual:
• This manual will provide you with information on how to safely operate and care for
your Chest Freezer in order that you gain the maximum benefit from it
• Pay particular attention to any safety instructions
• Please read all additional documents supplied with your Chest Freezer
• Please note that this manual may be used for several similar but different models
Please check for relevance regarding your particular model
Explanation of symbols used in this manual:
Important safety information Warning for hazardous situations with regard to life
and property
Caution; Warning for supply voltage
Caution; Warning for fire hazard
Read the instructions
Useful information Important information or useful hints about usage
Note: This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the appliance by a person
responsible for their safety
Children should be supervised to ensure that they do not play with the appliance
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Safety Warnin s
• To obtain the best possible performance and trouble free operation from your freezer it
is very important to carefully read these instructions
• This owners manual must be handed over to the new owner should ownership change
• This freezer must only be used for its intended purpose i e the storing and freezing of
edible foodstuff Use only indoors and in closed areas
• Consult with your authorised DEFY service centre for all questions and problems
relating to the Chest Freezer Only authorised agents are to carry out repairs
• Vapour and vaporized cleaning materials should never be used in the cleaning and
defrosting of your Chest Freezer The vapour may come into contact with the electrical
parts and cause a short circuit or electric shock
• Never sit on, stand on or use your freezer glass lids as a step
• Do not use electrical appliances inside the freezer
• Do not drill, cut or modify the Chest Freezer Injuries may result if the refrigerant
circuit is damaged Do not damage the refrigerant circuit
• Keep ventilation openings, in the freezer enclosure or in the built-in structure, clear of
obstruction
• Repairs are to be carried out by authorised persons only Repairs carried out by
incompetent persons create a risk for the user
• Unplug the freezer in case of failure or when cleaning, during routine maintenance or if
it will not be used for an extended period
• To unplug the Chest Freezer, remove the plug by pulling on the plug and not the cable!
• Do not use mechanical devices or other means to accelerate the defrosting process,
other than those recommended by the manufacturer
• Do not operate a damaged Chest Freezer Consult with your nearest DEFY service
centre should you have any concerns
• The electrical safety of the Chest Freezer will only be guaranteed if the earth system of
your home is compliant with national standards
• Exposing the freezer to rain, snow, sun and wind is a dangerous electrical safety risk
• Should the mains lead of the freezer become damaged or should it need replacing at
any time, it must be replaced by a special purpose made mains lead which can only be
obtained from a DEFY Authorised Service Agent
• Never plug the Chest Freezer into the wall outlet during installation Risk of death or
serious injury may occur
• Never connect your freezer to electricity saving systems: They may damage the freezer
• Avoid any damage to the power cable when transporting the Chest Freezer Bending the
cable may cause a fire Never place heavy objects on the power cable
• Do not touch the plug with wet hands
• Do not plug in the freezer if the wall outlet is loose
• Do not spray water in or onto the freezer for safety purposes
• Do not store or use flammable gas, benzene, petrol or volatile substances in or near the
freezer
• Never pour or spray water into the freezer and do not store liquids, pot plants or open
containers on top of the freezer as these might spill causing electrical shorting
• DO NOT connect your freezer to the electricity supply until all packing and transit
protectors have been removed These are put in place to protect the Chest Freezer
during warehousing and transport, it is provided with spacers between the door and the
cabinet (on the front and rear side) These spacers must be removed before putting the
freezer into operation
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Safety Warnin s
• Leave the freezer to stand for at least 12 hours before switching on to allow the
compressor oil to settle
• If your Chest Freezer has a lock, keep it locked and store the key in a safe place
and out of reach of children.
• If you are discarding an old freezer with a lock or latch fitted to the door, disable the
lock/latch, ensure that it is left in a safe condition to prevent the entrapment of young
children
• See Installation Instructions for information on a suitable location
• On delivery, check to make sure that the product is not damaged and that all the parts
and accessories are in perfect condition
• Ensure that the plug remains readily accessible Do not use multiple adapter plugs or an
extension cable
• Failure to observe these instructions may invalidate your right to free service during the
warrantee period
• Ensure that there is sufficient spacing between the Chest Freezer and surrounding walls
• Unplug the Chest Freezer from the mains when you do a complete defrost on the Chest
Freezer or when you clean the Chest Freezer
• It is not advisable to switch the Chest Freezer off if it is not going to be used for a few
days only
• If the Chest Freezer is not going to be used for a longer period, proceed as follo s
to reduce any fire risk caused by a possible problem ith the po er cable: Unplug
the Chest Freezer, empty the freezer, defrost and clean it (see defrosting, maintenance
and cleaning) Leave the lids open to avoid any unpleasant smells
• Do not store explosive substances such as aerosol cans with a flammable propellant in
the Chest Freezer
Never dispose of the Chest Freezer in a fire.
