Dell EMC ChengMing 3988 User guide

ChengMing 3988
Setup and specification guide
Regulatory Model: D19M
Regulatory Type: D19M005

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2019 -2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
2019 - 08
Rev. A00

1 Set up your computer................................................................................................................... 4
2 Chassis overview..........................................................................................................................9
System front view................................................................................................................................................................. 9
System back view..................................................................................................................................................................9
3 Technical specifications...............................................................................................................11
Physical specifications..........................................................................................................................................................11
System information...............................................................................................................................................................11
Processor specifications......................................................................................................................................................12
Operating system................................................................................................................................................................. 12
Memory specifications.........................................................................................................................................................13
Ports and connectors.......................................................................................................................................................... 13
Communications...................................................................................................................................................................14
Video...................................................................................................................................................................................... 14
Audio specifications............................................................................................................................................................. 15
Storage.................................................................................................................................................................................. 15
Power supply specifications................................................................................................................................................15
Security hardware................................................................................................................................................................16
Regulatory and Environmental Compliance...................................................................................................................... 16
4 System setup............................................................................................................................. 17
Boot Sequence..................................................................................................................................................................... 17
Navigation Keys.................................................................................................................................................................... 17
System Setup options......................................................................................................................................................... 18
Updating the BIOS in Windows ........................................................................................................................................ 23
System and setup password..............................................................................................................................................24
Assigning a system setup password............................................................................................................................24
Deleting or changing an existing system setup password........................................................................................25
5 Software................................................................................................................................... 26
Operating system................................................................................................................................................................ 26
Downloading drivers............................................................................................................................................................26
Intel chipset drivers....................................................................................................................................................... 26
Serial IO driver................................................................................................................................................................ 27
USB drivers.....................................................................................................................................................................28
Network drivers............................................................................................................................................................. 28
Realtek Audio................................................................................................................................................................. 28
Serial ATA drivers.......................................................................................................................................................... 29
6 Getting help...............................................................................................................................30
Contacting Dell.................................................................................................................................................................... 30
Contents
Contents 3

Set up your computer
1. Connect the keyboard and mouse.
2. Connect to your network using a cable.
1
4 Set up your computer

3. Connect the display.
4. Connect the power cable.
Set up your computer 5

5. Press the power button.
6Set up your computer

6. Follow the instructions on the screen to finish Windows setup:
a) Connect to a network.
b) Sign-in to your Microsoft account or create a new account.
Set up your computer 7

7. Locate Dell apps.
Table 1. Locate Dell apps
Register your computer
Dell Help & Support
SupportAssist — Check and update your computer
8 Set up your computer

Chassis overview
System front view
1. Optical drive
2. Power button and power status light
3. Hard drive activity light
4. Universal audio jack
5. USB 3.1 Gen 4 ports
System back view
Back view (ChengMing 3988, Refresh)
2
Chassis overview 9

1. Line out port
2. HDMI port
3. VGA port
4. PS2 port for keyboard
5. USB 2.0 ports (4)
6. Expansion card slots
7. Power supply diagnostic button
8. Power diagnostic light
9. Power connector port
10. Padlock ring
11. Kensington security slot
12. Network port
13. Service tag
14. PS2 port for mouse
15. Serial port
10 Chassis overview

Technical specifications
NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your
computer. For more information about the configuration of your computer, go to Help and Support in your Windows
operating system and select the option to view information about your computer.
Topics:
•Physical specifications
•System information
•Processor specifications
•Operating system
•Memory specifications
•Ports and connectors
•Communications
•Video
•Audio specifications
•Storage
•Power supply specifications
•Security hardware
•Regulatory and Environmental Compliance
Physical specifications
Table 2. Dimensions and weight
Feature Specifications
Height 14.7 inch (373.7 mm)
Width 6.3 inch (160 mm)
Depth 11.4 inch (289.4 mm)
Weight 13.01 lb (5.9 kg)
System information
Table 3. System information
Feature Specifications
Chipset Intel B365
DRAM bus width 64-bit wide channels
FLASH EPROM 256Mbit
PCIe Clock bus 100 Mhz
External bus frequency DMI 3.0-8GT/s
3
Technical specifications 11

