Dell Inspiron 3020 Operation and maintenance manual

Inspiron 3020 Small Desktop
Setup and Specifications
Regulatory Model: D17S
Regulatory Type: D17S003
February 2023
Rev. A00

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.

Chapter 1: Set up your computer................................................................................................... 4
Chapter 2: Views of Inspiron 3020 Small Desktop......................................................................... 11
Front......................................................................................................................................................................................12
Back.......................................................................................................................................................................................14
Service Tag..........................................................................................................................................................................15
Chapter 3: Specifications of Inspiron 3020 Small Desktop........................................................... 17
Dimensions and weight..................................................................................................................................................... 17
Processor............................................................................................................................................................................. 17
Chipset..................................................................................................................................................................................18
Operating system...............................................................................................................................................................18
Memory.................................................................................................................................................................................18
Memory matrix..............................................................................................................................................................19
Ports and connectors........................................................................................................................................................19
Ethernet...............................................................................................................................................................................20
Wireless module.................................................................................................................................................................20
Audio..................................................................................................................................................................................... 21
Storage................................................................................................................................................................................. 21
Power ratings..................................................................................................................................................................... 22
GPU—Integrated.............................................................................................................................................................. 22
Multiple display support matrix...................................................................................................................................... 22
Hardware security............................................................................................................................................................. 23
Environmental.................................................................................................................................................................... 23
Energy Star and Trusted Platform Module (TPM)................................................................................................... 23
Regulatory compliance..................................................................................................................................................... 23
Operating and storage environment.............................................................................................................................24
Chapter 4: Getting help and contacting Dell................................................................................ 25
Contents
Contents 3

Set up your computer
1. Connect the keyboard and mouse.
1
4 Set up your computer

2. Connect to your network using a cable.
Set up your computer 5

NOTE: Alternatively, you can connect to a wireless network.
6 Set up your computer

3. Connect the display.
NOTE: The location to connect the display cable can vary if your computer has a discrete graphics card installed. For
optimal graphics performance, ensure to connect the display cable to the graphics card if there is one installed.
NOTE: If you ordered your computer with a discrete graphics card, the HDMI and the display ports on the back panel of
your computer are covered. Connect the display to the port on the discrete graphics card.
4. Connect the power cable.
Set up your computer 7

5. Press the power button.
8Set up your computer

6. Finish Windows setup.
Set up your computer 9

Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
●Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when
prompted.
●If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an
offline account.
●On the Support and Protection screen, enter your contact details.
7. Locate and use Dell apps from the Windows Start menu—Recommended
Table 1. Locate Dell apps
Resources Description
My Dell
Centralized location for key Dell applications, help articles, and other important information about
your computer. It also notifies you about the warranty status, recommended accessories, and
software updates if available.
SupportAssist
SupportAssist proactively and predictively identifies hardware and software issues on your
computer and automates the engagement process with Dell Technical support. It addresses
performance and stabilization issues, prevents security threats, monitors, and detects hardware
failures. For more information, see SupportAssist for Home PCs User's Guide at www.dell.com/
serviceabilitytools. Click SupportAssist and then, click SupportAssist for Home PCs.
NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.
Dell Update
Updates your computer with critical fixes and latest device drivers as they become available. For
more information on using Dell Update, search in the Knowledge Base Resource at www.dell.com/
support.
Dell Digital Delivery
Download software applications, which are purchased but not preinstalled on your computer.
For more information on using Dell Digital Delivery, search in the Knowledge Base Resource at
www.dell.com/support.
10 Set up your computer

2
Views of Inspiron 3020 Small Desktop 11

Views of Inspiron 3020 Small Desktop
Front
12 Views of Inspiron 3020 Small Desktop

1. Power button
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
Press to put the computer in sleep state if it is turned on.
Press and hold to force shut-down the computer.
2. Hard-drive activity light
The activity light turns on when the computer reads from or writes to the hard drive.
3. Headset (headphone and microphone combo) port
Connect headphones or a headset (headphone and microphone combo).
4. SD-card slot (optional)
Reads from and writes to the SD card. The computer supports the following card types:
●Secure Digital (SD)
●Secure Digital High Capacity (SDHC)
●Secure Digital Extended Capacity (SDXC)
5. Two USB 2.0 ports
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 480 Mbps.
6. Two USB 3.2 Gen 1 ports
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
7. Slim optical drive (optional)
The optical drive reads from and writes to CDs and DVDs.
Views of Inspiron 3020 Small Desktop 13

