Dell Inspiron 24-3464 Operation and maintenance manual

Inspiron 24 3000
Setup and Specications
Computer Model: Inspiron 24-3464
Regulatory Model: W12C
Regulatory Type: W12C006

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
© 2016-2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.
2019 - 01
Rev. A01

Contents
Set up your computer................................................... 5
Create a USB recovery drive for Windows................... 10
Views............................................................................11
Front........................................................................................................11
Left......................................................................................................... 12
Right....................................................................................................... 13
Back........................................................................................................14
Tilt...........................................................................................................15
Easel stand........................................................................................15
Pedestal stand.................................................................................. 16
Specications.............................................................. 18
Dimensions and weight........................................................................... 18
System information................................................................................. 18
Memory.................................................................................................. 19
Ports and connectors..............................................................................19
Communications..................................................................................... 19
Video......................................................................................................20
Audio......................................................................................................20
Storage................................................................................................... 21
Media-card reader...................................................................................21
Display.....................................................................................................21
Camera...................................................................................................22
Stand......................................................................................................22
Power adapter........................................................................................22
Computer environment...........................................................................23
3

Getting help and contacting Dell................................. 24
Self-help resources.................................................................................24
Contacting Dell.......................................................................................25
4

Set up your computer
CAUTION: Place the computer on a soft and clean surface to avoid
scratching the display.
5

1 Set up the stand.
Pedestal stand
a) Lift the stand riser and attach the base.
b) Tighten the captive screw to secure the base to the stand riser.
Easel stand
Lift the stand.
2 Set up the keyboard and mouse.
See the documentation that shipped with the keyboard and mouse.
6

3 Route the power cable through the routing guide on the stand and connect the
power adapter.
Easel stand
Pedestal stand
7

4 Press the power button.
5 Finish operating system setup.
For Ubuntu:
Follow the on-screen instructions to complete the setup. For more information
about installing and conguring Ubuntu, see the knowledge base articles
SLN151664 and SLN151748 at www.dell.com/support.
For Windows:
Follow the on-screen instructions to complete the setup. When setting up, Dell
recommends that you:
– Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the
password for the wireless network access when prompted.
– If connected to the internet, sign-in with or create a Microsoft account. If
not connected to the internet, create an oine account.
– On the Support and Protection screen, enter your contact details.
8

6 Locate and use Dell apps from the Windows Start menu—Recommended
Table 1. Locate Dell apps
Resources Description
My Dell
Centralized location for key Dell applications, help articles, and
other important information about your computer. It also
noties you about the warranty status, recommended
accessories, and software updates if available.
SupportAssist
Pro-actively checks the health of your computer’s hardware
and software. The SupportAssist OS Recovery tool
troubleshoots issues with the operating system. For more
information, see the SupportAssist documentation at
www.dell.com/support.
NOTE: In SupportAssist, click the warranty expiry date
to renew or upgrade your warranty.
Dell Update
Updates your computer with critical xes and latest device
drivers as they become available. For more information about
using Dell Update, see the knowledge base article SLN305843
at www.dell.com/support.
Dell Digital Delivery
Download software applications, which are purchased but not
pre-installed on your computer. For more information about
using Dell Digital Delivery, see the knowledge base article
153764 at www.dell.com/support.
7 Create recovery drive for Windows.
NOTE: It is recommended to create a recovery drive to troubleshoot
and x problems that may occur with Windows.
For more information, see Create a USB recovery drive for Windows.
9

Create a USB recovery drive for
Windows
Create a recovery drive to troubleshoot and x problems that may occur with
Windows. An empty USB ash drive with a minimum capacity of 16 GB is required to
create the recovery drive.
NOTE: This process may take up to an hour to complete.
NOTE: The following steps may vary depending on the version of Windows
installed. Refer to the Microsoft support site for latest instructions.
1 Connect the USB ash drive to your computer.
2 In Windows search, type Recovery.
3 In the search results, click Create a recovery drive.
The User Account Control window is displayed.
4 Click Yes to continue.
The Recovery Drive window is displayed.
5 Select Back up system les to the recovery drive and click Next.
6 Select the USB ash drive and click Next.
A message appears, indicating that all data in the USB ash drive will be deleted.
7 Click Create.
8 Click Finish.
For more information about reinstalling Windows using the USB recovery drive,
see the Troubleshooting section of your product's Service Manual at
www.dell.com/support/manuals.
10