Processor specifications
NOTE: Processor numbers are not a measure of performance. Processor availability is subject to change and may vary
by region/country.
Table 4. Processor specifications
Type UMA Graphics
Intel 8th Generation Celeron processor G4900 (2 MB Cache, 2
cores,2 thread, 54 W, 3.1 GHz)
Intel UHD Graphics 610 with shared graphics memory
Intel 8th Generation Pentium Gold processor G5400 (4 MB Cache,
2 cores,4 thread, 58 W, 3.7 GHz)
Intel UHD Graphics 610 with shared graphics memory
Intel 8th Generation Core i3-8100 processor (6 MB Cache, 4 cores,
4 thread, 65 W, 3.6 GHz)
Intel UHD Graphics 630 with shared graphics memory
Intel 8th Generation Core i5-8400 processor (9 MB Cache, 6
cores, 6 thread, 65 W, 2.8 GHz (up to 4.0 GHz))
Intel UHD Graphics 630 with shared graphics memory
Intel 8th Generation Core i5-8500 processor (9 MB Cache, 6
cores, 6 thread, 65 W, 2.8 GHz (up to 4.0 GHz)
Intel UHD Graphics 630 with shared graphics memory
Intel 8th Generation Core i7-8700 processor (12 MB Cache, 6
cores, 12 thread, 65 W, 3.2 GHz (up to 4.6 GHz))
Intel UHD Graphics 630 with shared graphics memory
Intel 9th Generation Celeron G4930 (2 MB Cache, 2 cores, 2
Thread, 54 W, 3.2 GHz)
Intel UHD Graphics 610 with shared graphics memory
Intel 9th Generation Pentium Gold G5420 (4 MB Cache, 2 cores, 4
cores, 54 W, 3.8 GHz)
Intel UHD Graphics 610 with shared graphics memory
Intel 9th Generation Core i3-9100 (8 MB Cache, 4 cores, 4 thread,
65 W, 3.6 GHz (up to 4.2 GHz)
Intel UHD Graphics 630 with shared graphics memory
Intel 9th Generation Core i5-9400 (9 MB Cache, 6 cores, 6 thread,
65 W, 2.9 GHz (up to 4.1 GHz)
Intel UHD Graphics 630 with shared graphics memory
Intel 9th Generation Core i5-9500 (9 MB Cache, 6 cores, 6 thread,
65 W, 2.9 GHz (up to 4.1 GHz)
Intel UHD Graphics 630 with shared graphics memory
Intel 9th Generation Core i7-9700 (12 MB Cache, 8 cores, 8 thread,
65 W, 3.0 GHz (up to 4.7 GHz)
Intel UHD Graphics 630 with shared graphics memory
Operating system
Operating systems supported:
• Windows 10 Home (64-bit)
• Windows 10 Professional (64-bit)
• NeoKylin
• Windows 10 national academy
12 Technical specifications

Memory specifications
Table 5. Memory specifications
Feature Specifications
Minimum memory configuration 4 GB
Maximum memory configuration 32 GB
Number of slots 2
Maximum memory supported per slot • Slot configuration1: 4 GB
• Slot configuration2: 8 GB
• Slot configuration3: 16 GB
Memory options • 4 GB DDR4 2666 MHz (4 GB x 1)
• 8 GB DDR4 2666 MHz (4 GB x 2 or 8 GB x 1)
• 16 GB DDR4 2666 MHz (8 GB x 2 or 16 GB x1)
• 32 GB DDR4 2666 MHz (16 GB x 2)
• Intel Optane 16 GB memory
• Intel Optane 32 GB memory
NOTE: The memory modules are customer replaceable
units (CRU), and it can be upgraded.
Type Dual-channel DDR4
Speed • Speed Configuration1: 2666 MHz
Ports and connectors
Table 6. External ports and connectors
Description Values
External:
Network One RJ-45 port
USB • Two USB 3.1 Gen1 ports
• Four USB 2.0 ports
Audio One headset (headphone and microphone combo) port, and one
line-out only
Video One HDMI 1.4b port and one VGA port
Media card reader Not supported
Docking port Not supported
Power adapter port NA
Security NA
Express card Not supported
Smart card reader Not supported
Legacy ports Not supported
Micro subscriber identity module (uSIM) card Not supported
Technical specifications 13