Do not dispose of your Chest Freezer along ith regular household aste.
Contact your local authority for disposal information and facilities available
Page 5
Do’s and Don’ts
Do’s
Do – Defrost food from the freezer thoroughly in a fridge or in a microwave oven
following defrosting and cooking instructions
Do – Ensure that the chest freezer lid is completely closed after each use
Do – Defrost frozen meat completely before cooking
Do – Close the lid gently
Do – Check contents of the freezer at regular intervals
Do – Clean and defrost your freezer regularly (See “Defrosting”)
Do – Keep food for as short a time as possible and adhere to “Use by” and “Best before”
dates
Do – Store commercially frozen food in accordance with the instructions given on the
packets that you buy
Do – Choose high quality fresh food and ensure it is well cleaned before you freeze it
Do – Prepare fresh food for freezing in small portions to ensure rapid freezing
Do – Wrap all foods in aluminium foil or freezer quality plastic bags and make sure any
air pockets are pressed out
Do – Wrap frozen food when you buy it and put it in to the freezer as soon as possible
Do – Store small items in the basket provided
Do – Follow the defrosting procedures as described in the “Defrosting” section
Don’ts
Don’t – Leave the lids open for long periods as this will make the freezer more costly to
run and cause excessive ice formation
Don’t – Use pointed sharp edged objects such as knives, forks to remove excess ice
Don’t – Use electric appliances inside the freezer for defrosting
Don’t – Put hot food in the freezer Let it cool down first
Don’t – Put liquid-filled bottles, fizzy drinks, jars, sealed cans or cans containing
carbonated liquids into the freezer as they may burst
Don’t – Store flammable, explosive, poisonous or dangerous substances in the freezer
Your freezer has been designed for the storage of edible foodstuffs only
Don’t – Exceed the maximum freezing capacity when freezing fresh food
Don’t – Consume ice-cream and ice cubes direct from the freezer The low temperature
may cause ‘freezer burns’ on lips
Don’t – Try to keep frozen food which has thawed, it should be eaten within 24 hours or
cooked and refrozen
Don’t – Remove items from the freezer with wet hands
Don’t – Shut the lid with force You will damage the Chest Freezer
Don’t – Climb on the Chest Freezer
Don’t –Allow children to play or hide inside the Chest Freezer
Don’t – Use the Chest Freezer near heating appliances, cookers or other sources of heat
and fire
Don’t – Leave food in the Chest Freezer if it is not working
Page 6
Unpackin
• Please ensure that packaging material is disposed of in a responsible manner Plastic
bags should be cut up to prevent children playing with them and accidentally
suffocating
• If the freezer is damaged in any way, do not use it Report the damage to your dealer,
who will take the necessary corrective action
Installation
Caution:
Never plug the Chest Freezer into the wall socket during installation Risk of death or
serious injury may occur DO NOT connect your freezer to the electricity supply until all
packing and transit protectors have been removed
Do not plug in the Chest Freezer if you notice a failure. Contact your nearest
DEFY service centre for assistance.
