Dell D90D7 User manual

Installation Guide
Dell®Wyse D Class, Wyse X Class, and Wyse Z Class
Flash Upgrade Option Kit
Products: D90D7, D90DW, X90m7, X90mw, Z90D7, Z90S7, Z90DE7, Z90DW,
Z90SW
Issue: 031214
PN: 883884-31L Rev. C

Copyright Notices
© 2014, Dell Inc. All Rights Reserved.
This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit,
transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by
any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this
publication without express written permission.
End User License Agreement (“License”)
A copy of the End User License Agreement is included in the software and provided for your reference only.
The License at http://www.wyse.com/license as of the purchase date is the controlling licensing agreement. By
copying, using, or installing the software or the product, you agree to be bound by those terms.
Trademarks
The Dell and Wyse logos and Wyse are trademarks of Dell Inc. Other product names mentioned herein are for
identification purposes only and may be trademarks and/or registered trademarks of their respective
companies. Specifications subject to change without notice.
You acknowledge that the Software is of U.S. origin. You agree to comply with all applicable international and
national laws that apply to the Software, including the U.S. Export Administration Regulations, as well as
end-user, end-use and country destination restrictions issued by U.S. and other governments. For additional
information on exporting the Software, see http://www.microsoft.com/exporting.
Ordering Information
For availability, pricing, and ordering information in the United States and Canada, call 1-800-438-9973 or visit
us at Dell.com. In all other countries, contact your sales representative.

Contents
1 Introduction 1
Kit Contents 1
Kit Warranty 1
Overview 1
Dell Technical Support 2
Related Documentation and Services 2
Dell Online Community 2
2 Installing D Class Flash 3
Requirements 3
Procedures 3
3 Installing X Class Flash 7
Requirements 7
Procedures 7
4 Installing Z Class Flash 9
Requirements 9
Procedures 9
5 Installing Firmware 13
Requirements 13
Procedures 14
Troubleshooting 19
USB Keys - Troubleshooting Boot Issues 19
SanDisk Cruiser Flash Drives - Troubleshooting Partition Issues 19

iv Contents
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1Introduction
This guide provides step-by-step instructions to upgrade flash in the following
products:
•D Class:
·D90D7
·D90DW
•X Class:
·X90m7
·X90mw
•Z Class:
·Z90D7
·Z90S7
·Z90DE7,
·Z90DW
·Z90SW
Kit Contents
The kit includes a Flash module.
Kit Warranty
The warranty on this kit assumes the remaining months of warranty of the thin client in
which it is installed, or for 90 days, whichever is greater. Installation of this kit will not
void the factory warranty, however the user will be responsible for damage due to
improper installation.
Overview
To upgrade flash:
1. Perform a hardware installation (install new flash) by completing one of the
following (depending on your thin client class):
•"Installing D Class Flash"
•"Installing X Class Flash"
•"Installing Z Class Flash"
2. Complete "Installing Firmware."

2Chapter 1
Dell Technical Support
To access Dell technical resources, visit http://www.wyse.com/support. If you still have
questions, you can submit your questions using the Self-Service Center at
http://support.wyse.com/selfservice.html or call Customer Support at 1-800-800-9973
(toll free in U.S. and Canada). Hours of operation are from 6:00 A.M. to 5:00 P.M. Pacific
Time, Monday through Friday.
To access international support, visit http://www.wyse.com/global.
Related Documentation and Services
Fact Sheets containing the features of hardware products are available on the Dell Web
site. Go to http://www.wyse.com/products and use the Cloud clients tab to locate and
download the Fact Sheet for your hardware product.
Administrator and other documentation for your cloud client model are available at:
http://www.wyse.com/manuals.
Dell Online Community
Dell maintains an online community where users of our products can seek and
exchange information on user forums. Visit the Online Community forums at:
http://community.wyse.com/forum.