Table 7. Internal ports and connectors
Description Values
Internal:
Expansion One PCIex16 expansion card slot, one PCIex1 expansion card slot
and two PCI slot.
mSATA slots N/A
SATA slots One SATA slot for 3.5-inch HDD, two SATA slot for optional 2.5-
inch.
M.2 • One M.2 2230/2280 slot for NVMe or Intel Optane
NOTE: To learn more about the features of different
types of M.2 cards, see the knowledge base article
SLN301626.
Communications
Ethernet
Table 8. Ethernet specifications
Description Values
Model number REALTEK RTL8111H PCI-e Gigabit ethernet controller
Transfer rate 10/100/1000
Table 9. Wireless module specifications
Description Values
Model number Intel Dual Band Wireless-AC 3165
Transfer rate Up to 433 Mbps
Frequency bands supported 2.4 GHz, 5 GHz
Wireless standards WiFi 802.11b/g/n
Wi-Fi 4 (WiFi 802.11n)
Wi-Fi 5 (WiFi 802.11ac; 80MHz)
Encryption • 64-bit/128-bit WEP
• AES-CCMP
• TKIP
Bluetooth Bluetooth 4.2
Video
Table 10. Discrete graphics specification
Discrete graphics
Controller External display support Memory size Memory Type
NVIDIA GT730LP 1*HDMI/1*DVI-D/1*VGA 2 GB GDDR5
AMD Radeon RX 550 2*mini DP/1*DP 4 GB GDDR5
AMD R5 430 2GB 1*HDMI/1*DVI-D/3*DP 3 GB GDDR5
14 Technical specifications

Table 11. Integrated graphics specifications
Integrated graphics
Controller External display support Memory size Processor
Intel UHD 630 Graphics One HDMI 1.4b port Shared system memory 8 th /9th Generation
Intel Core i3/i5/i7
Intel UHD 610 Graphics One HDMI 1.4b port Shared system memory Intel Cel, PDC
Audio specifications
Table 12. Audio specifications
Features Specifications
Controller Audio software: Waves MaxxAudio Pro
Type Four-channel high-definition audio
Speakers Two (Directional speakers)
Interface • Universal audio jack
• High quality speakers
• Microphones
• Stereo headset/mic combo
Internal speaker amplifier 2W (RMS) per channel
Storage
Your computer supports one of the following configurations:
• One 3.5-inch hard-drive.
• One M.2 2230/2280 NVMe solid-state drive.
• One 3.5-inch hard-drive and one M.2 2230/2280 NVMe solid-state drive.
• One 3.5-inch hard-drive, one M.2 2230/2280 NVMe solid-state drive, and one or two 2.5-inch hard-drive.
• The primary drive of your computer varies with the storage configuration. With a M.2 drive, the M.2 drive is the primary drive, and for
computers without a M.2 drive, the 3.5-inch hard drive is the primary drive.
Table 13. Storage specifications
Storage type Interface type Capacity
One 3.5-inch hard drive SATA AHCI, up to 6 Gbps
Two 2.5-inch hard drives SATA AHCI, up to 6 Gbps
One M.2 2280 solid-state drive PCIe Gen3.0x2 NVMe, up to 16 Gbps
One 9.5 mm slimline DVD-RW drive SATA AHCI, up to 1.5 Gbps
Power supply specifications
Table 14. Power supply
Feature Specifications
Input Voltage 100–240 VAC or 200-240 VAC, 50–60Hz
Technical specifications 15

