DIEBOLD NIXDORF RM4H User manual

Recycling Module RM4H
Operator manual

Table of Contents
2 Recycling Module RM4H - Operator manual 01750306327A
Table of Contents
1 Recycling module RM4H ............................................................. 4
1.1 Basic information ............................................................................ 5
1.2 Head unit......................................................................................... 7
1.3 Safe unit ......................................................................................... 8
1.3.1 Front View....................................................................................... 8
1.3.2 Rear view ........................................................................................ 9
1.4 Important Safety Precautions ....................................................... 11
1.5 CINEO banknote storage............................................................... 13
1.5.1 Overview....................................................................................... 13
1.5.2 CINEO cassettes concept............................................................... 14
1.5.3 Tamper monitoring ....................................................................... 16
1.5.4 LED status messages ..................................................................... 16
1.5.5 Standard cassette Basic/Midrange ............................................... 17
1.5.6 All In Box ....................................................................................... 19
1.5.7 Reel storage module ..................................................................... 21
1.5.8 LED display – Power supply........................................................... 22
1.6 Handling of the CINEO banknote storage ..................................... 23
1.6.1 Safety Information ........................................................................ 23
1.6.2 CINEO cassette.............................................................................. 25
1.7 Description of note transport paths ............................................. 41
1.7.1 Note paths head module .............................................................. 41
1.7.2 Banknote paths safe module ........................................................ 42
1.8 Note jam troubleshooting............................................................. 43
1.8.1 Safety precaution.......................................................................... 44
1.8.2 Notes on operating the head unit................................................. 45
1.8.3 Pushing in the input/output tray .................................................. 48
1.8.4 Pulling out / pushing in the coin tray ............................................ 50
1.8.5 Opening/closing the upper Transport Unit................................... 51
1.8.6 Opening/Closing the bottom of the upper transport unit ............ 53
1.8.7 Opening/closing the middle transprot unit .................................. 54
1.8.8 Opening/Closing the lower transport unit.................................... 56

Table of Contents
01750306327A Recycling Module RM4H - Operator manual 3
1.8.9 Opening/Closing the counterfeit tray ........................................... 58
1.8.10 Opening / closing the retract box ................................................. 60
1.8.11 Opening / Closing the head / safe transport module ................... 62
1.8.12 Emptying the All In Box ................................................................. 64
1.8.13 Opening / Closing the vertical transport....................................... 67
1.9 Settings ......................................................................................... 69
1.9.1 Fundamentals ............................................................................... 69
1.9.2 Banknote size settings for the input/output module.................... 71
1.9.3 Banknote size settings for CINEO cassettes .................................. 76
1.9.4 Setting the banknote width in the CINEO cassettes ..................... 78
1.10 Cleaning, Service and Maintenance.............................................. 80
1.10.1 Approved cleaning agents............................................................. 80
1.10.2 Scan panels of the banknote reader ............................................. 81
1.11 Technical Information ................................................................... 83
1.11.1 Standard cassette Basic/Midrange ............................................... 83
1.11.2 Compact cassette Basic/Midrange................................................ 83
1.11.3 High End standard cassette........................................................... 84
1.11.4 High End compact cassette........................................................... 84
1.11.5 Reel storage fixed position ........................................................... 85
1.11.6 All In Box ....................................................................................... 85

Recycling module RM4H
4 Recycling Module RM4H - Operator manual 01750306327A
1 Recycling module RM4H
2
1
1 Head Unit 2Safe unit