Views
Front
Figure 1. Front view
1Camera
Enables you to video chat, capture photos, and record videos.
2Camera-status light
Turns on when the camera is in use.
3Microphone (for non-touchscreen model)
Provides digital sound input for audio recording, voice calls, and so on.
4Microphone (for touchscreen model)
Provides digital sound input for audio recording, voice calls, and so on.
11

Left
Figure 2. Left view
1Media-card reader
Reads from and writes to media cards.
2USB 3.0 ports (2)
Connect peripherals such as external storage devices and printers. Provides
data transfer speeds up to 5 Gbps.
3Headset port
Connect headphones or a headset (headphone and microphone combo).
12

Right
Figure 3. Right view
1Optical drive (optional)
Reads from and writes to CDs and DVDs.
2Display-brightness control buttons (2)
Press to increase or decrease the display brightness.
3Input-source selection button
Press to select the video-input source.
4Power button
Turns on your computer or changes the power state of your computer.
Press to put the computer in sleep state if it is turned on.
Press and hold for 4 seconds to force shut‑down the computer.
NOTE: You can customize the power‑button behavior in Power
Options. For more information, see Me and My Dell at www.dell.com/
support/manuals.
13

Back
Figure 4. Back view
1Service Tag label
The Service Tag is a unique alphanumeric identier that enables Dell service
technicians to identify the hardware components in your computer and access
warranty information.
2Power-adapter port
Connect a power adapter to provide power to your computer.
3Network port (with lights)
Connect an Ethernet (RJ45) cable from a router or a broadband modem for
network or Internet access.
The two lights next to the connector indicate the connectivity status and
network activity.
4USB 2.0 ports (2)
Connect peripherals such as external storage devices and printers. Provides
data transfer speeds up to 480 Mbps.
5HDMI-in port
14

Connect a gaming console, Blu-ray player, or other HDMI-out enabled devices.
6Audio-out port
Connect audio-output devices such as speakers, ampliers, and so on.
Tilt
Easel stand
15

Pedestal stand
16

17

Specications
Dimensions and weight
Table 2. Dimensions and weight
Height • Easel stand – 385.33 mm (15.17 in)
• Pedestal stand – 440.33 mm (17.34 in)
Width 576.62 mm (22.70 in)
Depth With easel stand With pedestal
stand
Without stand
Touch screen 60.70 mm (2.39 in) 205.00 mm (8.07
in)
38.20 mm (1.50 in)
Non-touch screen 61.80 mm (2.43 in) 205.00 mm (8.07
in)
39.30 mm (1.55 in)
Weight (maximum)
Touch screen 8.36 kg (18.43 lb)
Non-touch screen 6.38 kg (14.07 lb)
NOTE: The weight of your laptop varies depending
on the conguration ordered and the manufacturing
variability.
System information
Table 3. System information
Computer model Inspiron 24-3464
Processor • 7th Generation Intel Core i3-7100U
• 7th Generation Intel Core i5-7200U
• Intel Pentium Processor
Chipset Integrated in processor
18

Memory
Table 4. Memory
Slots Two SODIMM slots
Type DDR4
Speed Up to 2133 MHz
Congurations supported 2 GB, 4 GB, 6 GB, 8 GB, and 16 GB
Ports and connectors
Table 5. Ports and connectors
External:
Network One RJ45 port
USB • Two USB 2.0 ports
• Two USB 3.0 ports
Audio/Video • One HDMI-in port
• One audio line-out port
• One headset port
Table 6. Ports and connectors
Internal:
M.2 card One M.2 slot for WLAN and Bluetooth
Communications
Table 7. Communications
Ethernet 10/100 Mbps Ethernet controller integrated on system
board
Wireless • Wi-Fi 802.11ac
19

• Wi-Fi 802.11b/g/n
• Bluetooth 4.0
Video
Table 8. Video specications
Integrated Discrete
Controller Integrated in processor NVIDIA GeForce 920MX
NOTE: You can
connect a monitor
to each available
port on your
graphics card. You
can connect up to
one monitor on this
computer.
Memory Shared system memory 2 GB GDDR5
Audio
Table 9. Audio
Controller Realtek ALC3661 Waves MaxxAudio Pro
Speakers Two
Speaker Output • Average – 3 W
• Peak – 3.5 W
Microphone Single digital microphone
Volume controls Program menus
20