2Installing D Class Flash
This chapter contains information for users of Wyse D class thin clients who must
install new flash.
Requirements
•Small Phillips screwdriver
WARNING: Flash modules may be susceptible to damage by Electro-Static Discharge
(ESD). All industry-standard cautions should be followed to avoid ESD. Before you
remove or install a module, touch any metal part of the chassis and keep that contact
with the chassis during the installation process.
Procedures
CAUTION: Follow all precautions listed in the Quick-Start Guide that came with your
thin client for disconnecting and reconnecting the thin client.
1. Perform a proper shutdown of the thin client by closing all files and ending your
session, and then pressing the power button to turn off the thin client.
2. Unplug the power cord and power adapter, and remove any other cables from the
thin client, and detach the vertical foot.
3. Position the thin client horizontally, where the Wyse logo-side with four flat screws
is facing downward. Using the Phillips Screwdriver, remove the three screws from
the cover along the back panel edge as shown in Figure 1.
Figure 1 Removing the cover screws

4Chapter 2
4. Place your thumbs on the top surface of the opposite end where the three screws
were removed. With a continuous motion, push firmly downward and towards the
back panel (pushing down unlatches the hooks under the cover). The cover will
shift approximate 1/4 inch to hang over the back panel. (a) Grasp the overhanging
cover edge and raise the edge about 1-1/2 inches, and then (b) pull the cover out
towards the back panel at the same angle to free the opposite end of the cover from
the remaining hooks, as shown in Figure 2.
Figure 2 Removing the cover
5. Remove the cover to expose the main-board shield.
Figure 3 Main-board shield
6. Using the Phillips Screwdriver, remove the five screws from the main-board shield
(four corner screws and one screw mid-way along the front edge). Remove the
main-board shield and unplug the speaker wire (red wire) to expose the main board
and Flash module as shown in Figure 4.
WARNING: Flash modules may be susceptible to damage by Electro-Static
Discharge (ESD). All industry-standard cautions should be followed to avoid ESD.
Before you remove or install a module, touch any metal part of the chassis and keep
that contact with the chassis during the installation process.

Installing D Class Flash 5
Figure 4 Main board and Flash module
7. Remove the existing flash module. Locate the flash module and use the Phillips
Screwdriver to remove its retaining screw as shown in Figure 5. Lift the flash module
out of the socket.
Figure 5 Removing the existing flash module
8. Install the new flash module in the reverse order of removing the original flash
module. Carefully screw down its retaining screw until it is secure.
9. Replace the speaker wire (plug in red wire) and the main-board shield (five screws).
10.Replace the cover in the reverse order as described in step 4 (align the cover screw
tabs with the screw holes and slide the cover toward the front of the thin client).
11., Attach the cover screws in the reverse order as described in step 3.
12.Connect the power cord and power adapter, attach any other cables to the thin
client, and then attach the vertical foot.
CAUTION: Do not turn on the thin client. The thin client is ready to re-image,
however the flash module does not contain an operating system. Turning on power
to your thin client without firmware will display the error message “NO OPERATING
SYSTEM FOUND.”
13.Continue with "Installing Firmware."

6Chapter 2
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3Installing X Class Flash
This chapter contains information for users of Wyse X class mobile thin clients who
must install new flash.
Requirements
•Small Phillips screwdriver
WARNING: Flash modules may be susceptible to damage by Electro-Static Discharge
(ESD). All industry-standard cautions should be followed to avoid ESD. Before you
remove or install a module, touch any metal part of the chassis and keep that contact
with the chassis during the installation process.
Procedures
CAUTION: Follow all precautions listed in the Quick-Start Guide that came with your
mobile thin client for disconnecting and reconnecting the mobile thin client.
1. Perform a proper shutdown of the mobile thin client by closing all files and ending
your session, and then pressing the power button to turn off the mobile thin client.
2. Unplug the power cord and power adapter, and then remove any other cables from
the mobile thin client.
3. Position the mobile thin client to access the bottom cover, and then remove the
screws from the cover using a small Phillips screwdriver as shown in Figure 6.
Figure 6 Removing the bottom cover screws
4. Lift the bottom cover to remove it and expose the flash module as shown in
Figure 7.
WARNING: Flash modules may be susceptible to damage by Electro-Static
Discharge (ESD). All industry-standard cautions should be followed to avoid ESD.
Before you remove or install a module, touch any metal part of the chassis and keep
that contact with the chassis during the installation process.