Recycling module RM4H
01750306327A Recycling Module RM4H - Operator manual 5
1.1 Basic information
The RM4H is designed as a built-in module for automated teller machines
and is used in automated teller machine with Frontload and Rearload
systems. The RM4H module for the Frontload device type is displayed in
the preceding.
The RM4H permits banknotes to be deposited and withdrawn. This model
consists of a head unit and a safe unit.
It is possible to deposit one or more banknotes. When there are several
banknotes they are input as a bundle. Today a bundle is allowed to be
made up of max. 300 banknotes, in which case individual banknotes in a
bundle do not have to be sorted.
To prevent malfunctioning, all RM4H users must pay attention to the
quality of banknotes which are to be inserted. The RM4H allows slightly
damaged banknotes to be processed. However, if the notes exceed the
defined limits, the device will not be able to process the notes correctly.
Verification of the banknotes takes place in the banknote validator. Using
loadable, country-specific currency data as a reference, the authenticity of
the banknotes is checked here:
– Banknotes that are recognized as authentic are initially stored in the
fixed position reel storage (escrow) after being deposited. This enables
the banknotes to be returned if the deposit procedure is canceled. Af-
ter the customer has confirmed the transaction the banknotes are once
more verified in the banknote validator and transported to the CINEO
cassettes in the safe unit for storage.
– Unsuitable banknotes that are deposited are removed from the pro-
cessing procedure and returned to the customer.
– Deposited banknotes which are recognized as counterfeit are placed in
the head module in a separate counterfeit cassette.

Recycling module RM4H
6 Recycling Module RM4H - Operator manual 01750306327A
NOTICE
Counterfeit money can also be handled differently, depending on the reg-
ulations of the country in question.
– Banknotes from erroneous or trial dispensing processes, banknotes
suspected to be counterfeit as well as banknotes forgotten or not re-
moved by the customer in a withdrawal are placed in the reject/retract
cassette or in the All In Box.
The input/output tray is protected by a shutter.

Recycling module RM4H
01750306327A Recycling Module RM4H - Operator manual 7
1.2 Head unit
1
2
3
1 storage on a drum (Escrow)
2 Head transport module
3 Input/output tray

Recycling module RM4H
8 Recycling Module RM4H - Operator manual 01750306327A
1.3 Safe unit
1.3.1 Front View
1
2
3
4
5
6
7
1 All In Box
2 Distributor module
3 Retract box
4-7 CINEO standard cassette

Recycling module RM4H
01750306327A Recycling Module RM4H - Operator manual 9
1.3.2 Rear view
1
2
1 Vertical transport
2 Damper All In Box

Recycling module RM4H
10 Recycling Module RM4H - Operator manual 01750306327A
2
3
1
4
1-4 VS module

Recycling module RM4H
01750306327A Recycling Module RM4H - Operator manual 11
1.4 Important Safety Precautions
WARNING
Ink in the CINEO High End banknote storage
The leakage of ink in the CINEO High End banknote storage causes a dan-
ger of skin and eye damage.
üWear safety glasses.
üWear protective gloves.
üWear a protective suit.
üAvoid all skin contact with the ink.
• Call the relevant specialist staff.
– The safety criteria regarding the processes of supplying and disposal
(cash cycle) should be known for the operation of the CINEO banknote
storage.
The cash cycle is customer-specific and is defined by the application
program – Cash Supply Manager (CSM).
– The CINEO High End banknote storage should be operated only by au-
thorized individuals.
– For the correct operation of the CINEO High End banknote storage, do
not fail to observe the mode of the banknote toning technique shown
on the LCD display.
– If the CINEO High End banknote storage is not operated correctly, the
banknote toning technique will be triggered.
– If ink should leak out of the CINEO banknote storage during a marking,
avoid all skin contact and do not inhale the vapors.
If contact with your eyes or mouth occurs, immediately flush your eyes

Recycling module RM4H
12 Recycling Module RM4H - Operator manual 01750306327A
and rinse your mouth with plenty of water. Seek medical advice if prob-
lems persist and follow the instructions in the attached safety data
sheet!
– Immediately wash skin or clothing carefully with soap and flush them
plenty of water if contact with the ink from the CINEO High End ban-
knote storage occurs.
Ensure good ventilation in the room if the mechanism is tripped.
– Avoid all skin contact with marked bank notes and with any compo-
nents that have come into contact with the ink from the CINEO High
End banknote storage.
– Dispose of the ink from the CINEO High End banknote storage in com-
pliance with national regulations and the manufacturer's specifications.
Also follow the instructions contained in the safety data sheet for the
CINEO banknote staining solution manual!

