Denon PERL PRO User manual

Denon PerL Pro
True Wireless In-Ear Headphones AH-C15PL
Owner’s Manual
Contents Basic part Advanced part Headphones app Troubleshooting Appendix
1

Basic part
Part names and functions 4
What’s in the box 5
Fitting your earbuds 6
Turning your earbuds on/off 7
Downloading the Denon Headphones app 7
Bluetooth® operation 8
Personalizing your earbuds 9
Updating your Denon PerL Pro 10
Advanced part
Charging the earbuds and charging case 11
Checking the earbuds battery and charging case battery 12
Using the earbuds touch buttons 12
Making and receiving voice calls with your earbuds 14
Multipoint - Connecting your earbuds to multiple devices 15
Changing ear tips and wings attachments 16
Cleaning the earbuds 17
Headphones app
Denon Headphones app features 18
Choosing the level of immersion 19
ANC (Active Noise Cancellation) and social mode 20
Changing the earbuds voice language 21
Enabling EU volume limiter 21
Switching and adding hearing profiles 22
Lossless audio & Audio codecs 23
Enabling “Spatial Audio” 24
Enabling “High-gain mode” 24
Enabling “ProEQ” 25
Enabling “Multipoint” 25
Enabling “Music Takeover” 26
Changing “Mode” 26
Contents Basic part Advanced part Headphones app Troubleshooting Appendix
2

Troubleshooting
Troubleshooting 27
Resetting your earbuds 27
If your Denon PerL Pro won't charge 27
If your earbuds won’t perform the personalization process 28
If your earbuds won’t connect to the Denon Headphones app 29
If you’re having trouble connecting your earbuds via Bluetooth 29
Bluetooth cutting in and out? 30
If you’re having trouble making calls with your earbuds 30
If you’re having trouble with sound quality 31
If the touch buttons aren’t working correctly 31
Can’t find what you’re looking for? Try the following 32
Appendix
Trademark information 33
Specifications 34
Contents Basic part Advanced part Headphones app Troubleshooting Appendix
3

Part names and functions
oCharging case
ALED charging light
BUSB-C charging port
qw
oEarbuds
AVoice call microphones (x2)
BRemovable ear tip
CRemovable wing attachment
DTouch buttons
r e wqq
Contents Basic part Advanced part Headphones app Troubleshooting Appendix
4

What’s in the box
Your Denon PerL Pro will come with:
1. Earbuds
2. USB-A to USB-C charging cable
3. Charging case
4. Multi-sized silicone ear tips (x4)
5. Foam tips (x1)
6. Wing attachments (x2)
Contents Basic part Advanced part Headphones app Troubleshooting Appendix
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Fitting your earbuds
oPut your earbuds on
1Left and Right - Hold the ear bud marked L in your left
hand, and the ear bud marked R in your right hand.
2Adjust the fit - Insert the earbuds into your ears and
slightly twist backwards to find the right fit. Your
earbuds should feel secure and comfortable.
3To ensure your earbuds fits comfortably, try the
different sized ear tips and wing attachments to find
what works best for you.
oIf you’re using foam tips, you’ll need to:
1Compress the foam tip by rolling your fingers.
2Pull your ear back. Insert the entire foam tip into your
ear and slightly twist backwards.
3Hold in place for 15-30 seconds for foam to expand and
create a seal.
123
Contents Basic part Advanced part Headphones app Troubleshooting Appendix
6

Turning your earbuds on/off
To power on: Remove your earbuds from the charging case.
To power off: Place your earbuds into the charging case.
Auto-pause behavior: By default, your earbuds will pause playback
when removed from your ears and resume when placed back on. Your
earbuds will automatically power off after 60 seconds if one or both
earbuds have been removed from your ears. You can customize the auto-
pause behavior within the Denon Headphones app.
Downloading the Denon
Headphones app
To set up your earbuds, you will need to personalize it via the Denon
Headphones app.
You can download the Denon Headphones app from:
0iOS — the App Store
0Android — Google Play
Denon Headphones app system requirements:
0iOS — iOS 9.3+ and Bluetooth® 4
0Android — Android 5.0+ and Bluetooth® 4
Contents Basic part Advanced part Headphones app Troubleshooting Appendix
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Bluetooth® operation
oConnecting your earbuds with Bluetooth
You will need to connect your earbuds to your mobile device via Bluetooth
to access the Denon Headphones app and personalize your earbuds.
To connect your earbuds via Bluetooth for the first time:
1Remove your earbuds from the charging case and
place them in your ears to turn them on.
Your earbuds will automatically enter discoverable mode and be
pairable if it has not been previously connected to a device.
2On your mobile device go to “Settings” > “Bluetooth”
3Select “Denon PerL Pro XXX”.
XXX is the Denon PerL Pro unique pairing number.
oSwapping between Bluetooth devices
You can pair to your earbuds by entering discoverable mode. Your
earbuds will automatically enter discoverable mode and be pairable for 2
minutes when removed from the charging case if it has not been
previously connected to a device. Alternatively, you can also enter
discoverable mode by tapping and holding the touch buttons on both
earbuds simultaneously for 2 seconds, or via “Device Settings” in the
Denon Headphones app.
When your earbuds is in discoverable mode, select “Denon PerL Pro XXX”
in the Bluetooth settings of any device you would like to switch to. A voice
prompt will announce “Bluetooth device changed.” You have now
swapped your connection. Your earbuds will remember up to 8 devices,
allowing you to easily switch between them without having to re-enter
discoverable mode after initial pairing. Simply select “Denon PerL Pro
XXX” in the Bluetooth menu of any previously paired device to reconnect.
Contents Basic part Advanced part Headphones app Troubleshooting Appendix
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Personalizing your earbuds
Before you can start using your earbuds, you will need to create your
unique hearing profile. Your earbuds automatically learns how you hear by
running a quick hearing test.
oBefore personalizing your earbuds
1Download the Denon Headphones app.
2In the Denon Headphones app, tap “Create an account”
and enter your details. If you already have a Denon
account, then tap “Log in” instead.
3Select “Denon PerL Pro”.
4Pair your earbuds with your mobile device.
oPersonalizing your earbuds
1In the Denon Headphones app, tap “Begin” to begin
personalization.
2Adjust your earbuds by rotating them back and forth
until you see two constant ticks on the Denon
Headphones app screen. Once you have a good fit,
personalization starts and takes about a minute.
3Tap “Personalised” to hear music with your hearing
profile applied.
4Tap the “Social Mode” button to hear your
surroundings.
5Customize your earbuds touch buttons. You can also
do this later via “Device Settings”.
Your earbuds is now personalized with your unique hearing profile.
Contents Basic part Advanced part Headphones app Troubleshooting Appendix
9

Updating your Denon PerL Pro
In order to access the latest features for your Denon PerL Pro make sure
you update:
oYour Denon Headphones app
To update the Denon Headphones app, open the App Store (for iOS
devices) or Google Play (for Android devices) to check for available
updates.
oYour Denon PerL Pro
Some improvements may be added to the Denon PerL Pro with a firmware
upgrade. These will be either automatically applied to your device or you
may need to perform the below.
1Open the Denon Headphones app.
2A message will appear that an update is available, tap
“Start update”, or, tap menu icon ( ) > “Device
Settings” > “Software update” > “Start update”
3Your upgrade will begin.
Contents Basic part Advanced part Headphones app Troubleshooting Appendix
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