8Chapter 3
5. Remove the existing flash module. Locate the flash module and use the Phillips
Screwdriver to remove its retaining screw as shown in Figure 7. Lift the flash module
out of the socket.
Figure 7 Removing the existing flash module
6. Install the new flash module in the reverse order of removing the original flash
module. Carefully screw down its retaining screw until it is secure.
7. Replace the flash cover in the reverse order as described in steps 4 and 3.
CAUTION: Do not turn on the mobile thin client. The mobile thin client is ready to
re-image, however the flash module does not contain an operating system. Turning
on power to your mobile thin client without firmware will display the error message
“NO OPERATING SYSTEM FOUND.”
8. Continue with "Installing Firmware."

4Installing Z Class Flash
This chapter contains information for users of Wyse Z class thin clients who must
install new flash.
Requirements
•Small Phillips screwdriver
WARNING: Flash modules may be susceptible to damage by Electro-Static Discharge
(ESD). All industry-standard cautions should be followed to avoid ESD. Before you
remove or install a module, touch any metal part of the chassis and keep that contact
with the chassis during the installation process.
Procedures
CAUTION: Follow all precautions listed in the Quick-Start Guide that came with your
thin client for disconnecting and reconnecting the thin client.
1. Perform a proper shutdown of the thin client by closing all files and ending your
session, and then pressing the power button to turn off the thin client.
2. Unplug the power cord and power adapter, and remove any other cables from the
thin client, and detach the vertical foot.
3. Position the thin client horizontally, where the side with four flat screws is facing
downward. Using the Phillips Screwdriver remove the two screws from either end
near the back panel, and then remove the three screws from the cover along the
back panel edge, as shown in Figure 8.
Figure 8 Removing the cover screws

10 Chapter 4
4. Place your thumbs on the top surface above where the end screws were removed.
With a continuous motion, push firmly downward and towards the back panel
(pushing down unlatches the hooks under the cover). The cover will shift
approximate 1/4 inch to hang over the back panel, as shown in Figure 9.
Figure 9 Unlatching the cover
5. (a) Grasp the overhanging cover edge and raise the edge
about 1-1/2 inches, and then (b) pull the cover out towards the back panel at the
same angle to free the opposite end of the cover from the remaining hooks, as
shown in Figure 10.
Figure 10 Removing the cover
6. Remove the cover to expose the flash module, as shown in Figure 11.
WARNING: Flash modules may be susceptible to damage by Electro-Static
Discharge (ESD). All industry-standard cautions should be followed to avoid ESD.
Before you remove or install a module, touch any metal part of the chassis and keep
that contact with the chassis during the installation process.

Installing Z Class Flash 11
7. Remove the existing flash module. Locate the flash module and use the Phillips
Screwdriver to remove its retaining screw as shown in Figure 11. Lift the flash
module out of the socket.
Figure 11 Removing the existing flash module
8. Install the new flash module in the reverse order of removing the original flash
module. Carefully screw down its retaining screw until it is secure.
9. (a) Align the cover screw tabs with screw holes and press downward; (b) slide cover
toward the front of the thin client, as shown in Figure 12.
Figure 12 Reattaching the cover
10., Attach the screws in the reverse order as described in step 3.
11.Connect the power cord and power adapter, attach any other cables to the thin
client, and then attach the vertical foot.
CAUTION: Do not turn on the thin client. The thin client is ready to re-image,
however the flash module does not contain an operating system. Turning on power
to your thin client without firmware will display the error message “NO OPERATING
SYSTEM FOUND.”
12.Continue with "Installing Firmware."

12 Chapter 4
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5Installing Firmware
This chapter includes the requirements and procedures you need to install and use
Wyse USB Firmware Tool to update your thin client to the firmware you need.
TIP: The purpose of the USB Firmware Tool is to configure a bootable USB key for
device firmware. In the following procedures, you will create a configured USB key
containing the firmware contents that you need, and then boot from this configured
USB key on appropriate product and flash size devices to push the contents of the USB
key onto these target devices (containing your upgraded flash).
EXTREEMLY IMPORTANT: You must perform the steps to create and use the
configured USB key on each thin client as noted. You cannot completely convert one
thin client and then use the USB Firmware Tool to pull and push that image to your
other thin clients.
Requirements
•Machine with a minimum of 16 GB of free space running either of the following:
·Windows Server 2008 R2 SP1
·Windows 7 Enterprise (32-bit and 64-bit)
·Windows 7 Ultimate (32-bit and 64-bit)
•USB Key:
·USB 2.0 only
·USB key size should be 16 GB (see also "USB Keys - Troubleshooting Boot Issues")
CAUTION: During the USB key configuration process the USB keys will be
reformatted.

