Dell OptiPlex VDI Blaster Edition User manual

Dell OptiPlex
FX130 and FX170
Re-Imaging Guide

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important informationthat helps you make betteruseof your
thinclient.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data
if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
______________
Information in this publication is subject to change without notice.
© 2011 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission
of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and OptiPlex™ are trademarks of
Dell Inc. Devon IT, the Devon IT logo, Devon IT Echo™ Thin Client Management
Software, and VDI Blaster™ are registered trademarks of Devon IT Inc. in the U.S. and
other countries. Microsoft®, Windows®, Windows Server®, MS-DOS® and Windows
Vista® are either trademarks or registered trademarks of Microsoft® Corporation in the
United States and/or other countries. Citrix®, Xen®, XenServer®, XenDesktop™, ICA™,
and XenMotion® are either registered trademarks or trademarks of Citrix Systems, Inc. in
the United States and/or other countries. VMware®, VMware View™, View Client
™,Virtual SMP®, vMotion®, vCenter®, and vSphere® are registered trademarks or
trademarks of VMware, Inc. in the United States or other countries.
Other trademarks and trade names may be used in this publication to refer to either the
entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
August 2011 Rev. A01

Contents | 3
Contents
How to Write Disk Images to Dell OptiPlex FX130 and
FX170Thin Clients..........................................................................4
Step 1: Creating the Re-Imaging Utility on a USB Flash Drive or
CD/DVD....................................................................................................4
Step 2: Retrieving the Disk Images...........................................................5
Step 3: Using the Re-Imaging Utility to Write the Disk Image to the
Thin Client................................................................................................6
Final Steps .............................................................................................12
Using the Re-Imaging Utility to Clone the Disk Images...........................12
Updating the Re-Imaging Utility to Update a BIOS on the Thin Client.....13
Other Uses of the Re-Imaging Utility ......................................................15
Getting Help..................................................................................18
Contacting Dell.......................................................................................18

Dell OptiPlex FX130 and FX170 Re-Imaging Guide | 4
How to Write Disk Images to
Dell OptiPlex FX130 and FX170
Thin Clients
This document describes how to create a re-imaged utility on a USB Flash
drive or CD/DVD and use it to write a disk image to your Dell OptiPlex
FX130 and FX170 thin clients.
The following hardware is required:
Windows or Linux system with access to the Internet
USB Flash drive with at least 2 GB of storage
Dell OptiPlex FX130 or FX170 thin client
Step 1: Creating the Re-Imaging Utility on a
USB Flash Drive or CD/DVD
The re-imaging utility is distributed as an ISO image. This ISO can be
used to create a bootable CD or USB key using third-party media
creation tools. After downloading the ISO, follow the instructions for
your media creation tool.
To download the Devon IT Re-Imaging Utility Dell Edition ISO, visit
support.dell.com and navigate to the OptiPlex FX130 or FX170 pages.
NOTE: The same Devon IT Re-Imaging Utility Dell Editiontool is used to download
Devon IT (DeTOS) Dell Edition, (WES2009), orWES7Operating Systems.

Dell OptiPlex FX130 and FX170 Re-Imaging Guide | 5
Step 2: Retrieving the Disk Images
Visit support.dell.com to locate and download the latest operating
system image to re-image your OptiPlex FX130 or FX170 thin clients.
The OS disk images can be found on the product support pages.
The IT Re-Imaging Utility offers three ways to write the disk image. The
first option is to copy the disk image to a USB Flash drive or a
rewriteable CD/DVD. You can copy at least one disk image on your
flash drive if its capacity is at least 2 GB. The other two options involve
copying the disk image to an NFS or Windows share on your local area
network.
Option A: Saving the Disk Image(s) Locally to the USB Flash
Drive or a CD/DVD
To save the disk image to your Re-Imaging Utility drive:
1 Create a folder at the root of the USB drive called Images .
2 Copy the disk image(s) into that directory.

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Option B: Storing the Disk Image(s) on a Network Share
Copy the disk image(s) to a Windows shared drive or NFS mounted
directory. The screenshot below shows an example of how to copy a disk
image to a Windows network drive called WES images.
Step 3: Using the Re-Imaging Utility to
Write the Disk Image to the Thin Client
Plug the USB key or a CD/DVD drive with Re-Imaging Utility into the thin
client. To run the Re-Imaging Utility, you must ensure that your thin client is
set to boot from the USB flash drive or CD/DVD drive instead of the
internal drive.
To re-image the OptiPlex 130 and OptiPlex 170 using a USB flash drive:
1 Press <F12> during bootup to access the system boot menu.
2 Select the option named Hard Disk (or the name of your flash
drive) and press <Enter>.
3 Select the second option called USB-HDD0 and press <Enter>.
You will see a menu with an option called Default selected.

