Dell EMC PowerEdge XE7440 Manual

Dell EMC PowerEdge XE7440
Installation and Service Manual
Regulatory Model: B24S Series
Regulatory Type: B24S001
August 2020
Rev. A00

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.

Chapter 1: About this document.................................................................................................... 7
Chapter 2: PowerEdge XE7440 overview....................................................................................... 8
Rear view of the PowerEdge XE7440 sled....................................................................................................................8
Inside the system.................................................................................................................................................................9
Locating the Express Service Code and Service Tag............................................................................................... 10
System information labels................................................................................................................................................12
Rail sizing and rack compatibility matrix.......................................................................................................................16
Chapter 3: Initial system setup and configuration........................................................................ 17
Setting up the system.......................................................................................................................................................17
iDRAC configuration.......................................................................................................................................................... 17
Options to set up iDRAC IP address........................................................................................................................17
Options to log in to iDRAC.........................................................................................................................................18
Resources to install operating system.......................................................................................................................... 19
Options to download firmware ................................................................................................................................ 19
Options to download and install OS drivers ..........................................................................................................19
Downloading drivers and firmware..........................................................................................................................20
Channel Firmware Commodities....................................................................................................................................20
Chapter 4: Pre-operating system management applications........................................................ 24
Options to manage the pre-operating system applications.................................................................................... 24
System Setup.....................................................................................................................................................................24
Viewing System Setup............................................................................................................................................... 24
System Setup details..................................................................................................................................................25
System BIOS.................................................................................................................................................................25
iDRAC Settings utility................................................................................................................................................. 43
Device Settings............................................................................................................................................................43
Dell Lifecycle Controller...................................................................................................................................................43
Embedded system management..............................................................................................................................43
Boot Manager.....................................................................................................................................................................43
Viewing Boot Manager...............................................................................................................................................43
Boot Manager main menu..........................................................................................................................................44
One-shot UEFI boot menu........................................................................................................................................ 44
System Utilities............................................................................................................................................................ 44
PXE boot............................................................................................................................................................................. 44
Chapter 5: Installing and removing system components.............................................................. 45
Safety instructions............................................................................................................................................................45
Before working inside your system............................................................................................................................... 46
After working inside your system..................................................................................................................................46
Recommended tools......................................................................................................................................................... 46
Sled....................................................................................................................................................................................... 47
Removing the sled.......................................................................................................................................................47
Contents
Contents 3

Installing the sled......................................................................................................................................................... 47
Air shroud............................................................................................................................................................................ 49
Removing the air shroud............................................................................................................................................49
Removing the air shroud (FH sled).........................................................................................................................50
Installing the air shroud..............................................................................................................................................50
Installing the air shroud (FH sled)............................................................................................................................51
Cooling fan..........................................................................................................................................................................52
Removing a cooling fan..............................................................................................................................................52
Installing a cooling fan................................................................................................................................................53
PCIe dummy bracket........................................................................................................................................................ 54
Removing the PCIe dummy bracket....................................................................................................................... 54
Installing the PCIe dummy bracket......................................................................................................................... 55
Expansion cards.................................................................................................................................................................56
Cable M.2 riser board....................................................................................................................................................... 57
Removing the cable M.2 riser board.......................................................................................................................57
Installing the cable M.2 riser board.........................................................................................................................59
Mini PERC card.................................................................................................................................................................. 61
Removing the mini PERC card..................................................................................................................................61
Installing the mini PERC card................................................................................................................................... 63
Mini PERC card battery...................................................................................................................................................65
Removing the mini PERC card battery.................................................................................................................. 65
Installing the mini PERC card battery.................................................................................................................... 66
Mini PERC riser board...................................................................................................................................................... 67
Removing the mini PERC riser board......................................................................................................................67
Installing the mini PERC riser board........................................................................................................................68
Mini PERC adaptor board................................................................................................................................................69
Removing the mini PERC adaptor board............................................................................................................... 69
Installing the mini PERC adaptor board................................................................................................................. 70
Network daughter card.....................................................................................................................................................71
Removing the OCP card.............................................................................................................................................71
Installing the OCP card.............................................................................................................................................. 72
Motherboard bridge module............................................................................................................................................73
Removing the motherboard bridge module........................................................................................................... 73
Installing the motherboard bridge module............................................................................................................. 74
Motherboard interposer board.......................................................................................................................................75
Removing the motherboard interposer board...................................................................................................... 75
Installing the motherboard interposer board.........................................................................................................77
Sled cables kit.....................................................................................................................................................................78
Removing the sled cables kit.................................................................................................................................... 78
Installing the sled cables kit...................................................................................................................................... 80
Motherboard bridge board.............................................................................................................................................. 82
Removing the Motherboard bridge board (1).......................................................................................................82
Installing the Motherboard bridge board (1).........................................................................................................83
Motherboard bridge board (2)....................................................................................................................................... 84
Removing the Motherboard bridge board (2)...................................................................................................... 84
Installing the Motherboard bridge board (2)........................................................................................................ 85
FE1 card............................................................................................................................................................................... 86
Removing the FE1 card .............................................................................................................................................86
Installing the FE1 card.................................................................................................................................................87
Air duct...........................................................................................................................................................................88
4Contents

