Dell OptiPlex 5050 User manual

OptiPlex 5050 Small Form Factor
Owner's Manual
Regulatory Model: D11S
Regulatory Type: D11S002

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
©2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2017 - 02
Rev. A00

Contents
1 Working on your computer............................................................................................................................. 6
Safety instructions............................................................................................................................................................. 6
Before working inside your computer..............................................................................................................................6
Turning o your computer.................................................................................................................................................7
Turning o your computer — Windows 10...............................................................................................................7
Turning o your computer — Windows 7.................................................................................................................7
After working inside your computer.................................................................................................................................7
2 Removing and installing components............................................................................................................. 8
Recommended tools.......................................................................................................................................................... 8
Back cover.......................................................................................................................................................................... 8
Removing cover........................................................................................................................................................... 8
Installing the cover....................................................................................................................................................... 9
Expansion card................................................................................................................................................................... 9
Removing expansion card........................................................................................................................................... 9
Installing the expansion card...................................................................................................................................... 11
Coin cell battery.................................................................................................................................................................11
Removing coin cell battery......................................................................................................................................... 11
Installing the coin cell battery....................................................................................................................................12
Front Bezel........................................................................................................................................................................ 12
Removing bezel...........................................................................................................................................................12
Installing the bezel...................................................................................................................................................... 13
Speaker.............................................................................................................................................................................. 13
Removing speaker...................................................................................................................................................... 13
Installing the speaker..................................................................................................................................................14
Intrusion switch.................................................................................................................................................................14
Removing intrusion switch.........................................................................................................................................14
Installing the intrusion switch....................................................................................................................................15
Storage...............................................................................................................................................................................15
Removing 2.5-inch drive assembly...........................................................................................................................15
Removing the 2.5-inch drive from the bracket....................................................................................................... 17
Installing the 2.5-inch drive into the bracket...........................................................................................................18
Installing the 2.5-inch drive assembly...................................................................................................................... 18
Optical drive...................................................................................................................................................................... 18
Removing the optical drive........................................................................................................................................18
Installing the optical drive......................................................................................................................................... 20
M.2 PCIe SSD ................................................................................................................................................................. 20
Removing the M.2 PCIe SSD ..................................................................................................................................20
Installing the M.2 PCIe SSD ..................................................................................................................................... 21
Heat sink assembly........................................................................................................................................................... 21
Removing heat sink assembly................................................................................................................................... 21
Installing the heat sink assembly..............................................................................................................................22
Processor.......................................................................................................................................................................... 22
Contents 3

Removing processor.................................................................................................................................................. 22
Installing the processor..............................................................................................................................................23
Memory module............................................................................................................................................................... 24
Removing memory module....................................................................................................................................... 24
Installing the memory module...................................................................................................................................24
SD card reader..................................................................................................................................................................24
Removing the SD card reader.................................................................................................................................. 24
Installing the SD card reader.....................................................................................................................................25
Power supply unit............................................................................................................................................................ 25
Removing power supply unit (PSU)........................................................................................................................ 25
Installing the power supply unit (PSU)....................................................................................................................28
Power switch....................................................................................................................................................................28
Removing power switch............................................................................................................................................28
Installing the power switch....................................................................................................................................... 29
System board................................................................................................................................................................... 30
Removing system board............................................................................................................................................30
Installing the system board....................................................................................................................................... 33
System board layout.................................................................................................................................................. 34
3 M.2 Intel Optane Memory Module 16 GB..................................................................................................... 35
Overview...........................................................................................................................................................................35
Intel®OptaneTM Memory Module Driver Requirements........................................................................................... 35
M.2 Intel Optane Memory Module 16 GB..................................................................................................................... 35
Product specications.....................................................................................................................................................38
Environmental Conditions............................................................................................................................................... 39
Troubleshooting................................................................................................................................................................40
4 Technology and components........................................................................................................................ 41
USB features..................................................................................................................................................................... 41
USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)............................................................................................................41
Speed........................................................................................................................................................................... 41
Applications.................................................................................................................................................................42
Compatibility...............................................................................................................................................................43
HDMI 1.4............................................................................................................................................................................43
HDMI 1.4 Features......................................................................................................................................................43
Advantages of HDMI................................................................................................................................................. 43
5 System setup...............................................................................................................................................45
Boot Sequence.................................................................................................................................................................45
Navigation Keys................................................................................................................................................................45
System and setup password...........................................................................................................................................46
Assigning a system password and setup password...............................................................................................46
Deleting or changing an existing system and/or setup password........................................................................47
System Setup options..................................................................................................................................................... 47
Updating the BIOS in Windows .....................................................................................................................................53
Enabling smart power on................................................................................................................................................ 54
4Contents