Recycling module RM4H
01750306327A Recycling Module RM4H - Operator manual 13
1.5 CINEO banknote storage
1.5.1 Overview
CINEO cassettes can be used across systems within the CINEO product
family. The different functions which are useful for the CINEO cassettes
within the various individual systems are listed in the following.
CINEO cassettes are used for storing banknotes, for cash deposits and cash
withdrawals. Only the withdrawal function of the CINEO cassettes is used
within the CMD-V5.
Different banknote storages exist which are in turn available in different
versions:
– Standard cassette
– All In Box
– Reel storage module
The standard cassette is available in the configurations Basic, Midrange or
HighEnd.
The CINEO Basic cassette includes the following functions:
– Recycling function
– Withdrawal function
– Deposit function
– With / Without lock
– Lead-sealable
– Optional fill level measurement
The CINEO Midrange cassette includes the following functions:
– All functions of the CINEO Basic cassette
– Shutter and cover monitoring

Recycling module RM4H
14 Recycling Module RM4H - Operator manual 01750306327A
– Tamper indicator
– Optional Cash Management
The CINEO High End cassette includes the following functions:
– All functions of the CINEO Midrange cassette
– Banknote toning technique
Starting with the Midrange cassette, two plug-ins without pin are
permitted; a pin must be present starting with the 3rd plug-in.
If a cassette is inserted into the same system three times without the
respective pin and then inserted a fourth time with the respective pin, it is
designated "tampered with" (when CCMS is activated).
NOTICE
Midrange cassettes should not be inserted into unpowered systems, as
the shutter monitoring function evaluates this process as tampering
(when CCMS is activated).
1.5.2 CINEO cassettes concept

Recycling module RM4H
01750306327A Recycling Module RM4H - Operator manual 15
Lockable
+
Shutter monitoring
+
Ink integration
Lead-sealable
LED
Cover monitoring
Fill level meter
(optional)
LED
Cash Management
NOTICE
The High End cassette version is not described in this manual. There is a
seperate operating manual "CINEO bank note Ink Staining Solu-
tion" (01750268931) made available.

Recycling module RM4H
16 Recycling Module RM4H - Operator manual 01750306327A
1.5.3 Tamper monitoring
NOTICE
No manipulation monitoring exists for the All In Cassette.
disabled Cash Management
Shutter monitoring with
time stamp *)
Cover monitoring with
time stamp
Any manipulation of the shutter is
always evaluated as tampering,
cover openings are documented
only with a time stamp, the tamper
feature is the seal!
with enabled Cash Management
Shutter monitoring with
time stamp *)
Cover monitoring with
time stamp
Tampering with the shutter is evalu-
ated in the same way as for disabled
Cash
Management,
Any openings of the cover
are evaluated as tampering, as
the cover is not permitted to be
opened except in authorized areas
(D1000 with CSM).
Tampering is indicated by the flash-
ing LED.
1.5.4 LED status messages
Status Period Pulse Duration
Manipulated 2000 ms 20 ms 1d
In device status ok Permanently on

Recycling module RM4H
01750306327A Recycling Module RM4H - Operator manual 17
1.5.5 Standard cassette Basic/Midrange
1
2
3
4
5
6
1 Cover
2 LED display - Status display (Midrange only)
3 Space for the rating / cassette label
4 Handle
5 Release lever with lead seal possibility
6 Lock (optional)

Recycling module RM4H
18 Recycling Module RM4H - Operator manual 01750306327A
1.5.5.1 Standard cassette Basic/Midrange opened
1
2354 6
1 Height limiter in the cassette lid
2 Height limiter on the pressure carriage
3 Unlocking of the height limiter on the pressure carriage
4 Release button for the adjustment of the pressure carriage
5 Pressure carriage
6 Banknote rails

Recycling module RM4H
01750306327A Recycling Module RM4H - Operator manual 19
1.5.6 All In Box
1.5.6.1 All In Box closed
3
2
4
1
5
1 Cover
2 Space for the rating / cassette label
3 Handle
4 Release lever or lock
5 Lead seal possibility

Recycling module RM4H
20 Recycling Module RM4H - Operator manual 01750306327A
1.5.6.2 All In Box opened
1
1 Pressure carriage