M.2 riser card............................................................................................................................................................... 90
M.2 SSD.........................................................................................................................................................................92
PCIe adapter card....................................................................................................................................................... 95
FHFL interposer board.....................................................................................................................................................98
Removing the FHFL interposer board.................................................................................................................... 98
Installing the FHFL interposer board.....................................................................................................................100
FH riser board....................................................................................................................................................................101
Removing the FH riser board...................................................................................................................................101
Installing the FH riser board.................................................................................................................................... 102
Processor and heat sink.................................................................................................................................................103
Removing a processor and heat sink module......................................................................................................103
Installing a processor and heat sink module........................................................................................................105
Removing the fabric processor from the processor heat sink module......................................................... 107
Installing the fabric processor into the processor heat sink module.............................................................109
System memory.................................................................................................................................................................111
System memory guidelines........................................................................................................................................111
Removing a memory module....................................................................................................................................114
Installing a memory module...................................................................................................................................... 114
System battery ................................................................................................................................................................ 116
Replacing the system battery..................................................................................................................................116
System board.....................................................................................................................................................................116
Removing the system board.................................................................................................................................... 116
Installing the system board...................................................................................................................................... 118
Restoring Service Tag using Easy Restore...........................................................................................................119
Trusted Platform Module...............................................................................................................................................120
Upgrading the Trusted Platform Module............................................................................................................. 120
Initializing TPM for users.......................................................................................................................................... 121
Initializing the TPM 1.2 for users.............................................................................................................................121
Initializing the TPM 2.0 for users............................................................................................................................121
Chapter 6: Jumpers and connectors ..........................................................................................122
System board connectors..............................................................................................................................................122
System board jumper settings......................................................................................................................................123
Disabling forgotten password....................................................................................................................................... 123
Chapter 7: Technical specifications............................................................................................125
Dimensions of the PowerEdge XE7440 sled............................................................................................................. 125
Chassis weight..................................................................................................................................................................126
Processor specifications................................................................................................................................................ 126
Cooling specifications.....................................................................................................................................................126
Supported operating systems.......................................................................................................................................127
System battery................................................................................................................................................................. 127
Expansion bus specifications.........................................................................................................................................127
Memory specifications....................................................................................................................................................128
Drives and storage specifications................................................................................................................................128
Video specifications........................................................................................................................................................ 128
Environmental specifications........................................................................................................................................ 129
Standard operating temperature specifications.................................................................................................129
Expanded operating temperature specifications .............................................................................................. 129
Contents 5

Particulate and gaseous contamination specifications.....................................................................................130
Maximum vibration specifications..........................................................................................................................130
Maximum shock specifications................................................................................................................................131
Maximum altitude specifications.............................................................................................................................131
Chapter 8: System diagnostics and indicator codes....................................................................132
NIC indicator codes.........................................................................................................................................................132
Using system diagnostics...............................................................................................................................................132
Dell Embedded System Diagnostics...................................................................................................................... 133
Chapter 9: Getting help............................................................................................................. 134
Contacting Dell EMC.......................................................................................................................................................134
Documentation feedback...............................................................................................................................................134
Accessing system information by using QRL............................................................................................................134
Quick Resource Locator for XE7100, XE7420 and XE7440 systems............................................................135
Receiving automated support with SupportAssist .................................................................................................135
Recycling or End-of-Life service information...........................................................................................................135
Chapter 10: Documentation resources........................................................................................136
6Contents

About this document
This document provides an overview about the system, information about installing and replacing components, technical
specifications, diagnostic tools, and guidelines to be followed while installing certain components.
1
About this document 7