6 Software..................................................................................................................................................... 55
Supported operating systems........................................................................................................................................ 55
Downloading drivers........................................................................................................................................................ 55
Downloading the chipset driver..................................................................................................................................... 55
Intel chipset drivers..........................................................................................................................................................56
Intel HD Graphics drivers................................................................................................................................................ 56
7 Troubleshooting your computer................................................................................................................... 58
Diagnostic power LED codes......................................................................................................................................... 58
Power LED issue.............................................................................................................................................................. 59
Diagnostic error messages..............................................................................................................................................59
System error messages...................................................................................................................................................62
8 Technical specications............................................................................................................................... 63
Processor specications................................................................................................................................................. 63
Memory specications.................................................................................................................................................... 64
Video specications.........................................................................................................................................................64
Audio specications......................................................................................................................................................... 64
Communication specications....................................................................................................................................... 65
Storage specications..................................................................................................................................................... 65
Ports and connectors specications............................................................................................................................. 66
Power supply specications........................................................................................................................................... 66
Physical dimension specications.................................................................................................................................. 66
Controls and lights specications.................................................................................................................................. 66
Environmental specications.......................................................................................................................................... 67
9 Contacting Dell............................................................................................................................................ 68
Contents 5

Working on your computer
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise
noted, each procedure included in this document assumes that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you nish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional
safety best practices information, see the Regulatory Compliance Homepage at www.Dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface at the same time as touching a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the
cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a
cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear dierently than shown in this document.
Before working inside your computer
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1 Ensure that you follow the Safety instructions.
2 Ensure that your work surface is at and clean to prevent the computer cover from being scratched.
3 Ensure you follow the Turning o your computer.
4 Disconnect all network cables from the computer.
CAUTION: To disconnect a network cable, rst unplug the cable from your computer and then unplug the cable from
the network device.
5 Disconnect your computer and all attached devices from their electrical outlets.
6 Press and hold the power button while the computer is unplugged to ground the system board.
7 Remove the cover.
NOTE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface at the same time as touching a connector on the back of the computer.
1
6 Working on your computer

Turning o your computer
Turning o your computer — Windows 10
CAUTION: To avoid losing data, save and close all open les and exit all open programs before you turn o your
computer.
1 Click or tap .
2 Click or tap and then click or tap Shut down.
NOTE: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not
automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them o.
Turning o your computer — Windows 7
CAUTION: To avoid losing data, save and close all open les and exit all open programs before you turn o your
computer.
1 Click Start.
2 Click Shut Down.
NOTE: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not
automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them o.
After working inside your computer
After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your
computer.
1 Replace the cover.
2 Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, rst plug the cable into the network device and then plug it into the
computer.
3 Connect your computer and all attached devices to their electrical outlets.
4 Turn on your computer.
5 If required, verify that the computer works correctly by running ePSA diagnostics.
Working on your computer 7

Removing and installing components
This section provides detailed information on how to remove or install the components from your computer.
Recommended tools
The procedures in this document require the following tools:
• Small at blade screwdriver
• Phillips # 1 screwdriver
• Small plastic scribe
Back cover
Removing cover
1 Follow the procedure in Before working inside your computer.
2 To release the cover:
a Slide the blue retention tab to the right to unlock the cover [1].
b Slide the cover toward the back of the computer [2].
2
8 Removing and installing components

3 Lift the cover to remove from the computer [3].
Installing the cover
1 Place the cover on the computer and slide the cover until it clicks into place.
2 Follow the procedure in After working inside your computer
Expansion card
Removing expansion card
1 Follow the procedure in Before working inside your computer.
2 Remove the cover.
3 Pull the metal tab to open the expansion card latch.
Removing and installing components 9

4 To remove the expansion card:
a Pull the release tab at the base of the expansion card [1].
b Disconnect and lift the expansion card away from the connector [2].
10 Removing and installing components

Installing the expansion card
1 Insert the expansion card into the connector on the system board.
2 Press the expansion card until it clicks into place.
3 Close the expansion card latch and press it until it clicks into place.
4 Install the cover.
5 Follow the procedure in After working inside your computer.
Coin cell battery
Removing coin cell battery
1 Follow the procedure in Before working inside your computer.
2 Remove the:
acover
3 To remove the coin cell battery:
a Press the release latch until the coin cell battery pops out [1].
b Remove the coin cell battery from the connector on the system board [2].
Removing and installing components 11