14 Chapter 5
Procedures
IMPORTANT: Complete the following procedures as an administrator (administrator
privileges are required).
Step 1: Download and Ready the Firmware You Require
You must download and ready (extract) the firmware you want to use for updating
your devices before you start the Wyse USB Firmware Tool wizard. Firmware files are
normally made available in .exe or .zip format and must be downloaded and then
extracted to a local hard drive folder that is available to the Wyse USB Firmware Tool
wizard.
Wyse provides firmware for supported devices from its Software Downloads Web site
at: http://www.wyse.com/serviceandsupport/support/downloads.asp. Simply select the
firmware you need in the Product Downloads Active box, click Search, and use the
Active Firmware link you need.
CAUTION: For the Windows 7 operating systems, be sure to right-click on the .exe file
you downloaded (for example, the BDB0_0846_4096.exe file for the D90D7 OS image)
and select the Run as administrator option to extract the files.
The following are examples of the Active Firmware links that you must use (names to
click) to download and extract the firmware to the local hard drive folder you want:
•D90D7 Only - BDB0_0858_8192.exe
•D90DW Only - ADA0_S727_2048.exe
•X90m7 Only - BXB8_0858_8192.exe
•X90mw Only - AXA8_S716_2048.exe
•Z90D7, Z90S7, and Z90DE7 Only - BZB0_0858_8192.exe
•Z90DW and Z90SW Only - AZA0_S723_2048.exe
Step 2: Install Wyse USB Firmware Tool v1.20.0.1
1. Download the Wyse_USB_Firmware_Tool_v1.20.0.1.exe to a folder on your
machine (go to http://www.wyse.com/serviceandsupport/support/downloads.asp, in
the Product Downloads Active list, select USB Firmware Tool under Wyse Imaging
Tools, click Search, and then download the Wyse USB Firmware Tool software).
2. Right-click the Wyse_USB_Firmware_Tool_v1.20.0.1.exe and click Run as
administrator to execute the file and open the WinZip Self-Extractor dialog box.
3. Enter the destination folder you want (for example, C:\USB_v_1.20.0.1) in the Unzip
to folder box, and then click Unzip to extract all files from the Wyse USB Firmware
Tool v1.20.0.1.exe file into the folder. The default directory for the extracted files is
C:\USB_v_1.20.0.1.
CAUTION: It is not recommended to use your desktop for the destination folder as
there are several files that will be extracted from the .exe file.
4. After installation, create a shortcut on the desktop for the Wyse USB Firmware
Tool.exe file (see your operating system documentation).

Installing Firmware 15
Step 3: Use Wyse USB Firmware Tool to Configure a Single USB Key that will Push Firmware
CAUTION: Complete the configuration procedures as an administrator. For Windows 7
Enterprise and Windows 7 Ultimate, right-click on Wyse USB Firmware Tool.exe and
select the Run as administrator option.
1. Right-click the shortcut on the desktop for the Wyse USB Firmware Tool.exe file and
select Run as administrator to run the tool and open the Wyse USB Firmware Tool
wizard (the welcome page provides the product version and description, and a link
to view the Wyse end user license agreement).
Figure 13 Wyse USB Firmware Tool wizard
2. Click Next to open the Select an Option dialog box.
Figure 14 Configuration options
3. Select the Configure the USB key to Copy/Pull or to Update/Push firmware
option, and then click Next to open the Select the Configuration dialog box.

16 Chapter 5
Figure 15 Update firmware options - Windows Embedded Standard 7 example
4. Depending on the operating system of the firmware (from "Step 1: Download and
Ready the Firmware You Require") that you will be pushing onto the target devices
(containing your upgraded flash), select one of the following OS type options:
•D90DW, X90mw, Z90DW, and Z90SW Only - Windows Embedded Standard
•D90D7, X90m7, Z90D7, Z90S7, and Z90DE7 Only - Windows Embedded Standard
7
5. Select the Update or Push Firmware operation to perform option. Be sure that all
three contents options are selected (OS Image, BIOS, and CMOS).
6. Clear/uncheck the Preserve data partition check box.
7. Click Next to open the browse dialog box.
Figure 16 Browse to select image file
8. Click Browse.