PowerEdge XE7440 overview
The PowerEdge XE7440 server is a 1U server that supports:
●Two Intel Xeon Cascade Lake scalable processors (up to 150 W) with 26 cores per processor
●16 DDR4 RDIMM and Load Reduced DIMM
●FE1 card for increased flash tiering
●PCIe and Open Compute Project (OCP) adapters for expansion and connectivity
NOTE: The Intel Xeon Processor Scalable processor with fabric connector is also known as Native Omnipath.
NOTE: The PowerEdge XE7440 system is mainly used for intelligent video analytics and media streaming.
Topics:
•Rear view of the PowerEdge XE7440 sled
•Inside the system
•Locating the Express Service Code and Service Tag
•System information labels
•Rail sizing and rack compatibility matrix
Rear view of the PowerEdge XE7440 sled
Figure 1. Rear view of XE7440 sled
Table 1. Back panel features
Item Indicator, button, or
connector
Icon Description
1 USB 3.0 port (2) The USB ports are 9-pin and
3.0-complaint. These ports
enable you to connect USB
devices to the system.
2 System ID indicator The System Identification(ID)
LED is available on the back
of the system. Press the
system ID button on the front
2
8 PowerEdge XE7440 overview

Table 1. Back panel features (continued)
Item Indicator, button, or
connector
Icon Description
of the enclosure to identify a
system in a rack.
3 EST tab N/A This tab has the unique
Express Service Code,
Service Tag, and MAC
address labels.
4 OCP or OPA card slot N/A Enables you to connect Open
Compute Project (OCP) or
Omni-Path Architecture
(OPA) expansion cards. For
more information, see the
Expansion cards section.
5 iDRAC Direct micro USB port Enables you to connect a
portable device to the sled.
6 Mini display port Enables you to connect a
display device to the system.
For more information, see the
Technical specifications
section.
7 iDRAC or NIC port Enables you to remotely
access iDRAC. For more
information, see the
Integrated Dell Remote
Access Controller User's
Guide at https://
www.dell.com/idracmanuals.
8 Rear power button N/A Enables you to power on the
sled while accessing it from
the rear.
9 DW PCIe card N/A Enables you to connect FE1
card, or GPGPU card, or NIC
card. For more information,
see the Expansion cards
section.
10 Low Profile PCIe card slot N/A Enables you to connect FH
riser card. For more
information, see the
Expansion cards section.
11 Sled release handle N/A Enables you to remove the
sled from the enclosure .
12 Mezzanine card slot N/A Enables you to connect
mezzanine expansion cards.
For more information, see the
Expansion cards section.
Inside the system
The PowerEdge XE7440 sled supports the following configuration:
PowerEdge XE7440 overview 9

Figure 2. PowerEdge XE7440 sled
1. Sled cable kit (1)
2. Motherboard bridge board (1)
3. Motherboard interposer board
4. Cooling fan
5. Memory sockets
6. Dust cover for processor 2
7. System board
8. Heat sink for processor 1
9. Mini PERC card module
10. FH riser module
11. FE1 card
12. M.2 riser card
13. Cooling fan (For FE1 card)
14. Motherboard bridge board (2)
15. Sled cable kit (2)
Locating the Express Service Code and Service Tag
The unique Express Service Code and Service Tag are used to identify the system.
The information tag is located on the front of the system that includes system information such as Service Tag, Express Service
Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access to iDRAC,
the Information tag also contains the iDRAC secure default password. If you have opted for iDRAC Quick Sync 2, the
Information tag also contains the OpenManage Mobile (OMM) label, where administrators can configure, monitor, and
troubleshoot the PowerEdge servers.
10 PowerEdge XE7440 overview

Figure 3. Locating the Service Tag of your system
1. Information tag (top view)
2. Express Service Tag label
3. Information tag (bottom view)
4. Network MAC address information label
5. iDRAC MAC address information label
The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express
Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls
to the appropriate personnel.
Alternatively, the Service Tag information is located on a label on left wall of the chassis.
PowerEdge XE7440 overview 11

System information labels
Figure 4. System board connectors
12 PowerEdge XE7440 overview

Figure 5. Express Service Tag
PowerEdge XE7440 overview 13

Figure 6. Memory information
14 PowerEdge XE7440 overview

Figure 7. System tasks
PowerEdge XE7440 overview 15

Figure 8. System tasks FH sled
Figure 9. Jumper settings
Rail sizing and rack compatibility matrix
For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing
and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering-
Docs_Documents/en/rail-rack-matrix.pdf.
The document provides the information that is listed below:
●Specific details about rail types and their functionalities
●Rail adjustability ranges for various rack mounting flange types
●Rail depth with and without cable management accessories
●Rack types that are supported for various rack mounting flange types
16 PowerEdge XE7440 overview