The Chest Freezer should be solidly positioned on the floor in a dry, well ventilated area
away from heat sources such as stoves, geysers and direct sunlight and in such a way
that air flow through the grill is not restricted Placing it in a warm room, or near a heat
source will increase the energy consumption and shorten the product life This Chest
Freezer was designed to operate at an ambient temperature between +10 degrees C and
+32 degrees C If the ambient temperature is below or above this range, the temperature
inside the Chest Freezer may vary
Please observe the following minimun distances: 100 cm from coal or oil type cookers
and 150 cm from gas and electric cookers Ensure free circulation of air around the
Chest Freezer by observing the correct distances
Assemble the supplied accessories
SPACING
Maintain a distance of at least 50 mm from any surface to the back wall and at least
100mm from the louvre panel
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• This Chest Freezer is designed for use on 220-240V~, 50 Hz
• This makes it suitable for operation in all areas in South Africa
• A moulded plug is fitted by the manufacturer, if the plug or power supply cord is
damaged they must be replaced by the manufacturer, their service agent or a similarly
qualified person in order to avoid a fire hazard Should the mains lead of the freezer
become damaged or should it need replacing at any time, it must be replaced by a
special purpose made mains lead which can only be obtained from a DEFY Authorised
Service Agent
• No other appliance should be connected to the same terminal point
• Before you insert the plug into the wall socket make sure that the voltage and the
frequency shown on the rating label on the freezer corresponds to your electricity
supply The rating label is located on the rear outer side of the freezer
• We recommend that the Chest Freezer be connected to the mains supply via a
suitably switched and fused socket The Chest Freezer must be positioned so that the
plug is accessible
This Chest Freezer must be earthed and the manufacturer and the seller do
not accept responsibility for any damage due to incorrect electrical connection.
Electrical Installation
Before operating, clean the inside of the freezer (see “ Maintenance and Cleaning")
After the freezer has been cleaned, insert the plug of the Chest Freezer into the
wall socket Adjust the thermostat knob to an average position
Leave the freezer to work for about 3 hours without putting food inside it.
Operation
Page 8
Fittin the lass lids
• The two glass lids supplied with the unit should be fitted as follows:
• Around the upper perimeter of the unit there are two aluminium retaining ledges each
of which has a cut out at the rear,
• Slide the bottom right lid into the lower front ledge Lower it through the slot at the
rear and slide to the right
• Repeat the sequence for the upper left lid using the upper ledge and sliding to the left
• Ensure that the handles face up and are at the sides of the unit when the lids are closed
NOTE
During operation, particularly in high humidity conditions, there may be some
condensation on the lids This is normal and does not negatively affect the performance
of the freezer
1
BOTTOM
TOP
2
FLAT TOP SLANTING TOP
Page 9
Settin the temperature
Deep freeze information
• Pre-packed commercially frozen food should be stored in accordance with the frozen
food manufacturer’s instructions for a (4 star) frozen food storage compartment
• To ensure that the high quality achieved by the frozen food manufacturer and the food
retailer is maintained, the following should be remembered:
Put packages in the freezer as quickly as possible after purchase Ensure that contents
are labelled and dated Do not exceed “Use By” or “Best Before” dates on the
packaging
If there is a power failure do not open the freezer lid Even if the power failure lasts up
to the “Autonomy” time, frozen food will not be affected In case the failure lasts
longer, the food must be checked and when necessary, must be consumed immediately
or must be frozen after being cooked
• Wrap all food before storage Seal all foods, or place in airtight containers to prevent
dehydration
• Eliminate all the air pockets from packages and keep air out by firm sealing
• When packaging in sheet material such as aluminium foil, parcel tightly and press out
all air pockets All folds should be sealed with deep-freeze sealing tape
• Unwrapped food containing acids or salt may permanently stain the cabinet interior
• When loading bulk into the freezer, load one quarter at a time and allow to freeze
before loading the next quarter
• Divide food into reasonable portions according to your requirements
• Allow hot food to cool before putting it into the freezer Freeze cooked food in small
quantities This ensures rapid freezing and maintains the quality of the food
• Food that has defrosted must be consumed within 24 hours Only cooked food can be
refrozen Do not re-freeze food that has defrosted
• Do not exceed the expiry date shown on food packs
• Do not take out frozen food with wet hands Your hands could stick to the frozen food
• Always use appropriate packaging material to avoid odour penetration or degradation
of the food
• Transport pre-frozen food from the supermarket in foil lined cooler bags and transfer to
the home freezer as soon as possible
• The storage baskets, where fitted, may be pulled out to facilitate loading
• Place fresh food to be frozen near the side walls of the freezer to ensure fast freezing
• Never exceed the maximum freezing capacity of the freezer Do not freeze too large a
quantity of food at any one time The quality of the food is best preserved when it is
frozen right through to the centre as quickly as possible Take special care not to mix
already frozen food and fresh food
The thermostat is pre-set at the factory to give a temperature in the cabinet of –18 °C
This temperature is ideal for storing frozen food for long periods of time
Page 10
Defrostin
WARNING: If your freezer is fitted ith a lock, al ays keep the key in a safe place
here small children cannot reach it.