Back
14 Views of Inspiron 3020 Small Desktop

1. Line-out port
Connect speakers.
2. HDMI 1.4b port
Connect to a TV, external display or another HDMI-in enabled device. Provides video and audio output.
NOTE: The maximum resolution supported by HDMI 1.4b port is 1920 x 1200.
3. DisplayPort 1.4 port
Connect an external display or a projector.
4. Two USB 3.2 Gen 1 ports
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
5. Two USB 2.0 ports with Smart Power on
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 480 Mbps. Wake from
standby with the keyboard or mouse connected to this port.
6. PCI-Express x1 slot (half-height) and PCI-Express X16 slot (half-height)
Connect a PCI-express card such as an audio or network card to enhance the capabilities of your computer.
7. Power cable connector
Connect a power cable to provide power to your computer.
8. Power-supply diagnostics light
Indicates the power-supply state.
9. Padlock rings
Attach a standard padlock to prevent unauthorized access to the interior of your computer.
10. Network port
Connect an Ethernet (RJ-45) cable from a router or a broadband modem for network or Internet access.
11. Security-cable slot
Connect a security cable to prevent unauthorized movement of your computer.
12. Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware
components in your computer and access warranty information.
Service Tag
The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in
your computer and access warranty information.
Views of Inspiron 3020 Small Desktop 15

16 Views of Inspiron 3020 Small Desktop

Specifications of Inspiron 3020 Small
Desktop
Dimensions and weight
The following table lists the height, width, depth, and weight of your Inspiron 3020 Small Desktop.
Table 2. Dimensions and weight
Description Values
Height 11.42 in. (290.00 mm)
Width 3.65 in. (92.6 mm)
Depth 11.53 in. (292.86 mm)
Weight
NOTE: The weight of your computer depends on the
configuration ordered and manufacturing variability.
10.25 lb (4.65 kg)
Processor
The following table lists the details of the processors supported by your Inspiron 3020 Small Desktop.
Table 3. Processor
Description Option one Option two Option three Option four
Processor type 13th Generation Intel
Core i3-13100
13th Generation Intel
Core i5-13400
13th Generation Intel
Core i5-13500 vPro
13th Generation Intel Core
i7-13700 vPro
Processor wattage 60 W 65 W 65 W 65 W
Processor core count 4 10 14 16
Processor thread
count
8 16 20 24
Processor speed 3.40 GHz to 4.50 GHz 2.50 GHz to 4.60 GHz 2.50 GHz to 4.80 GHz 2.10 GHz to 5.20 GHz
Processor cache 12 MB 20 MB 24 MB 30 MB
Integrated graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics
3
Specifications of Inspiron 3020 Small Desktop 17

Chipset
The following table lists the details of the chipset supported by your Inspiron 3020 Small Desktop.
Table 4. Chipset
Description Values
Chipset Intel B660
Processor 13th Generation Intel Core i3/i5/i7
DRAM bus width 64-bit
Flash EPROM 32 MB + 16 MB
PCIe bus Up to Gen3
Operating system
Your Inspiron 3020 Small Desktop supports the following operating systems:
●Windows 11 Home, 64-bit
●Windows 11 Pro, 64-bit
●Windows 11 Home National Education, 64-bit
●Windows 11 Pro National Education, 64-bit
●Windows 10 Home with Windows 11 Home license, 64-bit
●Windows 10 Pro with Windows 11 Pro license, 64-bit
Memory
The following table lists the memory specifications of your Inspiron 3020 Small Desktop.
Table 5. Memory specifications
Description Values
Memory slots Two UDIMM slots
Memory type Dual-Channel DDR4
Memory speed 3200 MHz
Maximum memory configuration 64 GB
Minimum memory configuration 4 GB
Memory size per slot 4 GB, 8 GB, 16 GB, or 32 GB
Memory configurations supported ●4 GB, 1 x 4 GB, DDR4, 3200 MHz, UDIMM
●8 GB, 2 x 4 GB, DDR4, 3200 MHz, UDIMM, dual-channel
●12 GB, 1 x 4 GB + 1 x 8 GB, DDR4, 3200 MHz, UDIMM,
●16 GB, 2 x 8 GB, DDR4, 3200 MHz, UDIMM, dual-channel
●16 GB, 1 x 16 GB, DDR4, 3200 MHz, UDIMM
●32 GB, 1 x 32 GB, DDR4, 3200 MHz, UDIMM
●32 GB, 2 x 16 GB, DDR4, 3200 MHz, UDIMM, dual-channel
●64 GB, 2 x 32 GB, DDR4, 3200 MHz, UDIMM, dual-
channel
18 Specifications of Inspiron 3020 Small Desktop