Initial system setup and configuration
This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps
that you must complete to set up the system and the reference guides for detailed information.
Topics:
•Setting up the system
•iDRAC configuration
•Resources to install operating system
•Channel Firmware Commodities
Setting up the system
Perform the following steps to set up the system:
Steps
1. Unpack the system.
2. Install the system into the rack. For more information see the rail installation and cable management accessory guides
relevant to your rail and cable management solution at www.dell.com/xemanuals.
3. Connect the peripherals to the system and the system to the electrical outlet.
4. Power on the system by pressing the power button.
For more information about setting up the system, see the Getting Started Guide that is shipped with your system.
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make you more productive as a system administrator and
improve the overall availability of Dell EMC servers. iDRAC alerts you to system issues, helps you to perform remote
management, and reduces the need for physical access to the system.
Options to set up iDRAC IP address
To enable communication between your system and iDRAC, you must first configure the network settings based on your
network infrastructure. The network settings option is set to DHCP, by default.
NOTE: For static IP configuration, you must request for the setting at the time of purchase.
You can set up the iDRAC IP address using one of the following interfaces. For information about how to set up iDRAC IP
address, see the documentation links provided in the table.
Table 2. Interfaces to set up iDRAC IP address
Interface Documentation links
iDRAC Settings utility Integrated Dell Remote Access Controller User's Guide at
https://www.dell.com/idracmanuals or for system specific
Integrated Dell Remote Access Controller User's Guide, go to
https://www.dell.com/poweredgemanuals > Product
Support page of your system > Manuals & documents.
NOTE: To determine the most recent iDRAC release for
your platform and for latest documentation version, see
3
Initial system setup and configuration 17

Table 2. Interfaces to set up iDRAC IP address (continued)
Interface Documentation links
KB article https://www.dell.com/support/article/
sln308699.
OpenManage Deployment Toolkit OpenManage Deployment Toolkit User’s Guide at
www.dell.com/openmanagemanuals > OpenManage
Deployment Toolkit.
Lifecycle Controller Lifecycle Controller User’s Guide at https://www.dell.com/
idracmanuals or for system-specific Lifecycle Controller User’s
Guide, go to https://www.dell.com/poweredgemanuals >
Product Support page of your system > Manuals &
documents.
NOTE: To determine the most recent iDRAC release for
your platform and for latest documentation version, see
KB article https://www.dell.com/support/article/
sln308699.
iDRAC Direct and Quick Sync 2 (optional) Integrated Dell Remote Access Controller User's Guide at
https://www.dell.com/idracmanuals or for system specific
Integrated Dell Remote Access Controller User's Guide, go to
https://www.dell.com/poweredgemanuals > Product
Support page of your system > Manuals & documents.
NOTE: To determine the most recent iDRAC release for
your platform and for latest documentation version, see
KB article https://www.dell.com/support/article/
sln308699.
NOTE: To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 dedicated network port or use iDRAC
Direct port by using the USB cable. You can also access iDRAC through the shared LOM mode, if you have opted for a
system that has the shared LOM mode enabled.
Options to log in to iDRAC
To log in into the iDRAC Web User Interface, open a browser and enter the IP address.
You can log in to iDRAC as:
●iDRAC user
●Microsoft Active Directory user
●Lightweight Directory Access Protocol (LDAP) user
In the login screen displayed, if you have opted for secure default access to iDRAC, enter the iDRAC secure default password
available on back side of the Information Tag. If you have not opted for secure default access to iDRAC, enter the default user
name and password – root and calvin. You can also log in by using your Single Sign-On or Smart Card.
NOTE: Ensure that you change the default username and password after setting up the iDRAC IP address.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller
User's Guide at www.dell.com/idracmanuals.
NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article
https://www.dell.com/support/article/sln308699.
You can also access iDRAC using command-line protocol - RACADM. For more information, see the iDRAC with Lifecycle
Controller RACADM CLI Guide available at www.dell.com/idracmanuals.
You can also access iDRAC using automation tool - Redfish API. For more information, see the iDRAC9 with Lifecycle Controller
Redfish API Guide available at https://www.dell.com/idracmanuals.
18 Initial system setup and configuration