1 Defrost the freezer whenever the ice build up on the inside wall exceeds 5 mm in
thickness
2 Begin by removing the plug from the wall socket and then proceed as follows:
3 Open the lid and leave it open during defrosting Remove the freezer baskets
4 Remove the contents of the freezer, wrap them in newspaper and store in a cool place
5 After the ice has melted and the water has run-off, wipe the freezer with a cloth or
sponge
6 Dry the cabinet with a soft cloth and replace the freezer contents Close the lid, insert
the power plug back into the wall socket and switch the freezer on
Note: Use a plastic scraper to remove excess ice on the frame and baskets
Never try to speed up defrosting by chipping at the ice with a sharp object Never use
metal objects, hairdryers, electrical heaters or any electrical appliances for defrosting
Maintenance and Cleanin
• Always disconnect the plug from the mains socket before cleaning the Chest Freezer
• Clean the outside of the Chest Freezer using lukewarm water and a sponge
• Clean the inside of the Chest Freezer when necessary by using a solution of one table
spoon of Bicarbonate of Soda to two litres of warm water
• Make sure that no water enters any electrical items
• Dry with a soft cloth
• Do not use pot scorer's, abrasive powders, soap, household cleaner, detergent or wax
polish to clean the Chest Freezer
• Spillages, especially citric and acidic juices, must be wiped up immediately as they
could stain the Chest Freezer
• Freezer baskets may be removed for cleaning purposes
• The back of the Chest Freezer may be vacuumed or dusted using a soft bristle brush
• If your Chest freezer is not going to be used for a long period of time, unplug the
power cable, remove all food, clean it and leave the door ajar
• Check the lid seal regularly to ensure it is clean and free from food particles
Page 11
Trouble shootin
Symptom Check
The freezer does not
operate.
• Make sure the freezer plug is securely plugged in.
• Check for a blown fuse or tripped circuit breaker.
• Test the wall socket for power using another appliance.
• Inspect the electrical cord for damage.
• Eliminate the use of an extension cord, if any is being used.
Compressor is not
runnin .
• Your freezer is not plugged into the wall socket. Make sure that the plug
is properly fitted into the wall socket.
• Have the temperature adjustments been correctly made?
• Power might be cut off.
The freezer is runnin
continuously or for a
lon time.
• The ambient room temperature may be high. This is quite normal.
• The freezer might have been plugged in recently or might have been
loaded with food. Cooling down of the freezer completely may last for a
couple of hours longer.
• Large amounts of hot food might have been put in the freezer recently.
Hot food causes longer running of the freezer until the food has cooled.
• The freezer lid might have been opened frequently or left ajar for a long
time. The warm air that has entered into the freezer causes the freezer to
run for longer periods. pen the lid less frequently.
• The freezer lid might have been left ajar. Check that the lid is properly
closed.
• The lid seal of the freezer may be soiled, worn out, broken or not
properly seated. Clean or replace the seal. A damaged/broken seal
causes the freezer to run for a longer period of time in order to maintain
the current temperature.
There are noises
comin from the freezer
like liquid spillin or
sprayin .
• Liquid and gas flow occur in accordance with the operating principles of
your freezer. It is normal and not a fault.
The lid is not closin . • Incorrect packing of foods may prevent the lid from closing. Repack the
foods that are obstructing the lid.
There is a hummin
noise from behind the
louvre.
• This is due to the fan assisted cooling system.
The back wall may be
hot.
• This is due to the condenser built into the wall of some models, this is
normal and is not a fault.
Please review this list before calling a service centre This list includes frequent
complaints that do not arise from defective workmanship or material usage Some of the
features described here may not apply to your model
If you have follo ed the instructions and still have a problem, contact the nearest Defy
Service Centre. They ill be able to advise you on any aspect of the product or send a
qualified technician to repair it.
Page 12
Service
Before calling a service technician to assist ith a problem, please check:
• Is the power switched OFF? The power should be ON
• Has a house fuse blown or a circuit tripped out? Repair or re-set as necessary
• Is the 3-pin plug pushed firmly into the wall socket? Check another appliance such as a
toaster or kettle in the same socket
• Have the lids been left open for a long time? Close the lids and monitor performance
Remember that you may be charged for a service call even during the arranty
period if the fault is caused by any of the above.