Dell OptiPlex FX130 and FX170 Re-Imaging Guide | 7
4 Press <Enter> or wait 10 seconds to continue. A splash screen will
appear and a blue progress bar will display as the re-imaging utility
begins to load.
After the bootup is complete the Devon IT Re-Imaging Utility Dell Edition
Main Menu is displayed.

Dell OptiPlex FX130 and FX170 Re-Imaging Guide | 8
Use the arrow keys to select an option that corresponds to the way you saved
your disk image.
If you copied your disk image directly to the USB flash drive or
CD/DVD itself, then select <1> and press <Enter>.
If you copied your disk image to an NFS mounted directory, then
select <2> and press <Enter>.
If you copied your disk image to Windows Network drive, then
select <3> and press <Enter>.

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Specific Instructions for Option 1: Writing the local image from
USB
1 A list of available disk images found on the local USB drive or
CD/DVD is displayed. Select the appropriate disk image file for
the thin client you are re-imaging.
2 Press <Enter> to flash the terminal with the selected image.
3 The message Writing image to disk is displayed, along
with a progress bar showing the current status of the reimaging
process. Do not turn off your thin client at this time.

Dell OptiPlex FX130 and FX170 Re-Imaging Guide | 10
Specific Instructions for Options 2 and 3 –Writing the Image
from an NFS Mount or Windows Server
1 Enter the base location of the network share and press <Enter>.
For example, if you store your disk image on a Windows network
drive named images located on a server with an IP address of
10.0.5.12 , then type: //10.0.5.12/images.
2 Enter a valid username and press <Enter>.
3 Enter the password for this user. Press <Enter> to continue.
4 If you use a Windows Share, then you are prompted to enter the
domain name.
5 Once a connection has been established, a list of available disk
images found on the network drive is displayed.

Dell OptiPlex FX130 and FX170 Re-Imaging Guide | 11
6 Select the option in the list that corresponds to the appropriate
disk image file for the thin client you are re-imaging.
7 Press <Enter> to flash the terminal with the selected image.
8 The message Writing image to disk is displayed, along
with a progress bar showing the current status of the reimaging
process. Do not turn off your thin client during this time.

Dell OptiPlex FX130 and FX170 Re-Imaging Guide | 12
Final Steps
1 Once the re-imaging stage has completed, press <Enter> to reboot.
Do not remove the USB flash drive or CD/DVD drive yet.
2 Once you receive the message Please remove the disc and close
the tray (if any) and press Enter to continue you can safely remove
your USB flash key or CD/DVD from the thin client.
3 Your thin client now boots with the new operating system.
Using the Re-Imaging Utility to Clone the
Disk Images
You can clone any disk image that is currently being used on your thin client
and place the clone into a server for preservation or for sharing.
To clone from the OptiPlex 130 and OptiPlex 170:
1 Follow the previous steps to open the boot menu and access the
Re-Imaging Utility. When the boot menu appears, select the named
hard disk or flash drive containing the Re-Imaging Utility and press
<Enter>.
2 Once the boot up is complete the Devon IT Re-Imaging Utility Dell
Edition Main Menu is displayed.

Dell OptiPlex FX130 and FX170 Re-Imaging Guide | 13
3 Use the arrow keys to select an option that corresponds to the server
you wish to clone the disk image to. There are three choices available.
To clone the disk image to an NFS mounted server, select <6>
and press <Enter>.
To clone the disk image to Windows Share Network, select <7>
and press <Enter>.
To clone the disk image to an FTP server, select <8> and press
<Enter>.
4 If you are asked for credentials, you will need to enter a valid
username, password and, in the case of a Windows Share, a
domain name.
5 Once a connection has been established, the image cloning will
begin. A progress bar will display the current status of the cloning
process. Do not turn off your thin client during this time.
6 When the cloning is complete, the Re-Imaging Utility will return
itself to the Main Menu .
Using the Re-Imaging Utility to Update
BIOS on the Thin Client
Writing the BIOS to the Thin Client
When writing the BIOS onto the thin client, the BIOS itself must be on
the same hard disk or flash drive that contains the Re-Imaging Utility.
NOTE: BIOS images are availableon support.dell.com .
1 Follow the previous steps to open the boot menu and access the
Re-Imaging Utility. When the boot menu appears, select the named
hard disk or flash drive containing the Re-Imaging Utility and press
<Enter>.
2 Once the boot up is complete the Devon IT Re-Imaging Utility Dell
Edition Main Menu is displayed.
3 Use the arrow keys to select <15> Write BIOS Image and press
<Enter>.