Installing the coin cell battery
1 Hold the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector.
2 Press the battery into the connector until it locks into place.
3 Install the:
acover
4 Follow the procedure in After working inside your computer.
Front Bezel
Removing bezel
1 Follow the procedure in Before working inside your computer.
2 Remove the cover.
3 To remove the front bezel:
a Lift the tabs to release the front bezel from the computer [1].
b Remove the front bezel from the computer [2].
12 Removing and installing components

Installing the bezel
1 Insert the tabs on the bezel into the slots on the computer.
2 Press the bezel until the tabs clicks into place.
3 Install the cover.
4 Follow the procedure in After working inside your computer
Speaker
Removing speaker
1 Follow the procedure in Before working inside your computer.
2 Remove the:
acover
bbezel
c2.5–inch drive assembly
doptical drive
3 To remove the speaker:
a Disconnect the speaker cable from the system board [1].
b Press the release tabs and pull the speaker out from the computer [2] [3].
Removing and installing components 13

Installing the speaker
1 Insert the speaker into the slot and press it until it clicks into place.
2 Connect the speaker cable to the connector on the system board.
3 Install the:
aoptical drive
b2.5–inch drive assembly
cbezel
dcover
4 Follow the procedure in After working inside your computer.
Intrusion switch
Removing intrusion switch
1 Follow the procedure in Before working inside your computer.
2 Remove the:
acover
3 To remove the intrusion switch:
a Disconnect the intrusion switch cable from the connector on the system board [1][2].
b Slide the intrusion switch and lift it away from the computer [3].
14 Removing and installing components

Installing the intrusion switch
1 Insert the intrusion switch into the slot on the chassis.
2 Connect the intrusion switch cable to the system board.
3 Install the:
acover
4 Follow the procedure in After working inside your computer.
Storage
Depending on the conguration you choose, you will have either one 3.5–inch hard drive assembly or two 2.5–inch hard drive assembly.
Removing 2.5-inch drive assembly
1 Follow the procedure in Before working inside your computer.
2 Remove the:
acover
3 To remove the 2.5-inch drive assembly:
a Push the release tabs and disconnect the 2.5-inch drive power cable [1][2].
b Disconnect the 2.5-inch drive assembly cables from the drives [3] [4].
Removing and installing components 15

4 To remove the drive assembly:
a Hold and push the release tab [1].
b Lift the 2.5-inch drive assembly from the computer [2].
16 Removing and installing components

Removing the 2.5-inch drive from the bracket
1 Follow the procedure in Before Working Inside Your Computer.
2 Remove the:
acover
b2.5-inch drive assembly
3 To remove the drive:
a Pull one side of the drive bracket to disengage the pins on the bracket from the slots on the drive [1].
b Lift the drive out of the 2.5-inch drive bracket [2].
Removing and installing components 17

Installing the 2.5-inch drive into the bracket
NOTE: To install a secondary hard drive, the grommets will be shipped separately.
1 Align and insert the pins (secured by grommets) on the drive bracket with the slots on the sides of the drive.
2 Install the:
a2.5-inch drive assembly
bcover
3 Follow the procedure in After Working Inside Your Computer.
Installing the 2.5-inch drive assembly
1 Insert the drive assembly into the slot on the computer.
2 Connect the power cable to the slot on the drive bracket.
3 Install the:
acover
4 Follow the procedure in After working inside your computer.
Optical drive
Removing the optical drive
1 Follow the procedure in Before working inside your computer.
2 Remove the:
acover
bbezel
c2.5–inch drive assembly
3 To release the optical drive module:
a Unthread the cables through the retention clip [1].
b Slide the blue tab to unlock the optical drive module [2].
18 Removing and installing components

4 To remove the optical drive module:
a Pull the tab upward to release the module [1].
b Holding the tab, disconnect the optical drive cables [2].
c Slide and lift the optical drive module away from the computer [3].
5 To remove the optical drive:
a Slide the tab to release the optical drive [1].
b Push the optical drive away from the module [2][3].
Removing and installing components 19

Installing the optical drive
1 Slide the optical drive into the optical drive module.
2 Align the tabs on the optical module with the slots on the computer.
3 Lower the optical drive module into the computer and lock the latch.
4 Connect the data and power cables to the optical drive.
5 Install the:
a2.5–inch drive assembly
bbezel
ccover
6 Follow the procedure in After working inside your computer.
M.2 PCIe SSD
Removing the M.2 PCIe SSD
1 Follow the procedure in Before working inside your computer.
2 Remove the:
acover
bbezel
c2.5–inch drive assembly
doptical drive
3 To remove the M.2 PCIe SSD:
a Pull the blue tab to release the M.2 PCIe SSD .
b Disconnect the M.2 PCIe SSD from the SSD connector.
20 Removing and installing components