Feature Specifications
Wattage • 290W PSU (APFC)
• 290W PSU (EPA Bronze)
• 365 W PSU (EPA Gold)
Security hardware
Table 15. Security hardware
Feature Specifications
Security HW • Data wipe via BIOS (Secure Erase)
Regulatory and Environmental Compliance
Table 16. Regulatory and Environmental Compliance
Feature Specifications
Regulatory and Environmental Compliance • Energy Star 7.1 (available in selected configurations only)
• EPEAT Registered (for selected configurations only). For
specific country participation and rating, please visit
www.epeat.net
• CCC/CECP (China only)
• 1 Million Hr MTBF (China only, Post-RTS)
Temperature range • Operating :10°C to 35°C (50°F to 95°F)
• Storage: -40°C to 65°C (-40°F to 149°F
Relative humidity • Operating : 20% to 80% (*Max dew point temperature =
26°C) (non-condensing)
• Storage: 5% to 95% (+Max dew point temperature = 33°C)
(non-condensing)
Airborne contaminant level G1 as defined by ISA-S71.04-1985
Vibration Vibration (maximum)*: operating=0.26 GRMS; Storage=1.37
GRMS
Shock Shock (maximum): operating=40 G†; Storage=105 G‡
16 Technical specifications

System setup
System setup enables you to manage your hardware and specify BIOS level options. From the System setup, you can:
• Change the NVRAM settings after you add or remove hardware
• View the system hardware configuration
• Enable or disable integrated devices
• Set performance and power management thresholds
• Manage your computer security
Topics:
•Boot Sequence
•Navigation Keys
•System Setup options
•Updating the BIOS in Windows
•System and setup password
Boot Sequence
Boot sequence enables you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example:
optical drive or hard drive). During the Power-on Self-Test (POST), when the Dell logo appears, you can:
• Access System Setup by pressing F2 key
• Bring up the one-time boot menu by pressing F12 key.
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are:
• Removable Drive (if available)
• STXXXX Drive
NOTE: XXXX denotes the SATA drive number.
• Optical Drive (if available)
• SATA Hard Drive (if available)
• Diagnostics
NOTE: Choosing Diagnostics, displays the ePSA diagnostics screen.
The boot sequence screen also displays the option to access the System Setup screen.
Navigation Keys
The following table displays the system setup navigation keys.
NOTE: For most of the system setup options, changes that you make are recorded but do not take effect until you re-
start the system.
Table 17. Navigation Keys
Keys Navigation
Up arrow Moves to the previous field.
Down arrow Moves to the next field.
<Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field.
Spacebar Expands or collapses a drop‐down list, if applicable.
4
System setup 17

Keys Navigation
<Tab> Moves to the next focus area.
NOTE: For the standard graphics browser only.
<Esc> Moves to the previous page till you view the main screen. Pressing <Esc> in the main screen displays a
message that prompts you to save any unsaved changes and restarts the system.
<F1> Displays the System Setup help file.
System Setup options
NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
Table 18. General
Option Description
System Information Displays the following information:
• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Date,
Manufacture Date, and the Express Service Code.
• Memory Information: Displays Memory Installed, Memory Available, Memory Speed,
Memory Channels Mode, Memory Technology, DIMM 1 Size, and DIMM 2 Size.
• PCI Information: Displays SLOT1, SLOT2, SLOT3, SLOT4, SLOT5_M.2
• Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock
Speed, Minimum Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor
L3 Cache, HT Capable, and 64-Bit Technology.
• Device Information: Displays SATA-0, SATA-1, SATA-2, SATA-3, LOM MAC Address, Video
Controller
Boot Sequence Allows you to specify the order in which the computer attempts to find an operating system from
the devices specified in this list.
• Legacy
•UEFI (default)
Advanced Boot Options Allows you to select the Enable Legacy Option ROMs option, when in UEFI boot mode. By default,
this option is enabled.
UEFI Boot Path Security Options:
•Always, Except Internal HDD (default)
• Always
• Never
Date/Time Allows you to set the date and time settings. Changes to the system date and time take effect
immediately.
Table 19. System Configuration
Option Description
Integrated NIC Allows you to control the on-board LAN controller. The options are:
• Enable UEFI Network stack
• Disabled
• Enabled
• Enabled w/PXE (default)
NOTE: Depending on the computer and its installed devices, the items listed in this
section may or may not appear.
18 System setup