Owners responsibility
Since the follo ing are not factory faults they are the o ners responsibility:
• Damage to the exterior finish
• Breakage of components
• Damage caused through improper use of the Chest Freezer
• Damage caused by moving the Chest Freezer
• Blocked defrost drain
• The Company shall not be held liable for the loss of goods stored in the freezer
should the Chest Freezer malfunction.
Page 13
Defy Service Centres
OTHER AREAS ARE SERVICED BY OVER 200 AUTHORISED SERVICE AGENTS.
PLEASE CONSULT THE NEAREST REGIONAL DEFY SERVICE CENTRE FOR DETAILS.
BLOEMFONTEIN
160 Long Street, Hilton,
Bloemfontein 9301.
Tel. 051 400 3900
CAPE TOWN
5A Marconi Rd.
Montague Gardens, 7441.
Tel. 021 526 3000
DURBAN
35 Intersite Avenue,
Umgeni Business Park, Durban 4051.
Tel. 031 268 3300
EAST LONDON
16 Bowls Rd. Arcadia,
East London 5201.
Tel. 043 743 7100
JOHANNESBURG
Cnr. Mimetes & Kruger Sts. Denver ext.12
Johannesburg. 2094.
Tel. 011 621 0200 or 011 621 0300
POLOKWANE
87 Nelson Mandela Drive.
Superbia 0699.
Tel. 0152 92 1166 / 7 / 8 / 9.
PORT ELIZABETH
112 Patterson Road,
North End, Port Elizabeth 6001.
Tel. 041 401 6400
PRETORIA
Block A1 ld Mutual Industrial Park.
Cnr. D.F.Malan Drive & Moot Str.
Hermanstad. 0082.
Tel. 012 377 8300
Page 14
This certificate is issued by DEFY APPLIANCES LIMITED manufacturers of Defy and Ocean
products, hereinafter the Company, to the original purchaser only, of the appliance described on the
certificate and shall constitute the only warranty given in respect of this appliance
The Company warrants to the original purchaser that for a period of TWO YEARS from date of
purchase the appliance is free from defect under normal domestic use, both in workmanship and
material, subject to the following conditions
1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall
be at the election of the Company The Company reserves the right to effect such service through
any of its Service Divisions or Authorised Service Dealers The cost of such service shall be borne
by the Company in full, provided that the appliance is located no further than 50 km from a
Company Service Centre or an Authorised Service Dealer Where the appliance is located beyond
the 50 km radius, the purchaser shall be liable for the standard travelling charges, as determined by
the Company
CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are repaired in our
service centres and are not collected from the customers home Faulty units should be delivered to
the purchasing dealer or to the nearest Company Service Centre for warranty repairs
2. Vitreous enamelware, fuses and lamps are specifically excluded from these warranties It is an
express condition of these warranties that the purchaser takes due care and attention in the use and
maintenance of the appliance Abuse, misuse in conflict with operating instructions, connection to
incorrect voltages and subjection to commercial use shall release the Company from its obligations
3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any
repairs to the appliance are effected by any persons not duly authorised by the Company, or if
substitute parts not approved by the Company are used in the appliance, or if the serial number of
the appliance is removed
4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or
any Act of God The Company shall not, in terms of these warranties be responsible nor held liable
for any consequential loss or damage of any kind caused by or due to the failure or malfunction of
the appliance
5. The Company shall not be responsible for transportation or other costs other than those incurred
within the provisions of Point 1 of this Certificate
6. These warranties shall not apply to the appliance if it is purchased or used beyond the borders of
the Republic of South Africa, Namibia, Botswana, Swaziland and Lesotho
7 Where service is requested under warranty and no fault or defect can be found by the Company,
all costs incurred will be for the purchaser's account
8. This Certificate as well as your invoice will serve as proof of purchase For the purpose of
warranty, it will be essential to produce this Certificate and invoice Failure to do so, will render
the purchaser liable for service costs
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF
PURCHASE FOR WARRANTY PURPOSES.
Warranty
Page 15
The Manufacturer strives for continuous improvements For this reason, the text
and illustrations in this book are subject to change without notice
Part Number 13964
Features
• Thick walls for superior insulation (Polyurethane)
• Chromadek outer wrap (Galvanised substrate)
• Anodised aluminium top surround (with ABS plastic corner pieces)
Four rollers for easy moving
• Pilot light lens mounted in front of cabinet
• Two 4mm toughened sliding glass lids.
• Storage baskets
This manual suits for next models
2
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