Resources to install operating system
If the system is shipped without an operating system, you can install a supported operating system by using one of the
resources that are provided in the table. For information about how to install the operating system, see the documentation links
provided in the table.
Table 3. Resources to install the operating system
Resource Documentation links
iDRAC Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals
Lifecycle Controller Lifecycle Controller User’s Guide at https://www.dell.com/idracmanuals
NOTE: To determine the most recent iDRAC release for your platform and for latest
documentation version, see KB article at https://www.dell.com/support/article/sln308699.
OpenManage
Deployment Toolkit
www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit
Dell certified VMware
ESXi
www.dell.com/virtualizationsolutions
NOTE: For more information about Installation and How-to videos for supported operating systems on PowerEdge system
see, Supported Operating Systems for Dell EMC PowerEdge systems.
Options to download firmware
You can download firmware from Dell support site. For information, see the Downloading drivers and firmware section.
You can also choose any one of the following options to download the firmware. For information about how to download the
firmware, see the documentation links provided in the table.
Table 4. Options to download firmware
Option Documentation link
Using Dell Remote Access Controller Lifecycle Controller
(iDRAC with LC)
www.dell.com/idracmanuals
Using Dell Repository Manager (DRM) www.dell.com/openmanagemanuals > Repository Manager
Using Dell Server Update Utility (SUU) www.dell.com/openmanagemanuals > Server Update Utility
Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage
Deployment Toolkit
Using iDRAC virtual media www.dell.com/idracmanuals
Options to download and install OS drivers
You can choose any one of the following options to download and install OS drivers. For information about how to download or
install OS drivers, see the documentation links provided in the table.
Table 5. Options to download and install OS drivers
Option Documentation
Dell EMC support site Downloading drivers and firmware section.
iDRAC virtual media Integrated Dell Remote Access Controller User's Guide at
https://www.dell.com/idracmanuals or for system specific
Integrated Dell Remote Access Controller User's Guide, go to
https://www.dell.com/poweredgemanuals > Product
Support page of your system > Manuals & documents.
Initial system setup and configuration 19

Table 5. Options to download and install OS drivers (continued)
Option Documentation
NOTE: To determine the most recent iDRAC release for
your platform and for latest documentation version, see
https://www.dell.com/support/article/sln308699.
Downloading drivers and firmware
It is recommended that you download and install the latest BIOS, drivers, and systems management firmware on the system.
Prerequisites
Ensure that you clear the web browser cache before downloading the drivers and firmware.
Steps
1. Go to www.dell.com/support/drivers.
2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press
Enter.
NOTE: If you do not have the Service Tag, select Detect PC to automatically detect the Service Tag, or click Browse
all products, and navigate to your product.
3. On the displayed product page, click Drivers & Downloads.
On the Drivers & Downloads page, all drivers that are applicable to the system are displayed.
4. Download the drivers to a USB drive, CD, or DVD.
Channel Firmware Commodities
Customers deploying cold storage workloads have unique requirements for caching/ journaling/ logging use cases and for flash
tiering in the box without accessing the data bay. In order to meet these requirements, the following commodities were enabled
in the XE7100 or XE7420 or XE7440:
●NVMe, Micron 7300PRO, 960 G with 2.5" 7 MM carrier (for caching/ journaling/ logging)
●NVMe, Micron 7300PRO, 1920 G with 2.5" 7 MM carrier (for caching/ journaling/ logging)
●M.2 NVMe, Micron 960 G, PCIE Storage Option, with 12, 16, or, 20 slots per card (for flash memory)
●M.2 NVMe, Micron 1.92 TB, PCIE Storage Option, with 12, 16, or, 20 slots per card (for flash memory)
These commodities contain channel firmware and therefore do not have standard Dell systems management support including
iDRAC, DUPs, and Catalogs. Vendor tools are required to configure, deploy, manage, and update these commodities.
In addition, the firmware that is shipped at the time of order is the only Dell validated version. If an issue is reported to support
on a later version flashed by the customer, the customer must flash back to the shipped version to begin the root cause
process. Best effort support will still be provided for non-Dell validated firmware versions.
Systems Management Support
Table 6. System management support
Product NVMe, Micron 7300PRO (960G/
1920G) with 2.5" 7 MM carrier
M.2 NVMe, Micron (960G/ 1.92 TB), PCIE
Storage Option, with 12, 16, or, 20 slots
per card
Enterprise License Not supported Not supported
Data Center License Not supported Not supported
iDRAC Service Module Not supported Not supported
DUPs and Catalogs Not supported Not supported
20 Initial system setup and configuration