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4 You will be asked if you wish to back up the current BIOS. Select
Yes if you wish to keep a back up.
5 A list of available BIOS images found on the hard disk or flash
drive will be displayed. Select the appropriate BIOS. Only BIOS
images that correspond to the terminal will appear.
6 Press <Enter> to begin the writing process. You will be asked if
you wish to preserve the Terminal’s Vital Data. It is highly
recommended that you select Yes to preserve the UUID of the
terminal.
7 Once the writing process has finished, you will be taken back to
the Main Menu .
Specific Instructions for Backing up the BIOS
The BIOS that is currently on the terminal can have a back up created, in
case of an emergency.
1 Follow the previous steps to open the boot menu and access the
Re-Imaging Utility. When the boot menu appears, select the named
hard disk or flash drive containing the Re-Imaging Utility and press
<Enter>.
2 Once the boot up is complete the Devon IT Re-Imaging Utility Dell
Edition Main Menu is displayed.
3 Use the arrow keys to select <14> Backup BIOS Image and press
<Enter>.
4 The Re-Imaging Utility will ask you to name the BIOS. Type in
the name you wish to give the back up BIOS and press <Enter> to
continue with the back up process.
5 Once the back up has completed, the back up BIOS file will be
stored in the hard disk or flash drive, and you will be taken back
to the main menu of the Re-Imaging Utility.

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Other Uses of the Re-Imaging Utility
Running a Factory Reset
A factory reset on terminals can be run to bring the thin client back to the
state it was when it was first unboxed and used.
1 Follow the previous steps to open the boot menu and access the
Re-Imaging Utility. When the boot menu appears, select the named
hard disk or flash drive containing the Re-Imaging Utility and press
<Enter>.
2 Once the boot up is complete the Devon IT Re-Imaging Utility Dell
Edition Main Menu is displayed.
3 Use the arrow keys to select <15> Run Factory Reset and
press <Enter>.
4 The factory reset will begin immediately. The process may take a few
minutes to complete.
5 When the factory reset is finished, the thin client will reboot
Remove the hard disk or flash drive when prompted and press
<Enter> to reboot the terminal.

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Checking the System Information
The System Information of the terminal can be checked from the Re-
Imaging Utility at any time.
1 Follow the previous steps to open the boot menu and access the
Re-Imaging Utility. When the boot menu appears, select the named
hard disk or flash drive containing the Re-Imaging Utility and press
<Enter>.
2 Once the boot up is complete the Devon IT Re-Imaging Utility Dell
Edition Main Menu is displayed.
3 Use the arrow keys to select <9> Get System Information
and press <Enter>.
4 The Re-Imaging Utility will display a window full of information.
This information includes the names of both the vendor and the
model of the terminal the serial number of the terminal, what
version of the BIOS is in use, the sizes of the DOM and RAM,
and the MAC address.

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Zeroing the DOM
The Re-Imaging Utility has the option to zero the DOM to free up hard
memory.
1 Follow the previous steps to open the boot menu and access the
Re-Imaging Utility. When the boot menu appears, select the named
hard disk or flash drive containing the Re-Imaging Utility and press
<Enter>.
2 Once the boot up is complete the Devon IT Re-Imaging Utility Dell
Edition Main Menu is displayed.
3 Use the arrow keys to select <13> Zero the DOM and press
<Enter>.
4 A prompt will warn you that this will make the terminal unbootable.
Select Yes to continue. The process may take a few minutes to
complete.
5 After the DOM has been zeroed out, the thin client will reboot.
Remove the hard disk or flash drive when prompted and press
<Enter> to reboot the terminal. The thin client will not load up
any disk images until a new image has been written on.
Scanning the DOM for Errors
The Re-Imaging Utility allows users to search for any errors within the
DOM that could create inconsistencies.
1 Follow the previous steps to open the boot menu and access the
Re-Imaging Utility. When the boot menu appears, select the named
hard disk or flash drive containing the Re-Imaging Utility and press
<Enter>.
2 Once the boot up is complete the Devon IT Re-Imaging Utility Dell
Edition Main Menu is displayed.
3 Use the arrow keys to select <12> Scan DOM for Errors and
press <Enter>.
4 The Re-Imaging Utility will scan for any errors within the DOM.
This process may take a few minutes.
5 If there are no errors, the Re-Imaging Utility will inform you and
return to the Main Menu .

Getting Help | 18
Getting Help
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE : Ifyou do not have an active Internet connection, youcan find contact information
on yourpurchase invoice, packing slip, bill, orDellproduct catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer
service issues:
1 Visit support.dell.com .
NOTE: If you do not have an activeinternet connection, you can find contact
information onyour purchase invoice, packingslip, or Dell product catalog.
2 Verify your country or region in the Choose A Country/Region drop-
down menu at the bottom of the page.
3 Click Contact Us on the left side of the page.
4 Select the appropriate service or support link based on your need.
5 Choose the method of contacting Dell that is convenient for you.