Option Description
Serial Port Identifies and defines the serial port settings. You can set the serial port to:
• Disabled
• COM1 (default)
• COM2
• COM3
• COM4
SATA Operation Allows you to configure the operating mode of the integrated hard drive controller.
• Disabled = The SATA controllers are hidden
• AHCI
•RAID On (default)
Drives Allows you to enable or disable the various drives on-board:
• SATA-0
• SATA-1
• SATA-2
• SATA-3
• M.2 PCIe SSD-0
Default Setting: All drives are enabled.
Smart Reporting This field controls whether hard drive errors for integrated drives are reported during system
startup. This option is disabled by default.
USB Configuration Allows you to enable or disable the integrated USB controller for:
• Enable Boot Support
• Enable Front USB Ports
• Enable Rear USB Ports
All the options are enabled by default.
Front USB Configuration Allows you to enable or disable the Front USB configuration. The options are:
• Front Port 1 (Left)*
• Front Port 2( Right)*
• Front Port 3 (Left)*
• Front Port 4 (Right)*
All the options are enabled by default.
* denotes a USB 3.0-capable port
Rear USB Configuration Allows you to enable or disable the rear USB configuration. The options are:
• Rear Port 1 (Left)
• Rear Port 2 (Right)
• Rear Port 3 (Left)
• Rear Port 4 (Right)
All the options are enabled by default.
* denotes a USB 3.0-capable port
Audio Allows you to enable or disable the integrated audio controller.
• Enable Microphone
• Enable Internal Speaker
Both the options are enabled by default.
System setup 19

Option Description
Miscellaneous Devices Allows you to enable or disable the various on-board devices.
• Enable PCI Slot (default option)
.
Table 20. Video
Option Description
Primary Display Allows you to select the primary display when multiple controllers are available in the system.
•Auto (default)
• Intel HD Graphics
• NVIDI HD Graphics
NOTE: If you do not select Auto, the on-board graphics device will be present and
enabled.
Multi-Display The option is enabled by default
Table 21. Security
Option Description
Admin Password This option lets you enable or disable Admin passwords for the system.
NOTE: You must set the admin password before you set the system or hard drive
password. Deleting the admin password automatically deletes the system password
and the hard drive password.
NOTE: Successful password changes take effect immediately.
Default Setting: Not set
System Password Allows you to set, change or delete the system password.
NOTE: Successful password changes take effect immediately.
Default Setting: Not set
Internal HDD-0 Password Allows you to set, change or delete the password on the system's internal hard-disk drive.
NOTE: Successful password changes take effect immediately.
Default Setting: Not set
Internal HDD-2 Password Allows you to set, change or delete the password on the system's internal hard-disk drive.
NOTE: Successful password changes take effect immediately.
Default Setting: Not set
Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the
admin password is set.
Default Setting: Allow Non-Admin Password Changes is selected.
UEFI Capsule Firmware Updates Allows you to controls whether the system allows BIOS update via UEFI capsule update packages.
Default setting: Enable
PTT Security Allows you to control the Platform Trust Technology feature (PTT) is visible to the operating
system. The options are:
• PTT On
NOTE: Disabling this option dose not change any setting you have made to the PTT nor
dose it delete or change any information or keys you may have stored in the PTT.
Changes to this settings take effect immediately
Master Password Lockout The option is disabled by default
HDD Protection Support The option is disabled by default
20 System setup