dellonda DH16 User manual

Model No. DH16
Thank you for purchasing a Dellonda product. Manufactured to a high standard, this product will, if used according to these instructions, and properly
maintained, give you years of trouble free performance.
www.dellonda.co.uk DH16 Issue:4 20/04/2021
Dellonda Dual Motor Height-Adjustable Electric Sit & Stand
Desk Frame Digital

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Important Information
Please read these instructions carefully and note any safe operational requirements, warnings & cautions. Use the product correctly and with
care for the purpose for which it is intended. Failure to do so may cause damage and/or personal injury and will invalidate the warranty. Keep
these instructions safe for future use.
Contents
Specication
• Height range: 690-1180mm
• Horizontal adjustment: 1100-1900mm
• Speed: 32mm/s
• Max. load capacity: 100kg
• Sound level: <50dB
• Supply: 230V
• Recommended desktop dimensions (W x D): 1200-2000mm/600-800mm

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About the Product
Height-adjustable desk frame creates the possibility of a sitting or standing working environment. Features digital control panel with four
programmable memory presets enabling you to reach your desired height with the push of a button. Dual motor system ensures a fast and stable
adjustment. Features ultra-quiet operation with sound level less than 50dB. Features anti-collision system which prevents desk from rising/lowering
further if there is any resistance sensed from another object during height adjustment. Range of four desktop designs available; Model No’s. DH19,
DH20, DH21, DH22. Some simple assembly is required.
Safety Instructions
• ELECTRICAL SAFETY
• WARNING! It is the user’s responsibility to check the following:
• Check all electrical equipment and appliances to ensure that they are safe before using. Inspect power supply leads, plugs and all electrical
connections for wear and damage. Dellonda recommend that an RCD (Residual Current Device) is used with all electrical products. You may
obtain an RCD by contacting your electrical retailer.
• connections to ensure that they are secure.
• Important: Ensure that the voltage rating on the appliance suits the power supply to be used and that the plug is tted with
the correct fuse - see fuse rating in these instructions.
• DO NOT pull or carry the appliance by the power cable.
• DO NOT pull the plug from the socket by the cable.
• DO NOT use worn or damaged cables, plugs or connectors.
• Ensure that any faulty item is repaired or replaced immediately by a qualied electrician.
• This product is tted with a BS1363/A 13 Amp 3 pin plug.
• If the cable or plug is damaged during use, switch off the electricity supply and remove from use.
• Replace a damaged plug with a BS1363/A 13 Amp 3 pin plug. If in doubt contact a qualied electrician.
• Class II products are wired with live (brown) and neutral (blue) only, and are marked with the Class II symbol.
A) Connect the BROWN live wire to the live terminal ‘L’.
B) Connect the BLUE neutral wire to the neutral terminal ‘N’.
C) Check that there are no bare wires and ensure that all wires are correctly connected.
• Ensure that the cable outer sheath extends inside the cable restraint and that the restraint is tight.
• DO NOT connect either wire to the earth terminal.
• Dellonda recommend that repairs are carried out by a qualied electrician.
• ALWAYS make sure there are no hazards in the operating environment. e.g., nothing that will get hooked up on the desk, or stop the desk from
raising or lowering fully.
• Unplug the power source before cleaning. Wipe the dust on surface with slight damp cloth when cleaning, DO NOT get water in the electrical
housing, and be careful not to loosen any cables.
• The electrical housing contains electronic components, metals, plastics, wires etc., dispose of in accordance with environmental legislation, not
the general household waste.
• Check carefully to ensure correct and complete assembly before use.
• Familiarise yourself with all functions and program settings of the product before rst use.
• DO NOT let Children play on the product
• Slight noise caused by the V-ribbed belt or brake system due to structure will not have any effect on the use of the equipment.
• DO NOT clean the unit with corrosive or abrasive materials.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance.
• If the supply cord is damaged, it must be replaced by the manufacturer, it’s service agent or a similarly qualied person in order to avoid a hazard
and prolong the life of the equipment.
• Keep the original instructions, for future reference.
• ALWAYS inspect the unit prior to use for fatigue and damage. Professional repair only.
Assembly
•
Recommended
fuse rating:
13A
Step 1

