Dell Alienware 17 R4 Operation and maintenance manual

Alienware 17 R4
Setup and Specifications
Computer Model: Alienware 17 R4
Regulatory Model: P31E
Regulatory Type: P31E001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to
hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2016 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and
other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.
2016 - 11
Rev. A01

Contents
Set up your computer.................................................... 5
Setting up the Virtual Reality (VR) headset — optional...................... 5
HTC Vive....................................................................................5
Oculus Rift..................................................................................6
Oculus Rift with touch................................................................. 7
Alienware Graphics Amplifier..........................................................10
Views............................................................................ 11
Base................................................................................................11
Display (with Tobii Aware)............................................................... 11
Display (with Tobii Eye Tracker).......................................................13
Back...............................................................................................14
Left................................................................................................15
Right.............................................................................................. 16
3

Specifications............................................................... 17
Dimensions and weight....................................................................17
System information..........................................................................17
Memory.......................................................................................... 18
Ports and connectors.......................................................................18
Communications..............................................................................18
Audio............................................................................................. 19
Storage.......................................................................................... 19
Keyboard.......................................................................................20
Camera..........................................................................................20
Touch pad......................................................................................20
Battery........................................................................................... 21
Video............................................................................................. 21
Power adapter................................................................................22
Display...........................................................................................23
Computer environment...................................................................23
Tobii Aware..................................................................25
Features.........................................................................................25
Enabling or disabling Tobii Aware...................................................25
Keyboard shortcuts..................................................... 26
Getting help and contacting Alienware..................... 28
Self-help resources.........................................................................28
Contacting Alienware.....................................................................29
4

Set up your computer
Connect the power adapter and press the power button.
Setting up the Virtual Reality (VR) headset
— optional
NOTE: The VR headset is sold separately.
NOTE: If you are using Alienware Graphics Amplifier with your
computer, see Alienware Graphics Amplifier.
HTC Vive
1 Download and run the setup tools for your VR headset at www.dell.com/
VRsupport.
2 Connect the HDMI cable of the HTC Vive headset to the back of your
computer.
5

3 Connect the USB cable from the Vive hub to the USB 3.0 port at the right
side of your computer.
4 Follow the instructions on the screen to complete the setup.
Oculus Rift
NOTE: The USB dongles are only shipped with computers that are Oculus
certified.
1 Download and run the setup tools for your VR headset at www.dell.com/
VRsupport.
2 Connect the HDMI cable of the Oculus Rift headset to the back of your
computer.
3 Connect the Oculus Rift headset to the USB Type-A port at the right side of
your computer.
4 Connect the Oculus Rift tracker to the USB Type-A port at the left side of
your computer.
6

5 Connect a USB Type-C to Type-A dongle to the Thunderbolt 3 (USB Type-
C) port at the back of your computer.
6 Connect the XBOX controller to the USB Type-A port on the USB dongle.
7 Follow the instructions on the screen to complete the setup.
Oculus Rift with touch
NOTE: The USB dongles are only shipped with computers that are Oculus
certified.
1 Download and run the setup tools for your VR headset at www.dell.com/
VRsupport.
7

2 Connect the HDMI cable of the Oculus Rift headset to the back of your
computer.
3 Connect the Oculus Rift headset to the USB Type-A port at the right side of
your computer.
4 Connect a USB Type-C to Type-A dongle to the Thunderbolt 3 (USB Type-
C) port on the back of your computer.
8

5 Connect the Oculus Rift tracker to the USB Type-A port at the left side of
your computer.
6 Connect a USB Type-C to Type-A dongle to the USB 3.0 (Type-C) port at
the left side of your computer.
7 Connect the XBOX controller to the USB Type-A port on the USB dongle.
8 Connect the Oculus Rift tracker for Touch to the USB Type-A port on the
dongle.
9 Follow the instructions on the screen to complete the setup.
9

Alienware Graphics Amplifier
Alienware Graphics Amplifier enables you to connect an external graphics card to
your computer.
When using the Virtual Reality (VR) headset, connect the HDMI cable to the
graphics card installed on your Alienware Graphics Amplifier. The USB cables
from the VR headset can be connected either to your computer or your Alienware
Graphics Amplifier.
NOTE: The USB dongle is not required, if you are connecting the USB 3.0
cables on your VR headset to the USB 3.0 Type-A port on your Alienware
Graphics Amplifier.
For more information about Alienware Graphics Amplifier, see Alienware Graphics
Amplifier User’s Guide at http://www.dell.com/support.
10

Views
Base
1Power button (Alienhead)
Press to turn on the computer if it is turned off, in sleep state, or in hibernate
state.
Press to put the computer in sleep state if it is turned on.
Press and hold for 4 seconds to force shut-down the computer.
NOTE: You can customize the power-button behavior in Power
Options.
2Macro keys
Run pre-defined Macros.
Define the macro keys using the Alienware Command Center.
Display (with Tobii Aware)
11

1Left microphone
Provides digital sound input for audio recording and voice calls.
2Infrared emitter
Emits infrared light, which enables the infrared camera to sense depth and
track motion.
NOTE: The infrared emitter blinks to detect the user’s presence. To
stop the emitter from blinking, turn off the Tobii Aware. For more
information about the Tobii Aware, see Tobii Aware.
3Infrared camera
Depth-sensing feature of the camera enhances security when paired with
Windows Hello face authentication.
4Camera
Enables you to video chat, capture photos, and record videos.
5Camera-status light
Turns on when the camera is in use.
6Right microphone
Provides digital sound input for audio recording and voice calls.
12

7Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service
technicians to identify the hardware components in your computer and
access warranty information.
Display (with Tobii Eye Tracker)
1Left microphone
Provides digital sound input for audio recording and voice calls.
2Camera
Enables you to video chat, capture photos, and record videos.
3Camera-status light
Turns on when the camera is in use.
4Right microphone
Provides digital sound input for audio recording and voice calls.
5Tobii Eye Tracker
Application that enables you to interact with your computer using your eyes.
13

6Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service
technicians to identify the hardware components in your computer and
access warranty information.
Back
1Network port (with lights)
Connect an Ethernet (RJ45) cable from a router or a broadband modem for
network or internet access.
The two lights next to the connector indicate the connectivity status and
network activity.
2Mini DisplayPort
Connect a TV or another DisplayPort-in enabled device. Provides video and
audio output.
3HDMI port
Connect a TV or another HDMI-in enabled device. Provides video and audio
output.
4Thunderbolt 3 (USB Type-C) port
Supports USB 3.1 Gen 2, DisplayPort 1.2, Thunderbolt 3 and also enables
you to connect to an external display using a display adapter.
Provides data transfer rates up to 10 Gbps for USB 3.1 Gen 2 and up to 40
Gbps for Thunderbolt 3.
5External graphics port
Connect an Alienware Graphics Amplifier to enhance the graphics
performance.
6Power-adapter port
Connect a power adapter to provide power to your computer and charge
the battery.
14

Left
1Security-cable slot (for Noble locks)
Connect a security cable to prevent unauthorized movement of your
computer.
2USB 3.0 (Type-C) port
Connect peripherals such as external storage devices, printers, and external
displays.
Provides data transfer speeds up to 5 Gbps. Supports Power Delivery that
enables power supply to devices. Provides up to 15 W power output that
enables faster charging.
NOTE: Adapters (sold separately) are required to connect standard
USB and DisplayPort devices.
3USB 3.0 port with PowerShare
Connect peripherals such as storage devices and printers.
Provides data transfer speeds up to 5 Gbps. PowerShare enables you to
charge your USB devices even when your computer is turned off.
NOTE: If the charge on your computer’s battery is less than 10
percent, you must connect the power adapter to charge your
computer, and USB devices connected to the PowerShare port.
NOTE: If a USB device is connected to the PowerShare port before
the computer is turned off or in hibernate state, you must disconnect
and connect it again to enable charging.
4Microphone/headphone port (configurable)
Connect an external microphone for sound input or a headphone for sound
output.
5Headset port
15

Connect a headphone or a headset (headphone and microphone combo).
Right
1USB 3.0 port
Connect peripherals such as storage devices and printers. Provides data
transfer speeds up to 5 Gbps.
16

Specifications
Dimensions and weight
Table 1. Dimensions and weight
Height 29.99 mm (1.18 in)
Width 424 mm (16.69 in)
Depth 332 mm (13.07 in)
Weight 4.42 kg (9.74 lb)
NOTE: The weight of your
computer varies depending on
the configuration ordered and
the manufacturing variability.
System information
Table 2. System information
Computer model Alienware 17 R4
Processor • 6th generation Intel Core i7/i7k
• 7th generation Intel Core i7/i7k
NOTE: If your computer is
shipped with an Intel Core i7k
processor, you can overclock the
processing speed beyond the
standard specifications.
Chipset • Intel CM236
• Intel CM238
17

Memory
Table 3. Memory specifications
Slots Two SODIMM slots
Type DDR4
Speed 2133 MHz, 2400 MHz, and 2667 MHz
Configurations supported 8 GB, 16 GB, and 32 GB
Ports and connectors
Table 4. Ports and connectors
Network One RJ-45 port
USB • One USB 3.0 port
• One USB 3.0 port with PowerShare
• One USB 3.0 (Type-C) port
• Thunderbolt 3 (USB Type-C) port
Audio/Video • One HDMI port
• One microphone/headphone port
(configurable)
• One headset port
• One Mini DisplayPort
• One external graphics port
Communications
Table 5. Communications specifications
Ethernet 10/100/1000 Mbps Ethernet
controller integrated on system board
Wireless • Wi-Fi 802.11ac
• Bluetooth 4.1
18

• Miracast
Audio
Table 6. Audio specifications
Controller Realtek ALC 3266
Speakers Stereo
Speaker output • Average: 4 W
• Peak: 5 W
Subwoofer output • Average: 2 W
• Peak: 2.5 W
Microphone Digital-array microphones
Volume controls Media-control shortcut keys
Storage
Table 7. Storage specifications
Interface • SATA 6 Gbps
• PCIe up to 32 Gbps
Hard drive One 2.5-inch drive
Solid-state drive (SSD) • Two full-size M.2 PCIe/SATA drives
• One half-size M.2 PCIe/SATA drive
19

Keyboard
Table 8. Keyboard specifications
Type Backlit keyboard
Shortcut keys Some keys on your keyboard have two
symbols on them. These keys can be
used to type alternate characters or to
perform secondary functions. To type
the alternate character, press Shift and
the desired key. To perform secondary
functions, press Fn and the desired key.
NOTE: You can define the
primary behavior of the function
keys (F1–F12) by changing
Function Key Behavior in BIOS
setup program.
Keyboard shortcuts
Camera
Table 9. Camera specifications
Resolution • Still image: 2.07 megapixels
• Video: 1920 x 1080 (Full HD) at
30 fps (maximum)
Diagonal viewing angle 74 degrees
Touch pad
Table 10. Touch pad specifications
Resolution • Horizontal: 1727
• Vertical: 1092
Dimensions • Height: 56 mm (2.20 in)
20