Memory matrix
The following table lists the memory configurations supported on your Inspiron 3020 Small Desktop.
Table 6. Memory matrix
Configuration Slot
DIMM1 DIMM2
4 GB DDR4 4 GB N/A
8 GB DDR4 4 GB 4 GB
12 GB DDR4 4 GB or 8 GB 8 GB or 4 GB
16 GB DDR4 16 GB N/A
16 GB DDR4 8 GB 8 GB
32 GB DDR4 32 GB N/A
32 GB DDR4 16 GB 16 GB
64 GB DDR4 32 GB 32 GB
Ports and connectors
The following table lists the external and internal ports available on your Inspiron 3020 Small Desktop.
Table 7. Ports and connectors
Description Values
External:
Network One RJ-45 Ethernet port
USB ●Four USB 3.2 Gen 1 ports
●Two USB 2.0 ports
●Two USB 2.0 ports with Smart Power On
Audio ●One headset (headphone and microphone combo) port
●One audio line-out port
Video ●One DisplayPort 1.4 port
●One HDMI 1.4b port
NOTE: HDMI port resolution is up to 1920 x 1200.
Media-card reader One SD-card slot (optional)
Power port One AC power-supply port
Security ●One security-cable slot (wedge-shaped)
●One padlock ring slot
Internal:
PCIe expansion card slots ●One PCIe x16 half-height expansion card slot, Gen3
●One PCIe x1 half-height slot, Gen3
mSATA Not supported
Specifications of Inspiron 3020 Small Desktop 19

Table 7. Ports and connectors (continued)
Description Values
SATA ●One SATA 2.0 slot for slim optical drive
●One SATA 3.0 slot for 3.5-inch/2.5-inch hard drive
M.2 ●One M.2 2230 slot for WiFi and Bluetooth combo card,
Gen3
●One M.2 2230/2280 slot for solid-state drive, Gen3
NOTE: To learn more about the features of different
types of M.2 cards, see the knowledge base article
000144170.
Ethernet
The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Inspiron 3020 Small Desktop.
Table 8. Ethernet specifications
Description Values
Model number Realtek RTL8111KD
Transfer rate 10/100/1000 Mbps
Wireless module
The following table lists the Wireless Local Area Network (WLAN) module specifications of your Inspiron 3020 Small Desktop.
Table 9. Wireless module specifications
Description Option one Option two Option three
Model number Intel AX210 Realtek RTL8852BE Realtek RTL8821CE
Transfer rate Up to 2400 Mbps Up to 1201 Mbps Up to 433 Mbps
Frequency bands supported 2.4 GHz/5 GHz/6 GHz 2.4 GHz/5 GHz 2.4 GHz/5 GHz
Wireless standards ●Wi-Fi 802.11 a/b/g
●Wi-Fi 4 (WiFi 802.11n)
●Wi-Fi 5 (WiFi 802.11ac)
●Wi-Fi 6E (WiFi 802.11ax)
●Wi-Fi 802.11 a/b/g
●Wi-Fi 4 (WiFi 802.11n)
●Wi-Fi 5 (WiFi 802.11ac)
●Wi-Fi 6 (WiFi 802.11ax)
●Wi-Fi 802.11a/b/g
●Wi-Fi 4 (WiFi 802.11n)
●Wi-Fi 5 (WiFi 802.11ac)
Encryption ●64-bit/128-bit WEP
●AES-CCMP
●TKIP
●64-bit/128-bit WEP
●AES-CCMP
●TKIP
●64-bit/128-bit WEP
●AES-CCMP
●TKIP
Bluetooth Bluetooth 5.3 Bluetooth 5.3 Bluetooth 5.0
20 Specifications of Inspiron 3020 Small Desktop