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Step 2
Step 3
Step 4

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Step 5
Step 6.1
Step 6.2
Method 1
Method 2

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Operation
• There are seven buttons:
• UP ▲,
• DOWN ▼,
• 1: rst saved height
• 2: second saved height
• M: button for height memory function and child lock
• display shows 3 standing position saved height
• display shows 4 sitting position saved height
• Child lock function:
• a. When the child lock is turned on, the child lock blue indicator light (above the M button lights up).
• b. To turn child lock on: press either▲ or ▼button to illuminate LED display. Press M button for 5 seconds.
• c. To turn child lock off: press and hold the M button for 5 seconds.
• d. Only when the child lock is unlocked, will the buttons work.
• Height Memory Function:
• a. Press ▲or ▼button to adjust the height. Press M to save the height, and the screen will display S-;
• Press 1, 2 ,or , then, to save the height to the corresponding position 1 or 2, 3, or 4, which will show in the display screen as: S-1 , S-2, S-3, or
S-4.
• b. Press 1, 2 and , buttons directly to automatically adjust to the memory heights saved.
• Anti-collision sensitivity adjustment:
• a. Press and hold the ▲▼ button for 5 seconds at the same time to select the sensitivity of the anti-collision function.
• There are 4 settings: (A-3, A-2, A-1, A-0);
• b. When the display shows A-0 , the anti-collision function is off; the display shows A-1, low sensitivity; Display shows A-2, medium sensitivity;
display shows A-3, high sensitivity; (factory default is A-3);
• c. During height adjustment, if the tabletop comes in contact with another object, it instantly stops and reverses to avoid damage.
Troubleshooting
• Reset:
• a. When the LED shows ASr , press ▼button until the desk reaches its lowest height and rebounds to stop, it means the reset has been
nished.
• b. When it does not work and the LED shows “E01” or “E02”, wait 18 mins and retry.
• c. If the ▼button does not work, please check the cable connection and then cut off the power for at least 10 seconds.
• Reconnect to the power and press ▼button to start the reset process when it shows the ASr.
• d. If any of the above processes do not work , please contact Dellonda.
Fault Solution
No response whilst pressing the down button after mains supply
is connected
1. Check if mains supply is connected
2. Contact Dellonda
No response while pressing up arrow/down arrow after mains
supply is connected
1. Check if it is overloaded (70kg max.)
2. Contact Dellonda
Rises slowly 1. Check If overloaded (70kg max.)
2. Contact Dellonda
The motor does not move as instructed 1. Contact Dellonda
Desk lowers but will not raise 1. Reposition
2. Contact Dellonda
Desk creeps downwards 1. Check if it is overloaded (70kg max.)
2. Contact Dellonda
Desk repositions frequently 1. Check if it is overloaded (70kg max.)
2. Contact Dellonda
Desk is overworked (duty cycle = max. 2 mins on 18 mins o󰀨) 1. Disconnect from mains supply. Suspend use for 18 mins then reconnect
to mains power
2. Contact Dellonda
Not enough up and down height 1. Press M and 3 together for 3 seconds or more, after hearing continuous
beeping twice, factory settings will be restored
Environment Protection, Waste Electrical and Waste Electronic Equipment Regulations
(WEEE)
Recycle unwanted packaging materials. When this product is no longer required, or has reached the end of its useful life, please dispose
of in an environmentally friendly way. Drain any uids (if applicable) into approved containers, in accordance with local waste regulations.
It is our policy to continually improve products and we reserve the right to alter data, specications and parts without prior notice. No
liability is accepted for incorrect use of this product. Guarantee is 12 months from purchase date, proof of which is required for any claim.
Dellonda Limited
Kempson Way, Suffolk Business Park, Bury St Edmunds, Suffolk. IP32 7AR
01284 757575 [email protected] www.dellonda.co.uk